Benson House | Premium bedding, desk, laptop workspace, soundproofing

Reviews of Benson House & Benson Lodge

3 out of 5
Benson House & Benson Lodge
1 Benson Street, Benalla, VIC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 62 out of 68 reviews" "
Rating 8 - Good. 5 out of 68 reviews" "
Rating 6 - Okay. 1 out of 68 reviews" "
Rating 4 - Poor. 0 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with partner
Exactly as advertised. Cute little room. Lively personal touches.
Stayed 1 night in Mar 2024
Response from Ray on Mar 3, 2024
Thank you Paul for your review. we are really pleased the room met your needs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Just right
This property suited us perfectly. It is clean, comfortable, accessible and has generous extra touches. The flowers were lovely.
Stayed 1 night in Feb 2024
Response from Ray on Mar 3, 2024
Thank you for your review. We are rapt you appreciated the extras we provide.

6/10 Okay

Anthony

Business traveler
Disliked: Cleanliness
Bit grubby
Room and bathroom was grubby. Front desk disinterested. It’s ok but far from top level
Stayed 2 nights in Jan 2024
Response from Ray on Feb 18, 2024
Thank you Anthony for your review. We are both disappointed and perplexed by your comments. We take great pride in our cleanliness as attested to by numerous reviews on this site and others. We are confused by the front desk comments as we are self check-in and do not have one. No telephone contact was made to us. Thank you again for your stay.

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just a wonderful place to stay in all respects - very carefully designed with thoughtful touches throughout.
Stayed 1 night in Feb 2024

10/10 Excellent

Carmel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We felt like welcomed guests. A beautiful studio that felt like a home away from home. From the fresh flowers on the table to the sweet little private garden it was the nicest accommodation experience. Spotlessly clean. Private, quiet and restful.
Stayed 1 night in Jan 2024
Response from Ray on Feb 1, 2024
Thank you Carmel for your review. We are really pleased you enjoyed our accommodation and stay. Hopefully there will be another opportunity.

10/10 Excellent

Narelle

Liked: Cleanliness, amenities, property conditions & facilities
The property(studio) was very comfortable- in great condition- close to brand new- if not brand new- maintained perfectly. Great air conditioning- to escape a very hot summer’s day. Supplies provided were great- continental breakfast, more than enough for a couple. Host- Ray was great- very helpful and flexible- I arrived late, I asked for some additional assistance, and Ray also offered some assistance.
Stayed 1 night in Dec 2023
Response from Ray & Liz on Jan 22, 2024
Thank you Narelle. We are really pleased you enjoyed your stay. Hopefully you have another opportunity to do so in the future.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Ray & Liz on Jan 22, 2024
Thank you Jari for your ongoing support.

10/10 Excellent

Renata

Liked: Cleanliness, property conditions & facilities
Love my stay and Ray Liz where very helpful! 5 ⭐️
Stayed 1 night in Oct 2023

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
That it was a smooth and easy stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, amenities, property conditions & facilities
Just one night but I was very comfortable and the owner arranged to leave lights and heating on for my late check in which was welcoming. Another positive was being able to charge my electric car overnight. Highly recommended.
Stayed 1 night in Oct 2023

10/10 Excellent

Enza

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 1 night in May 2023
Response from Ray on May 5, 2023
Thank you Enza. One word says so much in your feedback. We are so appreciative Cheers

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a very pleasant stay with a very attentive owner
Stayed 1 night in Apr 2023
Response from Ray on May 21, 2023
Thank you Jennifer. We are really pleased you enjoyed your stay. Hopefully there will be another opportunity to host you soon.

10/10 Excellent

Kel

Liked: Cleanliness, room comfort
Benson Lodge Benalla
Pleasant overnight stay. Quiet and well eequipped with little touches such as fresh flowers and breakfast items
Stayed 1 night in Mar 2023
Response from Ray on Mar 23, 2023
Many thanks for your positive feedback Kel. We take pride in ensuring our guests access excellent value for money and believe it's the 'little things' that count the most. Hopefully you will have another opportunity to stay with us again.

