Exterior

Reviews of Legatio Hakata

3 out of 5
Legatio Hakata
2-21-14 Sumiyoshi Hakata Ward, Fukuoka, Fukuoka

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 72 reviews" "
Rating 8 - Good. 18 out of 72 reviews" "
Rating 6 - Okay. 8 out of 72 reviews" "
Rating 4 - Poor. 1 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

8.8/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Toshimi, Osaka City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Good view of riverside and quite around. Check in time is not so early (5 o’clock evening) is only issue but reception people are friendly and very helpful to all the requests. Walking distance to station and nice restaurants around.
Stayed 4 nights in Mar 2024
Response from Legatio Hakata Hotel Manager on Apr 4, 2024
Thank you for using our service.All the staff are honored to be able to provide our guests with a comfortable stay.We look forward to serving you again.

8/10 Good

arlene

Liked: Cleanliness
The area was quiet, safe and walkable to Canal City. The lady in the reception area was helpful though there was a little struggle in communication, she was exerting an effort to extend help.
Stayed 3 nights in Feb 2024
Response from Legatio Hakata on Feb 23, 2024
Thank you for staying with us.We will make an effort to improve our sevice including the communication.We appreciate your review, and look forward to welcoming you again.

10/10 Excellent

JUNGSEON

Stayed 3 nights in Nov 2023
Response from Hotel Manager on Dec 5, 2023
Thank you for staying with us. We are glad to hear that you had a comfortable stay with us. We look forward to serving you again.

8/10 Good

Jessie Tang Lay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Seems like a new apartment building. Apartment size is excellent for 2 persons, but for more occupants with big luggage bags, space will be tight. Nice canal facing. Disadvantage: only 1 elevator, so if it breaks down or there’s emergency, it’ll be terrible. Thank God, we had a something-going safe stay.
Stayed 5 nights in Oct 2023
Response from ホテルのマネージャー on Oct 31, 2023
Thank you for staying with us. We are glad to hear that you had a pleasant stay with us. We look forward to serving you again!

6/10 Okay

Miki

Traveled with family
Liked: Cleanliness, property conditions & facilities
We wanted to stay close to “Yatai” ( venders on the street and Canal City (one of the famous shopping mall in Fukuoka) and the hotel more like condo was located on the perfect spot with a reasonable price. The front desk was very friendly and the room had very comfortable setting. If I visit Canal City again, I definitely stay at this hotel.
Stayed 1 night in Jun 2023
Response from Legatio Hakata on Jul 15, 2023
Thank you very much for choosing our hotel.We are very pleased to read your feedback.Our hotel strives every day to provide our guests with a pleasant stay.We are especially encouraged to hear that you were satisfied with the cleanliness and location of our hotel and that you would like to stay here again.We will continue to make even greater efforts to satisfy our guests.We sincerely look forward to serving you again.

10/10 Excellent

Wai Ki

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice environment
Stayed 5 nights in Apr 2024
Response from Hotel Manager on Apr 25, 2024
Thank you for staying at our hotel this time. We sincerely hope that this stay has become a good memory for our guests. We look forward to seeing you again.

10/10 Excellent

Yuichi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
申し分ない。
Stayed 4 nights in Apr 2024
Response from ホテルのマネージャー on Apr 25, 2024
ご宿泊いただきありがとうございました。 快適にお過ごしいただけたようで嬉しく思います。 またのご利用を心よりお待ちしております。

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Legatio Hakata 후기
일단 넓어서 좋았어요. 성인 2명 아이 2명이 더블 베드 2개에 편안하게 잘 수 있었습니다. 세탁기가 있어서 빨래를 할 수 있어서 좋았어요. (세제는 개인적으로 챙겨갔음) 테라스가 있고 나카스 강 뷰가 좋았습니다. 욕실은 온수가 잘 나오고 수압이 세서 좋았어요. 티비에는 넷플릭스 나와서 잘 이용했습니다. 아쉬운 점은 소파 앞에 원형 테이블 상판이 고정되지 않고 흔들리는 제품이라 컵을 깨 버렸네요. 하카타 역지 걸어서 15분 정도이고 위치가 약간 애매한 점은 있습니다. 캐널시티는 아주 가까워요. 다만 후쿠오카 숙박비가 많이 올라서 아쉽네요. 4박 5일에 세금포함 86만원 정도 했습니다. 전반적으로 만족하고 가족 여행에 좋은 곳이라 생각합니다.
Stayed 4 nights in Feb 2024
Response from ホテルのマネージャー on Mar 7, 2024
이번에 Legatio Hakata Hotel에 숙박해 주셔서 대단히 감사합니다.편안하게 지내신 것 같아 기쁩니다.단, 테이블의 상판이 안정되지 않아 불편을 끼쳐 드려 죄송합니다.후쿠오카에 오실 때는 꼭 다시 이용해 주세요.

