Deluxe Suite, 2 Bedrooms (2nd floor) | デスク、遮光カーテン、WiFi (無料)、ベッドシーツ

ブリストルコーン モーテルの口コミ

2.5 out of 5

口コミ

8.4

とても良い

評価 10 - 714 件の口コミ中 303 件が非常に良い" "
評価 8 - 714 件の口コミ中 273 件が良い" "
評価 6 - 714 件の口コミ中 92 件が普通" "
評価 4 - 714 件の口コミ中 29 件が不満" "
評価 2 - 714 件の口コミ中 17 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

7.4/10

設備とサービス

8.0/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

6/10 (普通)

Allison

良かった点 : スタッフとサービス
I stay here regularly enjoying this independent motel. This time the winter salt had not been swept from the sidewalks, I had no mini fridge in my room, the hot water was not hot for an evening shower and the breakfast bar was not restocked. I am sorry to report this because I have like staying here and will do it again and hope that these details are fixed next time.
2024 年 4 月に 1 泊滞在

4/10 (不満)

Connie

ペット同伴の旅行, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
We stayed there years ago and it now needs to be updated. The drapes were old fashioned and very wrinkled. The bedspreads were not large enough to cover the box springs and not attractive at all. There was no microwave in the room which was inconvenient since we got takeout for dinner and couldn’t reheat it. Breakfast was very sparse but we did get an apple that was good and we filled our to go cups with coffee. We had to wait a few minutes for the office to open for the breakfast bar. The outside of the facilities need some repairs The room seemed clean and the bed was comfortable. It was quiet. There was an additional pet fee that had to be paid on site after paying our registration fee on line. We probably will not stay there again.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Suzanne、Littlefield

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
From the minute we checked in, the staff was so helpful and accommodating. The room was spotless and big. Although this is an older motel, you can see that it is been updated and is in the process of updating. We will definitely be back on our next visit to Ely.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Harold

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly, clean, Western Nevada appropriate.
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 19 日)
We appreciate your great feedback. Thank you for taking the time to share your thoughts with us! We were delighted to help you feel at home in Ely, and we hope to indeed welcome you back again soon.

6/10 (普通)

Gerald & Bettie Rae

気になった点 : 施設のコンディションと設備
The premises were unkempt and crumbling. The bathroom didn’t feel clean. More bedding would have been useful and appreciated.
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for feedback! We very much appreciate your honesty in telling us about your stay, This is how we can make further improvements in daily operations! We hope to see you again in the future!

6/10 (普通)

Tina

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
It is right by a busy, noisy street. Has a small jam packed parking lot. Hard bed, not enough outlets, no coffee in the lobby until 6:30 am.
2024 年 3 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for feedback! We very much appreciate your honesty in telling us about your stay, This is how we can make further improvements in daily operations! We hope to see you again in the future!

8/10 (良い)

Marlene

2024 年 4 月に 1 泊滞在

6/10 (普通)

Dale

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No staff available..key was left under door matt(confirmed a couple hours before arrival time by email...IF u thought to chech it) .Room was underwhelming, tv remote did not work well ..had to turn on/off manually IF you knew where to find the power button.. older facility in need of upgrades.. beds were ok.. there was staff & coffee in the morning..liked the location..easy access to area & hiway..but a let down in terms of service, lack of staff (there was none at night) and had a general but not terrible run down look to the facility.
gmからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your stay with us at the Bristlecone Motel, Ely, Nevada.

8/10 (良い)

David

気になった点 : スタッフとサービス
Being Easter weekend,and a stated staff shortage , we were presented with the office that was closed when we arrived, and didn’t open at 6:30am on Sunday morning, and thus we didn’t get any breakfast. Though our stay was pleasant enough by the leaving of keycards in a good location and being notified by text message as to where to find them, the presumption that an unreliable message platform was a sufficient way to check us in was potentially dicey approach. Should the text message not arrived, my phone have been out of charge, insufficient signal to retrieve messages, all are just a few eventualities that might have made this shortfall of office staff result in our being left without a room for the night. So though this worked out, the fact that the office didn’t open on time, we got not included breakfast and therefore had to waste additional time in Ely procuring coffee and food this morning was a bit disappointing.
2024 年 3 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for feedback! We very much appreciate your honesty in telling us about your stay, This is how we can make further improvements in daily operations! We hope to see you again in the future!

10/10 (非常に良い)

Anne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy access from the highway
2024 年 3 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your stay with us at the Bristlecone Motel, Ely, Nevada!

10/10 (非常に良い)

Robert、Sherwood Park

良かった点 : 清潔度、スタッフとサービス
Air conditioner allowed excess noise.
2024 年 3 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your stay with us at the Bristlecone Motel, Ely, Nevada!

8/10 (良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was in a convenient location, not too noisy, beds were very comfortable. The morning breakfast was cereal and energy bar.
2024 年 3 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you so much for your feedback and I am pleased to hear that you had an enjoyable stay at the Bristlecone Motel in Ely. Hoping to see you again in the future!

10/10 (非常に良い)

Harold

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All went well
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Harold, Thank you for your stay with us at the Bristlecone Motel, Ely, Nevada! We're thrilled to hear that your accommodation was comfortable and our team made sure you had everything you needed during your time with us.

10/10 (非常に良い)

Steven、EL CENTRO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like staying here when travelling to/from family visits in NE Nevada. Rooms are always clean and I have never had a problem with noise. Mexican restaurant next door is a good place to eat.
2024 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 4 日)
We are happy to know that you had great experience staying at Bristlecone Motel, Ely, Nevada. It would be great to see you again when your adventures bring you back this way!

8/10 (良い)

Ruth

良かった点 : スタッフとサービス
We always stay here on our way through. Staff is always top notch and it's a decent safe place to stay for the night
2023 年 12 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking a moment to share your experience. We are happy to hear you found the overall experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to the Bristlecone Motel, Ely, Nevada in the not too distant future.

10/10 (非常に良い)

Amy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stay here every year on our way to Elko, to the National Cowboy Poetry Gathering. It is always clean, quiet, warm, personable, and super convenient. The cost is always quite reasonable and our check in smooth. This is the best place in Ely.
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 12 日)
It brings us pleasure to be able to provide our guests with the full comfort and value that they expect; and we are delighted to hear that you found that to be the case. We pride ourselves on our clean accommodations and affordable rates, and it brightens our day to know that you appreciated these aspects. We hope to see you again soon!

8/10 (良い)

Dean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean older motel. Comfortable bed. Didn’t like the ice in parking lot where our car was parked as we had to be very careful not to fall.
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for staying with us at Bristlecone Motel, Ely, Nevada and taking time to share your review with us.

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice overnighter.
Excellent staff. Older but updated and well maintained property. Very clean. Our room was next to busy highway and a bit noisy until traffic slowed. My biggest concern was a bit too much light coming through main window. Updated black out curtains would be great. They offer coffee, juice and some breakfast snacks in the morning that were much appreciated.
2024 年 1 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for feedback! We very much appreciate your honesty in telling us about your stay, This is how we can make further improvements in daily operations! We hope to see you again in the future!

8/10 (良い)

Todd

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The tub was not wiped out properly. The hot water in the room we stayed in on the 22nd wouldn't work properly. Other than that we like the bristlecone.
2023 年 12 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 18 日)
Thank you for feedback! We very much appreciate your honesty in telling us about your stay, This is how we can make further improvements in daily operations! We hope to see you again in the future!

10/10 (非常に良い)

Robbie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and affordable
Front desk was very helpful. It was clean. Reserved last minute because of storm coming.
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 18 日)
Thank you for staying with us at Bristlecone Motel, Ely, Nevada and taking time to share your review with us. We can't wait to pass along your kind words to our team. Should your travels bring you back to the area, we hope you'll choose us again.

10/10 (非常に良い)

Harold

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 18 日)
Thank you for staying with us at Bristlecone Motel, Ely, Nevada and taking time to share your review with us.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
We stayed for one night, and for the price you really can't beat it. The building is old but it looks like they are renovating some parts. The breakfast was simple but good. The only problem with our room was that there was no shower curtain--like someone removed the old one and forgot to put up a new one. I forgot to tell the person at the front desk when we checked out so check room 226!
2023 年 12 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 18 日)
Thank you for feedback! We very much appreciate your honesty in telling us about your stay, This is how we can make further improvements in daily operations! We hope to see you again in the future!

10/10 (非常に良い)

Todd

2023 年 12 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for your stay with us at the Bristlecone Motel, Ely, Nevada!

10/10 (非常に良い)

Bob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for your stay with us at the Bristlecone Motel, Ely, Nevada!

2/10 (非常に不満)

M

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
One star
Most of the rooms were unavailable due to renovation. Our room was close to the main boulevard and the road noise was so bad we barely got any sleep. There was a sewage smelloff and on. Carpet and bathroom floors were very dirty. There was no microwave in the room. The beds were uncomfortable. Watch out for the staircase. The first step is higher than standard and a tripping risk. Stafg smoked outside below our room and the smoke came right in so we could not open the windows and had to be quick coming in and out of the door to keep the smoke out.
2023 年 12 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you so much for your feedback. We are disappointed to know that we failed to meet your expectations. We apologize for any inconvenience you went through during your stay. We hope that you will consider staying with us again in the future.

10/10 (非常に良い)

Mark

2023 年 12 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for your stay with us at the Bristlecone Motel, Ely, Nevada!

8/10 (良い)

Harold

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for your stay with us at the Bristlecone Motel, Ely, Nevada!

8/10 (良い)

Josh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very friendly staff!
2023 年 12 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you so much for taking the time to submit a review of the Bristlecone Motel. I am so pleased to hear that our team took great care of you and your family! We will see you on the next go round!

