スタンダード ルーム クイーンベッド 2 台 禁煙 | デスク、アイロン / アイロン台、ベビーベッド (無料)、可動式ベッド
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アメリカズ ベスト バリュー イン グレイソンの口コミ

3 out of 5
アメリカズ ベスト バリュー イン グレイソン
205 State Highway 1947, Grayson, KY

口コミ

7.6

良い

評価 10 - 262 件の口コミ中 83 件が非常に良い" "
評価 8 - 262 件の口コミ中 81 件が良い" "
評価 6 - 262 件の口コミ中 55 件が普通" "
評価 4 - 262 件の口コミ中 24 件が不満" "
評価 2 - 262 件の口コミ中 19 件が非常に不満" "

7.4/10

清潔度

8.4/10

スタッフとサービス

7.6/10

設備とサービス

7.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

adianez

2024 年 5 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us & feed back . Hoping to see you again in future!

10/10 (非常に良い)

Willie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was really nice.
2024 年 5 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for staying with us &feed back.

6/10 (普通)

richard sr

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Mold in shower and mattresses have permanent indentations from prior visits. Very uncomfortable
2024 年 5 月に 3 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for telling us your concern & we will address with our staff. Thank you for staying with us .

8/10 (良い)

Linda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very friendly. Rooms clean and everything worked good. The hotel is in the middle of renovations so there are rooms being worked on. I would advise to try and get a room that has completed renovation...mattresses are more comfortable. I've stayed here 2 times now. Staff is really sweet. Huddle House across the road, nice folks there as well. Good budget choice!
2024 年 5 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your great review &staying with us.

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Owners were very ice. Room.was very clean and comfortable! I was very surprised at how nice the beds were made up with pretty comforters and the sheets were incredibly soft and pillows were soft...not like the stiff hard ones. The tv was a nice size, bathroom clean and love made up wash cloths. Im afraid to brag about the place because then they may raise prices. But, for a chain hotel with cheaper prices i was VERY impressed with my room.
2024 年 5 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for staying with us & great review. Hoping to see you again in future!

10/10 (非常に良い)

Vaughn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was clean, and the staff was friendly and helpful. The only complaint I had was the bed. Not comfortable. Otherwise, I’d rate it at five stars especially for a budget motel
2024 年 5 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for staying with us & 5 out of 5 .Hoping to see you in future.

10/10 (非常に良い)

Nancy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet, woman working the desk was very polite and helpful.
2024 年 5 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for staying with us & feed back. Hoping to see you again in future

4/10 (不満)

Rebekah

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you .

8/10 (良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
staff Friendly and nice, Very Helpful. Nice Complementary Breakfast. Room was clean.
2024 年 4 月に 2 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for staying with us. Hoping to see you again in future!

10/10 (非常に良い)

Melanie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My best friend and myself picked this hotel to stay out for the Rock the Country concert!! Everyone of the staff members were wonderful and we enjoyed our stay completely. Room was very clean and quite! Found a Great little restaurant around the corner! And enough fast food places to keep you fed! I was very happy with till Inn! I would love to come back!!
2024 年 4 月に 2 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for staying with us & great feed back .

6/10 (普通)

Kiersten

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Had weekend stay while traveling, booked a double queen bed room. When first arriving at the room, the toilet would not stop running. Then proceeded to find a bedbug under the pillow. Went to the front desk to inform them and they provided us a new room, which was a single king bed but they had no other rooms available. They offered no discount for the issues, or gave us back the money we paid for the early check-in for our troubles. The second room key wouldn’t work and maintenance had to fix it. The second room’s toilet wouldn’t stop running either, and the bathroom fan sounded like a chopper…it was so loud. Overall the staff was kind and the second room was much cleaner. Not a 10/10 stay, won’t be staying here again, but it was a good enough stay for what we needed it to be for this weekend.
2024 年 4 月に 2 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Sorry for inconvenience .Our management team working on your concerns. We had been sold out all property on that weekend otherwise front desk would change room for you . Thank you for staying with us.

2/10 (非常に不満)

Mark

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel staff was very nice but the hotel is in rough shape. They did not clean our room after our first night.
Guest Relationsからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Mark,While we're happy to know that our friendly team members impressed you, we're sorry to hear about any cleanliness or upkeep concerns, as these matters are very important to us. All of your feedback will be discussed internally and we'll make improvements where necessary. Thank you, and we hope you will give us another chance in the future.

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was extremely pleasant
2024 年 3 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for staying with us &feed back.

