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Nice hotel. Lackluster for the price. Nothing special other than location - near downtown crossing, the financial district, the seaport and the north end. Rooms are nice but small, bar is cute but nothing that exciting. Spent half the price at another hotel in the seaport and had a better experience.
This was a nice hotel but not as nice as the other Langham hotels. My biggest gripe is that there were no mini-bars in the rooms. You have to pay for everything to be delivered to the room including snacks. The room itself had water but no snacks or fruit or anything. Also, the room had a shower with a very slippery floor. There was no bathtub.
Miriam
Stayed 2 nights in May 2024
Response from The Langham, Boston on May 9, 2024
Dear Miriam,Thank you for sharing your thoughts about your stay with us. I’m sorry that our room amenities didn’t fully meet your expectations, particularly the absence of a minibar and the slippery shower floor. We took minibars out to offer more personalized dining options, and our front desk is always ready to deliver snacks and drinks to your room upon request.Your feedback is invaluable, and I apologize for any inconvenience caused. We're committed to improving and delivering a more comfortable and personalized experience in the future.Warm regards, Matthew SinghThe Langham, Boston
Dear Hou-wen,Thank you for your feedback! We're pleased to hear that you enjoyed our location, and we hope it added to the convenience and enjoyment of your stay.We look forward to welcoming you back to The Langham, Boston soon.Warm regards, Matthew SinghThe Langham, Boston
Dear Maria,Thank you for sharing your enthusiastic feedback! We're thrilled to hear that you had an amazing stay and loved your time with us. Your kind words mean a lot to our team and inspire us to continue delivering exceptional experiences for our guests.We can't wait to welcome you back to The Langham, Boston soon!Warm regards, Matthew SinghThe Langham, Boston
Dear Helen,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and found our staff to be very friendly. Your kind words motivate us to continue providing exceptional service to our guests.We look forward to welcoming you back to The Langham, Boston soon.Warm regards, Matthew SinghThe Langham, Boston
10/10 Excellent
Hanane, Voorhees
Traveled with family and small children, Business traveler, Traveled with pets
Dear Hanane,Thank you for sharing your feedback with us. We're delighted that you enjoyed our location and found it to be excellent! Your positive words inspire us to keep delivering an exceptional experience for our guests.We look forward to welcoming you back to The Langham, Boston soon.Warm regards, Matthew SinghThe Langham, Boston
From the moment we arrived until we left, all staff were friendly and attentive to every detail. The rooms were luxurious and spacious.
steven
Stayed 3 nights in Apr 2024
Response from The Langham, Boston on May 1, 2024
Dear Steven,Thank you for sharing your wonderful experience with us! We are thrilled to hear that from the moment you arrived until your departure, our staff's friendly and attentive service enhanced your stay. It's also great to know that you found the rooms luxurious and spacious. Your feedback is incredibly valuable to us and reaffirms our commitment to providing exceptional service and accommodations.We look forward to welcoming you back soon for another memorable stay at The Langham, Boston.Warmest regards,Matthew SinghThe Langham, Boston
The Langham is a delight, pairing vast amenities and beautiful accommodations with outstanding service. 10/10 will stay again.
Savannah
Stayed 3 nights in Apr 2024
Response from The Langham, Boston on Apr 30, 2024
Dear Savannah,Thank you very much for your wonderful feedback and for choosing The Langham for your stay. We are thrilled to hear that you enjoyed our vast amenities, beautiful accommodations, and outstanding service. Receiving a 10/10 from our guests is always our aim, and we are delighted to have met this mark with your experience.We look forward to welcoming you back soon for another delightful stay. Thank you once again for your kind words and for recommending us so highly.Warm regards,Matthew SinghThe Langham, Boston
Dear James,Thank you for your kind words and for choosing our hotel for your stay. We're delighted to hear that you had a wonderful experience with us. Our team is committed to providing a warm and welcoming atmosphere, and it’s great to know we achieved this during your visit. We look forward to the opportunity to welcome you back soon for another enjoyable stay.Warm regards,Matthew SinghThe Langham, Boston
Excellent service and excellent location, wish I could’ve stayed longer than three nights!
