Sorry for the inconvenience, Johnny! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

Hi, Jason! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Eva

Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Marie!

Hi, Seung! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey

Hi, Nuramirah! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Bella

Thanks for rating us positively, William! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Bella!

Hi, Thank you for your rating and the valuable feedback. We have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Nini!