10/10 Excellent

Yuichi

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
定期的にシンクから下水が少量水滴として噴き出してくる現象が何度か起きて、当然ながら下水臭が部屋に拡がる。ゴボゴボと音がするのでわかります。 それさえなければ、快適。 場所柄、女性ひとりはあまりお勧めしない。治安が悪いわけではないけれど。
Stayed 3 nights in Feb 2024
Response from レガティオ博多 on Feb 14, 2024
この度は、ご宿泊いただき誠にありがとうございました。シンクの件でご不快な思いをさせてしまい誠に申し訳ございませんでした。早急に原因を突き止め対処致します。貴重なご意見ありがとうございます。またのご利用心よりお待ちしております。

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
家族4人で宿泊しました。部屋は広くて、キッチンや電子レンジがあり、浴室とトイレも別でとても良かったです。 少し気になったのは、ソファベッドカバーがシミが多く、清潔感を感じなかったのと、テレビの後ろの壁に沢山ホコリが付いていたのが残念でした。
Stayed 1 night in Feb 2024

8/10 Good

Momoka

Business traveler
Liked: Cleanliness, property conditions & facilities
キッチン付で、調理器具やお皿もきれいで、おだやかに過ごせました! 立地上、駅は遠いので、移動にゆとりがある方にはおすすめです
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
孩子們喜歡的大空間
房間含面河的大陽台,室內空間寬敞,客廳可以攤開擺放三個大行李箱還綽綽有餘,床和客餐廳還有拉門隔開,小孩組能先睡覺休息,大人組則在客餐廳吃外送的宵夜加收行李,下次會想再住這裡!
Stayed 1 night in Dec 2023
Response from ホテルのマネージャー on Jan 8, 2024
Thank you for staying with us. We are glad to hear that you had a pleasant stay with us. We look forward to serving you again!

10/10 Excellent

DAEYONG

Stayed 2 nights in Nov 2023
Response from Legatio Hakata on Jan 20, 2024
この度はご宿泊いただきありがとうございました。 滞在中はお部屋をきれいに使って頂きありがとうございました! 快適な滞在であったことを願っております。 福岡にいらっしゃる時はぜひまたご利用ください。

8/10 Good

YOUNGJUN

Traveled with family
Liked: Cleanliness, room comfort
괜찮아요!
Stayed 2 nights in Dec 2023
Response from ホテルのマネージャー on Dec 12, 2023
Thank you for staying with us. We are glad to hear that you had a pleasant stay with us. We look forward to serving you again!

10/10 Excellent

ikuko

Stayed 1 night in Dec 2023
Response from ホテルのマネージャー on Dec 5, 2023
ご宿泊いただきありがとうございました。快適にお過ごし頂けたようで嬉しく思います。またのご利用お待ちしております。

10/10 Excellent

MUNSOO

Stayed 1 night in Nov 2023
Response from Legatio Hakata on Jan 20, 2024
この度はご宿泊いただきありがとうございました。 滞在中はお部屋をきれいに使って頂きありがとうございました! 快適な滞在であったことを願っております。 福岡にいらっしゃる時はぜひまたご利用ください。

10/10 Excellent

TAEHUN

Traveled with group
Liked: Cleanliness, room comfort
굿굿굿
일단 나카스 강 뷰여서 좋았습니다. 화장실이 일반 일본 호텔의 화장실보다 2배는커서도 좋았습니다. tv도 크고, 거실도 넓고, 전체적으로 만족합니다.
Stayed 2 nights in Nov 2023
Response from hotel manager on Nov 7, 2023
Thank you for staying with us. We are glad to hear that you had a pleasant stay with us. We look forward to serving you again!

