Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
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Reviews of Hampton Inn & Suites Columbus-Easton Area

2.5 out of 5
Hampton Inn & Suites Columbus-Easton Area
4150 Stelzer Rd, Columbus, OH

Reviews

8.4

Very Good

Rating 10 - Excellent. 567 out of 1004 reviews" "
Rating 8 - Good. 219 out of 1004 reviews" "
Rating 6 - Okay. 110 out of 1004 reviews" "
Rating 4 - Poor. 59 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good servicie
Stayed 2 nights in May 2024

8/10 Good

Maliyah

Traveled with partner
Liked: Cleanliness
We had a great stay . Stayed for one night . It’s near Easton shopping center not even 5 mins away . It’s also near Walmart and plenty of gas stations. The only issue we had was the elevators. Only one work . So it took almost (5 min wait) each time to go up or down . We started to just use the stairs …. But besides that we had a nice first stay !
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
My husband enjoyed his stay. Close to where he was workimg
Stayed 4 nights in May 2024

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great proximity to shopping and restaurants. We’d definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Jo Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the stay.
Stayed 2 nights in May 2024

10/10 Excellent

Theresa Tschannen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room
Stayed 1 night in May 2024

10/10 Excellent

Anastasia

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Patricia, Howell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and a surprise since it was not very well pictured or referenced online. The only problem was that the toilet had a loud bang to it when getting up off of it. I did report it to the front desk to have it looked at.. Otherwise i had a very pleasant stay and will book again in June when returning for another event..
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing with the only complaint being that under the bed we found some garbage that we assume was forgotten to be looked under but the room was good, free breakfast was good, was nice to see a pool that was deep enough to go to our necks and the front desk was very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price, accommodations, proximity to New Albany were perfect for us! We felt safe, which is the greatest concern when booking from out of town and not knowing the areas. We didn't have a lot of time to visit the vast amount of upscale shopping and dining areas nearby, but for other people, this might be a huge plus! My other comments are to the management only, because we were in need of a safe, clean place to stay, with a bit of food to start our day, and EVERYONE DELIVERED--THANK YOU! I'm only stating the rest to the management in case you want to improve in these areas: If I were in management, I would tell the staff to use eye contact and smile. It was across the board (at the desk and kitchen). No smiles. I didn't pay for eye-contact and smiles--the contract with us was completed, but smiles used to be free, and they set a tone. I actually liked that housekeeping didn't clean in between the two nights (yet you offer it for free upon request). I always thought that was overkill for a two-night stay, and if it saves money, that's great! Thanks again!
Stayed 2 nights in Apr 2024

6/10 Okay

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was eating when we tried to check in and continued eating while we tried to check in. Only 1 elevator was working. Parking was severely limited due to parking lot sealant. Room very nice. Beds comfy…..
Stayed 1 night in Apr 2024

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibes
Stayed 1 night in Apr 2024

10/10 Excellent

Patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and the room was very good size. the only complaint is that there was not enough lighting in the room.
Stayed 2 nights in Apr 2024

6/10 Okay

Michael

Business traveler
Disliked: Staff & service, property conditions & facilities
Neither check in or check out was easy and neither employee was overly friendly (checkout was way worse). Breakfast bar worker seemed extremely inconvenienced when asked for more waffle mix. Room wasn’t spotless and there was no hand soap by sink or body soap in the shower. Soap is expected in a $200 a night room
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What stands out at this Hotel is the staff! Front desk staff were friendly & a CAN DO attitude! We highly recommend this Hampton Inn
Stayed 1 night in Apr 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, updated; however did not clean room up second day.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly. Clean. Great hot breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Convienance
Stayed 1 night in Apr 2024

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2024

10/10 Excellent

Penny, Fraser Road

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful room... front desk guy was amazing ... love my hamptonality hotels!
Stayed 1 night in Apr 2024

10/10 Excellent

Billie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, friendly staff, breakfast included, very close to Easton. The wall unit heater/ac was a little noisy, and a corner floor lamp would help brighten up the room, but otherwise we really liked this hotel.
Stayed 2 nights in Apr 2024

4/10 Poor

David

Stayed 1 night in Apr 2024

6/10 Okay

Lynnette

Liked: Cleanliness, staff & service, amenities
Someone broke the window out of my truck in the parking lot! Not really safe to park there. I won't be returning
Stayed 1 night in Mar 2024

10/10 Excellent

Heidi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a pretty hotel, the dinning area was very pretty.
Stayed 1 night in Mar 2024

4/10 Poor

yenu

Traveled with family
Room cleaning service poor, not towel and soap
Stayed 3 nights in Mar 2024

2/10 Terrible

Allen

Stayed 1 night in Mar 2024

10/10 Excellent

Marilyn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, especially Bennie!
Stayed 2 nights in Mar 2024

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice room
Stayed 1 night in Mar 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay breakfast could of Been better.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jared

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No refund or compromise after getting zero sleep my first night. Terrible service. Won’t be back.
Stayed 2 nights in Feb 2024

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not ready when we checked in so they gave us a different room with a king size bed. We had to go back downstairs and tell them again that we needed two queen size beds as requested and reserved along with the walk in shower as I’m disabled.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept and great service.
Stayed 1 night in Mar 2024

10/10 Excellent

Salvador

Liked: Amenities, property conditions & facilities
Spacious rooms
Stayed 1 night in Feb 2024

8/10 Good

Kristin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Within Walking Distance to Easton. Clean, safe and good customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind, rooms clean and breakfast was terrific
Stayed 1 night in Feb 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Joe

Stayed 1 night in Mar 2024

10/10 Excellent

John, Wheeling

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 1 night in Mar 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to request a late check in due to a funeral change. The staff were extremely helpful and conformed it was not a problem
Stayed 1 night in Mar 2024

4/10 Poor

Rosemary

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel itself was a nice hotel and well-priced. During our two night stay, someone broke into our vehicle along with 6 other patrons. While I understand it’s not the hotel’s fault, this is apparently a common occurrence. I should have read the reviews before booking because I see other’s have had the same experience. With the frequency of this issue, I would thing stronger security measures would have been taken.
Stayed 2 nights in Mar 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
The only reason I could not give it 5 stars was that we were put in a handicap accessible room which to my knowledge, was not requested. Room lacked sufficient lighting and curtain/blind on window was broken so we couldn't open it blind for more light. (I didn't request to change rooms since it was just one night) Room was clean and reasonably quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Ty

Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay in Columbus. Very friendly and helpful front desk and staff.
Stayed 3 nights in Mar 2024
Response from C on Mar 9, 2024
Thank you for staying with us, we are glad you enjoyed your stay.

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from C on Mar 9, 2024
Thank you for staying with us, we are glad you enjoyed your stay.

10/10 Excellent

danila, Port Saint Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained hotel. My stay was wonderful because of the cleanliness and quietness. I wish every hotel was like this one!
Stayed 1 night in Mar 2024
Response from C on Mar 9, 2024
Thank you for staying with us, we are glad you enjoyed your stay.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Feb 2024
Response from C on Mar 6, 2024
Thank you for your feedback, we are glad you enjoyed your stay with us.

10/10 Excellent

Mahmoud

Stayed 2 nights in Feb 2024

6/10 Okay

Gary

Traveled with partner
Breakfast was cold and poor selection.
Stayed 1 night in Feb 2024