View from property

Reviews of Waidroka Bay Resort

3.5 out of 5
Waidroka Bay Resort
Korovisilou Town, Deuba

Reviews

8.4

Very Good

Rating 10 - Excellent. 15 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Waidroka Bay Resort on Apr 22, 2024
Bula Maik,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us, and we hope to welcome you back soon. Vinaka!

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Waidroka. The resort has a strong community vibe and is welcoming to guests and their local neighbours. We received genuine and quality service from staff who were always helpful and knowledgeable of activities.
Stayed 8 nights in Jul 2023
Response from Debz on Jul 27, 2023
Dear Rebecca,Thank you for your lovely feedback. We loved having you and your two boys stay with us, and hope to see you again soon!

2/10 Terrible

Amol

Stayed 3 nights in Jul 2023
Response from THE WAIDROKA TEAM on Jul 13, 2023
Thank you for your review - HOWEVER giving us a TERRIBLE is quite unfair as you booked and paid for 2 adults in a small room category , WHILST ARRIVING AS A PARTY OF 5 and only upon arrival did you realize your own mistake of this booking !We still worked extremley hard to accommodate you and help whilst it was late evening and we had a full house without any options. We where, as with every booking and guest, excited and fully prepared to check you in and host you with our exceptional service and when arriving with such a large party whilst your booking was for the wrong room size and category to your needs, we helped you and tried to accommodate for many hours. Your own dissapointment in having made such a mistake combined with our tremendous effort to still ' save the day' does not deserve your review response.We hope you had a positive continuation of your vacation and wish you all the best and hope you will be able to prevent such a mistake going forward.Thank you and wishing you all the best.THE WAIDROKA TEAM

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2023
Response from THE WAIDROKA TEAM on Jul 13, 2023
Thanks for giving us an 8 out of 10 which we appreciate very much. We take great pride in delivery exceptional experiences and are glad you enjoyed your stay with us and look forward to hosting you again.THE WAIDROKA TEAM

8/10 Good

Monique

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
This property is secluded away from it all. You are locked in to eat meals here as it would be a decent taxi ride to the nearest town. We were only here a couple of nights with a 4yr old. However the staff were so lovely very inclusive and welcoming. We were here on a Friday/Saturday night on the Saturday they had a traditional Fijian Kava ceremony which was an awesome experience. I’m GF so they made bread and wraps from scratch so very accommodating.
Stayed 2 nights in Jun 2023
Response from THE WAIDROKA TEAM on Jul 13, 2023
Thank you so much for your review, we really appreciate it.We appreciate your comments about our food and we are glad you enjoyed our Lovo & Kava ceremony which is always a great event to experience. Catering for and enabeling our guests to eat Gluten Free is of course part of what we do and we are glad we could cater to all of your needs.We are glad you enjoyed your stay and look forward to hsoting you again soon.THE WAIDROKA TEAM

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, property conditions & facilities
A remote and quiet resort, lovely staff and a simple approach, meals made for you each evening etc . Highly recommend for a quiet relaxation holiday
Stayed 5 nights in Jun 2023
Response from THE WAIDROKA TEAM on Jul 13, 2023
Thanks so much for your review, which we highly appreciate, especially your highlighting our staff and secluded privacy. We are all about relaxation, but of course also offer a large amount of adventure options including the highest level of surfing, scuba diving and a multitude of land-based cultural and adventure activities, which you did not partake in. We look forward to hosting you again.THE WAIDROKA TEAM

10/10 Excellent

Renee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great options for adventures. My husband had a few awesome surf trips, we all went to White sand beach for snorkelling and tried River tubing. The food was fresh, local and delicious and the staff went above and beyond to make sure our kids enjoyed their meals and stay. We brought our 7, 4 and 2 year old kids, the staff were very open that they don’t have a lot of children of those ages but they made them feel so welcome and catered for their every needs. My husband was in touch before we arrived to discuss our plans and they were always very accommodating. We didn’t want to leave and would absolutely love to go back!
Stayed 6 nights in Sep 2022
Response from Kelly Moore - General Manager on Oct 3, 2022
Bula Renee & Pat, Thank you so much for your kind review and wonderful feedback of our resort, staff and activities, we will be sure to pass this message onto our staff. A home away from home atmosphere is what we strive for the most here at Waidroka Bay and we are so thrilled to know that this is what your family experienced. We look forward to your return visit to Fiji and already the staff are missing the little ones. Sota Tale ( Until next time) Vinaka Vakaklevu, Kelly, Simon and the Waidroka family

6/10 Okay

Janis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very friendly staff, but over-priced for the quality of the room. Food was good but over-priced and due to the isolation, it was the only option.
Stayed 2 nights in Jul 2022
Response from The Waidroka Team on Jul 23, 2022
Thank you Janis for enjoying our resort and for your kind words. We apologize for you feeling that we are overpriced, but to our defense everything is so much more expensive these days and food costs have increased termenously post Covid, together with staffing, fuel and any other cost of our operation. We have tried our best to remain affordable, but are feeling the global challenge we are all batteling with in terms of overal cost-of-living and especially operating a resort in the midst of the reainforest in Fiji. We do hope you understand and hope to see you back with s again.

