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Response from Hilton Dublin Airport on May 3, 2024
Dear Sinead, thank you for taking the time to share your review. We are delighted you have enjoyed your stay with us and we hope to see you again soon.
Great location near a shopping centre and bus connects! Staff was very courteous and helpful, facilities clean and lobby was nice. Soundproofing of rooms was a bit less but the neighbors were fortunately courteous as well.
Claire
Stayed 2 nights in Apr 2024
Response from Hilton Dublin Airport on May 3, 2024
Dear Claire, thank you for taking the time to share your review. We are delighted you have enjoyed your stay with us and we really appreciate your lovely feedback for our team. We look forward to welcoming you back to our hotel again in the near future.
Staff person CIARA was very accommodating. I had forgotten to request an accessible room, phoned the Hilton 800 #, and was told Hilton “couldn’t help.” Luckily I found the direct Ireland number for this hotel, where Ciara arranged all with great kindness & efficiency. She is the best! I will return!
Bernice
Stayed 1 night in Apr 2024
Response from Hilton Dublin Airport on May 3, 2024
Dear Bernice, many thanks for taking the time to share your review. We are delighted you have enjoyed your experience of our hotel and we really appreciate your kind words for one of our team members. We look forward to welcoming you back to our hotel again in the near future.
Response from Hilton Dublin Airport on May 3, 2024
Dear Melony, many thanks for sharing your review. We are delighted to hear that you have enjoyed your experience and we look forward to seeing you again soon.
Response from Hilton Dublin Airport on Apr 4, 2024
Dear Irene, many thanks for taking the time to share your review. We are pleased to hear that you enjoyed your experience of our hotel and we hope to see you again soon.
Service in the bar was very slow, seemed understaffed. The rooms were good and the shuttle the airport very convenient.
Ronald
Stayed 1 night in Mar 2024
Response from Hilton Dublin Airport on Mar 19, 2024
Dear Ronald, many thanks for taking the time to share your review. We are pleased you have enjoyed your stay with us and found our hotel convenient for accessing Dublin Airport. Thank you also for your feedback in relation to the bar, please accept our sincere apologies for any inconvenience caused. We look forward to having another opportunity to welcome you back to our hotel again in the future.
10/10 Excellent
Desmond
Mar 14, 2024
Desmond
Stayed 1 night in Mar 2024
Response from Hilton Dublin Airport on Apr 4, 2024
Dear Desmond, thank you for taking a moment to share your review. We are delighted you have enjoyed your stay with us and we hope to see you again soon.
Response from Hilton Dublin Airport on Feb 26, 2024
Dear Rebecca, many thanks for taking the time to share your review. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back to our hotel again in the near future.
Response from Hilton Dublin Airport on Feb 12, 2024
Dear ruby, thank you for taking the time to share your review. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back to our hotel again in the near future.
Response from Hilton Dublin Airport on Feb 12, 2024
Dear Wan Hasbi, many thanks for taking a moment to share your review. We are delighted to hear that you enjoyed your stay and we hope to see you again soon.
8/10 Good
james, Greenbrae
Feb 3, 2024
Clean , functional, and consistent, great staff..
james
Stayed 1 night in Feb 2024
Response from Hilton Dublin Airport on Feb 12, 2024
Dear james, thank you for taking a moment to share your review. We are delighted you have enjoyed your stay with us and we really appreciate your kind words for our team. We look forward to seeing you again soon.
2/10 Terrible
Jonathan
Feb 2, 2024
Disliked: Staff & service
Jonathan
Stayed 1 night in Jan 2024
Response from Hilton Dublin Airport on Feb 12, 2024
Dear Jonathan, many thanks for taking a moment to share your review. We are extremely disappointed to note that you have not enjoyed your stay with us. Please accept our sincere apologies for any inconvenience caused on this occasion. We do hope that we will get another opportunity to welcome you back to our hotel again in the near future.
