Front of property

Reviews of Cedar Lodge Motel

2 out of 5
Cedar Lodge Motel
157 Huron Road, Goderich, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 286 out of 671 reviews" "
Rating 8 - Good. 292 out of 671 reviews" "
Rating 6 - Okay. 64 out of 671 reviews" "
Rating 4 - Poor. 19 out of 671 reviews" "
Rating 2 - Terrible. 10 out of 671 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and very clean. The team at the front desk were excellent! .. loved the pool, gym, sauna and hot tub. I highly recommend. 💗
Stayed 1 night in May 2024

10/10 Excellent

Filomena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting Goderich
Stayed 1 night in May 2024
Response from CLM on May 27, 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit .

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people at registration both times. We were lucky to have a room on the second floor that was more spacious than other guests had. Our room was perfect. We didn’t get to check out the pool but we seen it being used throughout the day.
Stayed 1 night in May 2024
Response from CLM on May 24, 2024
Thanks so much for your review, We are glad you enjoyed your stay & hope to see you again.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from CLM on May 8, 2024
Thank you for choosing to stay with us, and for providing such a positive review. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Joe

Business traveler
Friendly staff and very easy and quick to check in. The room was great, clean and has been updated.
Stayed 2 nights in Apr 2024
Response from CLM on Apr 18, 2024
Thank you for taking the time to share your experience with us!. Our team takes great pride in ensuring that our guests have a comfortable and enjoyable stay, and we are delighted to hear that our efforts are noticed. We appreciate your wonderful review and hope to have the opportunity to welcome you back again soon!

2/10 Terrible

Realm of

Stayed 2 nights in Mar 2024
Response from CLM on May 1, 2024
We would like to know more about your experience.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CLM on Mar 24, 2024
Thanks for sharing!Our team works hard every day to ensure that our guests have a wonderful stay, and we are happy to hear that our efforts have paid off. We hope to have the pleasure of welcoming you back to our property in the future and providing you with the same positive experience. Thank you again for choosing to stay with us!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was amazing, so helpful and personable. The room was so clean and comfortable. I had a great sleep, would definitely come here again.
Stayed 1 night in Feb 2024
Response from Fawn on Mar 13, 2024
So Glad you Enjoyed your stay, Hope to see you Again

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from CLM on Feb 17, 2024
Thanks for your review, we would appreciate to know more about your experience and how can we improve it next time!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from CLM on Jan 18, 2024
Thank you for taking the time to rate our your stay at our motel. We appreciate your feedback and are glad to hear that you had a positive experience. We strive to provide excellent quality and customer service, and we are thrilled to know that we met your expectations. If you have any further comments or suggestions, please don't hesitate to let us know. Thank you again for your support and we hope to have the opportunity to serve you again in the future!

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 1 night in Jan 2024
Response from CLM on Jan 8, 2024
Thank you for choosing to stay with us, and for providing such a wonderful review. We hope to have the pleasure of hosting you again in the future.

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wished that the pool room was open later.
Stayed 2 nights in Nov 2023
Response from CLM on Dec 14, 2023
Thank you for taking the time to leave feedback about your recent stay with us. We are glad to hear that you enjoyed your time at our hotel. We are sorry to hear that our pool's opening hours did not meet your expectations. We appreciate your feedback, and we will take it into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back soon.

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The indoor pool was freezing and sauna didnt work there was no cleaning of the rooms
Stayed 2 nights in Nov 2023
Response from CLM Team on Nov 12, 2023
We appreciate you taking the time to share your feedback regarding your recent stay with us. Please accept our sincere apologies for any inconveniences you experienced during your visit. We understand how important it is for our guests to have access to these amenities, and we assure you that we are taking steps to ensure that they are functioning properly at all times. After revising your review we took immediate action in checking on the pool facilities and we found that everything is working properly, maybe it was just a matter to guide you through, our front desk staff is ready to assist and ensure the comfort and satisfaction of all our guests, in order to do so, we need to be informed immediately, so we can take the appropriate actions.Thank you again for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back to our hotel in the future and provide you with a truly exceptional experience.

10/10 Excellent

Mattson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here over 6 nights for work in 2 different rooms. Everything felt very clean and looked well maintained. It was a very nice place to stay while away from home.
Stayed 2 nights in Nov 2023
Response from CLM Team on Nov 10, 2023
Thank you for taking the time to share your experience with us!. Our team takes great pride in ensuring that our guests have a comfortable and enjoyable stay, and we are delighted to hear that our efforts are noticed. We hope to have the opportunity to welcome you back again soon!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from CLM Team on Nov 6, 2023
We're happy to see that you had a great experience at our motel. Thanks for sharing.