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small resort surrounded by intact rainforest is just what we wanted. The grounds and bure checked the box on a tropical feel. The chef made some very tasty dishes. The staff was very accommodating and friendly, answering all our questions and chatting with us. The best part for me was birding along the road that bisects the extensive tropical rainforest. We had planned on doing the shark dive but it was cancelled due to rough seas the evening before the scheduled dive. All the more reason to come back!
Stayed 3 nights in Jun 2022
Response from The Waidroka Team on Jul 23, 2022
Thank you for your review Susan and thanks for the kind words and appreciation of our secluded rainforst location. Thanks also for your comments about our food and of course staff. You are one of very few guests who also mention ur unique birds in Fiji which we are surrounded by...the rainforest has always so many surrises for all of us. Apologies for the weather conditions which prevented you from participating in our amazing shark dive, but we look forward to your return so for sure you shall enjy this most amazing dive with 8 different species of sharks. Looking forward to seeing you soon back in our small paradise. The Waidroka Team

10/10 Excellent

Dmitry

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
True Divers and Surfers Paradise Warm, home like atmosphere. Amazing food. Super clean! We’ll come back! Thank you Waidroka family! Bula Vinaka!
Stayed 17 nights in Dec 2021

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness
Very expensive for what it offered. 1) at the end of a long rocky and dangerous road in the heavy rain. 2) no free Wifi. 3) no TV. 4) "continental breakfast" was an insult. Just the cheapest, poorest, bare minimal. 5) for a charge of about $312 Aus per night one would have expected a decent selection for breakfast. 6) We left early as the facilities were so poor and so lost a lot of money. 7) As a comparison a fully furnished two bedroom, two bathroom with two TV's dish washer, wash machine, all in excellent condition was $175 per night. ( which we moved in to). 8) Having to sign a disclaimer for staying there was also disturbing. 9) I THINK THE GREATEST INSULT WAS THE MARKETING WHICH INFERRED THAT ACCOMADATION AT THE RESORT WAS ALMOST FULLY BOOKED. IN FACT THERE WERE VERY FEW PEOPE THERE. CONCLUSION;- Will not employ or recommend Wotif again.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was set back from the main road and has its own dock and boat access. The pool was kept very clean as was the resort grounds and common areas.
Stayed 3 nights in May 2019

10/10 Excellent

Rob, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't have the best weather during our stay, but the excellent staff at Waidroka really made a concerted effort to maximize our experience there. They were sincerely interested in our well-being, and went the extra mile to make sure we enjoyed ourselves. It's difficult to upstage the natural awesomeness of Fiji, but the staff at Waidroka managed it. Thank you!
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time!!
Perfect place for your dive/surf adventure!! Full review on tripadvisor from username lovelife5366

8/10 Good

Les, Sydney

Liked: Staff & service
Disliked: Room comfort
dive and surf
I was told it was a fishing resort and snorkeling. Unfortuneately unless the tide is in there is only mud. no sand for 100 meters. there is no fishing equiptment or knowledge of fishing at the resort. What little equiptment there was,was in bad shape. The meals are set and I am a plain eater but could only manage very plain chicken or meat patty and there was pork two nights but these were the only meat available.Plenty of fish which I was told was great but I dont eat Fish. Very little vegetables and virtually no fruit the entire time we were there.

6/10 Okay

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Weather bad so we didn't get to do anything except sit and eat.

10/10 Excellent

Caroline, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxed island holiday
We were staying at Waidroka Bay Resort for a family holiday with 3 kids ranging in age from 9 - 14. It is definitely the ideal location for keen surfers and divers - The older two kids were able to go diving for the first time and this was the perfect place - the diving instructor was absolutely brilliant with them and the resort's pontoon in the lagoon provided a safe spot for their first open water dive, with lots of colourful fish to see. They both absolutely loved the experience and may well be hooked! Most of the resort staff live in the surrounding villages and a part of the available activities are centred around local life and customs. It is also great to see the resort supporting the local community with their education trust. The resort is secluded and private - a bit of a drive from the road. We had a car, which was great as it meant that we could easily head out and explore, but transport seemed to be readily available for those wanting to do some of the available excursions.

6/10 Okay

tom, sydney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very remote location 酒店很遠
Staffs are friendly but this hotel is just far from everything. Transit to pacific habour cost fjd30 one way so you are stuck with them. 酒店距離pacific harbour大概有半小時車程,酒店就餐很難吃,而且全部都是3 course meal之類沒有選擇。潛水店也只有padi一星沒有選擇。

10/10 Excellent

jeff, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must look at if you are a suffer or a diver!
We had a terrific stay here. The staff was friendly and accommodating. We liked the remoteness of the place and the evening meals are out of this world. The shark dive is a bucket list check off for sure! Can't stop thinking about our stay.

10/10 Excellent

Lachlan, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Acceptable price; Service: Phenomenal, The loveliest people ; Cleanliness: Spotless; The surf breaks close by are great and Joel is an awesome surf guide

10/10 Excellent

Nicholas, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

craig, Australia - QLD - Gold Coast

Disliked: Staff & service
Facilities: Unpretentious; Value: Economical; Service: Unhelpful; Cleanliness: Hygienic ; yeah the little surf guide is not friendly

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Irmi

Liked: Cleanliness, staff & service
Kleines u. familiäres Hotel für Taucher und Surfer
Das Hotel ist klein und familiäre. Das Personal herzlich und hilfsbereit. Man fühlt sich wie in einer Familie. Das Hotel liegt sehr abgelegen und ca. 2,5 km von der Hauptstraße entfernt, deshalb ist es ideal zum Entspannen. Das Essen ist sehr gut aber nicht gerade günstig (z.B. Lunch - kleiner Salat ohne Fleisch oder Fisch 19,50 FJD = 9,00 Euro). Es gab leider kein kostenloses WLAN.

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort