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レモン ツリー ホテル ガチボウリ ハイデラバードの口コミ

4 out of 5
レモン ツリー ホテル ガチボウリ ハイデラバード
No 115/1,Financial District Nanakramguda, Serilingampally, Gachibowli, Hyderabad, Andhra Pradesh

口コミ

6.8
評価 10 - 55 件の口コミ中 14 件が非常に良い" "
評価 8 - 55 件の口コミ中 16 件が良い" "
評価 6 - 55 件の口コミ中 10 件が普通" "
評価 4 - 55 件の口コミ中 8 件が不満" "
評価 2 - 55 件の口コミ中 7 件が非常に不満" "

7.4/10

清潔度

7.2/10

スタッフとサービス

7.4/10

設備とサービス

7.0/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

8/10 (良い)

Shintaro

良かった点 : 清潔度、スタッフとサービス、設備とサービス
It was cleaner than I expected.

10/10 (非常に良い)

Aditya

良かった点 : 清潔度
Very good staff
2024 年 5 月に 1 泊滞在

6/10 (普通)

Viren

2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Sai

出張
良かった点 : 設備とサービス
Cleanliness
2024 年 4 月に 1 泊滞在
Lemon Tree Hotel Gachibowli Hyderabadからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Gachibowli. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, GachibowliLemon Tree Hotels10,000+ rooms. 100 + hotels

2/10 (非常に不満)

Nitish

良かった点 : 施設のコンディションと設備
The AC did not work properly the whole night when it was 40 degrees. I could not sleep, and called technician 3 times in middle of night, could not fix it
2024 年 4 月に 1 泊滞在
Lemon Tree Hotel Gachibowli Hyderabadからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Nitish,We apologize for the inconvenience you faced with the AC during your stay. We understand how important a comfortable room temperature is for a good night's sleep. We will address this issue with our maintenance team to ensure it does not happen again. Thank you for bringing this to our attention.Best Regards,Hotel ManagerLemon Tree Hotel, Gachibowli10,000+ rooms. 100+ hotels

10/10 (非常に良い)

Vaibhav

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great service. Helpful staff.
2024 年 4 月に 9 泊滞在
Lemon Tree Hotel Gachibowli Hyderabadからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Gachibowli. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, GachibowliLemon Tree Hotels10,000+ rooms. 100 + hotels

6/10 (普通)

sai

2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Subrahmanyam

2023 年 12 月に 3 泊滞在

2/10 (非常に不満)

Harish Reddy

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property has a construction going on, I was given the room directly under the construction zone. I stayed in the room for an hour assuming it will stop but that didn’t happen, upon complaining front desk was helpless and I had to checkout. After 30 mins I get a call from the manager asking me to come back and he would give me an upgrade but I had made another reservation so I moved on.
2023 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Pratap

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service
2023 年 10 月に 1 泊滞在

4/10 (不満)

Sheela

気になった点 : スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 1 泊滞在

8/10 (良い)

Ravendranath

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
felt room is bit too much of lemon flavor smell :( could be reduced a bit to make it easier as we enter.
2023 年 5 月に 1 泊滞在

6/10 (普通)

Kiran Kumar

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Invoice not received
Staff should know that it is their basic duty to issue invoice right after payment/check out. Why the customer has to go through the trouble of following up for invoice? Unprofessional staff.
2023 年 2 月に 2 泊滞在

4/10 (不満)

diego

出張
気になった点 : 施設のコンディションと設備
Room was plain, run down and in desperate need of a refresh. My room had 2 beds that were very small. Not the expectation I had for a hotel in a business area.
2023 年 1 月に 1 泊滞在
LTHGBからの返信 (投稿日 : 2023 年 1 月 31 日)
Dear Mr. Diego,At the onset, my heartfelt & sincere apologies for all the inconvenience caused during your stay with us.Trust me, all our guests are very important to us and we ensure that utmost care is taken however we understand that we could not live up your expectation on the stay. I request you to please treat this as one of the incidents and not the reflection of our services. Feel free to connect undersigned further any assistance required in future visit.The feedback has been taken up internally with the utmost seriousness it deserves.

10/10 (非常に良い)

Sumathi

2023 年 1 月に 1 泊滞在

2/10 (非常に不満)

Anoop

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The places lacked cleanliness. The staff were quite warm but failed to fix the concerns whilst my stay. I was told the staff were going to take up this matter seriously after checkout.
2022 年 11 月に 3 泊滞在

2/10 (非常に不満)

Sharath

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Just everything about this place sucked. The price at which it came and how poorly this place is maintained is shocking.

