高級寝具、ピロートップベッド、デスク、遮光カーテン

ハイアット プレイス ダラス / アーリントンの口コミ

3 out of 5

口コミ

8.4

とても良い

評価 10 - 1006 件の口コミ中 576 件が非常に良い" "
評価 8 - 1006 件の口コミ中 239 件が良い" "
評価 6 - 1006 件の口コミ中 71 件が普通" "
評価 4 - 1006 件の口コミ中 49 件が不満" "
評価 2 - 1006 件の口コミ中 71 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location. Comfortable room. Very clean.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Kendra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

4/10 (不満)

David、San Benito

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The lobby and breakfast area was HOT! I’m assuming a/c went out in the lobby area. Thankfully our room was nice and cool. However, the room was dirty. The Kleenex dispenser was black, so you could see all the dust. The mirror was smudgy. You could tell they only change the bedsheets n maybe vacuum. The mini fridge in our bedroom did not keep anything cold. Barely cool. The breakfast was ok. Nothing great. You can tell this hotel is very outdated
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Tiffany

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was a great size!
2024 年 5 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 21 日)
Your feedback is incredibly valuable to us and motivates our team to continue delivering excellent service. We look forward to welcoming you back soon.

10/10 (非常に良い)

Rae

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place!
2024 年 3 月に 2 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you so much for your wonderful review!

10/10 (非常に良い)

Suzie

良かった点 : 設備とサービス
The property is neat and well kept. There is a pond next to it and there were geese there during our stay. It is close to a lot of the things we were there for.
2024 年 5 月に 2 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you so much for your wonderful review! We're delighted to hear that you found our property neat and well-kept. The pond and its resident geese add a special touch to the serene atmosphere, and we're glad you enjoyed it. It's great to know that our location was convenient for your activities. We look forward to welcoming you back on your next visit!

10/10 (非常に良い)

Kriscynthia

カップルで旅行, 家族旅行
良かった点 : 清潔度、設備とサービス
Very clean and welcoming
2024 年 5 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you so much for your wonderful review!

10/10 (非常に良い)

Rakeyla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff. Your feedback is greatly appreciated, and we look forward to serving you again soon!

10/10 (非常に良い)

William

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Awesome staff
2024 年 5 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff. Your feedback is greatly appreciated, and we look forward to serving you again soon!

10/10 (非常に良い)

Aymen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you so much for leaving such a wonderful review! We appreciate your business and we hope to have you back again!

10/10 (非常に良い)

Stephen

カップルで旅行
良かった点 : 設備とサービス
One of the nicest hotels that we’ve stayed in for a good while. The rooms were very nice, well kept and modern. Staff was very good and resolved an issue we had. Breakfast was very good and baried. Recommend highly
2024 年 5 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our hotel to be one of the nicest you've stayed in for quite some time. It's wonderful to know that you enjoyed our well-kept and modern rooms, as well as our attentive staff who were able to promptly resolve any issues you encountered.We take great pride in providing a high level of service to our guests, so we're delighted that you found our breakfast offerings to be very good and varied. Your recommendation means the world to us, and we can't wait to welcome you back for another exceptional stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels!

10/10 (非常に良い)

Marlena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you so much for leaving such a wonderful review! We appreciate your business and we hope to have you back again!

10/10 (非常に良い)

April

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The trolley!
2024 年 4 月に 3 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your recent stay with us. Providing exceptional experiences for our guests is always our top priority, and we're delighted that we hit the mark for you.We truly appreciate your support and hope to have the pleasure of welcoming you back to Hyatt Place Dallas/Arlington in the near future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.

2/10 (非常に不満)

Amy、Robstown

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The AC was making a gurgling noise the entire night and was leaking water all over the carpet. The shower would literally high pitch scream at you while you showered. The place is nice but not worth $197
2024 年 4 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 1 日)
We sincerely apologize for the inconvenience you experienced during your stay with us. It's disappointing to hear about the issues you encountered with the AC and the shower. Maintaining a comfortable and pleasant environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard.Please know that we take your feedback seriously, and we will immediately address these issues to ensure that they are resolved and do not recur in the future. Our maintenance team will investigate the AC unit and the shower to identify and rectify the root cause of the problems you encountered.We appreciate you bringing these concerns to our attention, as it gives us an opportunity to improve our services and facilities. We strive to provide exceptional value to our guests, and we regret that your experience did not reflect this. Rest assured, we will take the necessary steps to prevent similar issues from occurring in the future.We hope that you will give us another chance to exceed your expectations on your next visit. Please don't hesitate to contact us directly if there is anything else we can do to make amends for your recent experience. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.

