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Reviews of Plan B Hotel - Living Chamonix

3 out of 5
Plan B Hotel - Living Chamonix
196 Avenue de Courmayeur, Chamonix-Mont-Blanc

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 180 reviews" "
Rating 8 - Good. 37 out of 180 reviews" "
Rating 6 - Okay. 8 out of 180 reviews" "
Rating 4 - Poor. 2 out of 180 reviews" "
Rating 2 - Terrible. 2 out of 180 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Younghee

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from PlanB Team on May 6, 2024
Dear Younghee, Thank you for this 5/5 review! Glad you enjoyed your stay with us, and looking forward to welcome you againPlanB Team

6/10 Okay

Omar

Disliked: Staff & service, property conditions & facilities
The staf is strong and rude the reception area is dirty without any furniture to relax or wait
Stayed 1 night in Mar 2024
Response from Noémie J. - Assistant front office manager on Mar 29, 2024
Thank you for your feedback.We want to improve our service and your feedback is valuable. We had an exceptional private event on the afternoon of your departure. For this reason we were unable to offer you the bar to wait or relax.We hope you enjoyed your stay in general.We look forward to welcoming you for another stay in Chamonix so that you can enjoy our best service.Kind regards, Noémie J. - Assistant front office manager

10/10 Excellent

Piero

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convince and ease. Friendly at reception
Stayed 1 night in Mar 2024
Response from Noémie J. - Assistant front office manager on Mar 17, 2024
Dear Piero,Thank you for your feedback.We are glade to see you enjoyed our friendly team at reception.We look forward to welcoming you again soon.Noémie J.Assistant front office manager

10/10 Excellent

Nicole, Danville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in great location. 5 min walk to everything. The MIDI and town. Walkable to Montenvers train and luge. Tons to do. Breaker is good and convenient. TONS to do for families. Kids would be in heaven with the bowling alley, gamesetc. Beautiful views of mountains and even though it’s close to the “bus station” it’s not a real bus station with sketchy people. It’s a bunch of bus stops. No indoor station so no scummy element. Also Cat was amazing! She was at the front desk every time we went. She was so so helpful, friendly, extremely knowledgeable and always smiling. She really makes you feel welcome!!!
Stayed 1 night in Mar 2024
Response from Noémie J. - Assistant front office manager on Mar 7, 2024
Dear Nicole,Thank you very much for your kind feedback.The whole team is delighted to see you enjoyed your stay among us.Special thanks to cat. The entire reception team is committed to satisfying our guests. We look forward to welcoming you again soon for your next family stay.Best regards,Noémie J. - Assistant front office manager

10/10 Excellent

Chung Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet but convenience Child friendly absolutely
Stayed 2 nights in Feb 2024
Response from The team at PlanB on Feb 27, 2024
Dear Chung Hang,Thank you for your best note.Glad to hear you enjoyed your family stay with us in Chamonix!We hope to welcome you again in the future,The team at PlanB!

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t think of one negative thing about our stay at Plan B!
Stayed 5 nights in Feb 2024
Response from Noémie J. - Assistant front office manager on Feb 27, 2024
Dear Lindsey,Thank you very much for your note and your kind comment.We are glad to see you enjoyed your stay among us.We hope to see you again soon.Kind regards,Noémie J. - Assistant front office manager

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Noémie J. - Assistant front office manager on Feb 13, 2024
Dear Leonardo,Thank you very much for this great note.Hope to see you again for a future stay.See you soon !Noémie J. - Assistant front office manager

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip with friends
Great hotel in a prime location in the middle of town. Really friendly and helpful staff throughout the hotel. Rooms are functional but clean and comfortable
Stayed 4 nights in Jan 2024
Response from Noémie J. - Assistant front office manager on Jan 30, 2024
Dear Nick,Thank you for your feedback.We are glad to see you enjoyed your stay with us.Please contact us for an other trip to Chamonix ;)See you soonNoémie J. - Assistant front office manager

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Noémie J. - Assistant front office manager on Jan 30, 2024
Dear Diana,Thank you for your note !We hope to see you back.Noémie J. - Assistant front office manager

10/10 Excellent

Maria

Stayed 4 nights in Jan 2024
Response from Noémie J. - Assistant front office manager on Feb 2, 2024
Dear Maria,Thank you very much for your note.We hope to see you soon.Kind regards,Noémie J. - Assistant front office manager

10/10 Excellent

Stephen, Sutton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Plan B. The facilities were excellent, particularly the boot room, where you get a personal locker to store all your ski equipment. The hotel is very child friendly with great facilities for the kids. The bowling alley was really good fun. The location is also excellent, with bus stops right outside so you can easily get to all the main ski lift areas. My only negative was the pillows in our room, which were really soft! But otherwise this hotel was brilliant and I would definitely stay there again.
Stayed 4 nights in Jan 2024
Response from Noemie J. - Assistant front office manager on Jan 26, 2024
Dear Stephen,Thank you for your positive review! We're thrilled you enjoyed your stay at Plan B. We appreciate your compliments on our excellent facilities, child-friendly environment, and the fun bowling alley. It's great to hear our location and easy access to ski lift areas added to your experience.We apologize for the soft pillows and will address this concern. We look forward to welcoming you back soon!Best,Noemie J. - Assistant front office manager

