Between the less than satisfactory dining experiences at the only on site dining option, poorly cleaned room which had trash from the previous guest under the table, broken makeup mirror, used lotion from what appeared to be previous guest also, long wait to check in, awful follow up, lack of cleaning upon request, in addition to the piss poor hospitality, excuses given, or how many times it was communicated to us that they were unaware or issues throughout our 6 day stay, charging for things that were promised to be comped and lack of understanding upon check out. This place did not represent a 4 star hotel. Ultimately disappointed that we experienced such disingenuous interactions here.