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Reviews of Comfort Inn & Suites Harrisonville

2.5 out of 5
Comfort Inn & Suites Harrisonville
2304 S Commercial St, Hwy 71 & S Commercial St, Cass County, Harrisonville, MO

Reviews

8.4

Very Good

Rating 10 - Excellent. 223 out of 503 reviews" "
Rating 8 - Good. 183 out of 503 reviews" "
Rating 6 - Okay. 56 out of 503 reviews" "
Rating 4 - Poor. 21 out of 503 reviews" "
Rating 2 - Terrible. 20 out of 503 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kristen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great, very nice. My floor was pretty loud, people next to me, doors slamming a lot, and since my room was on the same wall as the pool one of the days kids screaming, but the room was nice. The window seal in my room leaked with the rain storms that came through that week. Breakfast was pretty good, had a good variety of stuff. Overall, good stay. I would stay there again if ever in the area, but I would request a higher floor and not on the pool wall.
Stayed 3 nights in Apr 2024

2/10 Terrible

Don

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told this motel was pet friendly but it was not!!! We could Not stay there for that reason. Expedia was not helpful to me. Also the checkin person was rude and unfriendly. This was a terrible experience at a Comfort Inn and Suites.
Stayed 1 night in Apr 2024

8/10 Good

Rita

Stayed 1 night in Jan 2024

10/10 Excellent

Darinda, Nevada

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and convenient location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet, they have done some upgrades but need to make a few more, the pool area was nice. There was an abandoned car on the side of the building full of trash and looked like someone was living in it , kinda freaked me out a little.
Stayed 1 night in Mar 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood on the first rooms curtains and then stains and floors that were sticky and not vacuumed in the 2nd. Comfort inn wouldn’t do anything about it.
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exterior door near my room didn't unlock with keycard.
Stayed 1 night in Mar 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very relaxing stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
I came to Harrisonville for my best friends wedding, and this hotel was 1.4 miles from her house! The hotel was extremely clean, quiet, and the staff was extremely friendly! I was very disappointed, though that the pool didn’t open till 10 AM, so I didn’t get to use the facilities which made me sad
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed and breakfast. Small toilet.
A very comfortable room and bed. A very good breakfast. The toilet was too small but I personally find that common throughout many hotels. I’m not an above average sized person. I don’t understand why our toilet seats aren’t bigger. Otherwise, it was a very good stay.
Stayed 1 night in Feb 2024

8/10 Good

Matt, Mancos

Stayed 1 night in Jan 2024

8/10 Good

Jaclynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and accommodating staff. I accidentally reserved a handicap room. Went back to front desk and she was so sweet and readjusted my reservation to a regular room. Both rooms were very clean. Breakfast was very good. We will be back when coming to KC. We’re very familiar with this area and feel very safe here. Nice to have quick access to I-49 Hwy for KC area and not far from 291 Hwy to Lees Summit, Blue Springs, and Indepence areas.
Stayed 1 night in Jan 2024
Response from Katy, Front Desk Manager on Jan 10, 2024
I am so happy you enjoyed your stay with us. We strive to achieve guest satisfaction! We appreciate the kind words and hope to see you again soon.

8/10 Good

Nicholas

Stayed 1 night in Dec 2023
Response from Katy, Front Desk Manager on Jan 10, 2024
We appreciate the review! Thank you and hope to see you again soon.

10/10 Excellent

Janet

Stayed 4 nights in Dec 2023
Response from Katy, Front Desk Manager on Jan 10, 2024
We appreciate the review! Thank you and hope to see you again soon.

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff! Good breakfast options and even a to go bag if you needed it. Clean, inviting.
Stayed 1 night in Dec 2023
Response from Katy, Front Desk Manager on Jan 10, 2024
We appreciate the review! Thank you for the kind words and hope to see you again soon.

8/10 Good

Jenny

Traveled with family
Liked: Amenities
Very affordable and accommodating
Stayed 2 nights in Dec 2023
Response from Katy, Front Desk Manager on Jan 10, 2024
We appreciate the review! Thank you for the kind words and hope to see you again soon.

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often while visiting
Stayed 2 nights in Dec 2023
Response from Katy, Front Desk Manager on Jan 10, 2024
We appreciate the review! Thank you, and hope to see you again soon.

10/10 Excellent

Leesa, Decatur

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The host at the front desk ( I forgot her name) gave us excellent advice on where to eat. Fugley’s in East Lynn! Best steak ever!!!!!
Stayed 1 night in Oct 2023
Response from Katy, Front Desk Manager on Nov 21, 2023
I am so happy to hear you enjoyed your stay with us, and the steak from Fugly's I recommended!! I must say I 100% agree with you, best steak ever!! Thank you for your positive review. We value your feedback and we look forward to seeing you again.

