外観

デイズ イン & スイーツ、ウィンダム ユーレス DFW エアポート サウスの口コミ

2 out of 5

口コミ

6.4
評価 10 - 938 件の口コミ中 168 件が非常に良い" "
評価 8 - 938 件の口コミ中 251 件が良い" "
評価 6 - 938 件の口コミ中 200 件が普通" "
評価 4 - 938 件の口コミ中 158 件が不満" "
評価 2 - 938 件の口コミ中 161 件が非常に不満" "

6.6/10

清潔度

7.0/10

スタッフとサービス

5.6/10

設備とサービス

6.0/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とにかく臭い。受付の対応が悪い。部屋に虫が飛んでいる。
2023 年 8 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
気になった点 : スタッフとサービス、客室の快適度
シャトルバスが不便
前日までに予約しないと空港シャトルバスが使えない。朝食はコーヒーとヨーグルトくらいしかない。
2019 年 11 月に 2 泊滞在
Billyからの返信 (投稿日 : 2019 年 12 月 5 日)
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

6/10 (普通)

Jun

出張
気になった点 : 清潔度
2019 年 10 月に 1 泊滞在
Billyからの返信 (投稿日 : 2019 年 12 月 5 日)
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

6/10 (普通)

Ryosuke

気になった点 : 清潔度
便利の場所にあるが、スタッフにあまり期待したいで。
電車の駅に歩ける位置にあり、ダラスとフォートワースにそれぞれ一日の時間を配分したいため、この中間地点で、空港にも近いところを選んだ。立地は期待した通り、便利だった。ただし、空港への出迎えを頼みたいメールをサイトから何回も依頼したが、返事がなかった。偶々、同じ便で知り合いにあって、彼の車でホテルまで送っていただいた。現地スタッフになぜ返事をしなかったのかを聞いたら、電話で頼むものだと言い切った。そのことをメールでも返事してくれればいいのに。
2018 年 7 月に 1 泊滞在

2/10 (非常に不満)

KUNIHIRO

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 3 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
おすすめ
2017 年 9 月に 1 泊滞在

8/10 (良い)

KEITA

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
WiFiの強度は十分,部屋は広くゆったりできる.周辺での買い物や外食にはレンタカーが必要であることがネックか.それ以外は満足しました.

2/10 (非常に不満)

Crystal

カップルで旅行
気になった点 : スタッフとサービス
I never write reviews because I would never like to tarnish someone’s reputation. However, I was treated was so wrong & uncalled for. Every single person I spoke with at the front desk were rude for absolutely no reason. I was told they would look into my issue. I called them back & was told there was nothing they could do for me. I just needed to switch days.
2024 年 4 月に 3 泊滞在
Days Innからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for taking the time to share your experience with us. We deeply regret to hear about the negative interactions you had with our front desk team. We will be addressing this matter with our staff to ensure that all of our guests are treated with the utmost respect and courtesy. We would like to look further into this issue and find a way to make it right. Your satisfaction is our top priority and we hope to have the opportunity to restore your faith in our services. Thank you once again for bringing this to our attention.

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Days Innからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your rating!

2/10 (非常に不満)

Thomas

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sloppy service from start to finish. Room poorly maintained (door hinges falling off, windows that wouldn't lock), just overall a budget hotel. Breakfast was abysmal. Very limited shuttle service (6-11p only), nothing much around the immediate area.
2024 年 4 月に 1 泊滞在
Days Innからの返信 (投稿日 : 2024 年 4 月 23 日)
We are truly sorry to hear about your disappointing experience during your stay with us. Providing exceptional service and maintaining our facilities to the highest standards are top priorities, and it's disheartening to learn that we fell short of your expectations. Your feedback regarding the condition of your room and the issues you encountered with our amenities is concerning, and we will immediately address these matters with our maintenance team to ensure that all areas are properly attended to and maintained. We understand the importance of a satisfying breakfast experience, and we apologize that our offerings did not meet your expectations. Regarding our shuttle service and the surrounding area, we understand the inconvenience this may have caused you. We will take your feedback into consideration as we continue to improve our services and amenities to better accommodate our guests needs. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

4/10 (不満)

Adriana

出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
The staffs was friendly, but the room wasn’t quite clean, the floor was so dirty and sticky we had to put socks to be able to walk inside the room, the A/C filter was so dirty that was blowing dirty in the air . free Breakfast! the website was showing a small buffet but instead a small buffet we got a brown bag with 1 orange, 1 sunyD drink, bag with little muffins(kids)and 1 yogurt. I complaint at the front desk but they didn’t say anything.
2024 年 4 月に 1 泊滞在
Days Innからの返信 (投稿日 : 2024 年 4 月 18 日)
We apologize the inconvenience caused. Your feedback regarding the cleanliness of your room and the condition of the A/C filter is deeply concerning, and we will be investigating this matter thoroughly with our housekeeping and maintenance teams to ensure that corrective measures are taken immediately. Additionally, we apologize for any confusion or dissatisfaction regarding our breakfast offering. We strive to provide a satisfying breakfast experience for all our guests. Your comments will be shared with management for further review and improvement. We are committed to ensuring a better experience for you in the future.

