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Reviews of Holiday Inn East Windsor, an IHG Hotel

3 out of 5
Holiday Inn East Windsor, an IHG Hotel
399 Monmouth St, Hightstown, NJ

Reviews

8.0

Very Good

Rating 10 - Excellent. 415 out of 1006 reviews" "
Rating 8 - Good. 313 out of 1006 reviews" "
Rating 6 - Okay. 152 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 62 out of 1006 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Prabin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service is good
Stayed 1 night in May 2024

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, convient, quite.
Stayed 2 nights in May 2024
Response from Holiday Inn East Windsor Management on May 22, 2024
Thank you! We're thrilled you had a great stay.

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convient, safe, quite.
Stayed 2 nights in May 2024
Response from Holiday Inn East Windsor Management on May 22, 2024
Thanks so much!

10/10 Excellent

Elsie, Astoria

Liked: Cleanliness, staff & service, amenities
Staff went above and beyond to make sure my stay was pleasant.
Stayed 1 night in May 2024
Response from Holiday Inn East Windsor Management on May 13, 2024
Thanks so much! We're thrilled you had a great stay and that our staff went above and beyond. We greatly appreciate your review, and we hope to see you again soon.

10/10 Excellent

Juhyun

Stayed 1 night in Apr 2024

10/10 Excellent

Jared

Stayed 1 night in Apr 2024
Response from Holiday Inn East Windsor Management on May 23, 2024
Thank you so much! We're thrilled you enjoyed every aspect of your stay.

8/10 Good

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Holiday Inn East Windsor Management on Apr 25, 2024
Thanks! We're so glad you had a great stay.

10/10 Excellent

Delma

Stayed 2 nights in Apr 2024
Response from Holiday Inn East Windsor Management on May 13, 2024
Thank you! We're thrilled you had a great stay.

2/10 Terrible

Krishna

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t ever stay here!!! The staff are rude & unprofessional. They will disconnect your will room keys with absolutely no warning for no reason what so ever. Staff member deliberately ignore guests request. 1 out 10 would not recommend this place to anyone
Stayed 2 nights in Apr 2024
Response from Holiday Inn East Windsor Management on Apr 23, 2024
We're sorry you weren't happy with your recent stay. The staff does not disconnect room keys. Sometimes the keys will become deactivated when next to cell phones or magnets. Again, we apologize you weren't satisfied with your recent stay, and we wish you the best in your future travels.

10/10 Excellent

Wanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating!
Stayed 1 night in Apr 2024
Response from Holiday Inn East Windsor Management on Apr 17, 2024
Thank you so much for the incredible review!

10/10 Excellent

Rajeev, monroe township

Liked: Cleanliness, staff & service, property conditions & facilities
good place.
Stayed 1 night in Apr 2024
Response from Holiday Inn East Windsor Management on Apr 16, 2024
Thank you for your review and feedback!

8/10 Good

Shataya

Stayed 1 night in Apr 2024
Response from Holiday Inn East Windsor Management on Apr 19, 2024
Thank you so much!

2/10 Terrible

LEILA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never again
Stayed 1 night in Apr 2024
Response from Holiday Inn East Windsor Management on Apr 16, 2024
We're sorry you weren't happy with your recent stay.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Holiday Inn East Windsor Management on Apr 15, 2024
Thanks so much!

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities
Comfortable bed. Seemed like a sketchy area
Stayed 1 night in Apr 2024
Response from Holiday Inn East Windsor Management on Apr 15, 2024
Thank you for the wonderful review! We are glad you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here!
Stayed 1 night in Mar 2024
Response from Holiday Inn East Windsor Management on Apr 5, 2024
Thank you so much! We're glad you loved your stay.

10/10 Excellent

Aayush

Stayed 1 night in Mar 2024
Response from Holiday Inn East Windsor Management on Apr 19, 2024
Thanks for the great review!

8/10 Good

Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
This was fine for a one night stay. It was clean and the staff was pleasant. Only downside was the sound of the highway all night. It was very loud.
Stayed 1 night in Mar 2024
Response from Holiday Inn East Windsor Management on Mar 29, 2024
Thank you for your review and feedback! We're disappointed that the highway noise disrupted your sleep, but we're glad you enjoyed the rest of your experience. Thank you again, and we hope you consider staying with us in the future.

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Holiday Inn East Windsor Management on Mar 12, 2024
Thanks for the incredible review!

2/10 Terrible

Haley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Found a bed bug. Toilet wouldn’t flush, shower leaked, popcorn from previous person on the tv stand.
Stayed 1 night in Jan 2024
Response from Holiday Inn East Windsor Management on Jan 29, 2024
We're sorry this was your experience. We have not had any evidence of bed bugs, but we will address the other concerns with maintenance and housekeeping. We appreciate you bringing these areas to our attention.

10/10 Excellent

RALPH

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Holiday Inn East Windsor Management on Dec 29, 2023
Thank you for the wonderful review!

10/10 Excellent

Chaneka

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Holiday Inn East Windsor Management on Feb 7, 2024
Thanks so much!

6/10 Okay

Heidelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel
Stayed 1 night in Dec 2023
Response from Holiday Inn East Windsor Management on Dec 29, 2023
Thank you!

10/10 Excellent

Marvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean, quiet peace the bed was comfortable
Stayed 1 night in Dec 2023
Response from Holiday Inn East Windsor Management on Dec 29, 2023
Thank you for the incredible review! We're so happy to hear you enjoyed your stay.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I walked in I was welcomed immediately. The decorations for the season were perfect. It felt inviting and was full of color. The hotel was very clean and decor was on point. My room was the same way! I enjoyed staying here.
Stayed 1 night in Dec 2023
Response from Holiday Inn East Windsor Management on Dec 29, 2023
Thanks! We're so glad you enjoyed your stay!

10/10 Excellent

Gary

Stayed 1 night in Dec 2023
Response from Holiday Inn East Windsor Management on Dec 29, 2023
Thanks!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Holiday Inn East Windsor Management on Dec 5, 2023
Thank you so much!

10/10 Excellent

Anitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Holiday Inn East Windsor Management on Nov 20, 2023
Thank you!

10/10 Excellent

keyur

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice and quiet property. Easy to access major highways. Very good for visitors of BAPS Robbinsville temple.
Stayed 1 night in Nov 2023
Response from Holiday Inn East Windsor Management on Nov 17, 2023
Thank you! We are thrilled you enjoyed your stay with us at the Holiday Inn East Windsor.

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it is close to both the movies and Delicious Orchards.
Stayed 1 night in Nov 2023
Response from Holiday Inn East Windsor Management on Nov 10, 2023
Thank you so much!

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were Clean
Stayed 2 nights in Oct 2023
Response from Holiday Inn East Windsor Management on Oct 30, 2023
Thank you so much!

10/10 Excellent

Nimesh

Traveled with family
Stayed 3 nights in Oct 2023
Response from Holiday Inn East Windsor Management on Oct 9, 2023
Thanks for the wonderful review! We hope to see you again soon.

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Holiday Inn East Windsor Management on Oct 2, 2023
Thank you!

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023
Response from Holiday Inn East Windsor Management on Sep 25, 2023
Thank you for the incredible review!

2/10 Terrible

Jamie

Stayed 1 night in Aug 2023
Response from Holiday Inn East Windsor Management on Aug 18, 2023
Thank you for your review and feedback. We apologize you weren't completely satisfied with your recent stay. Please feel free to contact us to let us know the issues you experienced and how we can improve.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2023
Response from Holiday Inn East Windsor Management on Aug 2, 2023
Thank you!

10/10 Excellent

Palermo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Jul 2023
Response from Holiday Inn East Windsor Management on Jul 31, 2023
Thank you!

8/10 Good

selma

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Holiday Inn East Windsor Management on Aug 4, 2023
Thank you!

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Holiday Inn East Windsor Management on Jul 24, 2023
Thank you!

2/10 Terrible

Barry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Thr room we nhad on the first floor was full of dampness. The carpeting was damp, even the bedding was damp.The two nights I spent there was miserable.
Stayed 2 nights in Jul 2023
Response from Holiday Inn East Windsor Management on Jul 21, 2023
We sincerely apologize you weren't happy with your recent stay. We addressed your concerns with management, and we will work on improving moving forward.

10/10 Excellent

Joe

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
nice clean quiet facility.
Stayed 4 nights in Jul 2023
Response from Holiday Inn East Windsor Management on Jul 12, 2023
Thank you so much! We're pleased you enjoyed your stay.

6/10 Okay

Jaclyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Holiday Inn East Windsor Management on Jul 12, 2023
Thank you for your review and for being our guest. We're disappointed you didn't completely enjoy your stay, and we hope you consider staying with us again in the future.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent
Stayed 5 nights in Jun 2023
Response from Holiday Inn East Windsor Management on Jul 6, 2023
Thanks for the wonderful review!

6/10 Okay

Mike

Liked: Cleanliness, staff & service
I had a stroke at night, and I could barely fit the stretcher into the elevator that should be upgraded
Stayed 1 night in Jun 2023
Response from Holiday Inn East Windsor Management on Jul 6, 2023
Thank you for your review and feedback.

10/10 Excellent

Christine, Temecula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet. Desk attendant Matt is the epitome of customer service! My family straggled in at 1am, stranded from a cancelled flight back home to L.A. Matt was super pleasant and kind enough to offer us water and a few snacks after the night we had. Thank you so much, we had a wonderful stay!
Response from Holiday Inn East Windsor Management on Jun 29, 2023
Wow - thank you! We are lucky to have Matt as a part of our team, and we will be sure to share your review with him. Thanks again! We are so glad you enjoyed your stay.

6/10 Okay

Timothy

Traveled with family
It’s was ok
Stayed 1 night in Jun 2023
Response from Holiday Inn East Windsor Management on Jun 26, 2023
Thank you for taking the time to review your recent stay and for being our guest. We hope you choose to stay with us again soon.

10/10 Excellent

Patrycja

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean. The cookies and fruit infused water in the lobby was a nice touch. Very friendly staff.
Stayed 4 nights in Jun 2023
Response from Holiday Inn East Windsor Management on Jun 26, 2023
Thank you so much for the outstanding review! We're thrilled you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

Rod

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff and Place
Stayed 1 night in Jun 2023
Response from Holiday Inn East Windsor Management on Jun 16, 2023
Thank you so much! We're thrilled you had a great stay.

10/10 Excellent

MILENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Holiday Inn East Windsor Management on May 24, 2023
Thank you!

10/10 Excellent

Ambrosia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Holiday Inn East Windsor Management on May 18, 2023
Thanks!