Saamia
Stayed 3 nights in Apr 2024
Response from The Langham, Boston on Apr 24, 2024
Dear Saamia,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our excellent service and location. It's always our goal to make every stay memorable, and we're delighted that you wished you could have stayed longer. We look forward to welcoming you back for a future visit where you can enjoy even more time with us.Warm regards,The Langham, Boston Management
8/10 Good
dina
Apr 22, 2024
dina
Stayed 3 nights in Apr 2024
Response from The Langham, Boston on May 13, 2024
Dear Dina,Thank you for choosing The Langham, Boston for your recent stay and for taking the time to rate us. We are glad to see that we earned a 4/5 from your experience, and we are always striving to enhance our service to ensure our guests have the best possible stay.We would greatly appreciate any specific feedback you could provide on what aspects of your stay could be improved to make it a perfect 5/5. Your insights are invaluable as they help us refine our services and accommodations.We look forward to welcoming you back to The Langham, Boston and hope to exceed your expectations on your next visit.Warm regards,Matthew SinghThe Langham, Boston
i loved my room overlooking the park with gorgeous windows! just lovely.
Joanne
Stayed 2 nights in Apr 2024
Response from The Langham, Boston on Apr 24, 2024
Dear Joanne,Thank you for your delightful review! We are thrilled to hear that you loved your room with its stunning park views and gorgeous windows. It’s our pleasure to provide a setting that adds to the charm of your stay. We look forward to welcoming you back soon for another lovely experience at our hotel.Warm regards,The Langham, Boston Management
Dear Sylvio,Thank you for sharing your experience. We're delighted to hear that you had a great stay with us! We look forward to welcoming you back soon for another wonderful visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Daniel,Thank you for sharing your positive experience with us. We are thrilled to hear that you found our staff and service amazing, and that their politeness and friendliness stood out during your stay. It’s our team's goal to ensure every guest feels welcomed and well cared for, and your kind words affirm that we are on the right track. We look forward to the opportunity to host you again and continue to provide the exceptional service you deserve.Warm regards,The Langham, Boston Management
10/10 Excellent
Subir
Apr 16, 2024
Subir
Stayed 4 nights in Apr 2024
Response from The Langham, Boston on May 9, 2024
Dear Subir,Thank you so much for your five-star rating! We're grateful that your stay at The Langham, Boston was worthy of such high praise. Your support motivates us to continue delivering exceptional experiences for all our guests.We look forward to welcoming you back soon!Warm regards, Matthew SinghThe Langham, Boston
10/10 Excellent
Amira
Apr 15, 2024
Amira
Stayed 2 nights in Apr 2024
Response from The Langham, Boston on May 9, 2024
Dear Amira,Thank you for your wonderful five-star rating! Even without additional comments, we're grateful that your stay at The Langham, Boston was worthy of such high praise. Your support encourages us to keep providing exceptional service to our guests.We look forward to welcoming you back soon for another memorable stay.Warm regards, Matthew SinghThe Langham, Boston
Dear Brianna,Thank you so much for taking the time to leave a positive review about your experience at The Langham, Boston. We look forward to hosting you once more should you choose to visit our city again.Kind Regards,Michele GrossoManaging DirectorThe Langham, Boston
Amazing hotel and staff. Grana and The Fed, on property, were excellent. Location couldn’t be better for exploring the city and getting in from and back to Logan.
Armand
Stayed 2 nights in Apr 2024
Response from The Langham, Boston on Apr 15, 2024
Dear Armand,Thank you for sharing your wonderful experience with us. We're thrilled to hear that you found our hotel amazing and our staff excellent. It's great to know that Grana and The Fed met your expectations and contributed positively to your stay. We're also delighted that our location served as a convenient base for exploring the city and for your travels to and from Logan. Your kind words are much appreciated, and we look forward to welcoming you back for another exceptional visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Great experience all around. Location was perfect and neighborhood felt very safe even late at night. Staff was excellent and the lobby bar was awesome.
