Dear Peter,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay and found our location convenient for exploring Chania. It's great to know that you appreciated the private area in front of your room and our no-towels policy around the pool. We're glad it contributed to a more enjoyable and fair experience for all our guests.We look forward to welcoming you back soon!Best regards,Sophia DamavolitiGuest Services Manager

Dear Janet,Thank you so much for your wonderful review! We are delighted to hear that you had such an enjoyable stay at Domes Zeen Chania, a Luxury Collection Resort.We are especially pleased that our team was able to assist with your rental car issue promptly and efficiently. Providing exceptional service is our top priority, and it's heartening to know our efforts made a positive impact on your stay.We’re thrilled you enjoyed the food, including the variety and quality of our buffet, as well as the complimentary snacks and drinks in the lobby. It’s great to hear that you appreciated the little touches like the complimentary bottle of wine, cookies, and our daily turn-down service.It's fantastic that you found the grounds well-maintained and the room stunning. We strive to create a beautiful and comfortable environment for our guests. We're also glad you found the location convenient for exploring old town Chania and enjoyed the local dining and shopping options.Thank you for your high recommendation. We look forward to welcoming you back to our beautiful property in the future!Warm regards,Sophia DamavolitiGuest Services Manager

Dear Rebecca,Thank you for your fantastic review! We are thrilled to hear that you loved everything about your stay, from the amazing rooms and amenities to our excellent staff. Your kind words mean a lot to us.We apologize for the difficulty you experienced in finding the resort. We understand that the road leading to our property can be a bit misleading. Please rest assured, we are actively looking into ways to improve signage and directions to make the arrival experience smoother for our guests.We appreciate your feedback and hope to welcome you back for another phenomenal stay soon.Warm regards,Sophia DamavolitiGuest Services Manager

Dear Rozie,Thank you so much for sharing your wonderful experience! We're thrilled to hear that you enjoyed the convenience of our location and the nearby running path. It's great to know that these features helped make your stay even more enjoyable.We look forward to welcoming you back soon for another thrilling visit!Warm regards,Sophia DamavolitiGuest Services Manager

Dear Peter,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us, especially the upgrade to a sea view room and our extensive breakfast offerings. Our staff will be delighted to know that their efforts to make your stay pleasant were appreciated. We’re also glad that you enjoyed the botanical garden ambiance and our pool facilities. Thank you for choosing to stay with us and we hope to welcome you back for another beautiful holiday soon.Best Regards,Sophia DamavolitiGuest Services Manager

Dear Cornelia,Thank you for leaving a review! We’re glad you took the time to give us feedback, and we hope you had a pleasant experience with us. Looking forward to welcoming you back soon!Best Regards,Sophia DamavolitiGuest Services Manager

Dear Nora,Thank you for staying with us this summer and for taking time to excellent review us. We all hope to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Eveline,Thank you for choosing the Domes Zeen Chania, a Luxury Collection for your stay and for sharing your excellent feedback. We are thrilled to receive such a positive feedback. Our team works diligently to provide exceptional service, so we are delighted to see that you enjoyed your time here. It was our pleasure having you as our guest, and we look forward to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Andrew,Thank you for choosing the Domes Zeen Chania, a Luxury Collection for your stay and for sharing your excellent feedback. It was our pleasure having you as our guest, and we look forward to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Nicolle,Thank you for staying with us this summer and for taking the time to excellent review the Domes Zeen Chania, a Luxury Collection. We are all looking forward to welcoming you back soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Russell,We would like to thank you for taking your time to excellent rate our property. Scores like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

Dear Luc,Thank you for choosing the Domes Zeen Chania, a Luxury Collection for your stay and for sharing your excellent score. Thank you for being with us and we look forward to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Revi,On behalf of the entire hotel team, I would like to thank you for taking the time to excellent review your recent experience with us at Domes Zeen Chania, a Luxury Collection.It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – you! Your fantastic feedback has been shared with the whole Team, as a way of celebrating the great guest experiences we delivered.Once again, thank you for staying with us and we hope to welcome you again soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear atsu,On behalf of the entire hotel team, I would like to thank you for taking the time to excellent review your recent experience with us at Domes Zeen Chania, a Luxury Collection.It is always encouraging to receive positive feedback! All your kind words have been shared with the whole Team, as a way of celebrating the great guest experiences we delivered.Once again, thank you for staying with us and we hope to welcome you again soon.Kind regards,Sophia DamavolitiGuest Relations Manager

Dear Racha,Thank you very much for staying with us and taking the time to excellent review us.We will be more than glad having you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Hana,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

Dear Victoria,Thank you for taking time to excellent review your recent stay at the Domes Zeen Chania, a Luxury Collection.It was a pleasure having you and hope to welcome you back soon for another great experience.Kind regards,Sophia DamavolitiGuest Relations Manager

Dear Marcus,Thank you for taking time to excellent review the Domes Zeen Chania, a Luxury Collection.It was a great pleasure having you with us this summer and hope to welcome you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Maria,On behalf of the entire hotel team, I would like to thank you for taking the time to excellent rate your recent experience with us at Domes Zeen Chania, a Luxury Collection.It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – you! Your fantastic score has been shared with the whole Team, as a way of celebrating the great guest experiences we delivered.Once again, thank you for staying with us and we hope to welcome you again soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear estimated guest,Thank you very much for your excellent review online regarding your recent stay with us at the Domes Zeen Chania, a Luxury Collection.Was a great pleasure having you and wish to welcoming you back soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Dalia,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

Dear Keith,On behalf of the entire hotel team, I would like to thank you for taking time to generous review your recent experience with us at Domes Zeen Chania, a Luxury Collection.It is always encouraging to receive a positive feedback, particularly when it comes from those who matter the most – you! Your kind feedback has been shared with the whole Team, as a way of celebrating the great guest experiences we delivered.We apologize for any inconvenience with the bottle opener. The comment has been shared with the Food & Beverage Manager for future improvement.Once again, I appreciate you stayed with us and we hope to welcome you again soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Branden,Thank you for taking time to review your recent stay with us at the Domes Zeen Chania, a Luxury Collection.Thank you for staying with us and we hope to have another chance to welcome you here.Best regards,Sophia Damavoliti Guests Relations Manager

Dear Michael,Thank you for taking time to review your recent stay with us at the Domes Zeen Chania, a Luxury Collection.Thank you for staying with us and we hope to have another chance to welcome you here.Best regards,Sophia DamavolitiGuests Relations Manager

Dear Markus,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

Dear Bjorn,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

Dear Melysa,We would like to thank you for taking your time to excellent rate our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We all hope to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, for another great experience.Best Regards,Sophia DamavolitiGuest Relations Manager

Dear Madhu,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

Dear Drew,We would like to thank you for taking your time to excellent rate our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

Dear Danette,We would like to thank you for taking your time to excellent rate our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

Dear Oliver,We would like to thank you for taking your time to excellent rate our property. Scores like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours.We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

Dear Carol,Thank you very much for taking your time to excellent rate your recent stay at Domes Zeen Chania, a Luxury Collection.We are delighted to see how you enjoyed the efforts of our associates.It was a great pleasure having you with us and are looking forward to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear James,Thank you very much for taking time to excellent review your recent stay at Domes Zeen Chania, a Luxury Collection.It was a pleasure having you here and we hope to welcome you back soon and offer you another nice experience.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Alex,Thank you very much for taking time to excellent review your recent stay at Domes Zeen Chania, a Luxury Collection.Thank you also for all your kind comments on Staff and Rooms. We are happy indeed to read that overall you find us very nice.It was a pleasure having you here and we hope to welcome you back soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Andy,Thank you very much for taking time to excellent review your recent stay at Domes Zeen Chania, a Luxury Collection.It was a pleasure having you here and we hope to welcome you back soon and offer you another nice experience.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Hanna,On behalf of the entire hotel team, I would like to thank you for taking time to excellent review your recent stay at Domes Zeen Chania, a Luxury Collection.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your excellent score has been shared with the whole Team as a way of celebrating the great guest experiences we delivered.Once again, thank you for staying with us and we hope to welcome you again soon.Sincerely.Sofia DamavolitiGuest Relations Manager

