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Hotel De Ville

3.0 star property
Hotel in Gruyeres with a restaurant

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Photo gallery for Hotel De Ville

Exterior
Deluxe Apartment | Living area | Flat-screen TV
Deluxe Apartment | Private kitchen
Deluxe Apartment | Private kitchen
Land view from property

Popular amenities

  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed | 1 bedroom, individually furnished, cribs/infant beds, free WiFi

Classic Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Mobile key entry
Wardrobe or closet
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, individually furnished, cribs/infant beds, free WiFi

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Mobile key entry
Wardrobe or closet
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

View from room

Superior Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Heating
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Private bathroom
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, individually furnished, cribs/infant beds, free WiFi

Deluxe Double Room

Highlights

Individually furnished
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Mobile key entry
Wardrobe or closet
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, individually furnished, cribs/infant beds, free WiFi

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Mobile key entry
Wardrobe or closet
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Private kitchen

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
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About the neighborhood

Map
1663, Gruyeres, RUE DU BOURG 29

What's nearby

  • Tourist Office in Gruyeres - 2 min walk - 0.2 km
  • HR Giger Museum - 3 min walk - 0.3 km
  • Castle of Gruyeres - 3 min walk - 0.3 km
  • Château de Gruyères - 19 min walk - 1.6 km
  • Maison Cailler Swiss Chocolate Factory - 9 min drive - 5.9 km

Getting around

  • Gruyeres Station - 9 min walk
  • Sion (SIR) - 69 min drive

Restaurants

  • ‪Nestlé - ‬10 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Auberge de la Halle - ‬1 min walk
  • ‪les Remparts - ‬1 min walk
  • ‪Le Chalet de Gruyères - ‬1 min walk

About this property

Hotel De Ville

Hotel in the city center
Take advantage of a terrace, an art gallery on site, and a playground at Hotel De Ville. Adventurous travelers may like the cycling at this hotel. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and express check-in
  • ATM/banking services, an elevator, and helicopter/airplane tours
  • Smoke-free premises, a banquet hall, and 1 meeting room
Room features
All guestrooms are individually furnished, and offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, cribs/infant beds, and heating

Languages

English, French, German, Italian, Portuguese, Spanish

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Meeting facility

Hôtel de Gruyères

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 6:00 PM (CHF 10 per day)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 15 per person
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Helicopter/airplane tours
  • Playground

Family friendly

  • Crib (surcharge)
  • Playground

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 30.0 per day
Cribs (infant beds) are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 per person
  • Nearby parking fee: CHF 10 per day (492 ft away; open 8:00 AM to 6:00 PM)
  • Pet fee: CHF 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Ville GRUYERES
Hotel Ville GRUYERES
Hotel Hotel de Ville GRUYERES
GRUYERES Hotel de Ville Hotel
Hotel de Ville GRUYERES
Ville GRUYERES
Hotel Ville
Ville
Hotel Hotel de Ville
Hotel De Ville Hotel
Hotel De Ville GRUYERES
Hotel De Ville Hotel GRUYERES

Frequently asked questions

Is Hotel De Ville pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at Hotel De Ville?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel De Ville?

Check-out is at 11:00 AM.

Where is Hotel De Ville located?

Located in the heart of Gruyeres, this hotel is steps from Gruyères Town Walls, Tourist Office in Gruyeres, and HR Giger Museum. Tibet Museum and Saint-Théodule Church of Gruyères are just steps away. Gruyeres Station is 9 minutes by foot.

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Hotel De Ville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 83 reviews
Rating 8 - Good. 31 out of 83 reviews
Rating 6 - Okay. 7 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 2 out of 83 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marysabel

Liked: Cleanliness, amenities, property conditions & facilities
Bonito hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in the medieval old city. Would recommend. Breakfast could be a bit better, but that wouldn't stop me from coming back.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the amazing visit. We enjoyed our time here.
Stayed 1 night in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with beautiful view!
Stayed 1 night in May 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, helpful friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in a picture perfect old village. Located within the castle walls. Simply beautiful and a must visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely, every one of them! The hotel is central, quaint and clean. I would stay again for sure.
Stayed 1 night in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and view from the room was amazing! The food in the restaurant was outstanding. The location couldn't be better. The staff was very friendly and helpful.
Stayed 3 nights in Aug 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you Need in the Heart of the Old City.

