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Reviews of Siegel Select Casa Grande

2.5 out of 5
Siegel Select Casa Grande
540 North Cacheris Court, Casa Grande, AZ

Reviews

6.4
Rating 10 - Excellent. 167 out of 791 reviews" "
Rating 8 - Good. 197 out of 791 reviews" "
Rating 6 - Okay. 172 out of 791 reviews" "
Rating 4 - Poor. 118 out of 791 reviews" "
Rating 2 - Terrible. 137 out of 791 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Lake Havasu City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. AC worked great. Bed was comfy and nice pillows. TV worked perfectly.
Stayed 1 night in May 2024
Response from Rebecca Blanford – General Manager on May 20, 2024
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select Casa Grande thanks you for your feedback. We are so happy to hear that you had a positive experience with us. If there is anything else you would like us to know to help make your next experience better, please feel free to leave us additional comments. Again, thank you for staying with us,

10/10 Excellent

Tonai, San Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my the young lady at the front counter was absolutely amazing! She went above and beyond by accommodating me. I was darn near two hours late checking in and she also let me know about the extended stay if I ever needed it. I will always come here if I need to. She made me feel like I was at home my goodness. Give the young black lady her raise TODAY!!
Stayed 1 night in May 2024
Response from Rebecca Blanford– General Manager on May 20, 2024
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select Casa Grande thanks you for your feedback. We are so happy to hear that you had a positive experience with us. If there is anything else you would like us to know to help make your next experience better, please feel free to leave us additional comments. Again, thank you for staying with us,

8/10 Good

Maricela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The key did not work, we had to call someone to open the door
Stayed 1 night in May 2024
Response from Rebecca Blanford– General Manager on May 10, 2024
Thank you for taking the time to leave us a review. Here at the Siegel Select Casa Grande, we pride ourselves on top-quality service and hospitality. We appreciate your feedback and will use your comments for further comfort and customer service improvements at our hotel. Thank you for staying with us and we hope to see you soon!

2/10 Terrible

Jailynne

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t check in after 7:13 because the woman was being rude and told me it was going to take an hour for her to receive my reservation because she was closing at 8 pm smh after she had told me to come by to book a room me my 2 year old and husband had to sleep in our car
Stayed 1 night in Apr 2024
Response from Sincerely, Rebecca Blanford – General Manager on Apr 5, 2024
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

2/10 Terrible

Edward

Stayed 1 night in Mar 2024
Response from Sincerely, Rebecca Blanford – General Manager on Apr 17, 2024
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

2/10 Terrible

william

Response from Rebecca Blanford – General Manager on Mar 25, 2024
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights. And didnt get room service.
Stayed 4 nights in Mar 2024
Response from Sincerely, Rebecca Blanford – General Manager on Mar 22, 2024
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

4/10 Poor

brisa

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was clean but really small, there was no space in the bathroom to get ready. We checked out on Sunday and had to wait till 9am for someone to check us out, we weren't told they open until 9am, a little inconvenient if you are heading out early.
Stayed 1 night in Feb 2024
Response from Sincerely, Rebecca Blanford – General Manager on Mar 2, 2024
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

8/10 Good

mark

Business traveler
Room was fine except blinds had a 1” gap on the side. I made a toilet paper shade, worked fine blocking passersby’s views. As the office isn’t open early, it needs a key drop box, had to slide my key card under the door. But not a bad place. Would stay there again.
Stayed 1 night in Feb 2024
Response from Sincerely, Rebecca Blanford – General Manager on Mar 2, 2024
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The front staff were friendly, helpful, and efficient in getting us checked in. The room was clean and efficient for our one-night stay. The location was convenient to stores, restaurants, and the freeway.
Stayed 1 night in Feb 2024
Response from Sincerely, Rebecca Blanford – General Manager on Mar 2, 2024
Thank you for taking the time to leave us a review. Here at the Siegel Select Casa Grande, we pride ourselves on top-quality service and hospitality. We appreciate your feedback and will use your comments for further comfort and customer service improvements at our hotel. Thank you for staying with us and we hope to see you soon!

8/10 Good

Sarah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional pricing. Clean.
Stayed 2 nights in Feb 2024
Response from Sincerely, Rebecca Blanford – General Manager on Mar 2, 2024
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Sincerely, Rebecca Blanford – General Manager on Mar 2, 2024
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

2/10 Terrible

Amanda

Stayed 1 night in Feb 2024
Response from Rebecca Blanford – General Manager on Mar 22, 2024
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

8/10 Good

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to interstate, simple but clean. Security had to let us in and he was cordial and accomodating.
Stayed 2 nights in Jan 2024
Response from Thank you on Feb 23, 2024
Thank you for taking the time to leave us a review. Here at the Siegel Select Casa Grande, we pride ourselves on top-quality service and hospitality. We appreciate your feedback and will use your comments for further comfort and customer service improvements at our hotel. Thank you for staying with us and we hope to see you soon!