10/10 (非常に良い)

Rick

家族旅行
Staff was super friendly & helpful.
2024 年 4 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your recent stay with us. Providing exceptional experiences for our guests is always our top priority, and we're delighted that we hit the mark for you.

10/10 (非常に良い)

chi

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone on the staff was friendly and professional. I loved the breakfast. Everything was fresh and delicious, Thank you Maria.
2024 年 4 月に 2 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our staff and enjoyed our breakfast offerings. Providing fresh and delicious meals is always our top priority, and we're thrilled that we hit the mark for you. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic experience soon!

8/10 (良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your recent stay with us. Providing exceptional experiences for our guests is always our top priority, and we're delighted that we hit the mark for you.

10/10 (非常に良い)

Adam David、Sandy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your recent stay with us. Providing exceptional experiences for our guests is always our top priority, and we're delighted that we hit the mark for you.

10/10 (非常に良い)

Jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing and thank you for accommodating our reservation after running out of rooms
2024 年 4 月に 2 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 1 日)
We're thrilled to hear that we were able to accommodate your reservation despite the unexpected situation of running out of rooms! Ensuring our guests' comfort and satisfaction is our top priority, and we're delighted that we could meet your needs during your stay. Thank you for your kind words, and we hope to welcome you back for another wonderful experience in the future!

10/10 (非常に良い)

Maxine

2024 年 4 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff. Your feedback is greatly appreciated, and we look forward to serving you again soon!

10/10 (非常に良い)

Kayleigh

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleased with our stay. Hotel was very clean and the beds were comfortable. The front desk staff was very friendly. Over it was a great stay and would highly recommend it
2024 年 3 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us. Maintaining cleanliness and comfort is a top priority for us, so we're delighted that you found our hotel to be clean and the beds to be comfortable.Our front desk staff takes great pride in providing excellent service, and it's wonderful to hear that their friendliness made a positive impression on you. We'll be sure to pass along your kind words to them.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!

10/10 (非常に良い)

David

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Whitney was an excellent host
2024 年 4 月に 1 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us.

10/10 (非常に良い)

Rebekah

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed my stay. The property was clean and the staff were friendly and accommodating.
2024 年 4 月に 3 泊滞在
Ti Saylesからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Providing a clean and welcoming environment is always our top priority, and we're delighted that you found our property to be just that. Our team works hard to ensure that every guest feels comfortable and well taken care of, so it's wonderful to know that you found our staff to be friendly and accommodating. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

8/10 (良い)

Keysha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Most of the staff was helpful and friendly. I appreciate Felicia for all of her food recommendations. She was friendly and helped us find nearby restaurants that were good. Kay Kay was also friendly and helpful. The property was clean and the location is near Six flags and the highway. Did not like that the room was small. Especially the bathroom. It was so small it is hard to maneuver around.
2024 年 4 月に 4 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your feedback, we value your input and hope to see you again.

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス
Close by main attractions
2024 年 4 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for taking the time to give us your feedback. We are very happy that you enjoyed your stay with us. And hope to see you again.

10/10 (非常に良い)

Bernaldo

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay staff was amazing with kids and accommodating
2024 年 4 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for your feedback! We are very happy you and your family enjoyed your stay!

8/10 (良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for taking the time to give us your feedback. We are very happy that you enjoyed your stay with us. And hope to see you again.

10/10 (非常に良い)

Brian

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff
2024 年 4 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for your feedback, we greatly appreciate it and we hope to see you again!

4/10 (不満)

Sarah

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The property needs updates. Things were falling a part
2024 年 3 月に 2 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for your feedback. We do apologize you did not have a great stay and hope you will give us another opportunity to serve you.

8/10 (良い)

Thomas

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Gute Lage zu den Stadien. Personal lustlos, wie inzwischen scheinbar üblich in den Staaten.
2024 年 4 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for your feedback. We do apologize you did not have a great stay and hope you will give us another opportunity to serve you.

10/10 (非常に良い)

Corey

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everyone was super friendly even though we were supporting the opposing team lol. Very clean,quiet,safe and conveniently close to shopping,dining and entertainment. We’ll definitely stay there again.
2024 年 3 月に 2 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 6 日)
We appreciate you taking the time to give us your feedback. We are happy you enjoyed your stay and we hope to see you again.

6/10 (普通)

Jasmine、Sachse

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Location to attractions wss excellent. We waited for the trolly but it never came, and we were able to walk to our destination with no issues. Room was equipped as described. We live locally but got a room so the kids could swim after the theme park, very dissapointed that the pool was closed for repair. Staff was fantastic though.
2024 年 3 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for giving us your feedback. We do apologize for the inconvenience of the pool and hope you will give us another opportunity to serve you.

10/10 (非常に良い)

Jacob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay
2024 年 3 月に 3 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 6 日)
We appreciate you taking the time to give us your feedback. We are happy you enjoyed your stay and we hope to see you again.

2/10 (非常に不満)

Stacy

2024 年 3 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for your feedback. We do apologize you did not have a great stay and hope you will give us another opportunity to serve you.

10/10 (非常に良い)

Micheila

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had 2 rooms and both rooms were spacious and clean. The breakfast had a great variety and was free. The hotel is within walking distance to Six Flags and a restaurant.
2024 年 3 月に 2 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 21 日)
We appreciate your feedback and are happy you enjoyed your stay. We hope to see you again!

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Housekeeping was excellent and overall check in was smooth and easy.
2024 年 3 月に 2 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 21 日)
We appreciate your feedback and are happy you enjoyed your stay. We hope to see you again!

10/10 (非常に良い)

Chris

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always a pleasant stay here and staff is super friendly and very helpful
2024 年 3 月に 3 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 21 日)
We appreciate your feedback and are happy you enjoyed your stay. We hope to see you again!

8/10 (良い)

Jessica

2024 年 3 月に 2 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 21 日)
We appreciate your feedback and hope to see you again!

6/10 (普通)

April

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
The property is in a good location. We felt safe and easy to get in and out of the area. The staff was nice. The room wasn't very clean. The last guest swim trunks were hanging in the closet, the carpet hadn't been vacuumed very well and the bathroom store was sticky.
2024 年 2 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for your feedback, we do apologize for the housekeeping issues you experienced and hope you will give us another opportunity to serve you.

2/10 (非常に不満)

Rebecca

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for your feedback, we do apologize you did not enjoy your stay and hope you will give us another opportunity to serve you.

10/10 (非常に良い)

Samantha

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel
2024 年 3 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 4 日)
We appreciate your feedback and are happy you enjoyed your \stay with us and hope to see you again.

10/10 (非常に良い)

Jose

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed all aspects of the stay. Room was fantastic but bed a little stiff. Couch sleeper was a little worn as well but those things happen with enough people using it. Over all we were happy
2024 年 3 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for your feedback. We are glad you enjoyed your stay with us and hope to see you again!

10/10 (非常に良い)

Quentavious

良かった点 : 設備とサービス
Will be bac
2024 年 2 月に 2 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 4 日)
We appreciate your feedback and are happy you enjoyed your \stay with us and hope to see you again.

10/10 (非常に良い)

Moshe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great room layout
2024 年 2 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again.

10/10 (非常に良い)

Hoan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Supper good customer service
2024 年 2 月に 2 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again.

10/10 (非常に良い)

Kimberly

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice and clean rooms and very quiet. Breakfast was good as well.
2024 年 2 月に 2 泊滞在
WBからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again.

4/10 (不満)

Samantha

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Many broken items in room fridge didn’t work, shower doors handle was peeling and sharp overall not impressed
2024 年 2 月に 3 泊滞在
WBからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for your feedback, we do apologize for the the issues you experienced and hope you will give us another opportunity to serve you.

8/10 (良い)

Tom

家族旅行
良かった点 : 清潔度、スタッフとサービス
The property is 9 miles from DFW and 6 miles from Globe Life Field and AT&T Stadium. You can see Six Flags from the room windows. The hotel was full and one of the two elevators was out of service the entire stay. It resulted in constant waiting by the guests and no apologies or help from the staff. Also, coffee is not available in the lobby and the advertised restaurant was not open. The lobby area around the front desk is their breakfast area. It is not big enough on a busy weekend. The breakfast was good but it was difficult to move around in the small area where the food was located. The lobby and breakfast area need to be remodeled to create a better functioning space.
2024 年 2 月に 3 泊滞在
WBからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for your feedback, we are happy you enjoyed your stay with us and hope to see you again.

10/10 (非常に良い)

deboria

2024 年 2 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for your feedback, we are happy you enjoyed your stay with us and hope to see you again

10/10 (非常に良い)

Quentavious

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Will be bac
2024 年 2 月に 1 泊滞在
WBからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for taking the time to give us your feedback, we are happy you enjoyed your stay with us and look forward to seeing you again.