The hotel was beautiful, clean, and stylish. However the staff was very impersonal, rude at times, and just not nice. I had a much better experience at Ananda Hotel, where everyone was super nice, friendly, and accommodating. I made friends with everyone and spent a lot of money of best food (Carmen Restaurant), massages, drinks and I would do it again. I would have still rated the LM hotel high, but my check-out was terrible. It pretty much scared me and took a while to calm down. Please make sure to ask for the receipts and keep a copy of what you consume. At the check-in they greeted me with a nice glass of wine (I thought what a nice gesture), only later to find out they charged me for it $25,000 COL. The hotel never told me how much a glass of wine costs. The price for a sav blanc normally is $12K to $17K max. Worst part was when the hotel charged me for 2 beers I never ordered/consumed, then argued with me "if I'm sure I didn't drink it?" Basically insinuating that I am a liar. They certainly didn't have any proof. Thank gosh I didn't see a lobster order and a 2 hour massage on my bill. After paying $500 USD for two nights, will I really be lying about two beers? So rude. Also, the hotel tried to push their transportation for $45,000 when it only cost $13,000 with a taxi. I will not recommend anyone to stay there as long as they have the same staff. Louis, Miguel, Robert. Hope you have a better experience than I did.