8/10 (良い)

Matthew

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Door gaps, drapery gaps, single pain windows let in cold air. Traffic noise was loud at time. Not a huge variety for breakfast.
2023 年 11 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for feedback! We very much appreciate your honesty in telling us about your stay, This is how we can make further improvements in daily operations! We hope to see you again in the future!

6/10 (普通)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for staying with us at Bristlecone Motel, Ely, Nevada and taking time to share your review with us.

8/10 (良い)

Allison

2023 年 11 月に 1 泊滞在
gmからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for your stay with us at the Bristlecone Motel, Ely, Nevada!

6/10 (普通)

Alan

2023 年 11 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for staying with us at Bristlecone Motel, Ely, Nevada and taking time to share your review with us.

8/10 (良い)

Jack

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
.
2023 年 11 月に 3 泊滞在
gmからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for staying with us at Bristlecone Motel, Ely, Nevada and taking time to share your review with us.

10/10 (非常に良い)

Enrique、Fontana

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet, friendly staff, great area to walk and enjoy a good restaurant or two close by. Clean rooms and outdoor.
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 14 日)
Enrique, Thank you for taking a moment to share your experience. We are happy to hear you found the overall experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to the Bristlecone Motel, Ely, Nevada in the not too distant future.

2/10 (非常に不満)

Aaron

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Needs LOTS of work!’
Old hotel with some renovation. Check in was great. Morning person not so much. Beds are HARD! Cobwebs in the bathroom. Lousy “continental “ breakfast with requested milk self served from a gallon jug!! New carpet and granite counter tile were nice. Noisy too with bed frame knocking on the wall each time you turned over!!! Ugh.
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 10 日)
Aaron, We appreciate you taking the time to reach out after your recent stay! Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. Please come stay with us again next time!

8/10 (良い)

Harold

2023 年 11 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for staying with us at Bristlecone Motel, Ely, Nevada and taking time to share your review with us.

10/10 (非常に良い)

Kirsten

良かった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for taking time to share your review with us.

10/10 (非常に良い)

Judith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay; convenient as we have a large dog.
2023 年 11 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you so much for taking the time to submit a review of the Bristlecone Motel. I am so pleased to hear that our team took great care of you and your family! We will see you on the next go round!

10/10 (非常に良い)

Merna

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for taking time to share your review with us.

8/10 (良い)

Carol

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for taking time to share your review with us.

8/10 (良い)

Francisco、Yerington

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location for my trip
2023 年 10 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
We are very appreciative for your feedback and it was certainly our pleasure to ensure you had everything you needed for a comfortable and productive stay. We can't wait to have you back!

10/10 (非常に良い)

Charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A nice overnight stay
I found the staff very friendly and helpful. The room was clean and orderly. I enjoyed my overnight stay after many hours of driving.
2023 年 10 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you so much for taking the time to submit a review of the Bristlecone Motel. I am so pleased to hear that our team took great care of you and your family! We will see you on the next go round!

6/10 (普通)

Violet

家族旅行
It was noisy from the street traffic. Alot of trucks passed thru the area.
2023 年 10 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for taking a moment to share your experience.

10/10 (非常に良い)

Ed or Ann

2023 年 10 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for taking time to share your review with us.

4/10 (不満)

Penelope

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The room lacked light fixtures and was very dark. The television did not work. Breakfast room was small and spartan. Offerings were awful. Only stay here if you are desperate.
2023 年 9 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
We appreciate your time in posting comments about your recent stay with us, and we're sorry to hear that you were not 100% satisfied with your stay. We've shared your comments with our team to use as a training tool, ensuring a positive experience for all guests moving forward. We hope that you will consider staying with us again should your travels bring you back to the Ely area.

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for taking time to share your review with us.

6/10 (普通)

Alvin

家族旅行
良かった点 : 清潔度、スタッフとサービス
Older facility. Very clean, we were treated nicely at check-in and check-out.
2023 年 10 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for your feedback. Our team works hard to ensure our guests have a great stay and I know they will be happy to read your comments. Thanks again for sharing with us your experience, and we hope to welcome you back again soon.

8/10 (良い)

Terry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is located on the main highway route. My criticisms: 1.) A light bulb was out in the bathroom. 2.) The pop-up in the bathroom sink was missing. 3.) The toilet set was loose--I had to tighten it by hand so that it was "stable." Yes, they classify it as free "breakfast," nothing hot or fresh. It was all packaged muffins and protein bars. Better than nothing, but not a first-class breakfast.
2023 年 10 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for feedback! We very much appreciate your honesty in telling us about your stay, This is how we can make further improvements in daily operations! We hope to see you again in the future!

10/10 (非常に良い)

tami

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
It was affordable and comfortable. The breakfast offerings could have been better though. Maybe some hard boiled eggs
2023 年 10 月に 3 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for your feedback. Our team works hard to ensure our guests have a great stay and I know they will be happy to read your comments. Thanks again for sharing with us your experience, and we hope to welcome you back again soon.

8/10 (良い)

Bob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
gmからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for taking time to share your review with us.