Dear Rachel,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the experience we provide to our guests.Your shared review has brought to my attention that during your stay, we fell short of meeting your expectations. Your comments have been shared with our teams who join me in offering not only our sincere apologies for the shortcomings of your experience, but our commitment to resolving these issues in order to improve our attentiveness.First and foremost, our Front Office Manager, Restaurant Manager and Housekeeping Manager have been informed about all your comments individually and shall all commit to resolving these issues with their Teams in order to improve our hospitality and attentiveness for the future.Although we fell short of meeting your expectations during your stay, if your travels bring you back to Crete we truly hope to have the opportunity to welcome you, so we can deliver the guest experience you deserve.Once again, thank you for your constructive feedback.Kind regards,Sophia DamavolitiGuest Relations Manager

Dear Ilmi,Thank you very much for taking time to excellent review your recent stay at Domes Zeen Chania, a Luxury Collection.Thank you also for the nice comments on the service, quality and overall experience.It was a pleasure having you and we hope to welcome you back soon.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Damon,Thank you for taking the time to excellent review your recent stay at the Domes Zeen Chania, a Luxury Collection.It is always encouraging to receive such a positive score, particularly when it comes from those who matter the most – you! Thank you for staying with us and we hope to welcome you again soon.Kind regards,Sofia Damavoliti Guest Relations Manager

Dear Anat,On behalf of the entire hotel Team, we would like to thank you for taking the time to excellent review your recent stay at the Domes Zeen Chania a Luxury Collection.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your wonderful score has been shared with the whole Team as a way of celebrating the great guest experiences we delivered.Thank you for staying with us and we hope to welcome you again soon.Kind regards,Sofia DamavolitiGuest Relations Manager

Dear Jamil,Thank you very much for staying with us and for your wonderful score.We are delighted to see how you enjoyed the efforts of our associates and you really felt the great level of service that we thrive to provide.Rest assured that your excellent review has already been shared and are gratefully received by all the team.Really hope to have the opportunity to welcome you back.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Christina,We would like to thank you for choosing Domes Zeen Chania, a Luxury Collection for your recent stay in Crete and for taking time to excellent review us.Providing you exquisite hospitality experiences and tailor made services is a primary concern to our team and we are very glad that you enjoyed your stayWe thank you again for your review and we are looking forward to welcome you back.Kind Regards,Sophia DamavolitiGuest Relations Manager

Dear Heidi,We would first of all like to thank you for taking the time to excellent review the Domes Zeen Chania, a Luxury Collection. We are delighted to know that everything went very well for you and that you have enjoyed your stay. Be assured that we have shared your kind words and recommendations with all our Team. Comments like yours is what motivate us to give our guests the best service and we are truly appreciative.It will be our pleasure to welcome you back soon.Kind regards,Sophia DamavolitiGuest Relations Manager

Dear guest,Thank you very much for staying with us and for your excellent rating.We are delighted to see how you enjoyed the efforts of our associates and you really felt the great level of service that we thrive to provide.Really hope to have the opportunity to welcome you back.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Alexander,Thank you very much for staying with us and for your wonderful feedback.We are delighted to see how you enjoyed the efforts of our associates and you really felt the great level of service that we thrive to provide.Rest assured that your lovely comments have already been shared and are gratefully received by all the team.Really hope to have the opportunity to welcome you back.Best regards,Sophia DamavolitiGuest Relations Manager

Dear Michael, Thank you for your recent stay at Domes Zeen Chania, a Luxury Collection and taking your time for your review on Expedia. We are glad to read that you found the Staff fantastic and the hotel amazing. Positive comments are definitely a motivation for us. We are grateful for your comments and do hope to have the pleasure of welcoming you back soon. The Management Team

Dear Adam, Thank you very much for your generous review. The Staff and Management give a great deal of thought to fulfil the needs and wishes of our guests. Your compliments have been shared with Dimitris and much appreciated. We hope to welcome you back again soon. The Management Team