8/10 Good

Teresa

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Katy, Front Desk Manager on Nov 21, 2023
Thank you for your positive review. We value your feedback and we look forward to seeing you again.

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great pool and hot tub and everyone was super friendly and helpful love it every time we stay we stay with them
Stayed 2 nights in Oct 2023
Response from Katy, Front Desk Manager on Nov 21, 2023
Thank you for your positive review! I am very happy to hear you enjoyed your stay with us. We value your feedback and we look forward to seeing you again.

8/10 Good

LeAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 out of 5
Everyone we encountered was very friendly. I think the only reason I wouldnt give this the highest review is the bathroom could have used some bleach in the corner of the shower and our toliet paper kept falling off the holder.
Stayed 1 night in Oct 2023
Response from Katy, Front Desk Manager on Nov 21, 2023
Thank you for your positive review! We value your feedback, and we will make improvements where you indicated. We look forward to seeing you again.

10/10 Excellent

JON

Stayed 1 night in Oct 2023
Response from Katy, Front Desk Manager on Nov 21, 2023
Thank you for your positive review. We value your feedback and we look forward to seeing you again.

10/10 Excellent

Robert, Omaha

Stayed 1 night in Oct 2023
Response from Katy, Front Desk Manager on Nov 21, 2023
Thank you for your positive review. We value your feedback and we look forward to seeing you again.

8/10 Good

Patrick

Stayed 1 night in Oct 2023
Response from Katy, Front Desk Manager on Nov 21, 2023
Thank you for your positive review. We value your feedback and we look forward to seeing you again.

10/10 Excellent

WILLIE

Traveled with partner
The lady at the desk Heather, was very helpful. She is one reason we stayed there on the way home because she helped with the reservation after I had scheduled it for the wrong day as we were returning home. Would stay there again and will next year.
Stayed 1 night in Oct 2023
Response from Katy, Front Desk Manager on Nov 21, 2023
Thank you for your positive review. I will make sure Heather knows how happy you are with her help! We value your feedback and we look forward to seeing you again.

8/10 Good

daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Katy, Front Desk Manager on Nov 21, 2023
Thank you for your positive review. We value your feedback and we look forward to seeing you again.

10/10 Excellent

Steven, Galena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Q
Stayed 1 night in Sep 2023

10/10 Excellent

Karen G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay.
The hotel is a little older. It is very clean. Our tv had no sound and the gentleman at the front desk did try to fix it and it worked for about 5 minutes. We had been driving all day so we didn't watch the tv so it wasn't an issue. We did tell the front desk about the problem and the maintenance man was there at the time and was going up to fix it. We also mentioned the refrigerator wasn't very cold and he was going to look at that too. I would definitely stay here again.
Stayed 1 night in Sep 2023

6/10 Okay

Barbara

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room needed extreme amount of maintenance. Price way too high. Spend your money on maintenance and not food.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Location was convenient
Stayed 3 nights in Sep 2023

8/10 Good

Janey

Liked: Staff & service
Stayed 6 nights in Sep 2023

4/10 Poor

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing. Grossly understaffed. Walked out of "complimentary breakfast" and went to r
Stayed 1 night in Sep 2023

10/10 Excellent

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Will definitely stay there again.
Stayed 1 night in Sep 2023

4/10 Poor

chad

Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Lisa, Lincoln

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets had stains, floor and shower were dirty
Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, desk check-in staff needs work.
Breakfast options were great, having wide variety. Check-in gentlemen was very condescending. Took a very long time checking in since we booked through Hotels.com instead of direct. He was not friendly, no eye contact, and sarcastic voice when we requested daily cleaning instead of no cleaning during three day stay. We simply did not want to have to carry our towels everyday to the front desk. He was also disturbed to have to leave his dinner hidden around the desk area when we arrived to check in. Overall, the hotel was nice, clean, great breakfast, quiet, overall we will stay again. The night gentlemen was certainly no gentlemen.
Stayed 3 nights in Aug 2023

10/10 Excellent

karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Stayed 2 nights in Aug 2023

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not open.
Stayed 3 nights in Aug 2023

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness
Staff at check in appeared to be disappointed that we were interrupting their time. Out neighbor had loud music playing into the early morning hours. Breakfast tennat was great. She went out of her way to interact with everyone.
Stayed 1 night in Aug 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Aug 2023