ロビー応接スペース

ハイランド レイク イン & リゾートの口コミ

3 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 215 件の口コミ中 143 件が非常に良い" "
評価 8 - 215 件の口コミ中 48 件が良い" "
評価 6 - 215 件の口コミ中 17 件が普通" "
評価 4 - 215 件の口コミ中 5 件が不満" "
評価 2 - 215 件の口コミ中 2 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

8.6/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Pam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful grounds with lots of blooming
2024 年 4 月に 1 泊滞在
Lizからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for visiting and taking the time to leave us a review. We hope you visit again soon!

10/10 (非常に良い)

Amanda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great stay!
2024 年 4 月に 1 泊滞在
Lizからの返信 (投稿日 : 2024 年 4 月 14 日)
I'm glad to hear that you had a great time. Thank you for leaving us a review. Please visit us again soon!

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Charming Resort
This was a calming and peaceful stay, everyone was so gracious. The room was country charming and very clean. The grounds are beautiful, and restaurants and store is close by. The restaurant on site was fantastic, the buffet for New Year’s Eve was wonderful and so is the complimentary buffet breakfast. We will definitely be back
2023 年 12 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Brian,Thank you for your kind words! We're thrilled to hear that your stay was calming and peaceful, and that you enjoyed the country charming room, beautiful grounds, and fantastic on-site restaurant. We look forward to welcoming you back on your next visit!

10/10 (非常に良い)

Steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful stay. Swinging on the swing makes us feel like a kid again. Highly recommended.
2023 年 12 月に 5 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Steven,Thank you so much for sharing your positive experience! We're delighted that you had a wonderful stay and found joy in swinging on the swing. Your recommendation means a lot to us. We look forward to welcoming you back for more memorable moments.

10/10 (非常に良い)

Harold

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 12 月 21 日)
Thank you. We are so happy you enjoyed your stay. See you again soon.

10/10 (非常に良い)

Penelope

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our stayed in the Inn was very good, we love our cottage…the game room needs a little TLC but other than that we had an amazing time!
Guest Servicesからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for your 5-star review! We're thrilled to hear that you had a very good stay in the Inn and loved your cottage. Your feedback about the game room is appreciated, and we'll make sure to address it for an even better experience next time. We're delighted you had an amazing time and look forward to welcoming you back.

10/10 (非常に良い)

Marcell

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was in a beautiful setting. The breakfast hot brunch was good and plentiful. The room was quiet and clean. The staff was very friendly and helpful. The location was close to Brevard, Hendersonville, and Lake Lure. Flat Rock had a very good restaurant (huba huba ) with great brisket. There was also a bakery that had good food and two cute shops all in a town square. We liked the jump off rock park for a great view, the St Johns in the wilderness historical church and cemetary and Carl Sandburg house. Al in all a great stay.
2023 年 11 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for sharing your positive experience at Highland Lake Inn and Resort. We're thrilled to hear that you enjoyed our beautiful setting and plentiful breakfast. It's wonderful that you found your room to be quiet and clean, and we appreciate your kind words about our friendly and helpful staff.We're delighted that our location provided convenient access to Brevard, Hendersonville, and Lake Lure, and that you discovered the charm of Flat Rock, including the excellent restaurant and the quaint town square.Exploring Jump Off Rock Park, St. John's in the Wilderness historical church and cemetery, and the Carl Sandburg House sounds like a fantastic itinerary. We're glad you had a great stay, and we look forward to welcoming you back for more memorable experiences.

10/10 (非常に良い)

Susan、Houston

2023 年 11 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you so much for your great rating! We look forward to hosting you again soon!

10/10 (非常に良い)

Yahira

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice, quiet and peaceful.
2023 年 11 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 11 月 9 日)
Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found Highland Lake Inn and Resort to be very nice, quiet, and peaceful. Your feedback is greatly appreciated, and we look forward to welcoming you back for another serene stay in the future.

