4/10 (不満)
Damien
家族旅行
2024 年 5 月 28 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Our rooms smelled when we first arrived. We were given new rooms. In the new room the toilet ran. We had to jingle the toilet handle to get it to stop. The AC unit didnt cool the room off. I called the front desk about the issue. He came to check out the problem. Although he agreed that the room was very hot he insisted the unit work, because you could fill the cold air blowing out when you stood directly in front of it. He refused to change our room. He didnt pretend or attempt to try to resolve the issue. I will not be a return guest.
Damien
2024 年 5 月に 1 泊滞在