Superior Double Room | Jetted tub
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Reviews of W Jiwoo Resort

3 out of 5
W Jiwoo Resort
970-42, Bukhangangbyeon-ro Gapyeong-eup, Gapyeong, Gyeonggi

Reviews

8.4

Very Good

Rating 10 - Excellent. 118 out of 250 reviews" "
Rating 8 - Good. 80 out of 250 reviews" "
Rating 6 - Okay. 33 out of 250 reviews" "
Rating 4 - Poor. 15 out of 250 reviews" "
Rating 2 - Terrible. 4 out of 250 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short and easy walk from property to Nami ferry wharf. Room was very clean with great view of Nami Island. Staff were very friendly and check-in and check-out was easy despite language barrier as a copy of instructions was provided in english. Would stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

Joon Woo

Stayed 1 night in Nov 2023

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Antra

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the river view from our balcony.
Stayed 1 night in Jun 2023

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Overall we had a good experience. Very close to Nami Island. Not allot of food choices. Easy parking, fairly quiet. Bed was comfortable but not a regulare pillow top like I would be use to. I would go again.

10/10 Excellent

Ting Bong

Traveled with partner
Liked: Staff & service
The property was very spacious and luxurious. The view is incredible beautiful. Very close to Nami island. Only things is leak of maintenance of the room. Some of the floor tiles are loose. Cleaning they can do better the eating tables are sticky.
Stayed 2 nights in Nov 2022

4/10 Poor

Chad

Traveled with family
Disliked: Staff & service, amenities
Poor customer service.
Stayed 2 nights in Oct 2022

6/10 Okay

Seungho

Stayed 1 night in Aug 2022

10/10 Excellent

HEEJUNG, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

EUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Jenney

Stayed 1 night in May 2022

10/10 Excellent

Jenney

Stayed 1 night in May 2022

10/10 Excellent

Dana, Huntsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a solo trip here for my birthday. The entire stay was peaceful and the staff were absolutely friendly and helpful. Plan to come back again with friends and family the next time so they can experience too!
Stayed 2 nights in Apr 2022

6/10 Okay

Michael

Liked: Cleanliness
The receptionist kept speaking Korean to me though I told her multiple times that I couldn't understand her. It would have been great if she had used Google translate. There were no bedside tables or sockets by the bed. I couldn't change the temperature in the shower as it was so stiff. The small couch was broken in the framing underneath but usable. We couldn't change the underfloor heating temperature and so we turned it off completely as it was so hot. The bed was really comfy, the hot tub and the view was great with really good privacy.
Stayed 3 nights in Dec 2021

8/10 Good

Quentin

Liked: Cleanliness, room comfort
Good hotel !
Very good and pleasant stay. Loved the jacuzzi in the room, and river view. This is a very quiet hotel, slightly old, but very convenient for Nami trip
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Isaac

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in design but bad management
The original design of the resort with river views on private balconies, indoor jacuzzi, and movie projector is great, but the property isn't managed at the same level of sophistication. The lobby for check-in is inconveniently located and unhelpful in providing information about area attractions; rooms have no amenities comparable to a resort with kitchen facilities such as bottled water, coffee, tea, sugar, salt, etc. and guests are required to wash their dishes, take out their own trash, and unable to cook foods that "smell" or incur a penalty. Meanwhile, there seems to be no oversight on whether the dishes were actually washed adequately as the spoons in the room still had wet rice on them when we checked in. There was also a thick layer of dust on the kitchen utensils like the rice cooker, microwave, etc. which gave the impression that the place isn't managed well, despite the fancy name, location, and design. If not traveling by car, the location is also somewhat difficult to get to as it is up on a hill, removed from the center of town.
Stayed 2 nights in Apr 2021
Response from W지우리조트 on May 4, 2021
Hello. I will try to improve the operation of the resort. Thank you.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really well located for Nami Island. The staff were super friendly and the room had recently been updated. The restaurant wasn’t open for Covid-19 reasons, but the hotel provided a great takeaway service. Would stay again for sure.
Stayed 1 night in Apr 2021
Response from W지우리조트 on Apr 7, 2021
Thank you for visiting our hotel. Please visit again next time. Have a nice day.

