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Reviews of Kawaguchiko Hotel New Century

3 out of 5
Kawaguchiko Hotel New Century
180-1 Asakawa, Fujikawaguchiko, Yamanashi

Reviews

9.8

Exceptional

Rating 10 - Excellent. 47 out of 58 reviews" "
Rating 8 - Good. 11 out of 58 reviews" "
Rating 6 - Okay. 0 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service
Stayed 1 night in Mar 2023

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable staff and great views. My second stay here and it never disappoints.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kate

Stayed 1 night in Feb 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. They were so helpful starting from picking us up from the station, helps with luggages, the detailed explanation by the checkin receptionist anout the hotel and the surrounding areas to visit. Always polite and greet us in every moment. Definitely recommended.
Stayed 2 nights in Jan 2023

10/10 Excellent

Doris, Richmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. The hotel shuttle service is very convenient and excellent.

10/10 Excellent

Teky

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, helpful and friendly services from all staffs
Stayed 1 night in Dec 2022

10/10 Excellent

Nitin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kawaguchiko
Stayed a night in the Japanese style room with family. We had the best experience from start to finish. The staff picked us up from Kawaguchiko station via shuttle within 5 minutes of arriving, checked us into our room a bit earlier, gave us outstanding recommendations on places to dine and activities. The room itself is fabulous with views of the lake and Mt. Fuji out of our balcony! Room has all the amenities you’d need including western style bathroom, hot water kettle with coffee and robes. We also used the onsen which had an incredible view of Mt Fuji. Overall we absolutely loved our stay at New Century Hotel. The highlight of the hotel is the kind and outstanding staff who go out of their way to make your stay as comfortable and memorable as possible! Highly highly recommend!
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hospitality & great Fuji views
Even for Japan, the service and hospitality at this hotel were extraordinary. Every single staff member was so cheerful and courteous in helping plan travel logistics to maximize the limited time I had. The hotel offered and arranged transport from the train station multiple times. The rooms have a nice retro charm and the views of Mount Fuji, across the lake, were phenomenal. The onsen was a lovely experience. Breakfast was delightful with very helpful explanations of items served - the Fuji views were a great bonus! This is one of the best hotel stays I had in Japan over a month of traveling - the staff took such evident pride in Japanese and onsen cultures and traditions and ensured that guests had the very best chance at enjoying both.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good view fuji from hotel good food good service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are really friendly and knowledgeable. Communication was great, the onsen and the room were very clean. The view from the room was just exceptional.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然飯店不是很新 但卻維護的乾淨舒適 飯店有兩個湯屋可以泡湯 我們選擇一泊二食方案 一抵達飯店的迎賓接待 早晚餐的會席料理桌邊服務 晚餐後回房的鋪床服務 都讓我們感受到滿滿的溫度
Stayed 2 nights in Mar 2023

10/10 Excellent

TZU YU

Stayed 1 night in Feb 2023

10/10 Excellent

YU-TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Hsiao Wen

Stayed 1 night in Feb 2023

10/10 Excellent

Nawaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

TINGYI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Lai Or

Stayed 1 night in Feb 2023

8/10 Good

HUICHI

Stayed 1 night in Jan 2023

10/10 Excellent

Shenghung

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Kelvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am fascinated by this Japanese style hotel! The service is good and the staffs are considerate. To my surprise, they speak very good English. Also the Onsen is really cool.

10/10 Excellent

LIFANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

ともみ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切で丁寧なスタッフの方々の対応に感動しました。お部屋から見える富士山もお風呂から見える富士山も楽しめました。お料理もとても美味しかったです。是非またお世話になりたいホテルです。

10/10 Excellent

POJEN

Stayed 1 night in Jan 2023

10/10 Excellent

KAI FUNG

Stayed 1 night in Dec 2022

10/10 Excellent

poyu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
是一間值得推薦的好飯店。雖然溫泉池稍舊，但飯店人員很親切，像家人一樣的關心，整體服務人員語言能力強。值得再訪。
Stayed 2 nights in Dec 2022

10/10 Excellent

SIU KIT

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I feel extremely satisfied with the hotel. The hotel staffs including the receptionist, the shuttle bus drivers, restaurant staffs etc are super nice and friendly. They are willing to help and solve the problem without asking. Moreover, the room is clean, tidy and very comfortable. I would definitely stay in this hotel again next time I go there !

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7分食物、8分風呂，9分房間，12分服務！
可說是淺井溫泉區cp值最高的一間酒店，雖然酒店整體有點歷史，風呂也比較簡陋，但房間的舒適度和風景都已經值回票價，加上12分的服務態度，任何職員也對自己的工作樂在其中，使我和伴侶渡過了快樂的4日3夜。 河口湖車站可直接打電話要求酒店接送。如乘坐的士大約700日元。也可要求酒店酒店接送至景點。 酒店內食物一般，附近也沒有購物的地方，需要預先安排晚飯。
Stayed 3 nights in Nov 2022

10/10 Excellent

Piengjai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people , nice location
Stayed 1 night in Dec 2022

8/10 Good

Yung Jung

Stayed 1 night in Nov 2022

10/10 Excellent

Ka Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Very nice and helpful staff
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足しています。
良かったです。 サービス、気遣い、食事（おいしさ、量）、お風呂など満足しています。
Stayed 1 night in Oct 2022

10/10 Excellent

Kazuto

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2022

8/10 Good

HIDEKI

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もお風呂もとても綺麗でした。 何よりもスタッフの皆様の対応が素晴らしかったです。
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
料理が美味しかったです。接客も皆さんとても丁寧でした。
Stayed 2 nights in Aug 2020

10/10 Excellent

HOSHINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
文句無しのサービス
彼女の誕生日にて宿泊で利用しました。 当日は、新型コロナウイルスの影響で宿泊者が僕達だけでしたので大浴場は貸切にして頂いたり食後に彼女とバーに行くのに辺り送迎やチェックアウト前に誕生日プレゼントを頂き、素晴らしいホテルです。 また、必ず再度利用したいと思う程です。
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
Stayed 3 nights in Mar 2020

10/10 Excellent

Tsungsheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的旅館，視野和旅館服務都很棒。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานน่ารัก บริการเอาใจใส่ดีค่ะ โรงแรมสะอาด วิวดี เหมาะกับการมาพักผ่อน
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

JIANNYUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good place to stay for family
The services of shuttle, front desk, and breakfast are excellent.
Stayed 2 nights in Feb 2020

10/10 Excellent

Chung Yao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得住宿的飯店
飯店服務很好，服務員很有禮貌，人還沒到門口時在門外就有服務員立馬放下手邊工作幫忙拖行李，櫃檯有中文服務，人很親切，周圍環境佳，可在房間看到富士山，推薦到此住宿。
Stayed 1 night in Jan 2020

10/10 Excellent

CHAO SEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Ka Fai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the Block B is a little bit older and smaller, the hotel's service is excellent for us. Most rooms of the hotel is facing the河口湖and富士山, the stunning views you will never forget after you seen it. The provided Japanese style breakfast and dinner were delicious and tasty.
Stayed 2 nights in Jan 2020