10/10 (非常に良い)

Carol、Jacksonville Beach

カップルで旅行
It’s a nice place much older than I expected but the staff was excellent. Did not like the idea of climbing stairs. There needs to be lights installed along the walkways. Walking to dinner at night there is very dangerous. The breakfast was excellent and so was the meal we had for dinner. Our room was fine and very clean but landscaping needs a lot of work.
2023 年 11 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 11 月 5 日)
Thank you for sharing your thoughts about your stay at Highland Lake Inn and Resort. We appreciate your feedback and are pleased to hear that you found our staff excellent, your room clean and comfortable, and the meals excellent. We're sorry to hear about your concerns regarding the older building and the need for additional lighting along the walkways, and we'll certainly take this into consideration for improvements.Landscaping is an ongoing project, and we appreciate your input on this as well. We take guest feedback seriously and will continue to work on enhancing our property. We hope to have the opportunity to welcome you back in the future!

10/10 (非常に良い)

Sheryl

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay. Nice staff and a wonderful restaurant.
2023 年 10 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 11 月 3 日)
We appreciate your kind words and the perfect 5 out of 5 rating! It's fantastic to hear that you found Highland Lake Inn and Resort to be a great place to stay with a nice staff and a wonderful restaurant. Your feedback means a lot to us, and we hope to welcome you back for another enjoyable stay in the future.

10/10 (非常に良い)

Mike

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 11 月 3 日)
Thank you for your top-notch rating! We're thrilled that your experience at Highland Lake Inn and Resort was a perfect 10. Your satisfaction means the world to us, and we look forward to exceeding your expectations on your next visit.

10/10 (非常に良い)

Jess

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 11 月 3 日)
Thank you for the perfect 10 out of 10 rating! We're thrilled that you had such a fantastic experience at Highland Lake Inn and Resort. We can't wait to welcome you back for another outstanding stay in the future.

10/10 (非常に良い)

Debra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Though the stairs were a bit difficult for me, being older it was worth the climb to sleep in a lovely room with a comfortable bed that was very clean! Lots of things to do here including pool, pool table, ping pong etc. Beautiful setting for a nice walk and the breakfast was excellent and the dining room setting lovely!!
2023 年 10 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 10 月 26 日)
We're delighted to hear that you made the climb to enjoy a lovely room with a comfortable, clean bed. It's wonderful to know that you found plenty of activities and enjoyed the beautiful setting for a walk. We're also thrilled that you liked the excellent breakfast and our lovely dining room. Your feedback is much appreciated, and we hope to welcome you back for more memorable experiences in the future.

8/10 (良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Highland Lake Inn was a very beautiful location. However, parking was somewhat of an issue late in the evening as well as our fridge did not cool down to temperature. Other than that, everyone was super friendly, Season Restaurant was amazing, and it was a very nice experience.
2023 年 10 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 10 月 25 日)
Matthew,Thank you for your kind words and feedback. We're delighted to hear that you found Highland Lake Inn & Resort to be a beautiful location and that you had a very nice experience overall. We apologize for the parking and fridge issues you encountered, and we'll work to address these areas for improvement. It's great to hear that everyone was super friendly and that you enjoyed an amazing meal at Season Restaurant. We hope to welcome you back for an even better stay in the future.

10/10 (非常に良い)

elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Just so peaceful
2023 年 10 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 10 月 23 日)
We're delighted to hear that you found your stay at Highland Lake Inn and Resort so peaceful. Your tranquility is our greatest reward. We hope to welcome you back for another serene visit in the future.

10/10 (非常に良い)

Therese

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We only stayed 1 night but our room was clean and very comfortable. Food was excellent, the breakfast that came with the room was exceptional!
2023 年 10 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you for choosing Highland Lake Inn and Resort for your stay. We're delighted to hear that you found your room clean and comfortable and that you enjoyed the excellent food, especially the exceptional breakfast. If your travels bring you back to the area, we'd love to have you as our guest once again.