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is ski hotel. Prepared to do just that. Ski room in first floor, spacious rooms, bus stop to take you to ski in front of the hotel; if you want to take a bus to another city (geneve or any other) the bus stop is in the parking lot of the hotel. Food is good, burger and fries are incredible!
Stayed 2 nights in Jan 2024
Response from Noémie J. - Assistant front office manager on Jan 9, 2024
Dear Jose,Thank you for your comment.We are glad to see you enjoyed the proximity to all the buses and our kitchen.We look forward to welcoming you back.Happy new year and see you soon !Noémie J. - Assistant front office manager

10/10 Excellent

Achiraya

Stayed 6 nights in Dec 2023
Response from Rémi G - Chef de Réception on Jan 8, 2024
Dear Achiraya, Thank you for the great notation!Hoping to see you again! :D

10/10 Excellent

ka yee

Stayed 2 nights in Dec 2023
Response from Rémi G - Front Office Manager on Jan 5, 2024
Dear Ka Yee, Thank you for the 5 stars! We're glad you enjoyed your stay among us, See you again and Happy New year :DRegards,

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Rémi G - Chef de Réception on Dec 29, 2023
Merci pour la bonne note!!A bientôt et bonne année!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best accommodations in Chamonix. Location is convenient. Hotel rooms are clean, updated and spacious. Breakfast is excellent. Hotel staff are friendly. I highly recommend this hotel in Chamonix.
Stayed 2 nights in Nov 2023
Response from Rémi G - Front Office Manager on Dec 17, 2023
Dear Anthony, Thank you for your review, I'm glad you enjouyed your stay among us, Kind Regards

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location right next to bus station. Our room was very spacious and had an interesting design. There is a great pub/restaurant across the street.
Response from Manon on Oct 15, 2023
Hello Thomas, Thank you for sharing your experience. We are glad to know that you had a great stay with us. We look forward to welcome you again soon. Manon - Assistant front office Manager

10/10 Excellent

Michael, Butte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel Plan B était bien plus que ce à quoi nous nous attendions. Le personnel était très sympathique, la chambre était spacieuse, avec une vue magnifique sur les Alpes et pratique pour à peu près tout à Chamonix.
Stayed 5 nights in Sep 2023
Response from Manon on Oct 6, 2023
Bonjour Michael, Nous vous remercions pour votre excellent commentaire et nous sommes ravis de lire que vous avez passé un bon séjour. C'était un réel plaisir de vous recevoir et nous espérons vous revoir vite :)En vous souhaitant une agréable journée,Manon - Première de Réception

10/10 Excellent

Hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, especially convenient for those who are taking long distance bus to and from Chamonix. The hotel is located right next to the Chamonix Sud station, which is served by many long distance buses. The station is also served by local buses (lines 1 and 2), which makes hopping around the valley a breeze. The room and facilities are modern and well maintained. We got a top floor unit with floor-to-ceiling windows looking out to Mont Blanc. The view is simply amazing. The staff are friendly and very helpful. We were able to leave our luggage at the hotel while doing the TMB trek. Overall an excellent hotel.
Response from Manon on Oct 6, 2023
Dear Hong, Thank you for your very positive and constructive comment ! We are really glad to read that you had a lovely stay and we hope to receive you again soon :)Have a nice day.Manon - Assistant front office Manager

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel plenty to do and facilities in hotel such as pool table bowling and games, freindly staff will go back
Stayed 1 night in Sep 2023
Response from Manon on Sep 24, 2023
Hello Lee, Thank you for this excellent comment :DIt will be a pleasure to receive you for a next stay !I wish you a beautiful day.Manon - Assistant front office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rémi G - Front Office Manager on Sep 24, 2023
Thank you! :DSee you again

10/10 Excellent

William Scott

Stayed 2 nights in Sep 2023
Response from Manon on Oct 12, 2023
Bonjour William, Nous vous remercions pour cette excellente note :)Au plaisir de vous revoir vite à Chamonix !Manon - Première de Réception

10/10 Excellent

Nancy, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two separate stays here within 10 stays. Both were excellent. Property is clean and well kept. Rooms were spacious and beds very comfortable. Bar and common areas are eclectic with area for board games and bowling. Very well staffed, and all we interacted with were helpful with local restaurants and activities. Would definitely stay here again!
Stayed 1 night in Aug 2023
Response from Rémi G - Front Office Manager on Sep 24, 2023
Thank you Nancy for this kind review, I'm glad you enjoyed your stay among us.See you soon under the snow ;)

6/10 Okay

Shannon

Stayed 1 night in Sep 2023
Response from Rémi G - Front Office Manager on Sep 24, 2023
Thank you Shannon for your notation, Hope to see you again

10/10 Excellent

JOTTI

Stayed 4 nights in Apr 2023
Response from Rémi G - Front Office Manager on Sep 24, 2023
Thank you Jotti for the great notation!See you again :D

