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Huy, thanks for sharing your five-star rating and for choosing to stay with us. We can't thank you enough and hope we get to serve you again in the near future.
Very nice and convenient, great breakfast and appreciated later checkout time.
Roxanne
Stayed 1 night in May 2024
Response from Marci J on May 20, 2024
Roxanne, thank you so very much for letting us know you enjoyed your visit at our hotel. We appreciate the time you've taken to share feedback! We hope we can welcome you back again soon. Have a great week!
Very clean, walking path along the river. Toilet could use a little more water for flushing.
Sarah
Stayed 1 night in May 2024
Response from Marci J on May 12, 2024
Sarah, thanks for sharing your feedback with us. We're glad you had a great visit and enjoyed the walking path along the river. We'll check into the issue you describe with the toilet. We hope we can serve you again.
Response from Bjoern Jaeger - General Manager on May 10, 2024
Thank you for sharing your feedback, Mandeep. We are glad the location of the SpringHill Suites by Marriott in Idaho Falls worked well for you and hope to see you again soon!
Response from Bjoern Jaeger - General Manager on May 10, 2024
Thank you for sharing you experience, Sergii. We are so glad you had a good stay and hope to see you again at the SpringHill Suites by Marriott in Idaho Falls the next time you're in town!
Response from Bjoern Jaeger - General Manager on May 10, 2024
Thank you so much for rating our hotel, Sylvia. We're delighted to hear you had a great stay at the SpringHill Suites by Marriott in Idaho Falls and hope to see you again soon! Bjoern Jaeger - General Manager
The location was nice, right off the old electrical plant so my kids liked the “waterfall”.
The breakfast was better than usual complementary breakfasts. It was tasty and staff was quick to refill when things were low.
Nicholas
Stayed 1 night in Apr 2024
Response from Bjoern Jaeger - General Manager on May 2, 2024
Thank you for your comments, Nicholas. We are so glad you enjoyed your stay, especially the breakfast. We hope to see you again soon!
Erin, thank you kindly for rating your stay and for recommending our hotel. We hope we can serve you again in the near future when your travels bring you back to Idaho Falls.
We’ve stayed here a few times. Is always clean and the staff are awesome!
Melissa
Stayed 2 nights in Apr 2024
Response from Marci J on Apr 29, 2024
Melissa, thanks for staying with us a few times. We're super appreciative and grateful we get to serve you. We know there are many choices so that means the world to us. Can't wait for that next visit.
Lovely location right on the river path. Very quiet .
roma
Stayed 1 night in Apr 2024
Response from Marci J on Apr 24, 2024
Roma, thank you so much for allowing us to serve you. From check in to check out, we'll work hard to make each and every visit memorable and quiet. We hope to serve you again soon.
Response from Bjoern Jaeger - General Manager on Apr 9, 2024
Thank you for sharing your feedback, Jaime Lee. We are delighted to hear you had a wonderful stay at the SpringHill Suites by Marriott in Idaho Falls. We hope to see you again soon.
Response from Bjoern Jaeger - General Manager on Apr 9, 2024
Thank you for your comments about your stay, Jim. We are so glad you found our hotel to be very clean. We hope to see you back at the SpringHill Suites by Marriott the next time you're in town!
Staff were friendly. Room was clean. Breakfast could use a few more fresh items like more fresh fruit.
Jason
Stayed 1 night in Apr 2024
Response from Bjoern Jaeger - General Manager on Apr 8, 2024
Thank you very much for your feedback, Jason. It looks like you enjoyed your room and the service at our hotel. we will certainly take your suggestions about additional breakfast options under advisement. Thank you so much for helping us improve our hotel and we hope to see you the next time you're in town.
I enjoyed our short stay here. Staff were great. Breakfast was pretty good. Pool is not that big but still fun for the kids to burn off some energy. I liked that all 6 of us could sleep in the same room since some hotels don't have space for 6 in one room so then we would have to get two rooms which is considerably more expensive.
Elisha
Stayed 1 night in Apr 2024
Response from Bjoern jaeger - General Manager on Apr 5, 2024
Thank you very much for sharing your feedback, Elisha. We are so glad our rooms were able to accommodate the entire family and that the kiddos were able to use up some energy in the pool. Most SpringHill Suites by Marriott have similar setups, so we hope you'll look for us wherever your travels take you!
Traveling with small children and needed a quick overnight stay. Liked having the convenience of breakfast included. Room was clean and quiet.
Glenn
Stayed 1 night in Mar 2024
Response from Bjoern Jaeger - General Manager on Apr 2, 2024
Thank you for your review, Glenn. I'm glad that you had a good stay and that you and your kids enjoyed the breakfast. We hope to see you and you family in the future!
Crystal, thank you so much for the 5* rating and for recommending our hotel to others. We hope we can welcome you back again soon. Have a wonderful week!
This place is perfect. Running trail along the river.
Patricia
Stayed 1 night in Mar 2024
Response from Marci J on Mar 18, 2024
Patricia, thanks for your kind feedback. We enjoyed serving you and are glad you enjoyed the running trail and a perfect stay. We hope to welcome you back again soon.
10/10 Excellent
kim
Mar 5, 2024
kim
Stayed 1 night in Mar 2024
Response from Bjoern Jaeger - General Manager on Apr 2, 2024
Thank you for rating our hotel, Kim. We hope to see you again soon!
