部屋からの景観
利用可能日を確認

ノヴァ プラザ クリスタル ホテル & スパの口コミ

4 out of 5
ノヴァ プラザ クリスタル ホテル & スパ
Receppasa Caddesi No:7, Taksim, Istanbul, Istanbul

口コミ

7.6

良い

評価 10 - 123 件の口コミ中 43 件が非常に良い" "
評価 8 - 123 件の口コミ中 39 件が良い" "
評価 6 - 123 件の口コミ中 21 件が普通" "
評価 4 - 123 件の口コミ中 8 件が不満" "
評価 2 - 123 件の口コミ中 12 件が非常に不満" "

7.8/10

清潔度

7.8/10

スタッフとサービス

7.8/10

設備とサービス

7.4/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Lawrence

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a very nice hotel staff are very friendly and helpful. This is my second stay at this hotel. I will be back here when I’m Istanbul.
2024 年 2 月に 7 泊滞在

10/10 (非常に良い)

Xhevahire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在

6/10 (普通)

Naveed

良かった点 : スタッフとサービス
Hotel was nice. Central..but WiFi was not working in room.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

qasem

2023 年 6 月に 4 泊滞在

6/10 (普通)

Lucia

気になった点 : 清潔度
Hotel posizionato in una buona posizione. Personale alla reception accogliente. La camera abbastanza ampia ma non molto pulita (c’erano i cuscini decorativi sporchi, macchie appiccicose sulla scrivania e ho trovato anche un pelo in bagno). L’insonorizzazione delle camere non esiste. Si sente praticamente tutto. Colazione abbastanza buona. Troppo altro il prezzo speso.
2023 年 2 月に 2 泊滞在
HKからの返信 (投稿日 : 2023 年 3 月 9 日)
Dear Valued Guest, Thank you very much for taking the time to share your kind feedback with us. We are happy to hear that you enjoyed our unique concept and design, our convenient location and the hospitality and attentiveness of our staff. We would be glad to welcome you back in your future Istanbul visits. Warmest regards,

8/10 (良い)

Asher

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast was excellent and the stay as well. Very close to all amenities
HKからの返信 (投稿日 : 2023 年 2 月 7 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

10/10 (非常に良い)

Majdi

2022 年 5 月に 1 泊滞在
HKからの返信 (投稿日 : 2022 年 6 月 10 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

10/10 (非常に良い)

Zahi izhak

2022 年 4 月に 7 泊滞在
HKからの返信 (投稿日 : 2022 年 5 月 18 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

8/10 (良い)

Mahmood

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good and nice staff , breakfast rich , but small rooms
2022 年 3 月に 6 泊滞在
HKからの返信 (投稿日 : 2022 年 5 月 18 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

2/10 (非常に不満)

Haddad

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 2 泊滞在
HKからの返信 (投稿日 : 2022 年 2 月 8 日)
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Aykut Gürol Nova Plaza Crystal Hotel

6/10 (普通)

Hamideh

家族旅行
良かった点 : 客室の快適度
2021 年 12 月に 4 泊滞在
HKからの返信 (投稿日 : 2022 年 2 月 8 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 (普通)

Adel

家族旅行
The location is very good. The staff is friendly. The breakfast was good. The services and cleanliness should be better
2021 年 12 月に 3 泊滞在
HKからの返信 (投稿日 : 2022 年 2 月 8 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 (普通)

Ibrahim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2021 年 12 月に 3 泊滞在
HKからの返信 (投稿日 : 2022 年 2 月 8 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 4 泊滞在
HKからの返信 (投稿日 : 2022 年 2 月 8 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

8/10 (良い)

Roy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it was a great stay best location, friendly staff.
2021 年 11 月に 4 泊滞在
HKからの返信 (投稿日 : 2022 年 2 月 8 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 (普通)

Savas

出張
気になった点 : 清潔度、施設のコンディションと設備
2021 年 11 月に 1 泊滞在

8/10 (良い)