4/10 (不満)

Lena

気になった点 : 清潔度、施設のコンディションと設備
nothing
2024 年 3 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 3 月 17 日)
Sorry for inconvenience .Thank you for staying with us .

8/10 (良い)

john paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Due to the cold weather you have to pull tge door handle toward you and then push the handle down to open. Everything else was fine
2024 年 2 月に 3 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for staying with us !

10/10 (非常に良い)

Richard

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean
2024 年 2 月に 2 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 2 月 6 日)
Thank you for staying with us & your feed back . Hopping to see you again future !

6/10 (普通)

Crystal

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Typically when visiting home we stay in a local motel because it is better for our situation, but I am becoming very hesitant of staying in these motels. The rooms are large and beds comfortable as well as the water pressure in shower is awesome, but the cleanliness of the rooms could be so much better. The floors look as if they havent been vacuumed in a while, the drawers, microwave and refrigerator were not cleaned properly, there were toenails in the drawers for Christ sakes. Then there were the roaches that come out at night. 3 surrounding the microwave and crawling in the floor on the dirty carpet! If I were to own a business like this I would be sure to keep an exterminator on my payroll!! I just want to be able to go home, whether it be for a funeral or just a visit, and stay somewhere CLEAN, to rest, shower, and have a place of our own to stay! I did not get much rest at all because, well, roaches! Pkease do better for your guests, if you cannot keep an exterminator to get rid of this problem maybe you should close the doors and move on. I will not stay here again, nor willnI recommend anyone else to stay as well.
2024 年 1 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 2 月 6 日)
Sorry for inconvenience .we will let housekeeper know about this issue so in future no issue for our guest.We already resolve this problem.Thank you!

8/10 (良い)

Scott

2024 年 1 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you!

10/10 (非常に良い)

Brent

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Staff was very friendly. Very quiet place. Everything was clean. Beds not so comfortable, that was the only downside
2023 年 12 月に 3 泊滞在
Abvi managementからの返信 (投稿日 : 2024 年 1 月 1 日)
Thank you for staying with us & feed back .Hopping to see you again !

6/10 (普通)

Eileen

良かった点 : スタッフとサービス
The GM that checked me in was very nice but the heater in my room didn’t work and I had to switch rooms. Both were non- smoking but had a faint odor. Linens/bathroom was clean, but they could have paid more attention to the vacuuming.
2023 年 12 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2023 年 12 月 30 日)
We appreciate you letting us know about your concern. We are sorry for any inconvenience this may have caused. We have reviewed your concern with our staff and under new management. Any questions please and ask for our manager. Thank you.

8/10 (良い)

Carl

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The overall condition of the property wasn't bad. The staff was really kind, friendly, and professional. As I arrived at 2:30 am, the staff was amazing and deserve a 7 out of 5 star rating. The only complaint I can think of is that the room, which converted to non-smoking years ago, still had the lingering scent of cigarette smoke.
2023 年 12 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2023 年 12 月 23 日)
Thank you for staying with us, hopefully you stop back in and see us when you are in the area.

10/10 (非常に良い)

Arael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good service
2023 年 12 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2023 年 12 月 22 日)
Thank you!

10/10 (非常に良い)

Christine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is very old but clean and comfortable and very inexpensive. They had a cute little complimentary breakfast. We chose this location in order to visit Carter Caves State Resort Park and then continue on to a wedding in Lexington.
2023 年 11 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you!

10/10 (非常に良い)

Nancy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean
Surprisingly clean. Cleaner than some rooms in upper scale places I stay at. Plenty of towels. Shampoo etc. Good housekeeper. Friendly staff. Good breakfast. I'd stay again.
2023 年 11 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for staying with us!

10/10 (非常に良い)

Daniel

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This was well renovated. Room was as good as much higher priced hotels. Breakfast was not as stocked as some but just having it was appreciated. Bed and furniture were comfortable. The mattress base had some uneven spot that made a noise when shifting but wasnt a huge deal. The bathroom was great flush of toilet was powerful. Shower pressure was strong water was hot quickly. Cable tv had good selection although signal on some channels was weak. Wifi didnt have any issues. Was able to have zom meeting and stream stuff with good results. Staff was friendly and helpful give them a raise!!!
2023 年 11 月に 1 泊滞在
Abvi managementからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for staying with us & feed back.

