冷蔵庫、電子レンジ、コンロ、食器洗い機
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レジデンス・イン・ボストン・ダウンタウン/サウスエンドの口コミ

3 out of 5
レジデンス・イン・ボストン・ダウンタウン/サウスエンド
2001 Washington Street, Boston, MA

口コミ

8.8

非常に良い

評価 10 - 748 件の口コミ中 482 件が非常に良い" "
評価 8 - 748 件の口コミ中 157 件が良い" "
評価 6 - 748 件の口コミ中 54 件が普通" "
評価 4 - 748 件の口コミ中 32 件が不満" "
評価 2 - 748 件の口コミ中 23 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

9.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Daisuke

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
food
2023 年 6 月に 4 泊滞在
Sheaからの返信 (投稿日 : 2023 年 6 月 27 日)
Dear Daisuke, Thank you for taking the time to review us! We are pleased to hear you enjoyed your time with us and we hope that you will visit us again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 (非常に良い)

宿泊されたお客様

2019 年 3 月に 1 泊滞在
JIMからの返信 (投稿日 : 2019 年 4 月 3 日)
Thank you for staying with us. We are glad you enjoy your stay!

8/10 (良い)

Courtney

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at this location were very kind and considerate. The hotel itself was very clean and made me feel safe with the security at the door and the room key access requirement for virtually everything. There is a grocery store across the street which was lovely for the small kitchen in the room. I wish the breakfast had gone a bit later. It was over by 10 am, which although is a reasonable time, we had booked a hotel due to a late night event, and thus we slept late to recover before we drove home. If breakfast had gone until check out I think I may have been more likely to take utilize it. The draw back of this hotel is hands down the parking. It is very limited. We ended up parking on the street, which was fine since it was a weekend day, but definitely would have felt more safe parking my car in the lot. Overall everything turned out fine though: just a preference. The staff here were truly understanding and very reassuring, especially Kevin. I would stay again as we were able to walk to and from the MGM for our event while leaving our cars.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Lori

良かった点 : 施設のコンディションと設備
Nose from rooms beside and above sounded like there was dog left alone at one point running about. Also never received my deposit back. Rooms didn't cleaned every day felt like they where just skipped.
2024 年 5 月に 7 泊滞在
Tommieからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for taking the time to share your valuable feedback regarding your recent stay. I sincerely apologize for the disturbance caused by the noise from other guests. Our goal is to provide a high level of service and ensure a safe and comfortable environment for all our guests. I am truly sorry that we fell short in managing the noise levels during your stay.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide a more pleasant experience in the future. Have a wonderful day.

8/10 (良い)

Rachel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Fengyu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel staff were very kind and helpful. The gentleman overseeing breakfast was quite good at his job --- kept checking the amounts of items, cleaning up, and acknowledging guests -- he stood out as an excellent employee. The cleaning staff was excellent as well.
2024 年 4 月に 2 泊滞在

6/10 (普通)

Rush an

家族旅行, グループ旅行
気になった点 : 施設のコンディションと設備
No parking Very noisy and expensive
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Richard

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was one of the nicest places we have reserved. The room was fresh and clean and spacious. The staff made us feel comfortable at all times. They were always helpful. We loved staying here!!!
2024 年 4 月に 2 泊滞在
Tommieからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had everything we needed. There is a bit of a walk for evening dining.
2024 年 4 月に 6 泊滞在
Tommieからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you

8/10 (良い)

Veronique

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Les chambres sont spacieuses, le personnel charmant, le petit-déjeuner correct . Un peu loin du centre de Boston mais bien desservi par les transports en communs ( bus au pied de l’hébergement ) Je recommande cet établissement
2024 年 4 月に 6 泊滞在
Tommieからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your comments and we look forward to your return visit.

10/10 (非常に良い)

DANILO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
N/a
2024 年 3 月に 1 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 3 月 31 日)
We're glad you enjoyed your stay!

4/10 (不満)

Natasha

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
I had to give only two stars because of the parkimg situation. We arrived around 8:30pm and the on property overnight parking was full. The supposedly free parking on road was also full so i had to park blocks away at night with my young daughter on a road that i was afraid my car would be towed, luckly it was not. This was very inconvenient. Besides that the hotel was fine.
2024 年 3 月に 1 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for taking the time to write to us. We're sincerely sorry about the parking situation. We're trying to accommodate every guest in this aspect. Other than that, we're glad you found everything good.

8/10 (良い)

Hugh

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
X
2024 年 3 月に 3 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for rating us. We hope to see you again!