2/10 (非常に不満)

Martha、Diamond Bar

出張, 家族旅行
気になった点 : スタッフとサービス、設備とサービス
The Hotel has a no policy dog. We had a service dog and were not allowed to have it with us. Had to go to another hotel. They will not refund the charges.
2024 年 4 月に 1 泊滞在
Days Innからの返信 (投稿日 : 2024 年 4 月 14 日)
We sincerely apologize for the inconvenience you experienced. Service dogs are always welcome at our hotel, and we regret the miscommunication that led to this situation. Hope to welcome you back again!!

8/10 (良い)

Manomita

家族旅行
良かった点 : 設備とサービス
It was a pleasant experience
2024 年 4 月に 2 泊滞在
Days Innからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for sharing your experience with us. We are glad to hear you had a pleasant stay. We look forward to welcoming you back soon!

10/10 (非常に良い)

Chris

2022 年 12 月に 2 泊滞在
Days Innからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for your rating!

10/10 (非常に良い)

Curtis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick stopover. Good beds and pillows.
2024 年 3 月に 1 泊滞在
Days Innからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for taking the time to share your feedback! We are thrilled to know that you enjoyed the comfort of our beds and pillows during your stay with us. Ensuring our guests experience a restful and rejuvenating stopover is paramount to us. We hope to welcome you back again soon for another enjoyable stay!

10/10 (非常に良い)

Mona

良かった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Days Innからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you so much for taking the time to rate your experience with us!

6/10 (普通)

Carlette G

気になった点 : スタッフとサービス、施設のコンディションと設備
The was small not like the picture on the site, my room had the top missing from the fan in the rest room.
2024 年 3 月に 2 泊滞在
Days Innからの返信 (投稿日 : 2024 年 3 月 15 日)
We are sorry to hear about your experience. Thank you for bringing these issues to our attention. We hope to have the opportunity to make it right during your next visit.

2/10 (非常に不満)

Danielle

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The customer service was terrible. There was a misunderstanding about my small children staying in the room with us and instead of having a co versatile to fix the issue, I was given an intimation and treated terribly. The woman told me I would receive a refund for the night we didn’t stay (we left and booked a different hotel for our second night) but then when I handed her our keys, told me I would have to take it up with Expedia. Now I’m waiting for notification IF I will receive a refund and how much the hotel MIGHT refund me. No guarantees. Just waiting. The location is very clean and quiet but the people who run it are hateful.
2024 年 3 月に 2 泊滞在
Days Innn & Suites by DFW South - Eulessからの返信 (投稿日 : 2024 年 3 月 15 日)
We apologize for any inconvenience caused during your stay. As per our hotel policy, we are unable to accommodate more than four guests in a room with two beds. When we communicated this to you and suggested booking an additional room, we regret that you declined and chose to leave. As your reservation was made through Expedia, we advised you to contact them directly for further assistance. We value your understanding and hope to have the opportunity to serve you better in the future. Thank you for your patience and cooperation.

10/10 (非常に良い)

Vemekia

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was very nice. The king room was a little bit on the small side but it was cozy..
2024 年 3 月に 2 泊滞在
Days Innからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for your feedback! We are glad you enjoyed the stay at our place and found the room cozy. We hope to welcome you back again soon.

10/10 (非常に良い)

John、Norman

Just great experience
2024 年 3 月に 1 泊滞在
DaysInn からの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you so much for your kind words! We're glad you had a great experience with us. We appreciate your feedback and hope to see you again soon!

2/10 (非常に不満)

Sissy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Waited more than one and a half hour for the shuttle service. The sheets are stained and there is no sustainable food available in the building for late arrivals.
2024 年 2 月に 1 泊滞在
Days Innからの返信 (投稿日 : 2024 年 4 月 1 日)
We apologize for the extended wait for our shuttle service and the condition of the sheets in your room. Your comfort is paramount, and we are addressing these issues promptly. We are committed to ensuring a more seamless and enjoyable stay in the future.

4/10 (不満)

Jessica

グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
The room we stayed in the hot water did not work we said something to the front desk and he just ignored we stayed 2 nights with no hot water asked for extra towels and he gave 1 for the price for the weekend I could of stayed somewhere else and had hot water I was not told there was a $100 deposit till we got there so I was not prepared for that needless to say I will not be staying here again
2024 年 1 月に 2 泊滞在
Days Innからの返信 (投稿日 : 2024 年 4 月 1 日)
We apologize for the inconvenience with the hot water and the lack of response from our front desk. Your comfort is important, and we are addressing these issues to ensure they don't recur. We will strive to improve our communication about any additional charges in the future. Your feedback is appreciated, and we hope to regain your trust in the future.

2/10 (非常に不満)

Eulalio

家族旅行
気になった点 : 設備とサービス
Poor customer service.
2024 年 1 月に 2 泊滞在

6/10 (普通)

DANIEL

気になった点 : 施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Yoisi

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Javier

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just the up stairs room was leaking water in our tub from the ceiling
2023 年 12 月に 1 泊滞在

4/10 (不満)

enrique

La tina estaba tapada y no solucionaron el problema, no hicieron limpieza ni dejaron toallas limpias.
2023 年 12 月に 2 泊滞在

6/10 (普通)

Shelley

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Did not sleep under comforter because it was dirty. Bought my own blanket. Was there for one night so didn't complain. The room overall was decent.
2023 年 12 月に 1 泊滞在

8/10 (良い)

Scot

出張, 家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Your airport shuttle took over an hour to pick us up. Other than that good job.
2023 年 12 月に 1 泊滞在

6/10 (普通)

Tracy

2023 年 12 月に 1 泊滞在

4/10 (不満)

Gregory

気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

6/10 (普通)

Marco

2023 年 11 月に 2 泊滞在
Days Inn Teamからの返信 (投稿日 : 2023 年 12 月 2 日)
Thank you for survey. I will share with my staff and try to improve more. Thank you

8/10 (良い)

Scot

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Hannah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Jigna Pからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank you for your comments! I will share with my staff to encourage them.

4/10 (不満)

Bertha

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Not handicap friendly. Handicap parking too far from main entrance.
2023 年 10 月に 6 泊滞在
Jigna Pからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank you for your concerns, My apology for inconvenience. I will share with my owner to find out any other option if we have.

10/10 (非常に良い)

NATALIE

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice and quiet place Manager was very nice
2023 年 10 月に 1 泊滞在
Jigna Pからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Guest, Thank you for your comments. I will share with my staff.

8/10 (良い)

Laticha

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Achila

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pleasant and safe. Very clean room.
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Terran

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This is the most deceiving place the hotel looks nothing like the pictures. They added another fee considering you get it back at the end of the your stay if it is to there condition but they tell you nothing about it before hand. you can’t understand what they are saying and they act like they can’t hear or understand you when you talk to them. The ride from the airport to the hotel was a disaster felt like the guy driving didn’t talk to me and my husband the entire trip and about got us hit a couple times. Nothing to do around the hotel and if you ask the front desk if there is they just say no and nothing else! Not a good hotel and would not put my worse enemy in this place
2023 年 10 月に 2 泊滞在

8/10 (良い)

Debbie

2023 年 10 月に 1 泊滞在
Days Inn and suites by Wyndham Teamからの返信 (投稿日 : 2023 年 12 月 2 日)
Dear Guest, thank you for sharing your comment. I will share the with my staff.

10/10 (非常に良い)

Anthony

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

8/10 (良い)

Ashley

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
My room ac made a loud banging noise all night. I went to the front desk to request a new room. They gladly did so in about 15 minutes. The facilities seem to be older and shows in places but it was just a place to lay my head so no biggie. There is no hot breakfast just breakfast items the front desk put in a to go bag. Mine had a banana, orange, yogurt, a breakfast pastry, and granola bar. Very strange but it worked to hold me over.
2023 年 9 月に 2 泊滞在

4/10 (不満)

Jonathan

気になった点 : スタッフとサービス、施設のコンディションと設備
The stay served it’s purpose. There was no breakfast as advertised, it was sufficiently clean but still a bit sketchy. The staff was not friendly at all. It doesn’t take much to be friendly and offer a “hello” or “welcome back” when you walk in the door or pass in the hallway, but the staff ignores you unless you get their attention. The bed was comfortable at least.
2023 年 9 月に 2 泊滞在

8/10 (良い)

Ralph

カップルで旅行
I pleasantly surprised. It was a really nice hotelS. I would definitely stay there again!
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Heather

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Days Inn and suites by Wyndham Teamからの返信 (投稿日 : 2023 年 12 月 2 日)
Thank you for comment. I will share with my staff.

10/10 (非常に良い)

Aref

2023 年 9 月に 1 泊滞在

6/10 (普通)

Edward

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel showed free continually breakfast but only had water and coffee. No food. The staff never at front desk have to ring a doorbell to get service. Felt like a college dorm not a hotel.
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Andres

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

4/10 (不満)

Linda

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don't Believe what it says...
Was upset was not aware of a deposit at check in. Wasn't stated on line or on phone when booking. The hotel is older and towels and sheets were not clean at all. Had to get to replace and do myself. No breakfast as states, would be hot food. And deposit still hasn't been credit back to my account. Said, will be credit 24hrs after check out. Been three days and no credit.
2023 年 9 月に 4 泊滞在

8/10 (良い)

Nicola Alicia

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect for short stay
2023 年 9 月に 3 泊滞在