4/10 Poor
Michael, Brentwood
Jan 21, 2024
Liked: Cleanliness, staff & service
Michael
Stayed 1 night in Jan 2024
Response from Hilton Dublin Airport on Jan 23, 2024
Dear Michael, many thanks for taking the time to share your review. We are disappointed to note you have not enjoyed your experience of our hotel and we sincerely apologise for any inconvenience caused. We hope that we will get another opportunity to welcome you back to stay with us again in the future.
6/10 Okay
Eric
Business traveler
Jan 21, 2024
Liked: Staff & service
Eric
Stayed 4 nights in Jan 2024
Response from Hilton Dublin Airport on Jan 23, 2024
Dear Eric, many thanks for taking a moment to share your review. We are disappointed we have not entirely met your expectations. Please accept our sincere apologies for any inconvenience and disappointment caused. We do hope that we will get another opportunity to welcome you back to stay with us again in the near future.
10/10 Excellent
Carol
Jan 18, 2024
Carol
Stayed 1 night in Jan 2024
Response from Hilton Dublin Airport on Jan 23, 2024
Dear Carol, thank you for taking the time to share your review. We are delighted you have enjoyed your stay with us and we look forward to welcoming you back to the hotel again in the near future.
Great Hotel to use for a night prior to flying next day. Staff are very friendly and helpful. Food in restaurant was very good. Rooms and Bathrooms are clean and functional.
Nice area to walk around and felt safe.
Adele
Stayed 1 night in Jan 2024
Response from Hilton Dublin Airport on Jan 16, 2024
Dear Adele, thank you for taking the time to share your review. We are delighted you have enjoyed your stay with us and we really appreciate your kind feedback. We look forward to welcoming you back to our hotel again soon.
An excellent stay - lovely room, clean, comfortable and large. Very peaceful nights sleep. Staff are good. Gym is excellent also.
Breakfast was great. Can’t wait to stay again!
CLAIRE
Stayed 1 night in Jan 2024
Response from Hilton Dublin Airport on Jan 16, 2024
Dear CLAIRE, many thanks for taking a moment to share your review. We are delighted you have enjoyed your experience of our hotel and team, thank you for your kind feedback. We look forward to welcoming you back to stay with us again in the near future.
Response from Hilton Dublin Airport on Jan 16, 2024
Dear Pauline, thank you for taking the time to share your review. We are delighted you have enjoyed your stay with us and we look forward to seeing you again soon.
Arrived at the hotel and was given a floor on the 4th Floor. Room was very tired and had an overwhelming smell of bleach. Asked for a room change and was booked into room 128 which I was told was a “refurbished” room. Room was OK, but was next to a very busy and noisy road. Honestly I thought the windows were open as it was so noisy, but no, there is just no insulation!! Hilton had one job…..give a safe comfortable space to get a good nights sleep……unacceptable noise levels from the road and the fact the the aircon is useless meant that they failed!!
ALAN
Stayed 2 nights in Jan 2024
Response from Hilton Dublin Airport on Jan 16, 2024
Dear ALAN, thank you for taking a moment to share your review. We are disappointed we have not met your expectations on this occasion and that your stay was without fault. Please accept our sincere apologies for any inconvenience caused. We hope that we will get another opportunity in the future to welcome you back to our hotel.
Had a wonderful one night stay prior to flying out of DUB.
Noreen
Stayed 1 night in Jan 2024
Response from Hilton Dublin Airport on Jan 9, 2024
Dear Noreen, many thanks for taking a moment to share your review. We are delighted you have enjoyed your stay with us and we really appreciate your kind words. We look forward to welcoming you back to our hotel again in the near future.
Arrive late and need to be out early in the morning. Took a shower and only then we experience there and then, there was no hot water (hence at best only luke warm after flowing for a long time of 10 minutes) !. Anyway, can't ring receptionist nor can I complain while in the middle of a shower. Anyway told receptionist the following morning as a feedback.
Never had I experience this in any hotel especially from Hilton. lessons learnt .....never take for granted that there's always hot water. Make sure to check and complain before jumping in.
