4/10 (不満)
Crystal
家族旅行
2024 年 6 月 20 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool was the biggest around could be cleaner. We wanted a small get away to swim, so the pool being the biggest around exit 308 and exit 310 is reason we decided to stay. But the pictures online of the inside was not what I seen when we got into room. I knew I couldn’t get a refund since I paid online. So we dealt with it However waking up the second morning, I found small roach in sink knowing it was crawling all over me and my daughters stuff made me upset. I took pictures because of that and the pillows were awful behind bed around metal bed where mattress layed on was dirty looked like mold on walls where they tried to cover with paint. I went to get coffee one morning and lady was rude as I was trying to fill my cup she came over and said some stuff took coffee container to back. I ended up getting coffee from convince store. The milk was gross inside a little fridge with maybe 2oz of milk in it . I took pics of how we left the room we never got brought clean towels or sheets or asked if we wanted our room clean. My granddaughter and daughter came and stayed maybe 1 1/2 I didn’t want them staying in the room. If you would like to see my pics please let me know. Thank you
Crystal
2024 年 6 月に 2 泊滞在