We are a couple with a 7 month old baby seeking a 2-day escapade at Le Mist, and we got it if it weren't for the unprofessional check-out, the overall rating would have been Excellent.
Very nice and new hotel, perched on a high hilltop overlooking a wide valley, this hotel offers everything you wish for in a 5* environment.
Rooms are new and wide with breathtaking views on either sides (mountain and valley), make you forget all of the usual stress, especially the view of our Lady AlHosn on the other hilltop that can be seen from everywhere.
Food was excellent, and the restaurant staff was very delightful and caring for our needs.
Our stay was almost perfect until the time for check-out, as we have a baby, packing things is not as easy as it used to be, we requested an extension for 30 mn. (beyond the "standard" 12:00p) which was rudely refused, as if they wanted us to put our stuff outside the room and pack it in the lobby. I tried to explain to her that we were in the process of packing and that we have a baby that was crying all morning, but the lady at the reception was still insisting until a very nice hotel staff (Ms. Latty) came forward and said that it was ok to keep the room for a while. If we are to get back to this hotel during the ski season it would be only because of her and her nice understanding gesture. Thank you Ms. Latty. I would want to recommend this hotel; however couples with babies be advised of the reception's anti-baby policy.