Trevor
Stayed 4 nights in Mar 2024
Response from The Langham, Boston on Apr 5, 2024
Dear Trevor,We are thrilled to hear about your great experience with us, from the ideal location and the secure ambiance of the neighborhood to the excellence of our staff and the vibrant atmosphere of our lobby bar. Your commendation serves as a wonderful affirmation of our commitment to providing a safe, welcoming, and enjoyable environment for all our guests. We're delighted that we could contribute to making your stay memorable and look forward to the opportunity to welcome you back for another outstanding visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Diana,I would like to thank you so much for leaving this positive review about your stay with us. It brings us tremendous joy to know that our ambience and the new renovation elevated your stay. I hope that you will keep us in consideration for a future stay if you are ever in the area.Kind Regards,The Langham, Boston Management
Dear David,Thank you for your succinct yet powerful feedback! We're thrilled to hear you found your stay to be excellent. Our team is dedicated to ensuring every guest experiences the highest level of satisfaction, and your review is a wonderful affirmation of our efforts. We look forward to welcoming you back for another excellent visit.Kind regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Amol,Thank you for the 5/5 rating! We're delighted to see that you had a positive experience at our hotel. Your high rating speaks volumes, and we're grateful for your acknowledgment. We strive to ensure every guest has a memorable stay, and it's heartening to know we achieved this with you. We look forward to welcoming you back for another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
A beautiful hotel with a very good staff. The property underwent a huge remodel recently and the result is excellent. Our room was very nice and clean because our housekeeper was awesome. It’s not a Ritz or Four Seasons but they do charge like them.
Freddy
Stayed 3 nights in Mar 2024
Response from The Langham, Boston on Mar 20, 2024
Dear Freddy,Your discerning words have resonated deeply, akin to a finely-aged vintage uncorked to reveal layers of sublime complexity. At The Langham, we take immense pride in our recent Renaissance - a metamorphosis that has allowed us to emerge resplendent, shedding a brilliant new light on the art of hospitality.While accolades from esteemed institutions are indeed an honor, it is approbation from seasoned travelers such as yourself that truly elevates our spirits. Your acknowledgment that our devoted staff, led by the diligent ambassadors of housekeeping, have upheld the highest standards is music to our ears. For it is their passion that breathes life into our physical splendor.Yet, we remain cognizant that true luxury extends beyond mere opulence. It is a delicate choreography of anticipating desires unvoiced and sculpting experiences that linger in the mind's eye like cherished heirlooms. This is the rarefied craft to which we have devoted our full artistic expression.We are humbled that you have recognized our homage to this higher calling, and eagerly await the next opportunity to compose a masterpiece tailored specifically for your enjoyment.Warmest regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Theresa,Thank you for your positive rating! We're glad to see that you enjoyed your stay with us. While we're pleased with the score, we're always aiming for perfection and would appreciate any feedback you might have on how we can achieve that 5/5 on your next visit. Your satisfaction is our top priority, and we're committed to continuous improvement. We look forward to the opportunity to welcome you back and deliver an even more exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Junqiao,Thank you for your succinct and wonderful feedback! We're delighted to hear you experienced perfect service during your stay with us. Our team is committed to providing exceptional service, and your acknowledgment is truly rewarding. We look forward to welcoming you back for another perfect experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Hotel was very clean. Staff was extremely helpful and friendly. I would definitely stay here again.
Stephanie
Stayed 3 nights in Dec 2023
Response from The Langham, Boston on Mar 5, 2024
Dear Stephanie,Thank you for your wonderful review and for giving us a perfect score! We're thrilled to hear that the cleanliness of our hotel and the helpfulness and friendliness of our staff made such a positive impression on you. Your intention to stay with us again is the highest compliment we could receive. We eagerly anticipate your return, ready to welcome you back for another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Melissa,Thank you for awarding us a perfect score! We're honored by your high rating and thrilled to know we've met your expectations with excellence. Your satisfaction is our greatest achievement, and we eagerly look forward to welcoming you back for another outstanding experience.Best regards,Michele GrossoManaging DirectorThe Langham, Boston
10/10 Excellent
Ofek
Mar 2, 2024
Ofek
Stayed 2 nights in Feb 2024
Response from The Langham, Boston on Mar 25, 2024
Dear Ofek,Thank you for awarding us a perfect 5/5 review! We're delighted to know you had a positive experience with us. We look forward to welcoming you back to The Langham, Boston, for another exceptional stay.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
The facility is a bit old. However, the service and staff are superb.