Tim Alexander、Freiburg

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Der Empfang im Hotel war sehr gut. Wir hatten als Familie 3 Doppelzimmer gebucht. Diese waren im 4 Stock und sehr modern. Leider hat das Hotel keine Klimaanlage bzw. nur zum Heizen des Zimmers. Daher war in der ersten Nach sehr warm im Zimmer. Die Zimmer waren zum Innenhof und dort liefen sehr viele Geräte, sodass man nachts auch nicht das Fenster offenlassen kann. Der Frühstücksraum ist im 1. OG und über das Treppenhaus offen zu allen Stockwerken. Daher hat es morgens im ganzen Hotel nach Essen gerochen. Nicht komplett unangenehm, aber doch störend. Das Hotel arbeitet offenbar mit einer Klinik für Haartransplantationen zusammen. Daher sieht man im Hotel sehr viele Personen mit Verbänden am Kopf. Im Frühstückraum kamen wir uns teilweise vor wie in der Kantine einer Klinik. Der Anblick ist schon etwas störend. Das Spa im Keller des Hotels ist recht klein. Der Pool ist zudem nur bis 20:00 geöffnet. Die Behandlungen (Massagen, Kosmetik) sind recht teuer und werden in US Dollar abgerechnet. Beispielsweise kostet eine 45 Minuten Ganzkörpermassage 70 US Dollar. Da die Lage des Hotels sehr gut und der Preis OK ist, kann ich das Hotel dennoch empfehlen.
2021 年 11 月に 3 泊滞在
HKからの返信 (投稿日 : 2021 年 11 月 12 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 (普通)

sam

気になった点 : 施設のコンディションと設備、客室の快適度
2021 年 10 月に 6 泊滞在
HKからの返信 (投稿日 : 2021 年 11 月 8 日)
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 (普通)

Ali

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Average
The only good thing about the hotel is the service of yilmaz, mehmet and murat. The hotel rooms are so tiny and small. Except room 1810. Another good thing is the location of the hotel. Make sure never take the breakfast its not worth it.
2021 年 10 月に 9 泊滞在
HKからの返信 (投稿日 : 2021 年 10 月 27 日)
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 (普通)

Ayman

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
2021 年 9 月に 10 泊滞在
HKからの返信 (投稿日 : 2021 年 10 月 27 日)
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

Ahmed

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 1 泊滞在
HKからの返信 (投稿日 : 2021 年 10 月 27 日)
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Prima hotel. Schoon.
2021 年 9 月に 3 泊滞在
HKからの返信 (投稿日 : 2021 年 10 月 27 日)
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

Salma

家族旅行
It was a great location hotel with very friendly staff and especially yilmaz he was so nice
2021 年 9 月に 3 泊滞在
HKからの返信 (投稿日 : 2021 年 10 月 27 日)
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

2/10 (非常に不満)

Hicham

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible
Mon sejour etait horrible. Bruit, receptionniste ne m ont pas assisté pour trouver des info basics (pharmacie de garde), 1 litre d'eau par jour par chambre meme en cas de besoin en plein de nuit.
2021 年 9 月に 1 泊滞在
HKからの返信 (投稿日 : 2021 年 9 月 16 日)
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

KURSAD

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 1 泊滞在
HKからの返信 (投稿日 : 2021 年 10 月 27 日)
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

Wed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Extremely good service, and nice and helpful staff. This is my 4th visit and I will continue choosing this hotel in the future thanks to the staff. Extra thanks to
2021 年 8 月に 9 泊滞在
HKからの返信 (投稿日 : 2021 年 10 月 27 日)
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything in this hotel was terrible. Service Cleaning Rooms Exterior and interior Views Internet access Everything was terrible
2021 年 9 月に 1 泊滞在
HKからの返信 (投稿日 : 2021 年 9 月 16 日)
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

Ayad

2021 年 8 月に 4 泊滞在

10/10 (非常に良い)

gabriel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 8 月に 1 泊滞在

8/10 (良い)

Hasan

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
The staff on the reception are not friendly The check in time is too late at 3pm
2021 年 8 月に 1 泊滞在
HKからの返信 (投稿日 : 2021 年 8 月 20 日)
Dear Guest; Thank you for sending us your feedback. We are very sorry that we could not give you your rooms after 14:00 due to the occupancy of our hotel. Our goal is to provide our guests with unforgettable experiences and we apologize for not meeting your expectations. Thank you for taking the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and to regain your faith. Best regards, Sebahattin Ünal General Manager of Nova Plaza Crystal Hotel

