Kestel Vacations from ￥137,942

The hotel was generally pleasant. They need to look their wifi speeds which are inadequate for working remotely and also look into changing the carpets in the rooms. The staff at reception could also benefit from some customer service training , exchanging some pleasentaries at check in and check out is fairly standard hotel practice and not too much to ask of what advertises itself as a 5* hotel. Generally great lobby and reception area,gym was outstanding, and great location for tram stops etc.

Fantastic property, within walking distance to everthing that a first time visitor to Istanbul would want to see and experience. The staff a super friendly and helpful.

Very clean and near attractions

the hotel staff are kind and the service is excellent

The staff is nice and welcoming