外観

ディヴィヤ ストラ プラザ と 会議センター カルガリー空港の口コミ

3 out of 5

口コミ

7.6

良い

評価 10 - 775 件の口コミ中 303 件が非常に良い" "
評価 8 - 775 件の口コミ中 222 件が良い" "
評価 6 - 775 件の口コミ中 104 件が普通" "
評価 4 - 775 件の口コミ中 62 件が不満" "
評価 2 - 775 件の口コミ中 84 件が非常に不満" "

7.8/10

清潔度

7.6/10

スタッフとサービス

7.4/10

設備とサービス

7.2/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

4/10 (不満)

Jakin

気になった点 : 清潔度、施設のコンディションと設備
Property is a little less then mediocre
2024 年 5 月に 1 泊滞在

8/10 (良い)

Alie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Prima kamer, handig parkeren, vriendelijk personeel.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Connor

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are clean and the staff is good. Parking is easy and the price was right.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Benilda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean room fresh beds
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cheryl

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super nice staff. So sweet and accommodating.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Alvaro

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was just one Night. We have no problems, Parking is available (and free). The rooms are clean and there is food options nearby. Recomended
2024 年 5 月に 1 泊滞在

6/10 (普通)

Vladimir

良かった点 : スタッフとサービス
The property is ok for price. A bit crowded,
2024 年 5 月に 4 泊滞在

6/10 (普通)

Nancy

グループ旅行
良かった点 : 清潔度
Le problème est que sur votre site vous indiquez chien accepter sans mentionner que l hotel charge un frais de 25$ A aucun endroit sur la confirmation vous le mentionnez J aurais regardé ailleurs si j avais su
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Sarah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in and very well priced!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Hazem

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Food
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good Day Hazem,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

4/10 (不満)

Sanjayan

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
Great
2024 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good Day Sanjayan ,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 (良い)

Tatyana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Jeff

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property had an event that was so loud. Washroom was dirty
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good Day Jeff,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

4/10 (不満)

Ryan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Na
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Hello Ryan,Thank you for your rating. We appreciate your feedback and hope to provide an even better experience for you in the future. If there's anything specific you'd like to share with us to improve your stay, please feel free to reach out. We value your input and aim to exceed your expectations on your next visit.Sincerely,Divya Sutra Management.

8/10 (良い)

Brenna

Location was useful for its value and not for the presentation.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Omran

2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good Day Omran,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 (良い)

Anthony

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good Day Anthony,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

6/10 (普通)

Fuzail、FORT MCMURRAY

家族旅行
気になった点 : 施設のコンディションと設備
Staff was like talking to robot , and gallery was smelling with pot
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good Day Fuzail, Thank you for sharing your experience with us, and we're delighted to hear that you enjoyed your stay at Divya Sutra Hotel. Regarding your feedback about our receptionists, we want to assure you that each member of our team has undergone comprehensive hospitality training to provide the highest level of service to our guests. We deeply value the importance of friendly and communicative interactions, and our receptionists are dedicated to ensuring that every guest feels welcomed and well-assisted throughout their stay. We'll take your feedback into account as we strive to enhance the guest experience even further. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back to Divya Sutra Hotel for another enjoyable stay. Warm regards, Divya Sutra Management.

2/10 (非常に不満)

Abdikadir

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was disappointed, after a long drive I get to the hotel and I was unable to check-in. The staff “Victor” was rude, I had a family with me and had to book another hotel to get some rest. I prepaid the hotel but didn't sleep and there is non-refundable. I was so unhappy what I had experienced there. I would talk to my lawyer about this. Also, know that I had two Reservations and they went to the trash. I wish you the best.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Satinder

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Front desk employees need to learn customer service
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Holly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I am from a small town. There were many homeless around and questionable people around the parking lot. Got inside and it was lovely. Staff awesome!!!!
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good Day Holly,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 (良い)

Lori

出張, グループ旅行
良かった点 : 清潔度、設備とサービス
Friendly staff and clean
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good Day Lori,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 (良い)

jasman

2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good day Jasman,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place.
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good day Peter,,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

10/10 (非常に良い)

Muhammad

出張
良かった点 : 施設のコンディションと設備
Affordability
2024 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Good day Muhammad,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

6/10 (普通)

saibin

家族旅行
気になった点 : 施設のコンディションと設備
Average
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Good day Saibin, Thank you for your rating. We appreciate your feedback and hope to provide an even better experience for you in the future. If there's anything specific you'd like to share with us to improve your stay, please feel free to reach out. We value your input and aim to exceed your expectations on your next visit.Sincerely,Divya Sutra Management.

8/10 (良い)

Tejendrakumar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place
2024 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Good Day Tejendrakumar ,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good Day Gary,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 (良い)

carey、houston

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good day Carey,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lean room and great price
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Good day Jennifer,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 (良い)

Dale

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Carpet in elevator need to be changed.
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Good day Dale,Your suggestion regarding elevator carpets and we appreciate your feedback. We strive to accommodate the preferences of all our guests, and we will take this into consideration for future enhancements.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Sincerely,Divya Sutra Management

10/10 (非常に良い)

Rajdeep

出張
Good size space
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Good day Rajdeep, Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 (良い)

Janna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Good day Janna,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

10/10 (非常に良い)

Yao、Calgary

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean. Convenient.
2024 年 4 月に 1 泊滞在
Divya Sutra Management.からの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Yao, Thank you very much for taking the time to rate us with 5 stars! It sounds like you had a pleasant experience at Divya Sutra Plaza and Conference Centre! We're glad to hear that you found the hotel to be clean and convenient. We appreciate your patronage and look forward to welcoming you back on your next visit! Sincerely, Divya Sutra Management.

6/10 (普通)

Landice

気になった点 : 清潔度、施設のコンディションと設備
nice staff - hot tub and sauna out of order and room needs better cleaning
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Landice,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Divya Sutra Management.

6/10 (普通)

Turina

小さなお子様連れの家族旅行
Very nice
2024 年 5 月に 1 泊滞在
Divya Sutra Management.からの返信 (投稿日 : 2024 年 5 月 23 日)
Hello Turina!Thank you for sharing your feedback!We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future! Sincerely, Divya Sutra Management.

8/10 (良い)

Balraj

良かった点 : 清潔度、スタッフとサービス
I like property and prices was cheap and the service was also good and the thing I don’t like is that there is limited dining in the area.
2024 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Balraj,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Divya Sutra Management.

6/10 (普通)

Deepak

良かった点 : 設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
Second time i stayed at the hotel. The front staff never smile instead it felt very cold when checking in. The room smelled very old? I had to open the window to air out whatever the smell was. When checking out got same attitude. There was nothing "memorable" very dingy kind of feel
2024 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Deepak, Thank you for sharing your experience with us, and we're delighted to hear that you enjoyed your stay at Divya Sutra Hotel. Regarding your feedback about our receptionists, we want to assure you that each member of our team has undergone comprehensive hospitality training to provide the highest level of service to our guests. We deeply value the importance of friendly and communicative interactions, and our receptionists are dedicated to ensuring that every guest feels welcomed and well-assisted throughout their stay. We'll take your feedback into account as we strive to enhance the guest experience even further. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back to Divya Sutra Hotel for another enjoyable stay. Warm regards, Divya Sutra Management.

8/10 (良い)

Lorraine

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Overall our stay in this hotel was above average! It was almost perfect, but the front desk needs additional training so they will be familiar with the type of their available rooms. There is one particular front desk agent, im not sure if her name is Kulmar, but something like that. I mentioned if possble to request for connecting/adjoining rooms and she said they dont have that kind of rooms.But the other f/d said that they have. Neiway, bed and pillows were soft and smells clean. Great job for the housekeeping peeps!
2024 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Lorraine,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property . We'll take your feedback into account as we strive to enhance the guest experience even further. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back. Thanks for understanding! Sincerely,Divya Sutra Management

10/10 (非常に良い)

Leslie、Edmonton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
For the price you pay it’s great
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Leslie,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay! Sincerely,Divya Sutra Management.