8/10 (良い)

HH

2021 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place
2021 年 8 月に 4 泊滞在
HKからの返信 (投稿日 : 2021 年 8 月 20 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 (非常に不満)

yusuf zeki

2021 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel. Good quality and service
2021 年 7 月に 2 泊滞在
HKからの返信 (投稿日 : 2021 年 7 月 22 日)
ear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel with easy-access to Taksim square.
2021 年 7 月に 1 泊滞在
HKからの返信 (投稿日 : 2021 年 7 月 22 日)
ear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 (普通)

宿泊されたお客様

2021 年 6 月に 1 泊滞在
HKからの返信 (投稿日 : 2021 年 7 月 11 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 (良い)

Fariba

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not bad
İt was clean, tidy but noisy
2021 年 6 月に 4 泊滞在
HKからの返信 (投稿日 : 2021 年 6 月 20 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Die Lage ist super zentral, das Personal sehr freundlich und zuvorkommend.
2021 年 6 月に 4 泊滞在
HKからの返信 (投稿日 : 2021 年 6 月 17 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
👎 Viersterneh
2021 年 6 月に 2 泊滞在
HKからの返信 (投稿日 : 2021 年 6 月 17 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 (非常に不満)

Imane

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 5 月に 4 泊滞在
HKからの返信 (投稿日 : 2021 年 6 月 17 日)
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 (良い)

Ersin

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 5 月に 3 泊滞在
HKからの返信 (投稿日 : 2021 年 6 月 6 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, service,excellent food and location and this is the fourth time at this hotel and for sure we will come back
2021 年 5 月に 2 泊滞在
HKからの返信 (投稿日 : 2021 年 5 月 25 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、設備とサービス
I had to stay at the Nova plaza for almost 13 days. Overall I was not satisfied with the visit. Breakfast was very poor and the staff specifically the dine-in Manager was extremely rude and had a fight with me over me asking him for a cup of tea. The beds were very old as well. People were smoking inside their rooms and I had to complain a few times to the receptionist and no action was taken. way overpriced. ilmaz helped very much with stuff and I thank him for that. I felt I was ripped off with this visit.
2021 年 3 月に 10 泊滞在
HKからの返信 (投稿日 : 2021 年 4 月 25 日)
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 (普通)

Mohammad

出張
良かった点 : 清潔度
2021 年 3 月に 2 泊滞在
HKからの返信 (投稿日 : 2021 年 3 月 16 日)
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 (良い)

Garip

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 10 月に 1 泊滞在
HKからの返信 (投稿日 : 2021 年 3 月 7 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

Jahanzeb

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
FRESH BREAKFAST AND GOOD LOCATION
If someone wants to enjoy mouth watering fresh breakfast then I strongly recommend this hotel. Location was excellent and FRESH BREKFAST WON MY FAMILY HEART. RESTAURANT STAFF AND SPECIALLY COOK IS VERY VERY NICE LADY WHO KEEP HER HANDS AND MOUTH COVER EVEN HEAD WAS ALSO COVERED WITH CAP, ALL KITCHEN SOPS WERE FOLLOWED AND ALL STAFF MEMBERS WERE NEAT AND CLEAN
2021 年 1 月に 4 泊滞在
HKからの返信 (投稿日 : 2021 年 2 月 14 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

jahanzeb

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 1 月に 4 泊滞在
HKからの返信 (投稿日 : 2021 年 2 月 14 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

Zak

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a nice clean hotel. Breakfast was delicious!
2021 年 1 月に 1 泊滞在
HKからの返信 (投稿日 : 2021 年 1 月 19 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

English

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Many Thanks for front desk team everything was very nice
2020 年 12 月に 4 泊滞在
HKからの返信 (投稿日 : 2021 年 1 月 5 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 (非常に良い)

Oleksii

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No parking
No parking!
2020 年 12 月に 2 泊滞在
HKからの返信 (投稿日 : 2021 年 1 月 5 日)
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager