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Reviews of ibis Heilbronn City

2 out of 5
ibis Heilbronn City
Bahnhofstr. 5, Heilbronn, BW

Reviews

8.4

Very Good

Rating 10 - Excellent. 73 out of 242 reviews" "
Rating 8 - Good. 132 out of 242 reviews" "
Rating 6 - Okay. 30 out of 242 reviews" "
Rating 4 - Poor. 4 out of 242 reviews" "
Rating 2 - Terrible. 3 out of 242 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sean

Stayed 3 nights in Oct 2023
Response from AnKoe on Nov 15, 2023
Lieber Sean,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedbak zu Ihrem Aufenthalt mitzuteilen. wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit gastfreundlichen Grüßen,Annette KoeberlinGeneral Manageribis Heilbronn CityAccorInvest Germany GmbHBahnhofstraße 5 · 74072 Heilbronn · DeutschlandT +49 (0) 7131 5944-0 · F +49 (0) 7131 5944333h3697-gm@accor.comibis.com · accorhotels.com

8/10 Good

Day-Young

Stayed 3 nights in Apr 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and centrally located.
Stayed 1 night in Jan 2023

10/10 Excellent

Artur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

10/10 Excellent

Artur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2022
Response from Duty Manager on Aug 28, 2022
Vielen Dank, dass Sie sich die Zeit genommen haben für eine Bewertung. Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat und wir Sie mit unserem Service begeistern konnten. Wir freuen uns Sie bald wieder mal bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Team vom Ibis Heilbronn City

10/10 Excellent

Ervin, Kaiserslautern

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Good breakfast. Staff is very attentive. Great loocation. Good parking. Will recomend to friends and definitely come back.
Stayed 2 nights in Sep 2020
Response from Sabine-Katharina Werner, General Manager on Oct 1, 2020
Dear Ervin, Thank you for the great review of our ibis Heilbronn City! We are glad that you enjoyed your stay. My team was very happy about your great praise. Many thanks for it. We are already looking forward to you!

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price.
Basic hotel situated centrally. Has the very typical ibis theme throughout which I find a little ugly, but it was a good price and functional. Breakfast is very good.
Stayed 1 night in Feb 2020

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid!
The Ibis is a very functional hotel - nothing fancy, no outstanding comfort or amenities which is not surprising given the quite low price per night. It's the perfect place to stay when you don't want to spend much money, but looking for a decent place. It's very clean, quiet, friendly staff, and perfectly located within the city. Would definitely stay there again!
Stayed 3 nights in Feb 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stay and restaurants in less than a 5 minute walk.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An efficient, basic hotel
Ibis is an efficient, basic hotel. My only issue was a very minor one. The lights over the work area would go off from time to time, presumably from overheating. Then, after 20 minutes or so, they would come back on.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Hotel was well located for our purposes. It was clean and the staff was nice. It is a little difficult to get to and from because of the traffic pattern of the street in front, but not awful. I would stay here again.
Stayed 1 night in Apr 2019

10/10 Excellent

jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for business in the area.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Sherif, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip
The best hotel in heilbronn . Clean,comforable, in city center and good price

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Roger, Horsham ,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the city centre and a great place to stay
Needed a place between Stuttgart and Wurzberg and this hotel was at a competitive price and an easy location to find. On site parking and very helpful staff. Breakfast was very good and the room was comfortable for a quick overnight stay.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Front of building is by the rail stop. Noisy starting at 5am
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good for a few days
Bed was uncomfortably stiff. Very quiet room, centre of the city very near main railway station and just in front of S-Bahn station. Rooms did look a bit dated. 24-hour service was appreciated.
Stayed 3 nights in Jun 2017

10/10 Excellent

wing ka penny, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very satisfy stay
The room was very quiet, feeling safe and comfortable. I slept very well during the stay and certainly will introduce my friends about this ibis Heilbron hotel.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic Hotel in good location
Arrived late by car, reasonably priced parking available directly under the hotel. Staff was friendly, room was basic but clean and tidy. Good location with a short walk to the city center. Overall very convenient and good hotel for an overnight stop.

10/10 Excellent

anne, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heilbronn ibis
Really friendly and very convenient

6/10 Okay

Liam, Newmarket

Standard Hotel worth the Money
Standard

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Great Value and Well Positioned
I stayed here for business for a few days. It's really convenient for the centre of the town.

6/10 Okay

Verified traveler

Liked: Cleanliness
Room is small but clean. No in room air condition
Room is quite small and not well equipped. The is no air condition in the room, the is only a temperature control that does nothing in the room. We ended up opening the window, but since our room is facing the front; it is extremely noisy at night as there are cars and train comes and goes at night. If you are staying at this hotel, try to avoid the summer time and request to have your room facing the back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Jonah462, UK

Liked: Cleanliness
Typical Ibis
Does the job, they don't really change from one country to the next. Clean room, adequate bathroom pod. As as all the others. Wifi connection was next to useless though. It was impossible to watch any video on it. Garage for parking was very useful. Would use it again if I was in Heilbronn again.

8/10 Good

Dragons, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for coach drivers
Used for driver's accommodation- no issues and has a bus park close-by that can be used for parking coaches. Was recommended to use this hotel by our drivers.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the main train station

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kornel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable comfort
Everything was great. Thanks

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there one night to split in half our trip back home with our 6 months old baby and checked-in late (10PM). Staff was kind and very helpful and provided us immediately with a baby bed. Secured packing conveniently located under the hotel (there was a storm on that night so we enjoyed that very much). Will definitely stay there again if needed.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Karin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danke es war ein toller Aufenthalt.
Stayed 5 nights in Apr 2024
Response from AnKoe on Apr 22, 2024
Liebe Karin,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Annette KoeberlinHoteldirektorin

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AnKoe on Feb 19, 2024
Sehr geehrte Frau Konak,wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Heilbronn City die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung.Die Hotels der Marke ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern.Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüßenAnnette KoeberlinGM

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AnKoe on Feb 19, 2024
Lieber Gast,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Annette KoeberlinGM

8/10 Good

Gabriele

Stayed 1 night in Dec 2023
Response from AnKoe on Feb 19, 2024
Lieber Gast,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Annette KoeberlinGM

10/10 Excellent

Eija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from AnKoe on Nov 15, 2023
Liebe Eija,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Annette KoeberlinGeneral Manageribis Heilbronn CityAccorInvest Germany GmbHBahnhofstraße 5 · 74072 Heilbronn · DeutschlandT +49 (0) 7131 5944-0 · F +49 (0) 7131 5944333h3697-gm@accor.comibis.com · accorhotels.com

8/10 Good

Inmaculada

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrico
Centrico
Stayed 1 night in Oct 2023
Response from AnKoe on Nov 15, 2023
Liebe Immaculada,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedbak zu Ihrem Aufenthalt mitzuteilen. wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit gastfreundlichen Grüßen,Annette KoeberlinGeneral Manageribis Heilbronn CityAccorInvest Germany GmbHBahnhofstraße 5 · 74072 Heilbronn · DeutschlandT +49 (0) 7131 5944-0 · F +49 (0) 7131 5944333h3697-gm@accor.comibis.com · accorhotels.com

6/10 Okay

Franz

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Waren nur 1 Nacht WC(Muschel)! unten Braun! Aber um diesen Preis OK.
Stayed 1 night in Sep 2023
Response from AnKoe on Nov 15, 2023
Lieber Franz,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedbak zu Ihrem Aufenthalt mitzuteilen. Ihre Anmerkung haben wir direkt an unsere Housekeepingabteilung weitergeleitet.wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit gastfreundlichen Grüßen,Annette KoeberlinGeneral Manageribis Heilbronn CityAccorInvest Germany GmbHBahnhofstraße 5 · 74072 Heilbronn · DeutschlandT +49 (0) 7131 5944-0 · F +49 (0) 7131 5944333h3697-gm@accor.comibis.com · accorhotels.com

8/10 Good

Ferdinand

Liked: Cleanliness, property conditions & facilities
Trotz der Baustelle, sehr ruhige Unterkunft.
Stayed 3 nights in Jul 2023

10/10 Excellent

Adam

Liked: Staff & service, property conditions & facilities
Competent and friendly staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Radreise
Radreise
Stayed 1 night in Jun 2023

8/10 Good

Albin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Läget är bra om man kommer med tåg. Personalen var mycket hjälpsam. Standarden var som ibis brukar vara. Rent och snyggt men inga märkvärdigheter
Stayed 1 night in Dec 2022

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Günter

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
alles ok
Stayed 2 nights in Oct 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat mir gut gefallen.
Stayed 1 night in May 2022
Response from Sabine Werner - General Manager on Jun 14, 2022
Hallo Robert, vielen herzlichen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt in unserem ibis Heilbronn City. Wir freuen uns sehr, dass wir Sie bei uns begrüßen durften und Sie sich rundum wohlgefühlt haben. Gerne leiten wir Ihren positiven Eindruck an unser gesamtes Team weiter. Wir hoffen Sie schon bald wieder bei uns begrüßen zu dürfen und senden Ihnen sonnige Grüße aus Heilbronn.

10/10 Excellent

Anders

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Ibis Heilbronn City on Dec 14, 2021
Thank you for your good ranking. We are very happy that you enjoyed your stay.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen mit Einstellhalle
Das Zimmer zum relativ günstigen Ibis-Tarif war nicht mal so klein. Das Bad ist eine Art Kabine im Zimmer, aber ebenfalls nicht zu klein. Das Doppelbett mit nur einer grossen Decke empfanden wir als nicht so bequem, aber akzeptabel. Für eine Nacht war es voll ok.
Stayed 1 night in Aug 2021