Front of property

Reviews of Bob Timberlake Inn at Chetola Resort

3.5 out of 5
Bob Timberlake Inn at Chetola Resort
185 Chetola Lake Drive, Blowing Rock, NC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 105 reviews" "
Rating 8 - Good. 18 out of 105 reviews" "
Rating 6 - Okay. 6 out of 105 reviews" "
Rating 4 - Poor. 2 out of 105 reviews" "
Rating 2 - Terrible. 0 out of 105 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the Inn and restaurant. Beautiful room and surroundings.
Stayed 2 nights in Mar 2024
Response from Chetola Management on Apr 24, 2024
Johnny,Thank you so much for your great review! We're so happy to hear you enjoyed your stay with us and can't wait to have you back soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to celebrate our wedding anniversary and absolute loved it! Can't wait to be back next year.
Stayed 2 nights in Feb 2024

4/10 Poor

Joyce

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Don’t stay here.
The floor was out of level 8” on 12’. The room had no central heat - just a fireplace that was on or off. It was not soundproofed and you could hear every time a door opened or closed. And the sheets and mattress cover would come off every time we rolled over.
Stayed 3 nights in Feb 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

William

Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL EXPERIENCE!
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Stayed 1 night in Dec 2023

8/10 Good

Frederick

Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Stayed 1 night in Dec 2023

10/10 Excellent

jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bob Timberlake Inn was awesome. My husband and I went there for our anniversary and stayed in room 8. it was very quiet, newly renovated, cozy and the staff was super friendly and very helpful. We really enjoyed the included breakfast in our room each morning . Also the heated indoor pool was very relaxing and enjoyable. We would definitely stay there again. They also did a great job with the Christmas decorations.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous staff and facilities. Looking forward to my next visit.

8/10 Good

robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy and comfortable we go every year and pick a tree for Christmas
Stayed 1 night in Nov 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was pretty rough/worn but other than that, beautiful room and place.
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! Amenities were exceptional Staying in the Inn gave us so many extras! We will be back!!! You guys should have Bob Timberlakes artwork for purchase.
Stayed 3 nights in Nov 2023

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and comfortable room.
Stayed 2 nights in Nov 2023

6/10 Okay

David

Liked: Cleanliness
There are some very nice positives but too many negatives to rate this resort higher. Pool, spa, sauna and yoga for my wife were all extremely positive. We went to their restaurant for our anniversary dinner when we got there and my wife wanted a chicken dish then a pasta dish, then lamb chops, then a strip steak , then a Reuben sandwich.. so she settled on a hamburger because the were out of all the above. A very nice bottle of wine and a burger. (Really). We paid big bucks to stay in the Inn at Bob Timberlake’s and we’re put in a handicap room near the entrance and the entrance door slammed every time someone came through it at all hours of the day and night. We met people in the 8 other Inn private rooms and they were beautiful. Bad luck with NO explanation or discount or “I am sorry”. The facility looked beautiful. Thought of bringing our extended family there but they need to get their act together. All the people wanted to please but they weren’t empowered to make things “right” even though they all said “what can we do to make things right”… Two couples we met at the Inn left early due to multiple issues that I mentioned and others not mentioned… like a bad cook at breakfast, a gas leak 12:30am that woke us up and we had to evacuate until 1:30am… no sleep that night and no kitchen/breakfast the next day due to the leak being there. We were finally glad the next day that we were leaving for Savannah then St. Augustine then home…
Stayed 4 nights in Oct 2023

10/10 Excellent

Renee, Jacksonville

Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very walkable to the town of Blowing Rock. The property itself was so nice and peaceful. Enjoyed relaxing around the firepit.
Stayed 2 nights in Oct 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Anthony

Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

CDR MARK

Traveled with family
Promised and paid for a lake-view room. Got a view of the restaurant roof and exhaust fans.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well manicured and service was impeccable. The best in a while.
Stayed 3 nights in Sep 2023

10/10 Excellent

James, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Every single staff member was friendly, courteous, and professional.
Stayed 1 night in Jul 2023
Response from Chetola Management on Sep 5, 2023
Thank you for your glowing review of Chetola Resort! It's fantastic to hear that you had such a positive experience with the staff during your stay. Friendliness, courtesy, and professionalism can make a significant difference in a guest's overall enjoyment. We hope you consider returning to Chetola in the future for another memorable visit!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, historic Inn.
Wonderful, historic inn in a beautiful setting. Rooms were recently updated.
Stayed 2 nights in Jul 2023
Response from Chetola Management on Sep 5, 2023
Thank you for sharing your positive feedback about Chetola Resort! It's great to hear that you found the inn to be wonderful and appreciated the recent room updates. The historic charm and beautiful setting certainly add to the overall experience. We hope to welcome you back for another visit in the future!

8/10 Good

Patty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautifully situated on the lake and the rooms are both awesomely decorated and spacious. We have been several times and are never disappointed.
Stayed 1 night in Jul 2023
Response from Chetola Management on Sep 5, 2023
Thank you for being a loyal guest at Chetola Resort! It's fantastic to hear that you've enjoyed your visits and that you appreciate the beautiful location and well-appointed rooms. We appreciate your continued support, and we look forward to providing you with more wonderful experiences in the future!

8/10 Good

Bennett

Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Mujahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time here.
Stayed 2 nights in Feb 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Heather

Disliked: Staff & service

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your customer service, in all areas, was exceptional!! The room was wonderful, especially the fireplace and leather recliner and the mattress gave you a wonderful, restful night’s sleep. Plus the Bath robes were a very nice touch. Ate breakfast and dinner at the resort and all of our meals were exceptional!! But in the end, it’s still the staff, your people who made the biggest impressions on us - made us feel welcome everywhere we went on the property. Exceptional job, Chetola. We’ll be back!

10/10 Excellent

Tonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and cozy
Great accommodations… we stayed in the inn and it was warm and cozy. The room was large and the fireplace was awesome. The food at Timberlakes was very good. The dining staff were all excellent, we had 2 separate meals at the restaurant. Looking forward to spending time there next December …. Hopefully stay longer next time. 😊
Stayed 1 night in Dec 2022

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent private sitting rooms and amenities from guest services.
Stayed 1 night in Dec 2022

8/10 Good

David

Stayed 3 nights in Nov 2022

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. Beautiful setting quiet very cozy staff was fantastic.
Stayed 1 night in Nov 2022

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was wonderful in many ways. We had a pleasant stay. But there were a few things that could be improved. We clearly heard the band from the restaurant -- in our room! They finished at 9pm both nights but had we wanted to retire early.... The warm chocolate chip cookies were fabulous! As was having the restaurant right downstairs. But one morning the door was locked, so we had to go outside to get to the restaurant. It was cold; mildly inconvenient. Also, the water pressure in the shower was weak. That said, the staff was wonderful. The resort was enchanting as was the town of Blowing Rock and the environs.
Stayed 2 nights in Oct 2022

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the original lodge. Will stay longer next year
Stayed 1 night in Oct 2022

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful with access to several trails. The room was clean, and the bed was comfortable.
Stayed 5 nights in Oct 2022

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the solitude and peaceful nature of Chetola. It is just what is needed when a break from the norm is necessary.
Stayed 2 nights in Sep 2022

10/10 Excellent

Patty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, gold standard of amenities and staff were best practice.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The innkeepers were friendly and helpful. Enjoyed the wine and social times.
Stayed 3 nights in Aug 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Bob Timberlake Inn
We had a wonderful stay at Timberlake Innat Chetola. We loved the in room breakfast service and having a pantry to get snacks, water and coffee! The staff was very helpful there was only one staff member handling the kayaks who didn't say hello and was on her phone and didn't even look up once. All of the other staff were very nice and professional. It is a bit outdated and in need of some updating. Some areas by the elevator smell a little musty. Our room was clean and would definitely be back again!
Stayed 2 nights in Aug 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Horace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent...pricy but worth it,
Stayed 2 nights in Jul 2022

8/10 Good

terrance, south boston

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2022

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the superb service, the uniqueness, the relaxed feel, and the way they made you feel special without being stuffy or over bearing
Stayed 3 nights in Mar 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful time and a very pretty place
Stayed 1 night in Jan 2022