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was just what we needed. Just enough room for the four of us and in a great location. We’d recommend the place to our friends. The only thing that could have been better is a bigger or more comfortable couch. However, it wasn’t really that big of a deal since we spent most of our time watching tv from the beds in the loft.
Stayed 3 nights in Dec 2020
Response from (주)더블유지우리조트 on Jan 11, 2021
안녕하세요. W지우리조트입니다. 저희 리조트를 방문해주시고 이렇게 좋은 리뷰도 남겨주셔서 정말 감사합니다. 항상 최선을 다하는 W지우리조트가 되겠습니다. 건강하시고 새해 복 많이 받으세요^^*

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from W지우리조트 on Jun 17, 2020
저희 리조트를 방문해주셔서 대단히 감사합니다. 언제나 건강하시고 행복하세요^^*

8/10 Good

Byungkug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good to stay and want to stay again.
Stayed 1 night in Jan 2020
Response from W지우리조트 on Feb 8, 2020
고객님! 안녕하세요...W지우리조트입니다. 저희 리조트를 찾아주셔서 대단히 감사합니다. 언제나 건강하시고 행복하시길 바랍니다^^

6/10 Okay

Robert

Disliked: Cleanliness
Not that clean. Location wise its great.
We loved the overall size of the room and jacuzzi was a plus. Our BIGGEST turn off was the cleanliness of the place! Dust, hair and bugs in our room! Considering that we checked in so late they could have had more time to clean the place! Also as a designer, get rid of the wooden divider! Just a place for dust and webs to collect. Probably won’t stay here again.
Stayed 1 night in Dec 2019
Response from W지우리조트 on Jan 30, 2020
고객님! 안녕하세요..W지우리조트입니다. 객실정비에 만족을 드리지 못해서 정말 죄송합니다. 남겨주신 의견은 리조트운영에 적극반영하여 개선해 나가도록 하겠습니다. 감사합니다

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very excellent stay
Stayed 1 night in Nov 2019
Response from W지우리조트 on Nov 21, 2019
고객님! 안녕하세요..W지우리조트입니다. 저희 리조트를 이용해주셔서 감사드리며 다음에도 재방문 부탁드립니다. 언제나 건강하시고 행복하세요!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel i have ever stayed at. Clean, smells great, view is amazing.
Stayed 1 night in Oct 2019
Response from W지우리조트 on Oct 16, 2019
안녕하세요..W지우리조트입니다. 저희 리조트에서 잘지내고 가셔서 정말 감사드립니다. 다음에도 꼭 재방문 부탁드리구요, 항상 건강하고 행복하세요^^

8/10 Good

LP

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The view was gorgeous! The room was clean and comfortable. The cost of breakfast was too expensive for the average quality of the meal choices. Another annoyance was that the staff turned off all of the electricity by 10.30 AM, which was 30 minutes before check out time. Besides those, I was overall satisfied and would definitely consider coming again someday!
Stayed 1 night in Apr 2019
Response from W지우리조트 on May 3, 2019
Hello. We apologize for the inconvenience. We will be a resort that will develop with your words. Thank you :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from W지우리조트 on Apr 30, 2019
고객님! 안녕하세요..W지우리조트입니다. 저희 리조트를 이용해주셔서 정말 감사합니다. 언제나 건강하시고 행복하시길 바랍니다^^

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful places, but unfortunately the place is far from restaurant and mini market. Hard to seeking a food
Stayed 2 nights in Mar 2019
Response from W지우리조트 on May 3, 2019
안녕하세요..W지우리조트입니다.. 저희 리조트를 이용해주셔서 대단히 감사합니다..다음에도 재방문 부탁드립니다^^

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019
Response from W지우리조트 on Apr 29, 2019
고객님! 안녕하세요..W지우리조트입니다..저희 리조트를 이용해 주셔서 대단히 감사합니다.