Verified traveler
Stayed 1 night in Jan 2024
Response from Hilton Dublin Airport on Jan 9, 2024
Dear Guest, thank you for taking the time to share your review. We are disappointed that this was your experience of our hotel. Please accept our sincere apologies for any inconvenience caused by the issue you had encountered as this is not in keeping with our usual levels of standards. We do hope that this will not deter you from choosing to stay with us again in the future.
Response from Hilton Dublin Airport on Jan 9, 2024
Dear Qiongdi, thank you for taking a moment to share your feedback. We are delighted you have enjoyed your stay with us and we look forward to welcoming you back to our hotel again in the near future.
8/10 Good
Simon
Jan 7, 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Simon
Stayed 1 night in Jan 2024
Response from Hilton Dublin Airport on Jan 9, 2024
Dear Simon, thank you for taking a moment to share your review. We are pleased you have enjoyed your stay with us and we hope to see you again.
Restaurant was good value and food was excellent. The room was clean and comfortable. Staff were very helpful about additions requests to store medication and everything was warm, friendly and efficient
Verified traveler
Stayed 1 night in Dec 2023
Response from Hilton Dublin Airport on Jan 31, 2024
Dear guest, thank you for taking the time to share your review. We are delighted you have enjoyed your stay with us and we greatly appreciate your kind words for the team. We look forward to welcoming you back to our hotel again in the near future.
Response from Hilton Dublin Airport on Jan 8, 2024
Dear Philip, thank you for taking the time to share your review. We are pleased you have enjoyed your stay and we look forward to welcoming you back to our hotel again in the near future.
Fantastic hotel. Lovely facilities and staff. Very convenient for the airport.
Neil
Stayed 2 nights in Dec 2023
Response from Hilton Dublin Airport on Dec 19, 2023
Dear Neil, thank you so much for taking the time to share your review. We are thrilled you have enjoyed your experience of our hotel along with the service provided by the team. We look forward to welcoming you back to stay with us again in the near future.
Response from Hilton Dublin Airport on Dec 19, 2023
Dear Christopher, many thanks for taking a moment to share your review. We are pleased you had an excellent stay with us and we look forward to welcoming you back to our hotel again in the near future.
Response from Hilton Dublin Airport on Dec 19, 2023
Dear Joan, thank you for taking a moment to share your review. We are delighted you have enjoyed your stay with us and we look forward to seeing you again soon.
Excellent staff real friendly rooms are cosy. A great stay
Tony
Stayed 2 nights in Nov 2023
Response from Hilton Dublin Airport on Dec 4, 2023
Dear Tony, thank you for taking the time to share your review. We are delighted you have enjoyed your stay with us and we really appreciate your kind words for the team. We look forward to welcoming you back to our hotel again in the near future.
Response from Hilton Dublin Airport on Dec 19, 2023
Dear Emmanuel, thank you for taking a moment to share your review. We are pleased you have enjoyed your stay with us and look forward to seeing you again soon.
Very clean hotel with convenient location and shuttle to the airport.
Laura
Stayed 1 night in Nov 2023
Response from Hilton Dublin Airport on Nov 29, 2023
Dear Laura, many thanks for taking a moment to share your review. We are delighted you enjoyed your stay with us and we look forward to welcoming you back to our hotel again in the near future.
6/10 Okay
Keith
Nov 19, 2023
Keith
Stayed 1 night in Nov 2023
Response from Hilton Dublin Airport on Nov 20, 2023
Dear Keith, thank you for taking the time to share your review. We are disappointed you have not entirely enjoyed your experience of our hotel. Please accept our sincere apologies that we have not met your expectations on this occasion and for any inconvenience that this may have caused. We hope that we will get another opportunity to welcome you back to stay with us again in the near future.
Response from Hilton Dublin Airport on Nov 20, 2023
Dear Guest, many thanks for taking the time to share your review. We are delighted you have enjoyed your stay with us and we look forward to welcoming you back to our hotel again in the near future.