6/10 (普通)

Satyanarayana

2022 年 5 月に 2 泊滞在

2/10 (非常に不満)

Sankeerth Raj

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在

4/10 (不満)

Umraz

出張
気になった点 : 清潔度、スタッフとサービス、客室の快適度
2021 年 11 月に 4 泊滞在

4/10 (不満)

Rambabu

出張
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
Not worth the hotel stars
The stay was for 4 days. The check in experience was pathetic. Reception had to make me wait for 2 hrs saying they are unable to trace my booking. Had to talk to hotels.com to get that sorted out. Rooms are very small. Hot water comes only during particular hrs
2021 年 11 月に 4 泊滞在

8/10 (良い)

Dipesh

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2021 年 2 月に 3 泊滞在

10/10 (非常に良い)

Shravan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel
It is the best hotel
2021 年 2 月に 1 泊滞在

8/10 (良い)

Prabhakar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 9 月に 1 泊滞在

10/10 (非常に良い)

Rohit、Los Angeles

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing! Loved the stay.. Good location and pleasant stay.
2019 年 12 月に 1 泊滞在

8/10 (良い)

Dharmalakshian、Chennai

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Courteous staff and good service. However I have to mention that the restaurant menu was kind of restrictive.Otherwise ambiance was very good.
2019 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 1 泊滞在

10/10 (非常に良い)

Dileep

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lemon Tree Hotel, Hyderabad
It is very good hotel at very attractive prices. It is newly built, neat and clean, well maintained with courteous staff. Food is also very good served as per your choice.
2019 年 2 月に 1 泊滞在

8/10 (良い)

Arup

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 2 泊滞在

4/10 (不満)

Anil、Singapore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel is good, but not flexible for early check in
Not flexible for early check in ( 3 hours ahead) and lay check outs as well.
2018 年 4 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I stayed for three nights for my business trip. I was quite satisfied with the experience.

6/10 (普通)

NA

気になった点 : 客室の快適度
Ok hotel. Charge extra for additional occupant
When you book the room on Expedia, there is no option for 2 double bed. It only says 1 double or 1 king. You need to fix this b/c the hotel will charge extra for a roll away bed and an additional occupant. I explained the issue to the hotel staff, but they couldn't help me. This issue is really to do w/ expedia. Be really careful when you make your booking b/c you can't change it after it's been made and they won't refund anything.

10/10 (非常に良い)

Akshat

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great, No-fuss business hotel
Great, comfortable, no-fuss business hotel. Good breakfast and decent, free internet. Close to new Gachibowli business district.

10/10 (非常に良い)

Praveen、Delhi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Appreciate room boy named Sojoy..
Good

6/10 (普通)

PRAVEEN

良かった点 : 清潔度、客室の快適度

4/10 (不満)

Mukund

気になった点 : 清潔度、スタッフとサービス

6/10 (普通)

Jianlong

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス
Expedia bookings dont work with this hotel!
booked through expedia at 7pm and when we showed up at the hotel had no idea of our booking. On showing the expedia email confirmation they said they will submit a ticket to their expedia communication team the next day as they are gone for the day. Ridiculous. Their old card machine did not accept debit cards which is such a pain as what happens if somebody had only debit cards and insufficient cash. Also a day later got a call saying there was an error with payment and i need to go in person and make payment at the hotel as the salaries of the staff are on hold. whoever is running this hotel needs to improve their systems and update their card machines and not penalize employees for such problems.

6/10 (普通)

Rajesh

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very bad experience. I never expected such a bad setup.

8/10 (良い)

A P、saravanan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
my stay at lemon tree gachibowli
overall a enjoyable stay

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
Right now hotel is surrounded by not so nice construction territory. There is a camp of construction workers and their families nearby - you can watch them urinating and taking showers during the day. Funny herds of black pigs wondering around too.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good property outside city
good value for money

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
New hotel in remote area and having many issues
TV was not working for whole day Booked stay+breakfast through Expedia but hotel kept telling only stay is booked Car was driven by 1st time driver

8/10 (良い)

Kalapraveen

良かった点 : スタッフとサービス
All was well but the bathroom was absolutely stinking.

8/10 (良い)

Raimohan、Gulbarga

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean & nice hotel
Nice clean value for money hotel. Only problem being it is tucked in a far away corner of the city & surrounding are not that clean. Breakfast spread is good & service at the hotel prompt & good. Definitely worth trying.

6/10 (普通)

Hareesh、Mumbai

気になった点 : 客室の快適度
Budget Hotel in a Remote Corner
This is a brand new property by the Lemon Tree Group. Decent budget hotel. However location wise this is tucked into a remote corner of the city. The neighbourhood is still under development and there are no malls, shops etc in walkable distance. You should be staying here only if your business requires you to be in this area.