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very tidy and comfortable place to stay with the little touches that make it special.
Stayed 1 night in Nov 2022

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was comfortable, tidy and clean, and communication was friendly and efficient.
Stayed 1 night in Oct 2022

10/10 Excellent

MAXWELL

Stayed 1 night in Sep 2022

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything. But away from main traffic. Ray is very kind and friendly we will book again for 2 night in October
Stayed 1 night in Aug 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.Great place to stay
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cosy with attention to detail, including provision of an umbrella and butter for crumpets
Stayed 1 night in May 2022

8/10 Good

Linh

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Catherine

Stayed 1 night in Apr 2022

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, and in a nice spot close to the park and gallery. Great communication from Ray.
Stayed 2 nights in Mar 2022

10/10 Excellent

Terrie

Liked: Cleanliness, amenities, property conditions & facilities
Comfortably equipped, nice decor. Everything on hand for a pleasant stay.
Stayed 1 night in Feb 2022

10/10 Excellent

Sharon

Stayed 1 night in Feb 2022

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay. We will be back. Thankyou 😀
Stayed 1 night in Jan 2022

10/10 Excellent

Stanislav

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This lodge is a charming place to stay. It is a standalone, granny-flat-like brick building, warm and cosy. The owners designed very well designed and organised this accommodation, everything we needed was available. We even had live roses for a welcome :). What a beautiful touch!
Stayed 1 night in Nov 2021

10/10 Excellent

Corey, Kangaroo Ground

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
The house very neat and tidy. The service was great. Normally you have to be readily prepared for breakfast and purchase things right away before your stay. Benson had break, milk, coffee, bread and allot more, even to general stuff like glad wrap, foil to prepare my lunches for work. There is so much more to mention but it made my stay easy and stress free. Never seen such great service and thought out into the person renting the property before.
Stayed 6 nights in Jul 2020

10/10 Excellent

Wendy, Geelong, Victoria

Liked: Cleanliness, amenities
Everything you could possibly need has been thought of - which makes it feel like home
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2020

10/10 Excellent

dontaskcharlie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 'home away from home' and easy to find - perfect
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location and very helpful breakfast provisions
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to an extremely clean lodge as described. Really relaxed environment and a lovely sitting area outside. Ray was an excellent host, he popped over to say hi and made sure we had everything we needed . Definitely recommend staying here. Benalla is a very warm welcoming town.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is perfect. Highly recommend and Ray a super host.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just off the main road in a quiet street, which is very convenient. Close to the main wetlands and botanical gardens and tge chinese restaurant.
Stayed 3 nights in Sep 2019

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benson House
The weather was cold and windy. Ray had the heater on and fresh milk and crumpets ready for our arrival. He dropped in to make sure all was to our liking. We had a good nights sleep. Place was clean and very comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well appointed room that was close to everything. The host, Ray, was superb with his communication, information and hospitality.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little lodge for an overnight stay, everything catered for, communication with owner was wonderful
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house is very clean and tidy, feel very welcome and homy. It is in excellent location. The owner is well communicated and flexible. Very happy with our stay and will come back again in the future.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing wrong with the amenities. Also has a large back garden and a carport with a roller door to secure the car.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Adam, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
A grand old house in great condition. Nice to have fresh milk and bread on our arrival. Ray was helpful with local attractions and we’d be more than happy to come back to Benson House next visit.
Stayed 2 nights in Oct 2018

10/10 Excellent

Jeni, Lilydale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,extremely clean and quiet area with relaxing gardens to enjoy.
Stayed 1 night in Oct 2018

10/10 Excellent

Ben, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over
The owner text me a few days prior, and I explained my plans. I had a late check in, and the property was ready with the heating on.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly Warm
Beautifully comfortable and warm. The beds were lovely and cosy and there was a washing machine to use. Butter & milk were ready in the fridge. And fresh Bread on the bench. Just perfect.
Stayed 2 nights in Jul 2018

10/10 Excellent

GL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Very friendly and helpful proprietors. Comfortable accommodation and well maintained. All I needed for the night and for breakfast.
Stayed 1 night in May 2018

10/10 Excellent

mary, vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5star
Everything was beautiful. It was quiet, comfortable, and spotless. Owners very nice. Top quality tea, coffee, breakfast ( which was an unexpected bonus) could not fault. Fur friends also welcome
Stayed 1 night in Apr 2018