8/10 Good

Ola

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Like the little kitchen and shower in room 107. Good size fridge and microwave. Did not like front desk closed in certain hours cause we ran out of tp at around 1am.
Stayed 2 nights in Jan 2024
Response from Thank you on Feb 23, 2024
Thank you for taking the time to leave us a review. Here at the Siegel Select Casa Grande, we pride ourselves on top-quality service and hospitality. We appreciate your feedback and will use your comments for further comfort and customer service improvements at our hotel. Thank you for staying with us and we hope to see you soon!

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean, the staff very helpful
Stayed 2 nights in Jan 2024
Response from Thank you on Feb 23, 2024
Thank you for taking the time to leave us a review. Here at the Siegel Select Casa Grande, we pride ourselves on top-quality service and hospitality. We appreciate your feedback and will use your comments for further comfort and customer service improvements at our hotel. Thank you for staying with us and we hope to see you soon!

6/10 Okay

jafet

Stayed 3 nights in Nov 2023
Response from Thank you on Feb 23, 2024
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments.

2/10 Terrible

Dontarius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hate this hotel wouldn’t let me check in
Stayed 1 night in Dec 2023
Response from Thank you on Feb 23, 2024
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments.

6/10 Okay

Mohankumar

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Sincerely, Rebecca Blanford – General Manager on Dec 26, 2023
Here at the Siegel Select Casa Grande, we would like to say “THANK YOU” for choosing our hotel and offering up comments on your stay with us. Your feedback means a lot to us and we value your opinion. We hope to see you again in the future.

8/10 Good

Carlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area a little scary. As far as the room goes, this was good.
Stayed 1 night in Dec 2023
Response from Sincerely, Rebecca Blanford – General Manager on Dec 26, 2023
Here at the Siegel Select Casa Grande, we would like to say “THANK YOU” for choosing our hotel and offering up comments on your stay with us. Your feedback means a lot to us and we value your opinion. We hope to see you again in the future.

6/10 Okay

Sukari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Smells
It was jusy the smell in the room it smelled like a sewer even after they did room service other than that it wasnt really bad.
Stayed 2 nights in Dec 2023
Response from Sincerely, Rebecca Blanford – General Manager on Dec 11, 2023
Thank you for taking the time to leave us a review. Here at the Siegel Select Casa Grande, we pride ourselves on top-quality service and hospitality. We appreciate your feedback and will use your comments for further comfort and customer service improvements at our hotel. Thank you for staying with us and we hope to see you soon!

4/10 Poor

Sukari

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Sincerely, Rebecca Blanford – General Manager on Dec 11, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

10/10 Excellent

Juan

Stayed 4 nights in Nov 2023
Response from Sincerely, Rebecca Blanford – General Manager on Dec 11, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select Casa Grande thanks you for your feedback. We are so happy to hear that you had a positive experience with us. If there is anything else you would like us to know to help make your next experience better, please feel free to leave us additional comments. Again, thank you for staying with us,

10/10 Excellent

Mason

Traveled with partner
Liked: Cleanliness
Clean and comfortable. We will definitely be staying again!
Stayed 1 night in Nov 2023
Response from Sincerely, Rebecca Blanford – General Manager on Dec 2, 2023
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
The place is huge, lots of parking, lots of dining options, close to the freeway, some highway noise but not bad.
Stayed 1 night in Nov 2023
Response from Rebecca Blanford– General Manager on Dec 2, 2023
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

8/10 Good

Blake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Nov 2023
Response from Sincerely, Rebecca Blanford – General Manager on Nov 20, 2023
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

2/10 Terrible

Aliyah

Stayed 2 nights in Nov 2023
Response from Sincerely, Rebecca Blanford – General Manager on Dec 11, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

4/10 Poor

Maelyn

Stayed 1 night in Nov 2023
Response from Rebecca Blanford – General Manager on Dec 2, 2023
Thank you for taking the time to leave us a review. Here at the Siegel Select Casa Grande, we pride ourselves on top-quality service and hospitality. We appreciate your feedback and will use your comments for further comfort and customer service improvements at our hotel. Thank you for staying with us and we hope to see you soon!

2/10 Terrible

Martin

Stayed 1 night in Nov 2023
Response from Sincerely, Rebecca Blanford – General Manager on Nov 28, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was of the awesomeness
Stayed 2 nights in Nov 2023
Response from Sincerely, Rebecca Blanford – General Manager on Nov 6, 2023
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

2/10 Terrible

Kalen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sincerely, Rebecca Blanford – General Manager on Oct 30, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

2/10 Terrible

Sherry

Stayed 1 night in Oct 2023
Response from Sincerely, Rebecca Blanford – General Manager on Oct 23, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

2/10 Terrible

Josh

Business traveler
No hot water, took an ice cold shower, no curtains, only blinds which allowed people to see in and let to much light in. Front desk staff said it would take 45 minutes for my reservation to be available. Loud other tenants. I will never stay here again.
Stayed 1 night in Oct 2023
Response from Sincerely, Rebecca Blanford – General Manager on Oct 21, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