6/10 Okay

Allen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
the bed was good. booked here for the hot and it was closed. The bathroom was pretty tight to move in. heating worked good.
Stayed 1 night in Oct 2023
Response from CLM Team on Oct 23, 2023
Thank you for letting us know about your experience during your recent stay at our property. We take all feedback very seriously and will take it them us an opportunity to address areas of improvement. We apologize if you did not receive the pool closure message on time, we would like to assure you that we are doing everything we can to give enough notice and make the necessary repairs and get the pool back up and running as soon as possible.

6/10 Okay

Lionel

Liked: Cleanliness, property conditions & facilities
Units could use more soundproofing. Even with the window closed, I could hear other units' TV and muted conversations. Better drapery that completely obscures the window.
Stayed 2 nights in Sep 2023
Response from CLM Team on Oct 17, 2023
We appreciate your feedback regarding our facilities. We're always looking for ways to improve our guests' experience, and your comments will be taken into consideration as we work to make upgrades.

10/10 Excellent

Ulana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice, very clean, convenient, peaceful place to stay and relax. The pool was very nice and warm. The kids loved it. Highly recommend for families.
Stayed 2 nights in Oct 2023
Response from CLM Team on Oct 11, 2023
Thank you so much for taking the time to leave a review of your recent stay at our establishment. We are happy to hear that you found our place very nice, very clean, convenient and peaceful. We take great pride in our property and our staff, and it is always nice to hear when our hard work is appreciated. We are especially pleased that your kids loved the pool. We are grateful for your recommendation and we hope that you will choose to stay with us again in the future.

8/10 Good

K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small but spotless room! Perfect for us!
Stayed 1 night in Oct 2023
Response from CLM Team on Oct 11, 2023
Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay with us and found the room to be clean and comfortable. Our team takes great pride in maintaining a high standard of cleanliness throughout the property, and we are glad that this was reflected in your room. We hope to have the pleasure of welcoming you back on your next trip to the area!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from CLM Team on Oct 17, 2023
Thank you for taking the time to provide such a wonderful score. Our team works hard every day to ensure that our guests have a wonderful stay, and we are happy to hear that our efforts have paid off. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, very nice bathroom with a glass shower, and lots of lighting.
Stayed 2 nights in Sep 2023
Response from CLM Team on Oct 5, 2023
Thank you for taking the time to share your thoughts with us. We're thrilled we were able to make your visit an enjoyable one. Providing a comfortable and welcoming environment is our top priority, so it's always great to receive positive feedback from our guests. Thank you for choosing to stay with us, and for providing such a wonderful review. We hope to have the pleasure of hosting you again in the future.

6/10 Okay

Jeffrey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The mattress was far too soft for my liking The hot tub was out of order but we didn’t get notified until check in then later by Expedia. The hot tub was one of the reasons we booked there. There should be a way to reserve a second floor or first floor room if you have mobility issues. Staff was extremely helpful and friendly Rooms were immaculate.
Stayed 2 nights in Sep 2023
Response from CLM Team on Oct 5, 2023
Thank you for letting us know about your experience during your recent stay at our property. We take all feedback very seriously and will take it them us an opportunity to address areas of improvement. We apologize if you did not receive our message on time would like to assure you that we are doing everything we can to give enough notice and make the necessary repairs and get the pool back up and running as soon as possible. Thank you for choosing to stay with us, and for providing such a wonderful review. We hope to have the pleasure of hosting you again in the future.

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from CLM Team on Oct 5, 2023
Thank you for taking the time to share your thoughts with us. We're thrilled we were able to make your visit an enjoyable one. Providing a comfortable and welcoming environment is our top priority, so it's always great to receive positive feedback from our guests.If there's anything we can do to make your next visit even better, please don't hesitate to let us know

10/10 Excellent

Terry

Traveled with partner
Liked: Amenities
Very clean
Stayed 1 night in Sep 2023
Response from CLM Team on Oct 2, 2023
Thank you for taking the time to provide such a wonderful review. Our team works hard every day to ensure that our guests have a wonderful stay, and we are happy to hear that our efforts have paid off. We hope to have the pleasure of welcoming you back to our property in the future and providing you with the same positive experience. Thank you again for choosing to stay with us!

8/10 Good

brian

Stayed 1 night in Sep 2023
Response from CLM Team on Oct 5, 2023
Thank you for taking the time to share your thoughts with us. We're thrilled we were able to make your visit an enjoyable one. Providing a comfortable and welcoming environment is our top priority, so it's always great to receive positive feedback from our guests.If there's anything we can do to make your next visit even better, please don't hesitate to let us know

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Very clean
Stayed 3 nights in Sep 2023
Response from CLM Team on Sep 30, 2023
Thank you for sharing your feedback about our service. We are delighted to hear that you had a great experience with us .Our team strives to deliver excellent service to each and every customer, and we are thrilled to have met your expectations. It is always rewarding to see our hard work pay off with positive feedback like yours. We hope to have the pleasure of serving you again in the future, and thank you for choosing our business

10/10 Excellent

manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but upgraded , very clean, new. Walking to dowttown, charming small square.
Stayed 1 night in Sep 2023
Response from CLM Team on Sep 30, 2023
Thank you so much for taking the time to share your experience with us! We take great pride in providing a comfortable and relaxing environment for our guests, and it's always wonderful to hear when we've succeeded in doing so. We hope to have the pleasure of welcoming you back to our property in the near future!