10/10 (非常に良い)

Judy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a charming, historic lodge that has been updated. Our room was lovely and had direct access to a large shared balcony with tables ans chairs. The grounds are beautiful and great for walking! All the accommodations EXCEPT for the pool-front cabins have a fabulous buffet breakfast included in the price. All I would wish for wish for is an elevator...the stairs are steep and there are lots of them. We'll definitely come again...
2023 年 10 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 11 月 9 日)
Thank you for taking the time to share your experience at Highland Lake Inn and Resort. We're thrilled to hear that you found our historic lodge charming and enjoyed the lovely room with direct access to a shared balcony. It's great that you appreciated the beautiful grounds, perfect for walking, and the fabulous buffet breakfast included with most accommodations.We understand your concern about the stairs, and we appreciate your feedback. Due to the building's historic status, an elevator has not been installed. We do have rooms in our Woodward House that are mobility friendly, which may be something to consider for your next stay with us. We look forward to welcoming you again, and if there's anything specific you'd like for your next stay, feel free to let us know. Your satisfaction is our priority.

10/10 (非常に良い)

Sharon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice, pleasant environment. Spacious common area both inside and outside. Quiet. Friendly staff.
2023 年 10 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 10 月 23 日)
We greatly appreciate your feedback and are pleased to hear that you had a positive experience during your visit to Highland Lake Inn and Resort. It's wonderful to know that you found our environment nice and pleasant, with spacious common areas both indoors and outdoors.Maintaining a tranquil and welcoming atmosphere for our guests is a top priority, so it's rewarding to hear that you found our property to be quiet. Our staff takes pride in providing a friendly and accommodating service, and we're thrilled that you had a good interaction with them.Your feedback is valuable to us, and we look forward to the opportunity to welcome you back in the future. Whether it's for another relaxing stay or to explore more of what our property has to offer, we'll be here to ensure your visit is just as enjoyable.

8/10 (良い)

Tia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love that this place is like an old school lodge. Makes me think of the place from Dirty Dancing. Everything was very nice! However, we arrived during the week and was basically empty, and felt a little bit haunted!!!!
2023 年 10 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Tia,Thank you for choosing Highland Lake Inn and Resort for your recent visit, and for sharing your thoughts with us. We're delighted to hear that you appreciate the nostalgic charm of our property.We're sorry to hear that you felt the property was a bit empty during your weekday visit, which might have contributed to a unique and quiet atmosphere. We had a large wedding group leave the property earlier that day. As for the "haunted" feeling, we understand that older properties like ours can carry a sense of history and character that some might interpret in different ways. While we can't promise any ghostly encounters, we can assure you that our team is always here to ensure your comfort and safety during your stay.We appreciate your feedback, as it helps us improve and better serve our guests. If you decide to visit us again in the future, we hope to provide an even more enjoyable experience. Warm regards,Zsavetta BrowningGuest Services SupervisorHighland Lake Inn and Resortwww.hliresort.com

10/10 (非常に良い)

Alton

家族旅行
Quite Food was excellent
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Theda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great Weekend Stay
This was absolutely a fantastic place to stay - the only issue I had was the mattress was to hard, everything else was perfect.
2023 年 9 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear Theda,Thank you for your kind feedback! We're thrilled to hear you had a fantastic stay with us. We appreciate your input about the mattress and will consider it for future improvements. We hope to welcome you back soon!Warm regards,Guest Services Highland Lake Inn and Resort

10/10 (非常に良い)

Mandi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful!
Beautiful and relaxing. The breakfast buffet was delicious.
2023 年 9 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 9 月 24 日)
Thank you for your kind words! We're thrilled you had a wonderful and relaxing stay. It's great to hear that you enjoyed our delicious breakfast buffet. We take pride in offering a variety of tasty options to start your day off right. We look forward to hosting you again!Warm regards,Guest ServicesHighland Lake Inn and Resort

8/10 (良い)

Louis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Some might think the Inn a bit dated, but that is what I liked about it. It is not a spa with myriad creature comforts. The grounds are well kept and suited to those who prefer nature to cruise ship activities.
2023 年 8 月に 2 泊滞在
Brittからの返信 (投稿日 : 2023 年 9 月 4 日)
Thank you for your review. We are glad you enjoyed your stay and our lovely grounds. If we can be of service to you in future, please let us know. Safe travels!

10/10 (非常に良い)

Cynthia

2023 年 7 月に 3 泊滞在
Brittからの返信 (投稿日 : 2023 年 7 月 26 日)
Thank you for your review. We hope to see you again soon. Safe travels!

10/10 (非常に良い)

bernyce

Wonderful and breakfast was especially nice.
2023 年 7 月に 1 泊滞在
Brittからの返信 (投稿日 : 2023 年 7 月 17 日)
Thank you for your review. We are so glad that you enjoyed you stay! Safe travels.

10/10 (非常に良い)

Alan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A beautiful retreat with gorgeous grounds, lake and a very good full breakfast.
2023 年 7 月に 1 泊滞在
Brittからの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you Alan! We are so glad you enjoyed your stay. Hope to see you again soon. Safe travels.

8/10 (良い)

Sharon Dianne、Marilla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This facility has a vintage, camp-like atmosphere. Nice, but not overly impressive. Breakfast was excellent!
2023 年 5 月に 2 泊滞在
Brittからの返信 (投稿日 : 2023 年 6 月 19 日)
Thank you for your review. We appreciate your stay and wish you stay travels in the future.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Home away from home
We have been staying here regularly as our child is in school nearby. It feels like a little private club in the woods though still quick access to town and 25 min to Asheville.
2023 年 5 月に 5 泊滞在
Brittからの返信 (投稿日 : 2023 年 6 月 1 日)
Thank you for your kind words. We are so glad you enjoyed your stay! We hope to welcome you again soon.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス
disappointing
Check-in took 30 minutes, they had accidentally given our room to someone else, & our new room was full of wasps, spiders, & stink bugs. Not the relaxing night we had hoped for.
2023 年 3 月に 1 泊滞在
Lodging GMからの返信 (投稿日 : 2023 年 4 月 6 日)
We were sorry to hear that your stay was not relaxing. With the first warm weekend of the year, some young wasps were woken. As soon as you made us aware the day of your checkout, our maintenance team found the small nest and addressed the issue. We did not find other bugs upon inspection, but sprayed the room just in case. If we had known of your dissatisfaction, we could have immediately addressed the wasps or moved you to a different room. If you'd like to take advantage of the free room night we offered on the phone, just let us know. Best wishes and safe travels.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great for couples
Great place and have stayed here many times. Food and service at the restaurant is superb and room is great. Would recommend.
2023 年 3 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 3 月 13 日)
We are so glad you enjoyed your stay! Thank you for your review and we hope to serve you again soon.

10/10 (非常に良い)

Lonnie

2023 年 2 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2023 年 3 月 20 日)
We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 (非常に良い)

Melinda

良かった点 : 清潔度
2023 年 2 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 3 月 13 日)
Thank you for your review!

10/10 (非常に良い)

Tania、Battle Ground

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was cozy and the staff was so friendly. It felt like home!
2023 年 2 月に 4 泊滞在
HLIResortからの返信 (投稿日 : 2023 年 2 月 13 日)
Thank you for the wonderful review! We hope to see you again soon!

10/10 (非常に良い)

Lauren

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

10/10 (非常に良い)

Laurie

2022 年 12 月に 1 泊滞在

8/10 (良い)

Kent

良かった点 : 清潔度
Very limited restaurant service Heating was poor
2022 年 12 月に 4 泊滞在
HLIResortからの返信 (投稿日 : 2022 年 12 月 30 日)
Thank you for the review! We apologize for the limited restaurant hours and the very cold snap we experienced that caused a few issues with some of our heating units during your stay. We hope this will not deter you from visiting us again!

6/10 (普通)

Sam

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Convenience to playhouse
2022 年 12 月に 1 泊滞在
HLIResortからの返信 (投稿日 : 2022 年 12 月 12 日)
Thank you for staying with us!

10/10 (非常に良い)

Todd

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 1 泊滞在
HLIResortからの返信 (投稿日 : 2022 年 11 月 28 日)
Thank you! Please come see us again soon!