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice time during our stay in February, it's a clean and quiet place.
Stayed 1 night in Feb 2019
Response from W지우리조트 on Feb 23, 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for Nami island
Very close to Nami island car park - around 3-5 minutes by car. New facilities and fancy stuff like a projector and in room spa. No underground parking. Onsite convenient store product range is limited. Great view of the river and partial views of Nami island depending on the unit that you're staying.
Stayed 1 night in Jan 2019
Response from W지우리조트 on Jan 31, 2019
Hello. Thank you for your valuable feedback. Have a nice day :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from W지우리조트 on Jan 9, 2019
고객님! 안녕하세요..W지우리조트입니다..저희 리조트를 이용해주셔서 정말 감사합니다.. 언제나 건강하시고 행복하세요^^

10/10 Excellent

Jason, Michigan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. Walking distance to Nami area and ferry to island. Beautiful views of river.
Stayed 1 night in Oct 2018
Response from W지우리조트 on Nov 1, 2018
고객님! 안녕하세요..W지우리조트입니다.. 소중한 이용후기 정말 고맙습니다..다음에도 방문부탁드립니다^^

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from W지우리조트 on Aug 2, 2018
고객님! 안녕하세요..W지우리조트입니다.. 이용후기 남겨주셔서 정말 고맙습니다^^ 언제나 건강하시고 행복하시길 바라며 꼭 재방문 부탁드립니다^^

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from W지우리조트 on Jul 24, 2018
고객님! 안녕하세요..W지우리조트입니다. 소중한 의견 대단히 감사합니다

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riverside stay
Lovely place, beautiful views of the river, spacious and pleasant room. Silent at night. Good barbecue and buffet dinner and a nice convenience store built in.
Stayed 1 night in Jun 2018
Response from W지우리조트 on Jul 24, 2018
고객님! 안녕하세요.W지우리조트입니다. 모든 면에서 만족하셨다니 대단히 기쁘며 꼭 재방문 부탁드립니다. 소중한 의견 주셔서 대단히 감사합니다.

10/10 Excellent

Laurena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and good location. I am with family as winter trip. Restaurant is not much reasonable because it's better go out for dinner. However, we will go again when we have chance. It's really nice. In case of pool, I recommend to think only summer though it is pool-villa. Water is so cold though they said it is lukewarm water.
Response from W지우리조트 on Apr 25, 2018
안녕하세요..고객님! 소중한 후기 감사합니다..언제나 행복하세요. 감사합니다 !!

6/10 Okay

Ka Man

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Disappointed service, what a waste of the facility
The hotel facility was nice, the major disappointment comes from the room make-up service, the awareness of hygiene, plus the lack of manpower in the hotel. We booked 2 nights in a row and when we returned to our room on the first night, all trash was not cleaned out and our bed was not made (imagine when we paid in full for both nights, just like 2 individual customers, would they just leave the room uncleaned for the new customers?). The only "room make-up service" we have found was the clean towel replacement put at the uncleaned floor of the doorway
Response from W지우리조트 on Apr 12, 2018
안녕하세요. 고객님 이용에 불편을 드려 대단히 죄송합니다. 앞으로 저희 리조트를 이용하시는데 있어서 불편함이 없도록 더욱더 최선을 다하겠습니다. 소중한 후기글 정말 감사합니다. 좋은 하루 되세요 ^^

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
location good but kind of motel
location and view is good. but room is not hotel. it is kind of motel.
Stayed 1 night in Mar 2018
Response from W지우리조트 on Apr 6, 2018
안녕하세요 고객님 w지우리조트 입니다 좋은 의견 감사합니다 더욱 더 노력하는 지우가 되도록 하겠습니다. 감사합니다.

8/10 Good

Sheung Wai

Liked: Cleanliness, property conditions & facilities, room comfort
Jiwoo Resort
Great location. Close to Nami Island. Comes with jacuzzi and nice projector for movies.
Stayed 1 night in Mar 2018
Response from W지우리조트 on Mar 10, 2018
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at a beautiful hotel.
Stayed 1 night in Jan 2018
Response from wjiwooresort on Feb 2, 2018
Thank you, 음성듣기 번역하기 언어전환 영어 Thank you, Please visit again later.

8/10 Good

JEONGHG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

SANGHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Cherry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wai Hong

Stayed 2 nights in Nov 2023

6/10 Okay

yong eon

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

SASUN

Traveled with family
Disliked: Staff & service
레스토랑 주인 폭력
조식 식당에서 종이 팔찌를 차기 강요하고 그냥 보여주기만 하고 들어가니 큰 소리로 150k 거구가 노인 팔을 비틀며 짓눌러 멍이 들었음. 대단히 폭력적임.
Stayed 1 night in Oct 2023