8/10 Good

Doug

Stayed 1 night in Sep 2023
Response from CLM Team on Oct 23, 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

4/10 Poor

enrique

Traveled with family and small children
Disliked: Cleanliness
Got insect bites
Stayed 1 night in Sep 2023
Response from CLM Team on Sep 25, 2023
Thanks for taking the time to give us your feedback. However, we want to assure you that our rooms are carefully treated on a regular basis by a reputable company to prevent any such situations from occurring. We take the health and safety of our guests very seriously,Our front desk staff is ready to assist and ensure the comfort and satisfaction of all our guests, in order to do so, we need to be informed immediately, so we can take the appropriate actions.We kindly request that you provide us with more details and contact us directly.

8/10 Good

Janet

Stayed 2 nights in Sep 2023
Response from CLM Team on Oct 17, 2023
Thank you for choosing to stay with us, and for providing such a good rating. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
The room was nicely renovated and the staff were lovely. The room was clean but the pool area needs a major overhaul. Things are falling apart and very dated. Close it or update it.
Stayed 1 night in Jul 2023
Response from CLM Team on Sep 25, 2023
Thank you so much for taking the time to share your experience with us! We take great pride in providing a comfortable and relaxing environment for our guests, and it's always wonderful to hear when we've succeeded in doing so. We hope to have the pleasure of welcoming you back to our property in the near future!

8/10 Good

Tamara

Liked: Cleanliness
Very clean, new bathroom. Quiet and close to everything.
Stayed 1 night in Sep 2023
Response from CLM Team on Sep 25, 2023
Thank you for taking the time to provide such a wonderful review. Our team works hard every day to ensure that our guests have a wonderful stay, and we are happy to hear that our efforts have paid off. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Frieda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay there again anytime I am in Goderich
Really enjoyed being at the Cedar Lodge again, rooms are very comfortable and clean. Staff were super friendly at reception. The pool was nice after the long hikes we did during the day, but the shower was not working well (difficult to adjust temperature), nor the soap dispenser.
Stayed 2 nights in Sep 2023
Response from CLM Team on Sep 22, 2023
Thank you for choosing our hotel for your recent stay and for sharing your feedback with us. We are thrilled to hear that you found the overall experience, we understand how important it is to have these amenities in good condition, and we take feedback seriously and we will work diligently to address the maintenance issues with the pool shower and dispensers. We apologize for any inconvenience.Once again, thank you for choosing our motel as your accommodation choice. We hope to have the opportunity to welcome you back in the near future and provide you with a flawless experience that exceeds your expectations.

6/10 Okay

A

Disliked: Cleanliness, staff & service, property conditions & facilities
Old , bed had to be 20 years old.
Stayed 1 night in Sep 2023
Response from CLM Team on Sep 21, 2023
Thank you for taking the time to share your thoughts with us. We appreciate your feedback, and. However, we can assure you that all of our beds are not old and we would like to clarify that we take great care in ensuring that all of our beds and mattresses are of the highest quality and are regularly maintained and supplied by brand name companies. If there is anything else we can do to improve your experience or address any concerns you may have, please do not hesitate to let us know.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Originally booked for one night but opted to book a second night as I enjoyed the accommodations.
Stayed 1 night in Sep 2023
Response from Fawn on Sep 20, 2023
Thanks So Much For Your Review, Glad You Enjoyed Your Stay...

10/10 Excellent

Harold

Stayed 2 nights in Sep 2023
Response from Fawn on Sep 20, 2023
Thanks So Much For Your Review, Glad You Enjoyed Your Stay.

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023
Response from CLM Team on Oct 8, 2023
Thank you for taking the time to provide such a wonderful review. Our team works hard every day to ensure that our guests have a wonderful stay, and we are happy to hear that our efforts have paid off. We hope to have the pleasure of welcoming you back to our property in the future and providing you with the same positive experience. Thank you again for choosing to stay with us!

10/10 Excellent

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are very accommodating and we’re especially courteous and friendly to our grandchildren. Will definitely be back.
Stayed 1 night in Sep 2023
Response from Fawn on Sep 20, 2023
Thanks So Much For Your Review, Glad You Enjoyed Your Stay.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Fawn on Sep 20, 2023
Thanks So Much For Your Review, Glad You Enjoyed Your Stay.