10/10 (非常に良い)

Rachel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 1 泊滞在
HLIResortからの返信 (投稿日 : 2022 年 11 月 18 日)
Thank you! Please come visit again soon!

10/10 (非常に良い)

Brita

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was exactly what i was hoping for when i planned a mini vacation for my husband and myself. It was quiet, gorgeous, and relaxing. The staff always smiled. I would skip the brunch; sticking to their amazing breakfast, which is included. While the brunch is nice, it's expensive. The restaurant is very good for dinner. We plan to stay again.
2022 年 10 月に 3 泊滞在
HLIResortからの返信 (投稿日 : 2022 年 11 月 3 日)
Thank you for the great review Brita! We are very pleased that you enjoyed a quiet and relaxing stay. We look forward to having you back again!

10/10 (非常に良い)

Jim、Columbia

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
A truly pleasant stay. Bery convienant to downtown. The grounds are very nice Difinitley book the Woodward House in either the Balsam or Hummingbird Rooms.
2022 年 9 月に 2 泊滞在
Charlieからの返信 (投稿日 : 2022 年 9 月 5 日)
Hi Jim,Thank you for the kind review! We strive to provide a high-end hospitality experience that reflects the highest quality standards. I am happy that you were able to experience a stay in one of our suites. We look forward to seeing you again!Best, Charlie Armentrout, CHIA, RASPProperty Support ManagerHighland Lake Inn & Resort

10/10 (非常に良い)

Brett

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely older property. Very peaceful and well kept. You can tell some of the buildings are older but that is part of the charm.
2022 年 7 月に 2 泊滞在
HLIResortからの返信 (投稿日 : 2022 年 8 月 24 日)
Thank you for the charming review! We hope to have you back again soon!

10/10 (非常に良い)

Rachel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommend for a calm, relaxing getaway. The room in the lodge was perfect. Perfect space, comfortable bed, and very clean. There is so much to do on the property-and everything was in great shape. Definitely plan to return!
2022 年 6 月に 2 泊滞在
HLIResortからの返信 (投稿日 : 2022 年 7 月 1 日)
Thank you so much Rachel! We are definitely looking forward to having you back!

6/10 (普通)

Elizabeth

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
2022 年 6 月に 2 泊滞在

10/10 (非常に良い)

sonya

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 4 月に 1 泊滞在

10/10 (非常に良い)

Jason

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent place to stay to unwind.. enjoyed our stay in the humming bird suite.. Quiet, no noise from outside.. but also excellent location for those that may want to runout and have day in Asheville or Greenville, or any place in western North Carolina only a little distance away. really enjoyed the complimentary breakfast on mornings when you dont want to go far.. Thank you all at Highlands Lake Inn & Resort..
2022 年 4 月に 5 泊滞在
HLIResortからの返信 (投稿日 : 2022 年 4 月 15 日)
Hi Jason, thank you so much for the wonderful review! We're delighted to hear you enjoyed your time here and we look forward to seeing you again!

10/10 (非常に良い)

Elaine

2022 年 4 月に 1 泊滞在
HLIResortからの返信 (投稿日 : 2022 年 4 月 8 日)
Thank you! Please come see us again soon!

8/10 (良い)

Stephanie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The grounds were beautiful. Great for walking. The restaurant seemed lovely, even though we did not get to go to dinner there, just breakfast. Our room was big. Linens, pillows and bed could have been a bit better but we’re acceptable. Water pressure was a little lacking in the shower.
2021 年 12 月に 1 泊滞在
HLIResortからの返信 (投稿日 : 2021 年 12 月 30 日)
Hi Stephanie, thank you for sharing your recent experience with us! We appreciate your business and comments regarding the linens and shower pressure. This will be shared with our facilities team for further improvements. We hope you'll come back soon for another stay!

10/10 (非常に良い)

Albert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rustic environment
Very rustic environment. We go there every year for our anniversary. The restaurant is outstanding as well. We love it.
2021 年 12 月に 1 泊滞在
HLIResortからの返信 (投稿日 : 2021 年 12 月 14 日)
Thank you for the great review! We look forward to your next visit!