Ariane, thank you so much for letting us know you enjoyed a great visit with us here in Idaho Falls. We'll share this with the management team! We hope we can welcome you back again soon.
Great staff and breakfast! Beds were hard and suites need better bedding.
Rachel
Stayed 1 night in Feb 2024
Response from Bjoern Jaeger - General Manager on Feb 26, 2024
Thank you very much for sharing your feedback, Rachel. We are so sorry that the firmness of the bed was not optimal. We will take you comments into account for future improvements.
Taylor, thank you for rating your stay and for allowing us to serve you. We hope we get to welcome you back again soon.
10/10 Excellent
Betsy
Feb 15, 2024
Betsy
Stayed 1 night in Feb 2024
Response from Marci J on Mar 24, 2024
Hi Betsy, thank you kindly for rating your stay with us. We're glad you enjoyed it and can recommend us to others. We hope that next visit will be here soon.
The room was clean, comfortable & quiet. The hot breakfast was delicious with many choices.
Verified traveler
Stayed 1 night in Feb 2024
Response from Marci J on Feb 16, 2024
We're glad you had a clean, comfortable stay with us. The complimentary breakfast is also a nice, delicious bonus. We hope we can serve you again in the near future.
Paul, we're glad you enjoyed your experience at our hotel. Thank you for recognizing its cleanliness as it's something our housekeeping team does a great job with. We hope we can welcome you back again soon.
Corey, we're glad you found a great place to stay in Idaho Falls. We can't thank you enough for sharing and hope we can serve you again in the near future.
8/10 Good
Pamela
Jan 28, 2024
Pamela
Stayed 1 night in Jan 2024
Response from Marci J on Mar 24, 2024
Pamela, thank you kindly for rating your stay. We hope we can welcome you back again and again. It would be our pleasure to serve you when you're in Idaho Falls.
8/10 Good
william
Jan 27, 2024
william
Stayed 1 night in Jan 2024
Response from Marci J on Feb 4, 2024
Hi William, thank you so much for rating your stay with us. We're glad you enjoyed your experience and can recommend our hotel to others. We hope to see you again soon.
10/10 Excellent
Linda
Jan 24, 2024
Linda
Stayed 1 night in Jan 2024
Response from Marci J on Jan 27, 2024
Linda, thank you so much for choosing to stay with us. We're glad you had a great stay and hope we can welcome you back again soon. Have a wonderful week!
Staff was very pleasant.. Gave several recommendations for dining options.. very quiet and clean
Jodi
Stayed 1 night in Jan 2024
Response from Bjoern Jaeger - General Manager on Jan 9, 2024
Thank you, Jodi. I am so glad we were able to point you in the right direction for dinner and that you enjoyed the cleanliness at our hotel. We hope to see you again the next time you're in town.
10/10 Excellent
Marcus, Las vegas
Traveled with family and small children, Traveled with family
Yvette, thank you so much for recommending our hotel and choosing to stay with us. The greatest compliment is when we know our guests will return so thank you! We hope we get to see you again soon.
Response from Bjoern Jaeger - General Manager on Jan 9, 2024
Thank you for rating our hotel, Jeannie. We're glad you had a good stay and hope to see you again soon!
10/10 Excellent
Rod
Jan 2, 2024
Rod
Stayed 1 night in Jan 2024
Response from Bjoern Jaeger - General Manager on Jan 9, 2024
Thank you for rating our hotel, Rod. We're glad you had a good stay and hope to see you again soon!
10/10 Excellent
Lorraine
Dec 31, 2023
Lorraine
Stayed 1 night in Dec 2023
Response from Bjoern Jaeger - General Manager on Jan 23, 2024
Thank you for sharing your impression of the SpringHill Suites by Marriott in Idaho Falls, Lorraine. We hope to see you again in the future!
8/10 Good
Heather
Dec 30, 2023
Liked: Cleanliness, staff & service
Heather
Stayed 1 night in Dec 2023
Response from Marci J on Dec 31, 2023
Heather, thank you kindly for rating your stay and for choosing to stay with us. When you visit again, and we hope you will, please let us know how we might make that next visit even better. Happy New Year!
4/10 Poor
Wendy
Dec 30, 2023
Wendy
Stayed 1 night in Dec 2023
Response from Bjoern Jaeger - General Manager on Dec 31, 2023
I am so sorry that your experience at our hotel was not a positive one. I will be reaching out to get more details so we can properly rectify the situation.
Really impressed with the hotel. Had a fantastic experience! Check in was smooth, the pool was warm, breakfast was delicious, and the room/beds were really comfortable.
Amber
Stayed 1 night in Dec 2023
Response from Bjoern Jaeger - General Manager on Dec 31, 2023
Thank you for your feedback, Amber. We're glad that you enjoyed your stay with us and hope to see you again soon.
The room was clean and big. The breakfast was good with a wide variety of food. Wish the pool was a little bit warmer but my kids didnt seem to mind it.
Lacy
Stayed 1 night in Dec 2023
Response from Bjoern Jaeger - General Manager on Dec 31, 2023
Thank you for "highly recommending" us, Lacy. We are glad you enjoyed your stay and we'll see about turning up the temp in the pool a bit.