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Reviews of Drury Inn & Suites Charlotte Arrowood

3 out of 5
Drury Inn & Suites Charlotte Arrowood
8925 Red Oak Blvd, Charlotte, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 971 out of 1202 reviews" "
Rating 8 - Good. 159 out of 1202 reviews" "
Rating 6 - Okay. 38 out of 1202 reviews" "
Rating 4 - Poor. 12 out of 1202 reviews" "
Rating 2 - Terrible. 22 out of 1202 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

TERRI

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from check in to check out! The staff was so nice and the room was clean and updated. We were there for a baseball tournament and the free breakfast was phenomenal and so many options to choose from. We didn’t partake in the included dinner, but there were a lot of people who did so it must have been delicious. We will be staying here anytime we come to Charlotte.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, great food
Stayed 1 night in May 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a dinner place recommended by the front desk. It was very good. The room was very clean as was the rest of the property. All of the staff was friendly and courteous. Will definitely stay at this property again
Stayed 1 night in May 2024

10/10 Excellent

Erin

Traveled with family
Liked: Amenities
Easy check in, great staff, pool was great. Room was clean.
Stayed 1 night in May 2024

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most pleasant stay my family has ever had, and we have stayed in many hotels.
Stayed 3 nights in May 2024

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time i will get a room on the opposite side from the highway...loud highway
Stayed 2 nights in May 2024

10/10 Excellent

Doug

Daysa was incredibly polite and overly helpful after a brutal travel day due to weather that did not end until 3am. Thank you again
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel. Would absolutely stay here again
Stayed 3 nights in May 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, inside and out. Staff was very polite & professional.
Stayed 1 night in May 2024

8/10 Good

Kenan

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness
Clean and friendly and comfortable.
Stayed 1 night in May 2024

6/10 Okay

Abdulrahman

Stayed 1 night in May 2024

10/10 Excellent

ra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second year staying here on the trip home from Florida. Staff are friendly. Rooms are clean and well appointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless. Clean, quiet, great breakfast! Friendly staff. Would definitely stay there again for another concert in town.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, employees very friendly and helpful. Excellent breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Tiyanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, Drury is a nice place to stay. SAFE,Clean, great breakfast and evening complimentary drinks and appetizer.
Stayed 1 night in Apr 2024

10/10 Excellent

elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay at the Drury in Charlotte. Facility and room was extremely clean. Desiree was friendly and helpful. Breakfast was good. Would definitely stay at a Drury again. Highly recommend this hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Antonio

Traveled with family
Liked: Amenities
staff was nice and helpful
Stayed 3 nights in Apr 2024

8/10 Good

Emily

Stayed 1 night in Apr 2024

10/10 Excellent

Shermone

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time! Every time I come to Charlotte I always stay hear!
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay. Easy on off to highway and lots of dining options close by.
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day on the road it is nice to have a snack and drinks offered on the house and then a great breakfast the next day. Staff are always happy and smiling.
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room had outside flood lights directed at window. Very ordinary place.

10/10 Excellent

Stephen, Parma

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to rt. 77, really convenient for us travelling to FL, plus they're pet friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Lowell

Stayed 1 night in Apr 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The meals were wonderful. I will alway book with them in the future.
Stayed 1 night in Apr 2024

10/10 Excellent

ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for our weekend trip to Charlotte. We loved our stay! Best party of the experience was the buffet breakfast, buffet dinner,free popcorn,and 2 free cocktails! All that was included in our stay! And the pricing for the rooms was very reasonable! Will stay there again!!
Stayed 1 night in Apr 2024

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical drury perfect///
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and friendly, knowledgeable staff. Highly recommend!
Stayed 1 night in Apr 2024

8/10 Good

Douglas

Business traveler, Traveled with family
Loud group in adjacent room disrupted nighttime sleep but they were removed from the hotel
Stayed 2 nights in Apr 2024

8/10 Good

Alba

Traveled with partner
Liked: Staff & service, amenities
It needs to do better cleaning, specially in the washroom, and common halls. However, very convenient location specially if you are travelling by the highway. The fare includes supper (don’t have higher expectation) but good enough to feed you after long journey, so we really appreciated it, and breakfast, but we passed it as we left earlier, so I could not opinion about it. But for sure will be a good feed to start your morning. Front desk girls, so friendly and welcoming. I forget to ask them the name but was a South African girl and her very young assistance, so good job girls. The hotel beside the highway as this, is common denominator, but what it makes our stay better than expect, was the manpower. All of them working with very good attitude and smile. Thank you team!
Stayed 1 night in Apr 2024

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. The 2 ladies that checked us in were extremely friendly and helpful and also the manager who checked on us the next morning.
Stayed 1 night in Apr 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Larry

Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alwys friendly and smiling!!
Stayed 1 night in Apr 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, loved the amenities that came with booking including dinner and breakfast! Free alcoholic beverages as well! Would definitely stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Celeste, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at the Drury hotel. I like the convenience of shopping and it is a relatively short drive from my relatives. Staff was professional, courteous and personable. If you asked any staff member for assistance they did not hesitate. Definitely would select the he Drury hotel for my next stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Janet

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Shereka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I just wished the water pressure in the shower was a little more stronger.
Stayed 3 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This one of the cleanest hotels I’ve ever stayed in! The staff is super friendly and accommodating! We enjoyed the 2 free drinks that came with the room!
Stayed 1 night in Apr 2024

8/10 Good

Jonathan

Stayed 1 night in Mar 2024

8/10 Good

Wendy, Woodville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Lots of staff in the breakfast area keeping it stocked and clean. The hotel was busy due to spring break. The pool area was very busy and people do not pick up after themselves. Staff was doing their best to keep up with towels and such.
Stayed 1 night in Mar 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room and staff were wonderful
Stayed 1 night in Apr 2024