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2023
Response from Fawn on Sep 16, 2023
Glad You Enjoyed your stay

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Get what you pay for
Rooms were beautiful but owner is very rude. Pool, Hot tub and Sauna are all not clean nor cared for as you can see visual dirt at bottom of pool, hot tub had things floating in it and sauna was so gross we didn't even want to go in.
Stayed 2 nights in Sep 2023
Response from CLM Team on Sep 13, 2023
While it is great to know that you found the rooms beautiful, we are sorry to hear about your disappointment if the condition of the pool, hot tub, and sauna, wasn’t up to your expectations at the moment you intended to use them. It is important for us to ensure that all amenities are well-maintained and clean for our guests, and we apologize for any inconvenience caused. Unfortunately pool and hot tub look dirty after a poor quality painting job was done. We are very disappointed as well, and we are in the process to correct this matter. We appreciate your honest feedback as it helps us improve our services and facilities for future guests. I would like to assure you that we take all feedback seriously and we will be addressing this matter internally.

8/10 Good

Rosanna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice place for an overnighter with family
The Lodge was quite pleasant and we enjoyed the pool. A/C was noisy and was cutting in and out all night. Window screen was broken so we couldn’t have an open window as an alternate. Bathroom was large and modern, quite clean
Stayed 1 night in Sep 2023
Response from CLM Team on Sep 12, 2023
Thank you for choosing our hotel for your recent stay and for sharing your feedback with us. We are thrilled to hear that you found the overall experience We understand how important it is to have these amenities in good condition, and we take feedback seriously and we will work diligently to address the maintenance issues with the window. Regarding the AC might have been set up as save energy mode, it could have been an easy fix. Front Desk is always happy to assist with any issue. We apologize for any inconvenience caused by these AC and window. Once again, thank you for choosing our motel as your accommodation choice. We hope to have the opportunity to welcome you back in the near future and provide you with a flawless experience that exceeds your expectations.

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place for an overnight stay. Very clean and working condition, quite and relaxing
Stayed 1 night in Sep 2023
Response from CLM Team on Sep 12, 2023
Thank you for taking the time to share your experience with us!. Our team takes great pride in ensuring that our guests have a comfortable and enjoyable stay, and we are delighted to hear that our efforts are noticed. We appreciate your recommendation and hope to have the opportunity to welcome you back again soon!

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Updated room
Stayed 1 night in Sep 2023
Response from CLM Team on Sep 12, 2023
Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Danitza

Stayed 1 night in Sep 2023
Response from CLM Team on Sep 30, 2023
Thank you for taking the time to provide such a wonderful review. Our team works hard every day to ensure that our guests have a wonderful stay, and we are happy to hear that our efforts have paid off. We hope to have the pleasure of welcoming you back to our property in the future and providing you with the same positive experience. Thank you again for choosing to stay with us!

10/10 Excellent

Michaelle

Stayed 1 night in Sep 2023
Response from CLM Team on Sep 30, 2023
Thank you for taking the time to provide such a wonderful review. Our team works hard every day to ensure that our guests have a wonderful stay, and we are happy to hear that our efforts have paid off. We hope to have the pleasure of welcoming you back to our property in the future and providing you with the same positive experience. Thank you again for choosing to stay with us!

6/10 Okay

Nancy, Toronto

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from CLM Team on Sep 12, 2023
Once again, thank you for choosing our property as your accommodation choice. We hope to have the opportunity to welcome you back in the near future and provide you with a flawless experience that exceeds your expectations.

10/10 Excellent

Izabela

Liked: Staff & service, amenities
Newly renovated suites. Very clean. Helpful staff. We’ll return again. Highly recommend to visit Cedar Lodge Motel.
Stayed 3 nights in Sep 2023
Response from CLM Team on Sep 12, 2023
Thank you for taking the time to share your positive experience at Cedar Lodge Motel with us! We pride ourselves on providing excellent service to all of our guests, and we're happy to hear that we met your expectations.It's wonderful to hear that you enjoyed your stay , and we appreciate your recommendation to others. We look forward to welcoming you back on your next visit to the area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from CLM Team on Sep 8, 2023
Thank you so much for taking the time to share your experience with us! We take great pride in providing a comfortable and relaxing environment for our guests, and it's always wonderful to hear when we've succeeded in doing so. We hope to have the pleasure of welcoming you back to our property in the near future!

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was all very good
Stayed 2 nights in Sep 2023
Response from CLM Team on Sep 5, 2023
Thank you so much for taking the time to share your experience with us! We take great pride in providing a comfortable and relaxing environment for our guests, and it's always wonderful to hear when we've succeeded in doing so. We hope to have the pleasure of welcoming you back to our property in the near future!