The hotel is clean, comfortable and quiet. Their restaurant is also exceptional. Go ahead and spring the 15 CHF for breakfast. There is no place open earlier than 8:00 am and the price is actually very reasonable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Seville was a dream hotel in Edelweiss room with a wooden canopy bed and a million dollar view! The food and service were excellent! Parking was scarce and bringing luggage through the cobblestone streets was difficult for us! We love everything about Gruyeres!
Stayed 1 night in Oct 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hôtel de Ville in Gruyères (***) and had a fantastic experience. This charming and quaint establishment perfectly complements the historic and picturesque setting of the village. I stayed in the Edelweiss room, which was spacious, impeccably clean, and extremely comfortable—a great retreat after a day of exploring. The attention to detail in the room’s decor and amenities made for a cozy yet refined stay. The restaurant is also a standout feature of the hotel. The food was excellent, easily one of the best dining options in the village. From traditional Swiss dishes to well-executed regional specialties, every meal was a delight. Given the quality of both the hotel and the restaurant, the pricing is reasonable, especially for Switzerland.
Stayed 1 night in Feb 2025

10/10 Excellent

Sameer Baig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed stay in this hotel. Its location offers great advantage, all tourists attractions are at walkable distance from here ( literally 2-5 mins walk for all important locations). Bust stop is also 10 mins walk, which further connects you with train station, overall connectivity of this hotel is good with rest of the places in Switzerland. Its good for family stay. Restaurant is also good. Breakfast was also good.
Stayed 1 night in Jul 2023

8/10 Good

Rosilyn

Liked: Staff & service, property conditions & facilities
Need to renovate the bathroom room especially the shower.
Stayed 1 night in Jun 2024

6/10 Okay

lina

No air conditioning - made our stay uncomfortable at night. Very expensive for what it was.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles prima - angenehmer Aufenthalt

Für uns hat alles gepasst. Personal sehr freundlich, Zimmer geräumig, Betten bequem, Frühstücksbuffett klein aber lecker
Stayed 2 nights in Apr 2025

8/10 Good

anouck

Liked: Cleanliness, staff & service
Pas de savon pour se laver les mains. (Seulement une pompe dans la douche) Manque de lumière, pas de lampe de chevet sur les 4 tables. Les restaurants de la cité offre sensiblement le même menu.
Stayed 1 night in Mar 2025

10/10 Excellent

Liv

Liked: Cleanliness, staff & service

Belle escapade

Équipe très agréable, disponible et arrangeante ! hôtel idéalement situé dans la rue principale. Literie correcte, chambre quadruple spacieuse et propre. Fondue délicieuse!
Stayed 2 nights in Oct 2024

6/10 Okay

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
I paid CHF 30.- for two little kids for breakfast and the owner made me pay twice for the stay and didn't refund me the right amount of money :( other than that, it was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Comfy beds. Great breakfast. Friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Héctor Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente, muchas gracias! Todo estuvo muy bien!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Zimmer Top - Empfang ausbaufähig

Zimmer top. Leider war der Empfang etwas verhalten - fehlende Reseption - „Herzlich Willkommen Kultur“ ist ausbaufähig
Schlafzimmer im 2. Stock des Zimmers
Badezimmer
Hotel von aussen
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Zimmer Top - Empfang ausbaufähig

Zimmer top. Leider war der Empfang etwas verhalten - fehlende Reseption - „Herzlich Willkommen Kultur“ ist ausbaufähig
Schlafzimmer im 2. Stock des Zimmers
Badezimmer
Hotel von aussen
Stayed 1 night in Jul 2024

10/10 Excellent

Thawat

Stayed 1 night in Jul 2024