10/10 (非常に良い)

Khabir

良かった点 : スタッフとサービス、施設のコンディションと設備
.
2024 年 3 月に 2 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for the rating.We're looking forward to hosting you again!

10/10 (非常に良い)

Wisdom

2024 年 2 月に 6 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for the rating.until next time!!!

10/10 (非常に良い)

Vaso

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for the rating.We can't wait to see you again!

10/10 (非常に良い)

Murphy Edward

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very nice and the staff was great but I thought the daily parking of $40 a day was too expensive.
2024 年 2 月に 2 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for taking the time to review us. We're glad you enjoyed our environment. I understand the parking situation isn't for everyone, we try our best to accommodate guest that don't want to pay the 40 with off-site street parking.

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Affordable, clean, helpful staff. Front doors locked at all times seemed like there are safety concerns?
2024 年 2 月に 3 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for taking time to review us. Thank you, we're glad you enjoyed your stay with us. Front doors are locked at all times because we're open 24/7. We don't do public bathroom so our doors being locked prevents random people from taking the experience out of our guest's hands.

8/10 (良い)

Pasquale

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Emplacement tranquille et sécuritaire
2024 年 2 月に 1 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for taking the time to review us. We're glad you had a great time staying with us.

10/10 (非常に良い)

Jamil

2024 年 2 月に 2 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you so much for the rating.We are glad you enjoyed your stay!

10/10 (非常に良い)

Dani

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay!
Very nice hotel. Quiet and clean. The staff was extremely friendly and professional. Close to many restaurants. Will definitely return.
2024 年 2 月に 1 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for taking time to review us, Dani. We're glad you had an awesome time with us. We will be waiting for your return!! :)

10/10 (非常に良い)

Josh

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really nice room with bar seating in kitchenette, good desk area, large bathroom and sitting area. Very clean, good breakfast, nice staff & a small bar downstairs.
2024 年 2 月に 4 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for taking the time to review us, Josh. We're glad you enjoyed your stay with us.

8/10 (良い)

ali

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Area are not safe to many homeless peoples and drogues
2024 年 1 月に 21 泊滞在
Tommieからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for sharing your comments, we do our best to make sure that our guest are safe as well as provide the best places to see the city of Boston. Thank you again and have a great day,

10/10 (非常に良い)

eleni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Zabdyからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for taking the time to rate us.

8/10 (良い)

Lucy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the stay
2023 年 12 月に 1 泊滞在
Meaghan M からの返信 (投稿日 : 2024 年 2 月 8 日)
Thanks Lucy! So glad to hear you loved the stay. Please keep us in mind next time you are in town!

10/10 (非常に良い)

Jocelyn、Edison

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel. Nice and clean.
2024 年 1 月に 1 泊滞在
Meaghan M からの返信 (投稿日 : 2024 年 2 月 8 日)
Thanks Jocelyn! We're so happy you took the time to leave us a great review. We hope to see you back here soon.

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy to get to and loved the kitchen area. Cooked in during bad weather awesome
2024 年 1 月に 2 泊滞在
Meaghan M からの返信 (投稿日 : 2024 年 2 月 8 日)
Thanks Katherine! Glad to hear you loved the kitchen area and found some comfort in bad weather. Hope to see you back here soon.

8/10 (良い)

Elizabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel checked all the boxes except for breakfast. I am a breakfast person and look forward to eating breakfast every morning but the breakfast offered was so limited, repetitive and stale. I was beginning to wonder it some of it was just reheated. Even the fruits had seen better days. I was almost torture having the same things every morning. Unfortunately my stay was 8 nights and it was already paid for. It is a new looking and fresh hotel and the staff seems very nice but they need to fix the breakfast.
2024 年 1 月に 8 泊滞在

10/10 (非常に良い)

Joi、Roxbury

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Meaghan M からの返信 (投稿日 : 2024 年 2 月 8 日)
Hi Joi! Thanks so much for the review. We are so glad you took the time to leave us some feedback. We hope to see you next time you are in town.

10/10 (非常に良い)

Wilmer

良かった点 : 設備とサービス
2024 年 1 月に 4 泊滞在
Meaghan M からの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you for your feedback! I appreciate you taking the time.