10/10 Excellent
Gale
Nov 15, 2023
Gale
Stayed 1 night in Nov 2023
Response from Hilton Dublin Airport on Nov 20, 2023
Dear Gale, thank you for taking the time to share your review. We are pleased you have enjoyed your experience and we look forward to welcoming you back to stay with us again in the near future.
10/10 Excellent
John
Nov 12, 2023
John
Stayed 1 night in Nov 2023
Response from Hilton Dublin Airport on Nov 15, 2023
Dear John, thank you for taking the time to share your review. We are pleased you have enjoyed your stay with us and we hope to see you again soon.
10/10 Excellent
Verified traveler
Nov 11, 2023
Verified traveler
Stayed 1 night in Nov 2023
Response from Hilton Dublin Airport on Nov 15, 2023
Dear Sean, thank you for taking the time to share your feedback. We are delighted you have enjoyed your experience of our hotel and we look forward to welcoming you back to stay with us again soon.
Beautiful hotel and staff very good nothing was too much to ask for, even placed a lovely happy birthday message in the room for my fiancé
jonathan
Stayed 1 night in Nov 2023
Response from Hilton Dublin Airport on Nov 15, 2023
Dear jonathan, thank you for taking the time to share your review. We are delighted you have enjoyed your stay with us and we really appreciate your kind words for the team. We look forward to seeing you again soon.
Hotel dining staff could have been more attentive.
Gregory
Stayed 1 night in Oct 2023
Response from Hilton Dublin Airport on Nov 15, 2023
Dear Gregory, thank you for taking a moment to share your review. We are pleased you have enjoyed your stay with us and we really appreciate your valued feedback. We hope that we will get another opportunity to welcome you back to our hotel again in the future.
The best hotel conviniently located, amazing staff and extremely comfortable, clean hotel. This hotel deserves 5 STAR
Mohammed
Stayed 4 nights in Oct 2023
Response from Hilton Dublin Airport on Nov 2, 2023
Dear Mohammed, many thanks for taking a moment to share your review. We are delighted you have a great experience of our hotel and team. We look forward to welcoming you back to stay with us again in the near future.
Nice friendly check in with no waiting, lovely spotless corner room, great food and service in the restaurant and bar.all round a great place to stay.
Jacqueline
Stayed 1 night in Oct 2023
Response from Hilton Dublin Airport on Oct 31, 2023
Dear Jacqueline, many thanks for taking the time to share your review. We are delighted you had a lovely experience of our hotel and we look forward to welcoming you back to stay with us again in the near future.
Great for an airport stay. Staff was amazing and the restaurant was perfect for breakfast and dinner.
Mallory
Stayed 1 night in Oct 2023
Response from Hilton Dublin Airport on Oct 31, 2023
Dear Mallory, many thanks for taking the time to share your review. We are pleased you had a great stay with us and we really appreciate your kind words for the team. We look forward to seeing you again soon.
8/10 Good
James
Oct 25, 2023
Liked: Cleanliness, staff & service, room comfort
James
Stayed 1 night in Oct 2023
Response from Hilton Dublin Airport on Oct 27, 2023
Dear James, thank you for taking the time to share your review. We are pleased you have enjoyed your stay and we look forward to welcoming you back to stay with us again soon.
Convenient location to airport. Friendly and helpful staff. Large clean rooms, firm, comfy beds. Modern, spacious dining, bar and foyer. Would stay again.
Christine
Stayed 1 night in Oct 2023
Response from Hilton Dublin Airport on Oct 27, 2023
Dear Christine, many thanks for taking a moment to share your review. We are pleased you have enjoyed your stay with us and we really appreciate your kind words for the team. We hope to see you again soon.
10/10 Excellent
Joseph
Traveled with partner
Oct 20, 2023
Liked: Amenities
Had a great stay and it was very clean! Just what we needed!
Joseph
Stayed 1 night in Oct 2023
Response from Hilton Dublin Airport on Oct 27, 2023
Dear Joseph, many thanks for taking the time to share your review. We are delighted you had a great stay with us and we really appreciate your lovely feedback. We hope to see you again soon.