fangyi
Stayed 3 nights in Feb 2024
Response from The Langham, Boston on Feb 26, 2024
Dear Fangyi,Thank you for your positive review and feedback. We're proud that The Langham, Boston, with its rich history as the former federal reserve bank, offers unique character and charm. We're delighted to hear that our service and staff met your high standards, providing a superb experience. We appreciate your understanding of our building's age as part of its historic appeal and are continually working to blend this heritage with modern comfort. We look forward to welcoming you back soon.Best regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Crystal,Thank you for your excellent rating! We're thrilled to receive a 5/5 for your overall stay. Your high score speaks volumes, and we're deeply grateful for your support. It was a pleasure to have you with us, and we look forward to welcoming you back for another outstanding experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
In the middle of the city with just about anything you need close by
Farzin
Stayed 1 night in Feb 2024
Response from The Langham, Boston on Feb 13, 2024
Dear Farzin,Thank you for your positive review. We're glad to hear you enjoyed our central location and the convenience it offers. It's our pleasure to provide a stay that connects you seamlessly with the best of the city. Looking forward to welcoming you back to The Langham, Boston, for another convenient and enjoyable visit.Best regards,Michele GrossoManaging DirectorThe Langham, Boston
10/10 Excellent
Brandon
Traveled with partner
Feb 9, 2024
Great price for great service
Brandon
Stayed 2 nights in Feb 2024
Response from The Langham, Boston on Feb 9, 2024
Dear Brandon,Thank you for your commendation. We are delighted to hear that you found exceptional value in our service, reflecting the polish, sophistication, and meticulous attention to detail we strive for at The Langham, Boston. Your satisfaction is our highest reward, and we look forward to continuing to provide you with experiences defined by their understated elegance.Kind regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Mathew,We're delighted your birthday weekend with us was perfect! It was our pleasure to make your celebration memorable. Looking forward to welcoming you back to The Langham, Boston for more unforgettable moments.Warmest regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Tristan,We're thrilled to hear you found our hotel a great place and are looking forward to your return. Thank you for your positive feedback. We can't wait to welcome you back for another exceptional stay at The Langham, Boston.Best wishes,Michele GrossoManaging DirectorThe Langham, Boston
It’s not the Langham Chicago, but it was good. Staff were wonderful.
Margaret
Stayed 2 nights in Dec 2023
Response from The Langham, Boston on Feb 6, 2024
Dear Margaret,Thank you sincerely for sharing your experience. While we understand the unique charm of The Langham, Chicago holds a special place, we are grateful you found your stay with us to be enjoyable and our staff wonderful. Your kind words are a heartfelt reminder of our commitment to making every guest feel valued and appreciated. We look forward to the opportunity to welcome you back, perhaps to uncover even more aspects of our hotel that will delight you.With warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Julie,Thank you for your positive rating. We're delighted you had a pleasant stay and look forward to welcoming you back soon.Best regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Tam,Thank you for the 5/5 rating. We're delighted you had a wonderful experience and look forward to welcoming you back soon.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
10/10 Excellent
Maria
Traveled with family and small children, Traveled with family
We stayed over Christmas and it was beautiful. The hotel was nicely decorated, the restaurants at the hotel were excellent. Shout out to the concierge who got us decent dinner options in the city on Christmas eve.
The kids loved the pool. It has pool noodles and a hot tub so something for the kids and the parents.
Overall a great place to stay.
Maria
Stayed 3 nights in Dec 2023
Response from The Langham, Boston on Jan 26, 2024
Dear Maria,Thank you for choosing to spend your Christmas with us and for sharing your wonderful experience. We are delighted to hear that the festive decorations and our restaurants added to the beauty of your holiday. It’s a pleasure to know that our concierge was able to assist in making your Christmas Eve dinner memorable and that the pool, with its amenities for both kids and parents, was a hit with your family.We appreciate your kind words and are thrilled that you found our hotel a great place to stay. We look forward to welcoming you back for another delightful visit, any season of the year.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Carol,Thank you for your perfect scores and for fancying the service at our hotel. We are delighted that your experience was exceptional and look forward to the privilege of hosting you again.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Anju,We are thrilled to receive your 5/5 rating. Your high score speaks volumes, and we are truly grateful for your recognition. It’s guests like you who make our commitment to excellence so rewarding. We eagerly await your next visit to provide another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Caroline,Your 5/5 rating is a beacon of pride for us. It fills us with great joy to know your stay resonated so positively. We eagerly await the opportunity to delight you again on your next visit.Best regards,Michele GrossoManaging DirectorThe Langham, Boston
Absolutely phenomenal hotel. Everything was perfectly clean and the staff could not have been more accommodating. They made us feel like their number one priority the entirety of the stay.
