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Reviews of Al Khaleej Grand Hotel

3 out of 5
Al Khaleej Grand Hotel
Baniyas Square, 14th Road, Dubai

Reviews

6.0
Rating 10 - Excellent. 58 out of 310 reviews" "
Rating 8 - Good. 70 out of 310 reviews" "
Rating 6 - Okay. 66 out of 310 reviews" "
Rating 4 - Poor. 42 out of 310 reviews" "
Rating 2 - Terrible. 74 out of 310 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

4.2/10

Amenities

6.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 3 nights in May 2024

2/10 Terrible

Khaled

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The smell of the hotel and elevator is so smelly , room so dusty and full of bed bugs , AC is so noisy at night , very difficult to find parking around the area . Toilet towels are worn out. This hotel is only for African traders who are coming for shopping
Stayed 2 nights in May 2024

2/10 Terrible

Shortu

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very bad!!!
Stayed 2 nights in May 2024

2/10 Terrible

Altamash

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2024

2/10 Terrible

Ketan

Stayed 3 nights in Feb 2024

4/10 Poor

Rondell

Traveled with partner
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024

6/10 Okay

Hussian, North canton

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place is ok but not for the price I paid! It's only worth. I would not spend more than 300 derham unless I had to
Stayed 1 night in Feb 2024

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad smell everywhere, i told them but they didn't do anything. I have to cover my nose, also the lift is so smelly.
Stayed 6 nights in Feb 2024

8/10 Good

Mushahid, Islamabad

Liked: Property conditions & facilities
good place to stay and also the restaurants are very close to it
Stayed 3 nights in Feb 2024

4/10 Poor

Jamal

I don't like at all this hotel.
Stayed 5 nights in Feb 2024

2/10 Terrible

Sahra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not clean, no mattress &pillow protector, bathroom is old , rusty in the bath and sink. I called reception to bring towels and they never did. I will not recommend.
Stayed 1 night in Feb 2024

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
The value of the hotel can’t even reach even 15 usd based on the appearance, quality and services.
Stayed 1 night in Jan 2024

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude unprofessional staff, poorbwifi, no hot water, very poor quality food.
Stayed 5 nights in Jan 2024

4/10 Poor

Linda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty shower, no microwave small fridge, old old towers
Stayed 13 nights in Dec 2023

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad wifi, no hot water. Was switched to anotjer room and told to run the water on hot for at least 20 to have warm water. Breakfast was Indian food very spicy and bland . Was shown fresh food buffet in pics but no such thing. They also locked my fiance out of her room the last dayof reservation even though it was extended another 5 days 4 days proir. Would not let her re enter the room until a $10 a day "special vacation tax" was paid and had to be paid in cash. Lunches were paper bag sandwiches. Dinner again was mostly very spicy indian food with not much taste. Would not recommend this place to anyone. Expedia was not much help and was almost impossible to reach. Very low quality with rude employees and no help or consideration given. Was actually told if you dont like it leave but no money back
Stayed 5 nights in Jan 2024

2/10 Terrible

najmus

Stayed 6 nights in Dec 2023

2/10 Terrible

MUHAMMAD ZEESHAN

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in hotels all across the globe, both in the West and the East, over the past 20 years. This was the absolute worst hotel stay in my life. Even most of the cheap motels I stayed in during my student life are better than this. All best sheets and entire room was absolutely filthy. Staff was incredibly rude. We arrived late in the night; so I had to spend the night somehow; but I took my family and left to another hotel the next morning, wasting my $800. Don't go to this property. Its absolutely crap. Much better to sleep at the airport than come here.
Stayed 5 nights in Dec 2023

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2023

4/10 Poor

ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never going back to this hotel
Stayed 1 night in Dec 2023

2/10 Terrible

Sihin

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean as we see on the picture special the bathroom and there was bad smell when we go to the breakfast place
Stayed 4 nights in Dec 2023

10/10 Excellent

Altaf

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Aziz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not sure if find words to explain my experience in that hotel. Cockroaches everywhere and it smell really bad. I simply could not stay there n I found an other hotel. Wasted money and time. Please take this hotel out of your system.
Stayed 4 nights in Nov 2023

10/10 Excellent

Abdul-Karim, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in general everything is good, one minus: the room smelled of cigarette smoke
Stayed 2 nights in Nov 2023

6/10 Okay

????

Stayed 3 nights in Nov 2023

10/10 Excellent

Hanibal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Mohammad Rafie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Shamus

Stayed 3 nights in Oct 2023

4/10 Poor

Fun

Disliked: Cleanliness, staff & service, property conditions & facilities
Over Priced for the quality of the room. It's more of a group over night hotel that suited for traveling workers negotiate your prices at the desk.
Stayed 1 night in Apr 2023

8/10 Good

MANANO JOSEPH

Stayed 4 nights in Sep 2023

8/10 Good

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Adelkhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid experience, smelled a little. But overall good.
Stayed 2 nights in Sep 2023

10/10 Excellent

MD SHAMSHAD

Stayed 10 nights in Aug 2023

4/10 Poor

Jirom

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Is not clean at all ants and cockroaches Not happy
Stayed 5 nights in Aug 2023

2/10 Terrible

Abizar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It never looked like a 3 star hotel. Room and bathroom was too old and needs upgrade
Stayed 2 nights in Aug 2023

8/10 Good

Yareli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I check in the front desk staff was rude he doesn't have respect for his customers, the hotel restroom was horrible.
Stayed 3 nights in Jun 2023

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry but this hotel was run down and dirty, only good thing about it was the man at reception he was very helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Iqbal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

Bibi Parveen

Business traveler
Liked: Staff & service
Stayed 4 nights in Jun 2023

4/10 Poor

Razia

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Muhammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Muhammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Danish

Stayed 1 night in Apr 2023

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

mohamed

Stayed 2 nights in Mar 2023

2/10 Terrible

Osman

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally not comfortable and not clean they have two lifts load of 4 person
Stayed 1 night in Mar 2023

2/10 Terrible

Jelka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is filthy / mouldy. I couldn't belive that they are actually allowed to charge for a place like this. I took photos.The bed was comfortable. Thats where it stops. No coffee/ no milk or creamer. no teaspoons. no bottled water and they laughed when asked. I had a shower in my thngs as I was too scared to touch the mould and dirt in the bathroom.
Stayed 1 night in Mar 2023

2/10 Terrible

Kazem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello. The hotel didn’t accept reservation and my passenger paid cash more for stay stay. i’m afraid they charge my credit card and payment will twice. please check it and let me know. kind Rigard
Stayed 2 nights in Feb 2023

2/10 Terrible

Gopinath

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

alaa

Stayed 1 night in Feb 2023