6/10 Okay

Nancy, Atlanta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Chamonix Sud bus station so convenient, but do expect road noise because of this. Walkable are. Beautiful views. Nice bar area to hang out and play games, duckpin bowling. No elevator working, shower door was broken so we had a bathroom flood, and heater in bathroom not working - so needs some mechanical updating/fixing.
Stayed 1 night in Sep 2023
Response from Rémi G - Front Office Manager on Sep 24, 2023
Dear Nancy, Thank you for your feedback, my apologies for the issues you met during your stay. Those are not representatives of our standards about services to our customers. I hope to see you again among us to correct our mistakes. Kind regards

10/10 Excellent

jody

Stayed 1 night in Sep 2023
Response from Rémi G - Front Office Manager on Sep 24, 2023
Dear Jody, Thank ylu for the great notation, See you again :D

10/10 Excellent

Jaemi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Apartment!! Good location. Room Clean & Comfortable. Friendly Staff. Merci :)
Stayed 4 nights in Aug 2023
Response from Rémi G - Front Office Manager on Sep 24, 2023
Dear Jaemi, Thank you for this lovely review, we're glad you enjoyed your stay among us. Hoping to see you again this winter :D

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new, clean and spacious room. Highly recommended. Perfect spot next to the bus depot.
Stayed 1 night in Aug 2023
Response from Manon on Sep 24, 2023
Hello John, Thank you for this very positive comment. We really hope to welcome you again soon. I wish you a pleasant day.Manon - Assistant front office Manager

8/10 Good

Chenlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manon on Sep 24, 2023
Bonjour Chenlan, Nous vous remercions d'avoir partagé votre expérience. Nous espérons vous revoir rapidement à Chamonix !Manon - Première de Réception

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will stay here again
Good location next to bus stop that takes you to neighboring cities with an airport. The room size is spacious and good view of the alps around. Facilities available for evening friends hang out in the lobby. Walkable distance to most places in town. It would be better if washing machine facilities available.
Stayed 1 night in Aug 2023
Response from Manon on Sep 24, 2023
Dear Vivian, Thank you for your excellent comment. It was a pleasure to welcome you and we are glad to know that you will come back ! I remain at your disposal if needed. Manon - Assistant front office manager

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
3days staying at Plan B
Excellent location and service .lack of air conditioning makes the score very good instead of excellent.
Stayed 3 nights in Aug 2023
Response from Manon on Sep 24, 2023
Dear Patricia, Thank you for your comment. Your feedback is really important to us. We are hoping to see you again soon during the winter. Have a really nice day.Manon - Assistant front office Manager

10/10 Excellent

CARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay that was super easy to access.
Stayed 1 night in Aug 2023
Response from Manon on Sep 24, 2023
Hello Carrie, Thank you for your comment. It was a real pleasure to welcome you and we hope the receive you again soon ! Have a nice day :)Manon - Assistant Front office Manager

8/10 Good

Eve

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Manon - Première de Réception on Sep 24, 2023
Bonjour Eve, Nous vous remercions pour votre bonne note ! Nous sommes heureux de savoir que votre séjour s'est bien passé. Nous espérons vous revoir bientôt. Manon - Première de Réception

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beware if you book with “free changes or cancellation”, as this is misleading. We booked 3 nights and when our plans had to change and we wanted to cancel one of the three nights we were told we’d have to cancel all nights and rebook with a much higher rate that would have cost us the same amount. Everything else with the property was great.
Response from Manon on Sep 24, 2023
Dear Scott,Thank you for sharing your experience. We are glad to read that you loved our establishment. We really hope to welcome for another stay soon. I remain at your disposal if needed. Manon - Assistant front office Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manon - Première de Réception on Sep 24, 2023
Bonjour Stéphanie, Nous vous remercions pour votre excellent commentaire. Nous serions ravis de vous recevoir de nouveau prochainement.Bonne journée,Manon - Première de Réception

10/10 Excellent

Hani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect, see you soon :)
Stayed 1 night in Jul 2023

10/10 Excellent

Sheryl

Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully helpful staff. Great location. Only complaint is the AC in my room and in the common areas wasn’t really cool….and it was a hot weekend. I’ll be back.
Stayed 2 nights in Jul 2023

10/10 Excellent

Pierre-Eric, Boischatel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice located, family friendly and quiet.
Stayed 1 night in Jun 2023

8/10 Good

Lura

Stayed 1 night in Jun 2023

10/10 Excellent

gary

Stayed 2 nights in May 2023

10/10 Excellent

Rod

Liked: Property conditions & facilities, room comfort
Would stay again.
Stayed 1 night in May 2023

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love to view mountains
Lovely hotel/bar and friendly
Stayed 4 nights in Apr 2023

10/10 Excellent

Patsy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very nice hotel very helpful staff . Great transports right outside the hotel .
Stayed 4 nights in Apr 2023

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

SZE TIK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Stay was perfect. The bus to the ski area is right next to the hotel. Restaurants all around. The pool table and bowling area was very nice. Good breakfast too. I would stay here again.
Stayed 1 night in Mar 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, especially for families. Very helpful staff and very laid back comfortable place. Great location as well.
Stayed 3 nights in Feb 2023