Matthew
Stayed 3 nights in Jan 2024
Response from The Langham, Boston on Jan 22, 2024
Dear Matthew,We are profoundly gratified by your effusive praise of our establishment. The fact that you found everything impeccably clean and our staff's unparalleled accommodation to your needs as absolutely phenomenal, truly resonates with the ethos we uphold. It's our highest endeavor to not merely meet, but transcend guest expectations, creating an ambiance where each esteemed visitor feels like the quintessence of our attention. Your recognition of our commitment to making your stay an exemplary paragon of hospitality is deeply appreciated. We eagerly anticipate the privilege of welcoming you back, ensuring your next visit is imbued with the same, if not heightened, level of meticulous care and exclusive luxury.Warmest regards,Michele GrossoManaging DirectorThe Langham, Boston
Mind-blowing! Exceeded our expectations and filled with surprises!
Carolyn
Stayed 3 nights in Jan 2024
Response from The Langham, Boston on Jan 19, 2024
Dear Carolyn,Thank you for the incredible feedback! We're delighted to have exceeded your expectations and look forward to your next visit.Best,Michele GrossoManaging DirectorThe Langham, Boston
10/10 Excellent
Maria
Jan 7, 2024
Maria
Stayed 2 nights in Jan 2024
Response from The Langham, Boston on Jan 11, 2024
Dear Maria,Your perfect 10/10 rating is a cherished affirmation of our commitment to excellence. We are genuinely grateful and delighted to have created an experience that resonated so deeply with you. It’s guests like you who inspire us to continually elevate our service, and we eagerly anticipate the joy of welcoming you back for more unforgettable moments.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
10/10 Excellent
Julia
Jan 6, 2024
Julia
Stayed 1 night in Jan 2024
Response from The Langham, Boston on Jan 11, 2024
Dear Julia,Your 5/5 rating is like a star that shines brightly in our galaxy of guest experiences. We are deeply moved by your high esteem and eagerly await the chance to envelop you in the same exceptional ambiance and service that captivated you, during your forthcoming visits.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Natasha,Your 5/5 rating is a cherished testament to our commitment to excellence, casting a radiant glow upon our efforts. We are deeply honored by your acknowledgment and eagerly await the opportunity to envelop you in another exquisite and memorable experience on your next visit, further elevating the art of hospitality that has captivated your appreciation.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
10/10 Excellent
Florence
Jan 5, 2024
Florence
Stayed 2 nights in Dec 2023
Response from The Langham, Boston on Jan 11, 2024
Dear Florence,Your 10/10 rating is a beacon of appreciation that truly brightens our day. We are heartened to have exceeded your expectations and eagerly anticipate crafting more unforgettable moments for you during your next visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Sunyung,Thank you for your excellent 5/5 rating. We are delighted to have met your expectations and look forward to providing you with another exceptional experience on your next visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
Dear Eduardo,Your 10/10 rating is a beacon of pride for us, symbolizing the pinnacle of satisfaction we strive for. We are genuinely heartened by this gesture and eagerly await the opportunity to enchant you with our hospitality once more, turning your next visit into another exquisite chapter at our hotel.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston
We miss your afternoon tea and wish you would bring it back. Also wish you had not removed the spa.
Stefanie
Stayed 2 nights in Dec 2023
Response from The Langham, Boston on Jan 11, 2024
Dear Stefanie,Thank you for sharing your fond memories of our afternoon tea and expressing your thoughts about the spa. We truly appreciate your feedback, as it helps us understand the experiences that our guests value and miss. While we have made some changes, please know that your suggestions regarding the return of the afternoon tea and the spa are important to us. We continuously strive to enhance our offerings based on our guests' preferences, and your input is invaluable in this process. Rest assured, we will take your feedback into consideration as we plan future amenities and services. We hope to have the opportunity to welcome you back soon and provide you with an experience that meets your expectations and brings back fond memories.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston