Dear Francisco, thanks to take the time to write us. We apologize if our hotel didn’t fill your expectations. Please accept our apologies for any inconvenient this may caused you. We are really sorry if you experience wasn’t as you expected. Your feedback is extremely important and valuable. Best regards. Dahanna Morales. Guest Relations Manager

Dear James, thanks for your comment. It fills heart of joy to know that you received an excellent attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are really sorry but the fridge is not an amenity that we offer. Please accept our apologies for any discomfort this may caused you. Our priority is to give our guest a wonderful comfortable stay. It was an honor to serve you. Thanks for choosing us. Best regards. Dahanna Morales. Guest Relations Manager

Dear Leonard, thanks for your kind comment. It fills heart of joy to know that you received an excellent attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. Our priority is to give our guest a wonderful comfortable stay. It was an honor to serve you. Thanks for choosing us. Best regards. Dahanna Morales. Guest Relations Manager

Dear Esra, thank you for posting. Please accept our apologies if you found the pool hot and if there isn’t an ice machine at the floors.We apologize if our food service wasn’t up to your expectations and our restaurant wasn’t as you expected. We are sorry for any inconvenient this may caused you. Our hotel is truly committed to the total comfort of all our guest, and for this reason, we strictly complies with Law 7600, providing all the correct access to those with mobility problems. Our restaurant that is located on the second floor and has access by ramp from building A with elevator, for your total comfort. Our guests' feedback is extremely important and valuable to us. It is an honor to be at your service. Warmest regards. Dahanna Morales. Guest Relations Manager.

Dear BRINDA, thanks to take the time to write us.We apologize if our pool activities didn’t fill your expectations. Please accept our apologies for any inconvenient this may caused you. We’ll talk to the staff in charge to improve the pool entertainment. We are really sorry if the waves at the beach weren’t as you expected. Your feedback is extremely important and valuable. Best regards. Dahanna Morales. Guest Relations Manager

Estimada Andrea, gracias por compartirnos su amable comentario. Nos alegra saber que disfrutó de una maravillosa estadía en nuestro hermoso hotel. Nuestro compromiso es darle a todos nuestros clientes una experiencia confortable y satisfactoria. Muchas gracias por elegirnos, le esperamos de regreso muy pronto. Estamos para servirle. Dahanna Morales. Gerente de Relaciones con los Huéspedes.

Dear Peguy, we appreciate your kind comment. We are happy you enjoyed your stay with us. We are happy you liked our beautiful hotel and fabulous services. Our goal is to give an experience full of comfort and satisfaction. It is a pleasure being at your service. Thank you for your visit, we will be waiting for you with open arms. Warmest regards. Dahanna Morales. Guest Relations Manager

Dear Jessica, thanks to take the time to write us. We are concerned to know that your experience wasn’t as you expected. We apologize if you found a strong odor in your room. Please accept our apologies for any inconvenient this may caused you. We are sorry if you didn’t find any wash rags as you expected. Your feedback is extremely important and valuable. It was a pleasure being at your service. Best regards. Dahanna Morales. Guest Relations Manager

Dear Alan, thanks for sharing your nice comment. We are happy you had an amazing experience at our hotel. We are glad that you found our all inclusive service so delicious, our Food & Beverages Staff are always striving to make it as varied and tasty as possible. We’re truly committed to our guests total confort and satisfaction. Our goal is to give you the best possible experience. Thank you for choosing us. Warmest regards. Dahanna Morales. Guest Relations Manager

Dear Edward Charles, thanks for sharing your comment. Please accept our apologies if your experience wasn’t as you expected. We regret if you didn’t feel comfortable with the bar music and if you found it loud. We apologize for all the discomforts that this caused you. We are truly committed to our guests' total comfort and satisfaction. Our guests' feedback is extremely important and valuable. Thank you to take the time to write us. It is always a pleasure being at your service.Thank you for your visit. Warmest regards. Dahanna Morales. Guest Relations Manager

Estimada Tina¡Muchas gracias por su calificación de cinco estrellas!Nos alegra saber que haya disfrutado de su estancia con nosotros.Todo el equipo del Best Western Jacó Beach All Inclusive Resort espera poder darle la bienvenida de nuevo muy pronto.Atentamente.Dahanna Morales.Gerente de Relaciones con los Huéspedes

Dear Ana Lissette Rojas, thank you for your kind comment. Our priority will always be the well-being and comfort of our guests. It really make us happy to know that you enjoy our beautiful and convenient hotel. It’s wonderful that you had a fabulous experience at our hotel. It was a pleasure being at your service. Thank you for choosing us. Warmest regards. Dahanna Morales. Guest Relations Manager.

Estimada Anna, gracias por compartir su comentario, la opinión de nuestros clientes es muy valiosa para nosotros.Le ofrecemos nuestras más sinceras disculpas si su nuestro hotel no llenó sus expectativas y si su experiencia no fue como esperaba. Nos disculpamos si a su llegada las condiciones de su habitación no eran las mejores, pero sobretodo lamentamos que no fuera posible cambiarle de habitación por su tipo de reserva. Lamentamos muchísimo cualquier inconveniente que esto le causara. De inmediato hablaremos con el personal encargado para revisar los procedimientos y realizar los cambios pertinentes para que este tipo de situaciones no se repitan. La retroalimentación que nos brinda es muy importante. Gracias por tomarse el tiempo de compartirla. Esperamos que nos brinde la oportunidad de volver a atenderle. Dahanna Morales. Gerente de Relaciones con los Huéspedes

Estimado Marc¡Muchas gracias por su calificación de cinco estrellas!Nos alegra saber que haya disfrutado de su estancia con nosotros.Todo el equipo del Best Western Jacó Beach All Inclusive Resort espera poder darle la bienvenida de nuevo muy pronto.Atentamente.Dahanna Morales.Gerente de Relaciones con los Huéspedes

Dear Eugenie M, thanks for sharing your nice comment.It’s great you loved your stay in our beautiful hotel. We are happy you enjoyed of an amazing experience at our hotel. We’re truly committed to our guests total confort and satisfaction. Our goal is to give you the best possible experience. Thank you for choosing us. Warmest regards. Dahanna Morales. Guest Relations Manage

Dear Antonio, we appreciate your kind comment. We are happy you enjoyed your stay with us and that you are planning to visit us pretty soon. Our goal is to give an experience full of comfort and satisfaction. It is a pleasure being at your service. Thank you for your visit, we will be waiting for you with open arms. Warmest regards. Dahanna Morales. Guest Relations Manager

Dear Antonio,Thank you for sharing your feedback. It brings us great joy to know that you had an excellent experience at our beautiful and comfortable hotel. It warms our hearts to hear that you received outstanding service from our team members. We take pride in having an amazing team that always goes above and beyond, ensuring our guests have everything they need, assisting them in any way possible, and making them feel at home.We appreciate your interest in our hotel and for taking the time to write to us. We look forward to welcoming you back very soon. It's a pleasure to be of service to you.Sincerely,Dahanna MoralesGuest Relations Manager

Dear Jacqueline, thanks for your comments. We are glad that you loved our all inclusive service, specially our amazing drinks. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. It fills our heart to know loved the friendly attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are happy you enjoyed our beautiful and relaxing hotel. Thank you to take the time to write us. It is always a pleasure being at your service. Thank you for your visit. Warmest regards. Dahanna Morales. Guest Relations Manager

Dear Juan Felix, thanks for sharing your comment. We are happy you enjoyed our beautiful and relaxing hotel. It fills our heart to know loved the attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are glad that you loved our all inclusive service, specially our snack service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. We appreciate your suggestion to improve the soap and shampoo. Our guests' feedback is extremely important and valuable. Thank you to take the time to write us. It is always a pleasure being at your service. Thank you for your visit. Warmest regards. Dahanna Morales. Guest Relations Manager

Dear Royce, thank you for sharing.It’s wonderful enjoyed of our quiet and relaxing atmosphere. It’s great that you loved our all inclusive service. Our culinary staff is always striving to make it as varied and tasty as possible. We are sorry if there wasn’t enough chairs around the pool area. We apologies for any inconvenient this may caused you. Your feedback is extremely important and valuable. Thank you to take the time to write us. Best regards. Dahanna Morales. Guest Relations Manager

Dear Alex, thanks for your comment.We are happy you loved our beautiful location right on the beach. It fills heart to know that you received an excellent attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are sorry id our property wasn’t as you expected and you founded it was outdated. Please accept our apologies for any inconvenient this may caused you. Our hotel is always in constant renovation, making sure that we will offer a very pleasant stay at our hotel. It is always a pleasure being at your service. Thank you for your visit, we hope you’ll comeback soon. Warmest regards. Dahanna Morales. Guest Relations Manager.

Estimada Dianne, muchas gracias por hacernos llegar sus muy amables calificaciones sobre su estadía en nuestro hotel. Nos alegra mucho saber que esta fue bastante placentera ya que se sintió muy complacido con nuestros servicios y atención. No hay nada que sea mas importante que ver a todos nuestros huéspedes descansando al máximo y sintiéndose mas que bienvenido ya que queremos que vean al hotel como su casa lejos de casa. Ha sido todo un placer estar a su servicio. Muchas gracias por preferirnos. Esperamos verle de vuelta muy pronto. Dahanna Morales.Gerente de Relaciones con los Huéspedes.

Estimado Terry muchas gracias por su calificación ya que realmente valoramos la retroalimentación de nuestros huéspedes. Nos apena mucho saber que su estadía no estuvo a la altura de lo que esperaba por lo que le pedimos que por favor acepte nuestras mas sinceras disculpas. Le aseguramos que no hay nada que sea más importante para nosotros que la completa satisfacción, comodidad y bienestar de nuestros huéspedes por lo que nos comprometemos hacer todo lo posible para estar a la altura de lo que espera si no mucho más. Fue un placer estar a su servicio. Dahanna Morales.Gerente de Relaciones con los Huéspedes.

Dear Gordon, thank you for your kind comment. Our priority will always be the well-being and comfort of our guests. It really make us happy to know that you enjoy our beautiful and convenient hotel. It’s wonderful that you had a fabulous experience at our hotel. It was a pleasure being at your service. Thank you for choosing us. Warmest regards. Dahanna Morales. Guest Relations Manager.

Dear Nathaniel, thank you for your kind comment.Our priority will always be the well-being and comfort of our guests. It really make us happy to know that you enjoy our beautiful and convenient hotel. It’s wonderful that you had a fabulous experience at our hotel. It was a pleasure being at your service. Thank you for choosing us. Warmest regards. Dahanna Morales. Guest Relations Manager.

Estimado David, muchas gracias por hacernos llegar sus muy amables calificaciones sobre su estadía en nuestro hotel. Nos alegra mucho saber que esta fue bastante placentera ya que se sintió muy complacido con nuestros servicios y atención. No hay nada que sea mas importante que ver a todos nuestros huéspedes descansando al máximo y sintiéndose mas que bienvenido ya que queremos que vean al hotel como su casa lejos de casa. Ha sido todo un placer estar a su servicio. Muchas gracias por preferirnos. Esperamos verle de vuelta muy pronto. Dahanna Morales.Gerente de Relaciones con los Huéspedes.

Dear Thomas, thanks for your comment. It’s great that you enjoyed our all inclusive service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. It fills heart to know that you received an excellent attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. But we are concerned to know that you had a hard check in experience. We apologize for any inconvenient this may caused you. We are sorry if you found the pool was cloudy. Our hotel is always in constant renovation, making sure that we will offer a very pleasant stay at our hotel. Your feedback is extremely important and valuable. Thank you to take the time to write us. It was a pleasure being at your service. Best regards. Dahanna Morales. Guest Relations Manager

Estimado Jerry¡Muchas gracias por su calificación de cinco estrellas!Nos alegra saber que haya disfrutado de su estancia con nosotros.Todo el equipo del Best Western Jacó Beach All Inclusive Resort espera poder darle la bienvenida de nuevo muy pronto.Atentamente.Dahanna MoralesGerente de Relaciones con los Huéspedes

Dear Pamela, thank you for posting your comment. We are pleased to know that you loved our comfortable and beautiful hotel. However, we are concerned if you felt uncomfortable with the use of mats at the restaurant. We apologize for any inconvenience this may cause you, we will share your observation with our food and beverage staff to improve the conditions at the restaurant. We apologize if you found the soap dispenser empty and if the hand dryer wasn’t working properly. Our greatest commitment is that your experience with us is one of complete satisfaction and comfort, which is why we continue to renew ourselves and seek to improve. Thank you for taking the time to share, your opinion is of utmost importance to us. It was a pleasure to be at your service. Dahanna Morales. Guest Relations Manager

Dear Ike, thank you so much to sharing your comments. Please accept our sinceres apologies if one of the rooms was not what you expected and didn’t have the best conditions. But we are also very concern that you reported and nobody came to fix it. The hotel management will directly investigate what happened so that this does not happen again and will contact you We are truly sorry for any inconvenient this may caused you. Our hotel is always in constant renovation, making sure that we will offer a very plesant stay at our hotel. Our guests' feedback is extremely important and valuable to us. It was a pleasure being at your service. Thank you for staying with us. Warmest regards. Dahanna Morales. Guest Relations Manager

Dear Christian, thanks for your comment.We are glad you liked our great location right in from of the beach and very close to Jacó downtown. It’s great that you enjoyed our all inclusive service, specially our snacks and drinks. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. It fills heart to know that you received an excellent attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. Please accept our apologies if you felt a bad smell in the washroom. We are sorry for any inconvenient this may caused you. Our maintenance staff will check it. Your feedback is extremely important and valuable. Thank you to take the time to write us. It was a pleasure being at your service. Best regards. Dahanna Morales. Guest Relations Manager

Estimada Francesca, muchas gracias por compartir su calificación. Su opinión es de muchísima importancia, ya que estamos siempre pensando en mejorar para brindarles un excelente servicio para su total satisfacción. Lamentamos mucho saber que su experiencia en nuestro hotel no le pareció de lo mejor. Le pedimos que por favor acepte nuestras más sinceras disculpas si encontró algo que no fuera de su agrado o que le causara alguna incomodidad. Le agradeceríamos mucho si nos compartiera sus comentarios específicos sobre estas situaciones, para corregirlo de inmediato. Nuestro compromiso más grande es que su experiencia completa sea de confort, por lo que seguimos renovándonos y buscando mejorar. Fue todo un placer estar a su servicio.Muchas gracias por visitarnos; quedamos atentos en espera de sus sugerencias. Dahanna Morales. Gerente de Relaciones con los Huéspedes.

Dear Guillermo, thank you for your comment. Our goal is to give an experience full of comfort and satisfaction. We are glad you enjoyed of our beautiful hotel. It’s great that you enjoyed our all inclusive service, specially our snacks and drinks. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. It fills heart to know that you received an excellent attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. It is a pleasure being at your service.Thank you for your visit. Warmest regards. Dahanna Morales. Guest Relations Manager.

Dear Sajid, thank you for your nice comment. It’s fantastic you enjoyed of our beautiful and comfortable hotel. Our purpose is to offer our guests a complete experience of comfort and satisfaction. It was a pleasure having you as a guest. Thank you for staying with us. We’ll be waiting to serve you again a the near future. Warmest regards. Dahanna Morales. Guest Relations Manager

Estimada Evelyn¡Muchas gracias por su calificación de cinco estrellas!Nos alegra saber que haya disfrutado de su estancia con nosotros.Todo el equipo del Best Western Jacó Beach All Inclusive Resort espera poder darle la bienvenida de nuevo muy pronto.Atentamente.Dahanna Morales.Gerente de Relaciones con los Huéspedes

Dear Rethabile, thanks for your comment. We are glad you found our location so convenient, right in front of the beach and very close to Jacó downtown. It’s great that you enjoyed our all inclusive service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. Our goal is to give an experience full of comfort and satisfaction. It is always a pleasure being at your service to all our guests. Thank you for your visit, we hope you’ll comeback soon. Warmest regards. Dahanna Morales. Guest Relations Manager.

Estimado Mark, muchas gracias por su calificación ya que realmente valoramos la retroalimentación de nuestros huéspedes. Nos apena mucho saber que su estadía no estuvo a la altura de lo que esperaba por lo que le pedimos que por favor acepte nuestras mas sinceras disculpas. Le aseguramos que no hay nada que sea más importante para nosotros que la completa satisfacción, comodidad y bienestar de nuestros huéspedes por lo que nos comprometemos hacer todo lo posible para estar a la altura de lo que espera si no mucho más. Fue un placer estar a su servicio. Dahanna Morales.Gerente de Relaciones con los Huéspedes.

Estimada Raquel¡Muchas gracias por su calificación de cinco estrellas!Nos alegra saber que haya disfrutado de su estancia con nosotros.Todo el equipo del Best Western Jacó Beach All Inclusive Resort espera poder darle la bienvenida de nuevo muy pronto.Atentamente.Dahanna Morales.Gerente de Relaciones con los Huéspedes

Estimado Bryner, muchas gracias por su calificación ya que realmente valoramos la retroalimentación de nuestros huéspedes. Nos apena mucho saber que su estadía no estuvo a la altura de lo que esperaba por lo que le pedimos que por favor acepte nuestras mas sinceras disculpas. Le aseguramos que no hay nada que sea más importante para nosotros que la completa satisfacción, comodidad y bienestar de nuestros huéspedes por lo que nos comprometemos hacer todo lo posible para estar a la altura de lo que espera si no mucho más. Fue un placer estar a su servicio. Dahanna Morales.Gerente de Relaciones con los Huéspedes.

Estimado Raul, muchas gracias por hacernos llegar sus muy amables calificaciones sobre su estadía en nuestro hotel. Nos alegra mucho saber que esta fue bastante placentera ya que se sintió muy complacido con nuestros servicios y atención. No hay nada que sea mas importante que ver a todos nuestros huéspedes descansando al máximo y sintiéndose mas que bienvenido ya que queremos que vean al hotel como su casa lejos de casa. Ha sido todo un placer estar a su servicio. Muchas gracias por preferirnos. Esperamos verle de vuelta muy pronto. Dahanna Morales.Gerente de Relaciones con los Huéspedes.

Estimado Jeancarlo¡Muchas gracias por su calificación de cinco estrellas!Nos alegra saber que haya disfrutado de su estancia con nosotros.Todo el equipo del Best Western Jacó Beach All Inclusive Resort espera poder darle la bienvenida de nuevo muy pronto.Atentamente.Dahanna Morales.Gerente de Relaciones con los Huéspedes

Estimado Steve, muchas gracias por hacernos llegar sus muy amables calificaciones sobre su estadía en nuestro hotel. Nos alegra mucho saber que esta fue bastante placentera ya que se sintió muy complacido con nuestros servicios y atención. No hay nada que sea mas importante que ver a todos nuestros huéspedes descansando al máximo y sintiéndose mas que bienvenido ya que queremos que vean al hotel como su casa lejos de casa. Ha sido todo un placer estar a su servicio. Muchas gracias por preferirnos. Esperamos verle de vuelta muy pronto. Dahanna Morales.Gerente de Relaciones con los Huéspedes.

Estimada Maria, gracias por compartir sobre su experiencia con nosotros.Nos alegra que le gustara nuestra fabulosa ubicación frente al mar y muy cerca del centro de Jacó. Es maravilloso que disfrutara de nuestras hermosas y cómodas instalaciones. La retroalimentación de nuestros huéspedes es sumamente valiosa. Muchas gracias por tomarse el tiempo de escribirnos y por su interés en nuestro hotel.Fue un placer poder atenderle. Estamos para servirle. Dahanna Morales. Gerente de Relaciones con los Huéspedes

Dear Stanley, thanks for sharing your comment. It’s wonderful that you enjoyed of a wonderful experience in our beautiful and comfortable hotel. We are happy that you like our all inclusive service and the attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. Thank you for choosing us. We will be looking forward to your visit. Warmest regards. Marjorie Espinoza. Guest Relations Manager

Estimado John, muchas gracias por hacernos llegar sus muy amables calificaciones sobre su estadía en nuestro hotel. Nos alegra mucho saber que esta fue bastante placentera ya que se sintió muy complacido con nuestros servicios y atención. No hay nada que sea mas importante que ver a todos nuestros huéspedes descansando al máximo y sintiéndose mas que bienvenido ya que queremos que vean al hotel como su casa lejos de casa. Ha sido todo un placer estar a su servicio. Muchas gracias por preferirnos. Esperamos verle de vuelta muy pronto. Dahanna Morales.Gerente de Relaciones con los Huéspedes.

Dear Aleandre, thank you for your comment. We are happy you enjoyed of our beautiful hotel and wonderful beach. We are glad that you received a friendly attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. Our hotel has different categories of rooms that have different sizes of beds, layout of space, balcony, views, amenities ( hair dryer, iron, etc) and different prices. You can selected the one of your preference at the time of reservation. The fridge is not an amenity that we offer. Please accept our apologies for any discomfort this may caused you. Our goal is to give an experience full of comfort and satisfaction. It is always a pleasure being at your service to all our guests. Thank you for your visit, we hope you’ll comeback soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.

Estimado Michael , gracias por su maravillosa calificación. Nos llena de alegría saber que tuvo una excelente experiencia en nuestro grandioso hotel, esa es la razón de ser de nuestra marca. Nuestra prioridad es la total satisfacción y comodidad de nuestros clientes, por lo que nos llena de orgullo saber que superamos sus expectativas. Nos esforzamos por brindarle un servicio de la más alta calidad, en hermosas y cómodas instalaciones, con todos los servicios a mano y el más amable servicio al cliente. Tenemos la suerte de contar con un fenomenal equipo de colaboradores que está totalmente comprometido a que nuestros huéspedes tengan la mejor experiencia. Fue todo un placer estar a su servicio. Muchas gracias por elegirnos; esperamos que regrese muy pronto.Marjorie Espinoza. Gerente de Relaciones con los Huéspedes.

Dear Gregory, thank you for your comment. We are happy you enjoyed of our beautiful hotel and our all inclusive service. We are glad that you received an excellent attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. Our goal is to give an experience full of comfort and satisfaction. It is always a pleasure being at your service to all our guests. Thank you for your visit, we hope you’ll comeback soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.

Dear Dana, thank you for your comment.We are happy you liked our beautiful and comfortable hotel. We are glad that you received an excellent attention from our staff. We are elated to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. Our goal is to give an experience full of comfort and satisfaction. It is always a pleasure being at your service to all our guests. Thank you for your visit, we hope you’ll comeback soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.