6/10 Okay

Verified traveler

立地良い
立地良かった。
Stayed 1 night in Nov 2023
Response from ホテルのマネージャー on Nov 7, 2023
ご宿泊いただきありがとうございました。嬉しいお言葉ありがとうございます。また機会がございましたらぜひご利用くださいませ。

6/10 Okay

takayuki

Stayed 2 nights in Oct 2023
Response from ホテルのマネージャー on Oct 31, 2023
ご宿泊いただきありがとうございました。快適にお過ごし頂けたようで嬉しく思います。またのご利用お待ちしております。

10/10 Excellent

hojin

Traveled with group
Liked: Cleanliness, room comfort
편하고 경치좋음
Stayed 3 nights in Oct 2023
Response from レガティオ博多 on Oct 16, 2023
ご宿泊いただきありがとうございました。快適にお過ごし頂けたようで嬉しく思います。またのご利用お待ちしております。

10/10 Excellent

Yunsil

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from レガティオ博多 on Oct 16, 2023
ご宿泊いただきありがとうございました。快適にお過ごし頂けたようで嬉しく思います。またのご利用お待ちしております。

6/10 Okay

Yuu

普通でした。
Stayed 4 nights in Aug 2023
Response from レガティオ博多 on Oct 16, 2023
ご宿泊いただきありがとうございました。お客様にご満足いただけるよう精進して参ります。貴重なご意見ありがとうございます。またのご利用お待ちしております。

8/10 Good

JEONGHYEON

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from レガティオ博多 on Sep 2, 2023
先日はレガティオ博多ホテルのご利用、誠にありがとうございました。今回のご利用ではゆっくりおつくろぎいただけたでしょうか。季節の変わり目でもありますので、ご健康にはくれぐれもお気を付けてお過ごしください。またのご利用をスタッフ一同心よりお待ちしております。

8/10 Good

HIROKAZU

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
室内はとてもきれいで家族5人で泊まりましたが充分な広さでした。 アメニティで歯ブラシに付属している歯磨き粉がほとんど入っていなくて、歯磨きに困りました。 周りの音もほとんど気にならず、静かに過ごせました。
Stayed 1 night in Aug 2023
Response from レガティオ博多 on Sep 2, 2023
先日はレガティオ博多ホテルのご利用、誠にありがとうございました。今回のご利用ではゆっくりおつくろぎいただけたでしょうか。季節の変わり目でもありますので、ご健康にはくれぐれもお気を付けてお過ごしください。またのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

ゆうや

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from レガティオ博多 on Sep 2, 2023
先日はレガティオ博多ホテルのご利用、誠にありがとうございました。今回のご利用ではゆっくりおつくろぎいただけたでしょうか。季節の変わり目でもありますので、ご健康にはくれぐれもお気を付けてお過ごしください。またのご利用をスタッフ一同心よりお待ちしております。

6/10 Okay

Yen -Jung

Traveled with family
Liked: Cleanliness, room comfort
因日本很多飯店12歲以下是不收錢的,只有吃早餐才要收錢。再加上訂飯店的時候,他的住宿規定上面有寫最多可以住5個人不另外收費,所以我們就訂兩位大人.結果到飯店的時候,櫃檯人員堅持因為我們有一位小孩,所以每天要多收$4500日圓,再加上飯店稅,所以我們第一天到飯店的時候就給收了五萬多日圓。飯店櫃檯人員是有跟我們道歉說他們的規則寫得不是很詳細,可是還是有一些壞心情產生。 飯店的整潔度還不錯,還是Wi-Fi的速度非常的差,幾乎是連不上網路的.有反應飯店人員,他有叫我們查看電視後面的燈,不過查看的時候因為不確定在哪裡所以基本上是沒有什麼用的. 除此之外地點算是非常好的。 提供大家參考。
Stayed 10 nights in Jun 2023
Response from Legatio Hakata on Jul 15, 2023
感谢您入住我们的酒店。我们感谢您的反馈。请注意,儿童房价因酒店而异,请在预订前确认。酒店为无餐旅馆。客房可容纳5人,但儿童房价在 "政策 "部分有说明。未滿兩歲的兒童最多可免費入住兩間客房。在福冈县内住宿的客人需缴纳住宿税。在福冈县内住宿时,详情请参照 "服务费 "部分。由于Wi-Fi信号较弱,给您带来不便,敬请谅解。下次入住时,我们将以完备的设施迎接您的光临。我们期待您继续光顾我们的酒店。

10/10 Excellent

SOOHYUN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
먼지가 여기저기 너무 많습니다. 에어컨도 너무 더러워요. 3박 하는데 수건도 1일분만 주고 세탁해서 사용하라는데 세제를 1회용 하나만 줍니다. 심각한건 자는 내내 이상한 전자파인지 주파수 소리가 심하게 나서 잘수가 없었습니다.
Stayed 3 nights in Jun 2023
Response from Legatio Hakata on Jul 15, 2023
저희 호텔을 이용해 주셔서 대단히 감사합니다.고객님들의 의견을 듣고 깊은 사과의 말씀을 드립니다.저희 호텔에서는 매일 청소를 하고 있으며, 지적하신 부분은 더욱 신경을 써서 청소하겠습니다.저희 호텔에서는 "시설 및 서비스"에 명시된 바와 같이 수건과 추가 객실 청소는 유료입니다. 세탁 세제는 서비스 품목이므로 추가적으로 수건이나 세탁 세제를 사용하실 경우, 요청하시면 유료로 준비해 드립니다.연박하시는 고객님들이 체크아웃까지 여유롭게 지내실 수 있도록 특별히 요청이 없는 경우 객실 입실은 자제하고 있습니다.고객님께서 지적하신 전자파 및 주파수 소리에 대해 확인하겠습니다.만약 문제가 있는 경우, 즉시 대응할 수 있도록 조치할 예정이오니, 발견 즉시 연락을 주시기 바랍니다.고객님께 불편을 끼쳐드린 점 깊이 사과드립니다.앞으로 고객님께서 만족하실 수 있도록 더욱 노력하겠습니다.

10/10 Excellent

rika

Traveled with family
Liked: Cleanliness, amenities
賃貸の家みたいで快適に過ごせた!
Stayed 1 night in Jun 2023
Response from Legatio Hakata on Jul 15, 2023
この度は当ホテルをご利用いただき、誠にありがとうございます。お客様からのご意見を拝見し、大変嬉しく思います。また、ご満足いただけたことを、心より感謝申し上げます。当ホテルは、お客様に快適なご滞在をお届けできるよう、日々努力しております。お客様からの貴重なご意見を参考に、今後もより一層サービスの向上に努めてまいります。またのご利用を心よりお待ちしております。

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Hon Lam Squall

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good river view and the room is clean.
Stayed 3 nights in Jun 2023
Response from Legatio Hakata on Jul 15, 2023
Thank you very much for choosing our hotel.We are very pleased to read your feedback.Our hotel is located along the river and offers a relaxing and comfortable stay.We are also striving to make your stay in our rooms as comfortable as possible.We look forward to your continued patronage of our hotel.

10/10 Excellent

KIBEOM

Stayed 3 nights in May 2023

8/10 Good

Pak chi

Liked: Cleanliness, room comfort
太早check out了
Stayed 3 nights in May 2023
Response from レガティオ博多 on May 27, 2023
ご宿泊いただきありがとうございました。貴重なご意見ありがとうございます。また機会がございましたらぜひご利用ください。

8/10 Good

Ryuko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
掃除がいき届いていて、気持ち良く過ごせました。 チェックイン時の女性スタッフの対応もとても好感が持てました。 又利用したいと思います
Stayed 3 nights in May 2023
Response from レガティオ博多 on May 15, 2023
ご宿泊いただきありがとうございました。嬉しいお言葉ありがとうございます。また機会がございましたらぜひご利用くださいませ。ありがとうございました。

6/10 Okay

Yui

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
ホテルはとても綺麗で快適に過ごすことができました。予約した際に、ホテル側からチェックインの方法を前日までにメールで送信していただけるということだったのですが連絡がなく、チェックインが17時でしたがその時間帯にフロントにスタッフの方もいらっしゃらず、電話で対応していただきました。チェックアウトの際は特に何もしなくて大丈夫だったのですが、その旨を知らず、チェックアウトの際にも電話で連絡をしました。全体的に宿泊に必要な情報が不足していた印象を受けました。
Stayed 1 night in May 2023
Response from レガティオ博多 on May 15, 2023
ご宿泊いただきありがとうございました。対応が不十分でご迷惑をおかけし申し訳ございませんでした。貴重なご意見ありがとうございます。また機会がございましたらぜひご利用くださいませ。ありがとうございました。

10/10 Excellent

Hiu Lam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
十分整潔!
Response from レガティオ博多 on May 15, 2023
ご宿泊いただきありがとうございました。嬉しいお言葉ありがとうございます。また機会がございましたらぜひご利用くださいませ。ありがとうございました。

10/10 Excellent

BOHYUN

Traveled with family
Liked: Cleanliness, room comfort
가족여행 하시기엔, 좋습니다~ 캐널시티 근처에 있고, 편의점도 도보 3분이면 있습니다. 숙소가 역 근처는 아니라서 공항에서 숙소로 바로 이동시 택시 이동이 좋습니다~ 택시 1900엔 정도 나옵니다. 잘 쉬다 갑니다.^^
Stayed 3 nights in Apr 2023
Response from レガティオ博多 on May 15, 2023
ご宿泊いただきありがとうございました。嬉しいお言葉ありがとうございます。また機会がございましたらぜひご利用くださいませ。ありがとうございました。

10/10 Excellent

Yoshiji

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from レガティオ博多 on May 15, 2023
ご宿泊いただきありがとうございました。また機会がございましたらぜひご利用くださいませ。ありがとうございました。

10/10 Excellent

Naoki

Traveled with family
Liked: Cleanliness, room comfort
最高です!
部屋はとても清潔で広く、リバーサイドで見晴らしもよかった。家族5人が一部屋で泊まれたのがよかった。 トイレ、浴槽付きのお風呂も綺麗で、ゆっくりくつろぐ事が出来た。  さらに立地も良く、近くに中洲の屋台、レストラン、ショッピングモールなどがあり、徒歩で周辺の観光を楽しむことが出来た。  宿泊施設への入り方などの案内が、宿泊日の翌日に届いたが、スタッフがすぐに対応して下さり、不便はなかった。
Stayed 1 night in Apr 2023
Response from レガティオ博多 on May 15, 2023
ご宿泊いただきありがとうございました。嬉しいお言葉ありがとうございます。また機会がございましたらぜひご利用くださいませ。ありがとうございました。

6/10 Okay

??

Traveled with partner
Liked: Amenities, property conditions & facilities
조용해서 좋았어요. 다만 숙소 청소 상태가 조금 아쉽네요.
Stayed 3 nights in Apr 2023
Response from レガティオ博多 on May 15, 2023
ご宿泊いただきありがとうございました。清掃が不十分だったとのこと大変申し訳ございませんでした。きちんと確認してまいります。貴重なご意見ありがとうございます。また機会がございましたらぜひご利用くださいませ。ありがとうございました。

10/10 Excellent

hyunseung

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

HAJIME

Liked: Cleanliness, amenities, property conditions & facilities
大変便利なロケーションでした。
Stayed 2 nights in Feb 2023

10/10 Excellent

??

Stayed 2 nights in Feb 2023

10/10 Excellent

AYANA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
部屋の中は、綺麗でした。ただ、敷き布団が微妙。風呂の中の臭いが気になりました。その他は非常によかったです。広く感じました。
Stayed 1 night in Feb 2023

8/10 Good

hansol

Traveled with family
Liked: Cleanliness, room comfort
장기 투숙객에 추천
공간 활용이 매우 잘된 숙소입니다. 콘센트도 곳곳에 있고 마트, 캐널시티 등이 가까워서 장기 투숙하실 분들은 만족할 겁니다. 하지만 이불에 이물질이 묻어 있고 샤워부스에는 누군가가 빼둔 콘택트 렌즈가 그대로 있어서 조금 놀랐습니다. 투숙객 3명으로 예약했는데 실내화, 수건 등이 2인분만 놓여 있었습니다만 프론트에 말씀드리니 친절하게 방까지 잘 가져다주셔서 고마웠습니다.
Stayed 3 nights in Jan 2023

10/10 Excellent

seoyoung

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Youngju

Traveled with group
Liked: Cleanliness, room comfort
legatio hakata 이용후기
캐널시티랑 가까워서 좋았고 거실에서 나카스강이 바로 보여서 좋았어요. 집처럼 편하게 있었고 주방 사용할 수 있는거랑 세탁기는 참 좋았어요. 불편한 건 택시 이용시 주소가 잘 안뜨는 거랑 수건을 숙박 일수보다 적게 줬고 데스크 운영시간이 짧은 거였어요. 그런데 나머진 좋아서 다음에도 이용할 거 같아요.
Stayed 3 nights in Jan 2023

10/10 Excellent

euddeum

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022

2/10 Terrible

たいち

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
もう、行かない 利用しない
Stayed 2 nights in Oct 2022

10/10 Excellent

HOI MEI

Stayed 10 nights in Oct 2022