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Reviews of Motel 6 Santa Nella, CA - Los Banos

2 out of 5
Motel 6 Santa Nella, CA - Los Banos
28821 Gonzaga Rd, Gustine, CA

Reviews

7.6

Good

Rating 10 - Excellent. 182 out of 587 reviews" "
Rating 8 - Good. 206 out of 587 reviews" "
Rating 6 - Okay. 100 out of 587 reviews" "
Rating 4 - Poor. 50 out of 587 reviews" "
Rating 2 - Terrible. 49 out of 587 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dora

Stayed 1 night in May 2024

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The parking lot in some areas could use a good cleaning.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 20, 2024
Hi JoseThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

amanda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, it was different then normal Motel 6. Spacious rooms and were very clean. Great parking Convenient to get on and off the Highway. Great price and pet friendly. Cute little town too.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 20, 2024
Hi AmandaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 9, 2024
Hi Sandra,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Kyra

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved that it had a pool however it could be cleaned. And the hot tub was cold. ( but in summer whos complaining) dog freidnly was a plus but need more public garbages for trash. Rooms were clean, grrat for the price and staff was kind and helpful. There was quite a bit of less polite looking gueats and loud neighbors. Not aure if that is common for this area. But all in all great for price and staff services.
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 1, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service the front desk person was so helpful and very nice.
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 1, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Robert, San Diego

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place is getting run down. The staff is nice but the owners need to put more into the property. The fact that they let someone park an old eyesore trailer in the back taking up several spots kind of sets the mood. There was some sort of loud fiesta going on the other side of next door trucking company that ended around 10 or 11 but it sounded like some of the guests kept partying til around 2. Should of complained to front desk but couldn't really tell where they were except upstairs somewhere. Stayed there several times but probably going to stay elsewhere next time we're in the area.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Robert,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but away from interstate
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 16, 2024
Hi Frank, Thank you for positively rating your stay!Natalie #Team6

2/10 Terrible

VERONICA

Disliked: Cleanliness, staff & service, property conditions & facilities
It was beyond dirty. I didnt want to touch anything. It was beyond noisy and a lot of suspicious traffic all around the property. Was there less than an hour and was forced to book a room elsewhere.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 16, 2024
Hi Veronica, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

10/10 Excellent

Adam

Stayed 1 night in Apr 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 18, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Linda

Stayed 3 nights in Mar 2024

8/10 Good

Maryl

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good value for the price.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 8, 2024
Hi Maryl,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!!!!!
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Jessica,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

zan

Bad bath knob, noise fridge but no smoke smell , which is really important to me
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 5, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Annadine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 8, 2024
Hi Annadine,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Facility, easy check in.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi GerardoThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Mark

Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 8, 2024
Hi Mark,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for what you pay for :)
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Luis, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Keith

Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Keith,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Roger,Thank you for the amazing review!Maz K.#Team6

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sand in bed and hair in the shower
There was sand under the sheets of the bed and hair still in the shower. It definitely was not cleaned!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Ivan

Traveled with partner
Very clean
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Ivan,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Nicklas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities
Will come backthanks
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is 1 star at best.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 7, 2023
Hi Mark,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

ROLAND, Troutdale

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Advertised pool; pool was closed. Advertised spa; spa was closed Advertised internet; had to be rebooted by front desk, and then was so slow it was impossible to work. If you’re only going to sleep or watch TV, then ok; for anything more, go next door. Last time I’ll ever use a Motel 6.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 7, 2023
Hi Roland,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 Good

Rutchel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The staff, Darla was very helpful from checking-in to providing some towels and beddings. Place is not that bad altho there are some issues in the toilet, but overall for a Motel 6 this location is good.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Rutchel, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Very nice person at check-in. It was quick and easy. The room is clean and upgraded.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy Room with No Fuss
It’s a great feeling to have a 2 minute check-in and get to your clean and tidy room with no fuss. You walk into a spotless room with no needless clutter. A comfortable bed, clean bathroom TV, microwave, fridge, and a warm shower. Perfect landing pad after a long workday. Definitely recommend this place…especially for the price!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 17, 2023
Hi Christopher,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Maurice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kellie

Stayed 1 night in Jun 2023

8/10 Good

Henry

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Theresa

Traveled with family
Disliked: Staff & service
Someone was sleeping in the room
Got in late with my sister due to family emergency. Upon checking into hotel, by all means we were tired and hungry it was 1:30am. 1. Got questioned as to where we got the discounted rate and that the hotel charges $99 (Well we booked the room thru hotels.com) 2nd! He gave us our room key, to find out someone was sleeping in the room. very scary and dangerous to say the least!
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 19, 2023
Hi Theresa, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Awesome costumer service
Amazing! I accidentally booked a smoking room in error but I called and they changed it with no issues. The place was great.
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jun 13, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. First thing I noticed when I entered the room was how clean it was. And it smelled amazing. The whole property it self was very clean. Plenty of parking. Walking distance to a small truck stop that is open 24/7. It also had a Burger King inside. We will definitely be back.
Stayed 1 night in May 2023
Response from Nancy Y. on Jun 13, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Room was large and very clean. Would return again!
Stayed 1 night in May 2023
Response from Brand Experience Team on Jun 5, 2023
Hi Marie,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy but no shower stuff.
This was a good hotel. My husband and I were surprised at how clean and comfortable the bed was. It was very loud though and no shampoo or conditioner in the room or at the front desk. My husband ran over to the gas station to get some. 😔
Stayed 1 night in May 2023
Response from Brand Experience Team on Jun 5, 2023
Hi Melissa,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Edward

Stayed 1 night in May 2023

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
The property was spacious and private feeling. I would stay here again. It felt safe and was clean.
Stayed 1 night in May 2023
Response from Brand Experience Team on May 30, 2023
Hi Roberta, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

4/10 Poor

Selene, Salinas

Traveled with family
Liked: Staff & service, property conditions & facilities
We were looking forward to using the pool & jacuzzi and come to find out at time of check-in that they were not working
Stayed 1 night in May 2023
Response from Brand Experience Team on May 15, 2023
Hi Selene,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Jorge

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to post signs to where the ice machine was. I couldn't find it. Also instructions for remotes are necessary. There is a Dish remote and TV remote. If wrong button pressed and you don't know how to change the "source" it will be hard to watch tv.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on May 8, 2023
Hi Jorge, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

María c

Stayed 1 night in Apr 2023

6/10 Okay

KEVIN

Typical Motel 6
A typical Motel 6, flat pillows, hard beds, noisy AC, two bars of soap and 2 towels. Convenient and relatively cheap
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 24, 2023
Hi Kevin,We appreciate the positive rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Dog-friendly
Cleaner than the other Motel 6 in Santa Nella (this one is just outside, on 33 & 152 vs. 33 & 5). They allow dogs, just know they have no dog poo bags nor outside trash cans. I gave them this feedback as no one wants to keep dog poo in their room (it took three of their trash bags to containt he smell); it explained why so many there don't clean up after their dogs.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 24, 2023
Hi Jennifer,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Okay

Noah

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Ok meh
One of the better places I hit regularly due to better pillows and beds, but dead lights and other easy maintenance/ check in customer service is lacking
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 24, 2023
Hi Noah,Thanks for the positive rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 Okay

Maribel

Stayed 1 night in Apr 2023