8/10 (良い)

James

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean and comfortable room
2024 年 1 月に 3 泊滞在
Shea からの返信 (投稿日 : 2024 年 1 月 13 日)
Dear James, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 (非常に良い)

Caitlin Bothwell

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Shea からの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Caitlin, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and we hope to see you stay here again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

8/10 (良い)

Galit

2023 年 12 月に 1 泊滞在
Sheaからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Galit, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 (非常に良い)

Miguel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk people are very friendly and helpful
2023 年 12 月に 1 泊滞在
Shea からの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Miguel, Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay with us and our staff was friendly and helpful! We hope that you will stay here again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 6 泊滞在
Sheaからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Guest, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you stay here again in the near future. Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 (非常に良い)

Patti、Longwood

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms are large with great amenities
2023 年 12 月に 1 泊滞在
Meaghan M からの返信 (投稿日 : 2023 年 12 月 5 日)
HI Patti! Thanks so much for the great review we are so glad you found the room to be comfortable. We hope to see you again next time you are in town.

2/10 (非常に不満)

Migdoel

2023 年 11 月に 5 泊滞在
Meaghan M からの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Migdoel, We are sorry to hear that you did not have a great stay. Please let us know what we could have done to do better next time! We do appreciate your business and your feedback.

10/10 (非常に良い)

YEONJIN

2023 年 11 月に 8 泊滞在
Shea からの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Yeonjin, Thank you for taking the time to review us! We are pleased to hear we could satisfy you throughout your stay and we look forward to seeing you again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 (非常に良い)

Angela

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The inside is NICE!!! The parking is NOT!!!
I enjoyed my stay at this Hotel. Upon arrival, Zabdy was efficient, engaging and super lovely! She checked on me later on, and I liked that...There was a Security Officer Lady at the door as well, ensuring I felt safe. I really appreciated that too. My suite was clean, fresh and well-appointed. The street parking shuffle was ridiculous (I received a ticket), but I hope to have it dismissed. Note: Be prepared to pay for parking just about everywhere! Also, the breakfast buffet needs more traditional meat. (I am meat centric). However, the team-members for the dining experience were attentive and helpful. Other than those things, I would stay there again for sure!
2023 年 11 月に 6 泊滞在
Meaghan M からの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Angela! Thanks so much for the great review. We are so sorry you had a hard time with parking. We hope to see you again next time you are in town!

10/10 (非常に良い)

Rachel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在
Shea からの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Rachel, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will visit us again in the near future. Sincerely, Residence Inn by Marriott Boston Downtown/ South End

8/10 (良い)

sang

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在
Meaghan M からの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Sang! Thanks for the review. We appreciate your business and your feedback. We hope to see you again next time you are in town.

10/10 (非常に良い)

Rachel

2023 年 11 月に 3 泊滞在
Sheaからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Rachel, Thank you for taking the time to review us! We are pleased to hear you enjoyed your time here with us! We look forward to seeing you again in the near future. Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 (非常に良い)

sang

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 6 泊滞在
Meaghan Mからの返信 (投稿日 : 2023 年 12 月 5 日)
Sang, thank you so much for the great review. We hope to see you again next time you are in town!

10/10 (非常に良い)

Sara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spent a week here. Great room, very comfy bed and loved the shower. Made use of the laundry facilities so I had plenty space in the cases for shopping. Breakfast and gym great too.
2023 年 11 月に 7 泊滞在
Meaghan M からの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Sara! Thank you so much for the great review. We are so glad to hear you enjoyed your bed, shower, and laundry facilities. We hope to see you again next time you are in town!

10/10 (非常に良い)

Barbara

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just right for us
The location was good for a conference at the Boston Convention Center. Easy bus right outside to South Station and then we walked. Dinner and breakfast options close by. Best oatmeal I've ever had at a buffet breakfast. Staff was friendly and helpful. We cooked at "home" the first night which was convenient.
2023 年 11 月に 3 泊滞在
Meaghan M からの返信 (投稿日 : 2023 年 12 月 5 日)
HI Barbara! Thank you so much for taking the time to share your feedback. We are so glad to hear you found the location to be convenient., we hope to see you again next time you are in town!

10/10 (非常に良い)

Rodrigo

2023 年 11 月に 7 泊滞在
Meaghan M からの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Rodrigo! Thanks so much for the 10/10. We hope to see you again next time you are in town!

10/10 (非常に良い)

Gina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Meaghan M からの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Gina! Thanks for the 10/10. We're so glad you enjoyed your stay. We appreciate your business, your feedback, and hope to see you the next time you are in town.

10/10 (非常に良い)

Francesco

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All ok Not a nice neighborhood, though.
2023 年 11 月に 6 泊滞在
Meaghan M からの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Francesco! Thanks so much for the 5/5. We hope to see you again the next time you are in town!

10/10 (非常に良い)

ANNA

2023 年 11 月に 2 泊滞在
Meaghan M からの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you so much for the great review. We are so glad you enjoyed it! We appreciate your business and your feedback.