10/10 Excellent

Ramon

Stayed 4 nights in Oct 2023
Response from Sincerely, Rebecca Blanford – General Manager on Oct 15, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select Casa Grande thanks you for your feedback. We are so happy to hear that you had a positive experience with us. If there is anything else you would like us to know to help make your next experience better, please feel free to leave us additional comments. Again, thank you for staying with us,

8/10 Good

Bernard

Stayed 1 night in Oct 2023
Response from Sincerely, Rebecca Blanford – General Manager on Nov 3, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select Casa Grande thanks you for your feedback. We are so happy to hear that you had a positive experience with us. If there is anything else you would like us to know to help make your next experience better, please feel free to leave us additional comments. Again, thank you for staying with us,

2/10 Terrible

Thomas

Disliked: Property conditions & facilities, room comfort
Stayed 25 nights in Sep 2023
Response from Sincerely, Rebecca Blanford – General Manager on Oct 13, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

4/10 Poor

Yolanda, El Paso

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I liked the clean smell of the bedding and friendly staff. The floor in the room needed to be mopped, people on the 2nd floor were noisy, and there was dog poop outside our front door.
Stayed 1 night in Sep 2023
Response from Sincerely, Rebecca Blanford – General Manager on Sep 23, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

2/10 Terrible

Clint

Stayed 1 night in Aug 2023
Response from Sincerely, Rebecca Blanford – General Manager on Sep 23, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Sincerely, Rebecca Blanford – General Manager on Sep 3, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is layed back everyone minds their own business and I like it that way
Stayed 9 nights in Aug 2023
Response from Sincerely, Rebecca Blanford – General Manager on Aug 27, 2023
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

2/10 Terrible

zitlali

Stayed 1 night in Aug 2023
Response from Sincerely, Rebecca Blanford – General Manager on Aug 13, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sincerely, Rebecca Blanford – General Manager on Aug 10, 2023
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you spend
My spouse and I got a room here for the night because we wanted to be in the city for a family event. When we walked into our room right away we could smell dog, the rug in the room had dog hair all over it and even the iron board. I ordered a queen size bed room and received a full size bed. My spouse and I wanted to shower right away to cool off from the heat of Arizona and instead could only take a hot shower or a scorching hot shower. Their was absolutely no cool/ cold water. My spouse and I aren’t ones to complain but all in all the room is definitely $72 room. We literally slept with a chair under our door because we did not feel safe at this hotel. I should have taken photos, smh.
Stayed 1 night in Aug 2023
Response from Sincerely, Rebecca Blanford – General Manager on Aug 6, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

10/10 Excellent

RoB

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
How relaxing I was and swimming pool
Stayed 1 night in Jul 2023
Response from Sincerely, Rebecca Blanford – General Managerq on Jul 12, 2023
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

8/10 Good

Louis

Stayed 7 nights in Jul 2023
Response from Sincerely, Rebecca Blanford – General Manager on Jul 29, 2023
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!

10/10 Excellent

RoB

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool and staff was awesome
Stayed 1 night in Jun 2023
Response from Sincerely, Rebecca Blanford – General Manager on Jul 7, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select Casa Grande thanks you for your feedback. We are so happy to hear that you had a positive experience with us. If there is anything else you would like us to know to help make your next experience better, please feel free to leave us additional comments. Again, thank you for staying with us.

10/10 Excellent

Yolanda, El Paso

Stayed 1 night in Jul 2023
Response from Rebecca Blanford – General Manager on Jul 22, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select Casa Grande thanks you for your feedback. We are so happy to hear that you had a positive experience with us. If there is anything else you would like us to know to help make your next experience better, please feel free to leave us additional comments. Again, thank you for staying with us.

8/10 Good

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sincerely, Rebecca Blanford – General Manager on Jun 23, 2023
Thank you for taking the time to leave us a review. Here at the Siegel Select Casa Grande, we pride ourselves on top-quality service and hospitality. We appreciate your feedback and will use your comments for further comfort and customer service improvements at our hotel. Thank you for staying with us and we hope to see you soon!

6/10 Okay

Baro

Traveled with family
Disliked: Cleanliness
Unwanted guest
Dead bugs in room. Had to ask for broom. Had two persons open room door with a key card that was issued at the front door. Scared the hell out of use. Luckily the two were very apologetic. After they left our key card stoped working. Not happy. Called office they apologize and re- issued key cards. They did offer to change our room we decided to stay in room.
Stayed 1 night in Jun 2023
Response from Rebecca Blanford – General Manager on Jun 12, 2023
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Casa Grande thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect. If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us.

10/10 Excellent

Melvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice!!
Stayed 1 night in May 2023
Response from Rebecca Blanford on May 15, 2023
On behalf of the entire Siegel Select team in Casa Grande, thank you for choosing our hotel and for leaving a positive review. Your input is very important to us and helps us make your stay even more enjoyable in the future. We look forward to serving you again soon!