2/10 (非常に不満)

Casey

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loud. Dirty. Poor service. Run down. Won’t recommend.
2024 年 5 月に 3 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Casey,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding! Sincerely,Divya Sutra Management

8/10 (良い)

Kelly

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Kelly,Thank you for your rating. We appreciate your feedback and hope to provide an even better experience for you in the future. If there's anything specific you'd like to share with us to improve your stay, please feel free to reach out. We value your input and aim to exceed your expectations on your next visit.Sincerely,Divya Sutra Management.

8/10 (良い)

Josephine、Calgary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean . Staff are helpful and friendly .
2024 年 5 月に 2 泊滞在
Divya Sutra Management.からの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Josephine ,Thank you for your feedback. It sounds like you had a pleasant experience at Divya Sutra Plaza and Conference Centre! We're glad to hear that you found the hotel to be clean and that you found our staff to be helpful and friendly. We appreciate your patronage and look forward to welcoming you back on your next visit! Sincerely, Divya Sutra Management

4/10 (不満)

Anil

カップルで旅行
Stayed an extra night and thought our room would be cleaned and it wasn’t. They also cancelled the fob for the extra night. Had to get it reset
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Anil,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the Housekeeping services and other facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

10/10 (非常に良い)

Wesley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good room for great price
2024 年 5 月に 1 泊滞在
Divya Sutra Management.からの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Wesley ,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay! Sincerely, Divya Sutra Management.

2/10 (非常に不満)

Krystal

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would never return to this hotel or recommend anyone. The hotel rooms themselves are dated. There are stains absolutely everywhere. The washroom was questionable. Wasnt comfortable enough to shower there. There were wedding receptions being held every night we were there and the bass from the ballrooms were heard and felt from our room on the 4th floor. People on the same floor were slamming their doors so loudly. The staff is unpleasant and rude. You have to pay the full amount of the stay right when you check in. They have the audacity to request for tips upon arrival on the cc machine. Be aware that there is a good chance mastercard will flag and freeze your card when trying to pay so have alternative payment available if you want to stay here. For the price they charge your better off paying a few bucks.more for a better hotel
2024 年 5 月に 3 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Krystal,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the shower and other facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

2/10 (非常に不満)

Chris

気になった点 : スタッフとサービス、設備とサービス
The front desk attendant was very rude. I was very tired front a long flight and just wanted to go to my room that i reserved.
2024 年 5 月に 7 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Chris,Upon reviewing our records in our Property Management System (PMS), we did not find any indication of your stay or reservation with us. We value all feedback and are committed to addressing any concerns raised. We understand your situation, but we have strict policy of Incidentals on a Credit Card, and we assume that was the issue with your check in. .Thank you for your understanding.Best regards,Divya Sutra

10/10 (非常に良い)

NAVDEEP

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All Good
2024 年 5 月に 1 泊滞在
Divya Sutra Management.からの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Navdeep ,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay! Sincerely, Divya Sutra Management.

6/10 (普通)

Shane

ペット同伴の旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
I loved that it was pet friendly, but the rooms are very dated and in need of repair. The shower in my room was barely hanging on for dear life.
2024 年 4 月に 2 泊滞在
Divya Sutra Managementからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Shane ,Thank you for sharing your feedback! We're delighted to hear that you loved that at Divya Sutra Plaza and Conference Centre Calgary Airport we are pet friendly. also We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the shower, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience .Thanks for understanding! Sincerely, Divya Sutra Management

2/10 (非常に不満)

Nahom

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Noisy from conference room 12 midnight plus and noise in the mornings
2024 年 5 月に 1 泊滞在
Divya Sutra Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Nahom, We appreciate your feedback. We apologize for the inconvenience caused during your stay with the different events we had .We strive to accommodate the preferences of all our guests, and we will take this into consideration for future enhancements. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future .Sincerely, Divya Sutra Management