8/10 (良い)

Roberta

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Angelo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Value Stay!
Front desk staff very friendly. Room was clean, quiet and comfortable. Location super convenient, close to interstate. I will be back. General Manager, Angie, doing a great job with this property.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Barbara

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Ed

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
It was easy to access, clean, people were friendly and helpful
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Nancy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
They were great about getting us in early. We cut our visit short, so I hope we will be refunded for the two days we did not stay.
2023 年 9 月に 6 泊滞在

10/10 (非常に良い)

JERALD、Dresden

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room smelled a little musty. I counted it off because it looked like the carpet in the entire room may have just been cleaned and the carpet was still slightly wet to the touch.
2023 年 9 月に 1 泊滞在

8/10 (良い)

dexter

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place right off hwy
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Krystal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在

4/10 (不満)

CHUCK

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
smoke alarm battery issue, missing refrigerator, commodes kept running or was backed up
2023 年 9 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2023 年 9 月 8 日)
Please accept our apologies for any disappointment regarding our amenities during your visit. This isn't the experience we want our guests to have, and we will be sure to look into your feedback further. We hope you'll come back and give us another chance soon.

8/10 (良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean and had all the amenities ie, microwave, fridge, coffee maker etc. you would want for an overnight stay. Being taller in stature, the one thing that gripes me about hotel showers is I almost always have to stoop to get wet, but not here! The shower had plenty of pressure and hot water for a very refreshing morning wake up and they also had a hair dryer and iron in the vanity area. The only gripe I have was the mattress itself was definately due for a replacement. In summation, if I ever need to stay in the Grayson area again, I would definately consider looking for a room here.
2023 年 8 月に 1 泊滞在

6/10 (普通)

Jonathan

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
My wife found what she said was a toenail on the floor. the shower curtain didn't reach the bottom very well and there was obvious signs of water damage on the wall outside the shower, the shower itself was a very small standup stall. the bed was not particularly comfortable. the door was hard to open and close and looked like it had been damaged in a break in or something. the floor was dirty enough that the bottom of my socks turned black just from walking on the floor a little bit. the room had a funny smell when we first walked in.
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Joshua

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 7 泊滞在

2/10 (非常に不満)

Jamie

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 1 泊滞在

6/10 (普通)

Peter、New Bern

気になった点 : スタッフとサービス
2023 年 8 月に 1 泊滞在

4/10 (不満)

Kyon

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Jinelynet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 3 泊滞在

4/10 (不満)

James

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Staff was Outstanding. Pool was advertised but had a crack in it and was unavailable. Card reader broken. Major holes in parking lot. Again, Staff was Outstanding
2023 年 7 月に 3 泊滞在
Guest Relationsからの返信 (投稿日 : 2023 年 7 月 22 日)
Dear James,We're so happy to know that our amazing staff impressed you. We will keep your comments in mind regarding the upkeep of our accommodations and we hope you will join us again soon.

10/10 (非常に良い)

Robert、Cary

良かった点 : 施設のコンディションと設備
Industrialized
2023 年 6 月に 1 泊滞在

6/10 (普通)

Linda

気になった点 : 清潔度
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

larry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在

8/10 (良い)

Bernard

2023 年 6 月に 1 泊滞在

2/10 (非常に不満)

Norbert

グループ旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
Will never go back there
They have a I don’t care attitude Every 2 days cleaning only ! Really Had to use coffee napkins because we ran out of toilet paper didn’t refill Kleenex. Will never stay at this or any other ovv GC the chain.
2023 年 6 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 6 月 15 日)
Dear Norbert,It's unfortunate to hear about any subpar service, as this is never our intention. We'll keep your comments in mind as we continue to make changes, and we hope to see you again soon.

2/10 (非常に不満)

Mike

2023 年 5 月に 3 泊滞在

2/10 (非常に不満)

Butch

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
they wouldnt let me check in till 630 i was told 3 when i got in the room it was dirty peanuts on the floor door lock was falling off no light in the bathroom toiletpaper holder fell out of the wall smelled like smoke door latch in bathroom kept locking me in coffee pot didnt work blood on the lamp shade it was the worst room i ever had i left a day early i was going to ask for my money back but i couldnt get out fast enough made for a very long ride home 743 miles with no sleep the place shoud be shut down and im being nice
2023 年 5 月に 3 泊滞在
Guest Relations からの返信 (投稿日 : 2023 年 6 月 4 日)
We know that your time is valuable, so thank you for taking a moment to share your remarks. Guest satisfaction means everything to our team, so we were very disappointed you decided to cut your visit short. Thank you for bringing these concerns to our attention so we can look into them and make changes. This is not the lasting impression we want to leave, and we hope to have the opportunity to change your perceptions in the future.