Only had 1 towel and wash cloth in the bathroom. Water didnt drain out of tub. Hair all over the bathroom and the room did not smell clean
Tanesha
2024 年 9 月に 1 泊滞在
8/10 (良い)
John
カップルで旅行
2024 年 9 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall in line with Hampton standards
John
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
Russell
出張, 家族旅行
2024 年 8 月 25 日
良かった点 : 設備とサービス、施設のコンディションと設備
Needs some updates especially new carpet but it was fine other than that
Russell
2024 年 8 月に 3 泊滞在
10/10 (非常に良い)
Michelle
2024 年 8 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Michelle
2024 年 8 月に 1 泊滞在
4/10 (不満)
Scott
2024 年 8 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sent us to a room that was already occupied and then housekeeping walked into our room without a knock and before check-out time the next morning. Crumbs and debris on the carpet in the room….
Scott
2024 年 7 月に 1 泊滞在
8/10 (良い)
DIANE
2024 年 8 月 8 日
DIANE
2024 年 7 月に 1 泊滞在
4/10 (不満)
Melissa
小さなお子様連れの家族旅行
2024 年 8 月 6 日
気になった点 : 設備とサービス、施設のコンディションと設備
The pool was closed no notice, the room smelled of mildew, the carpet was dirty, bed was horrible, breakfast was under cooked. When asking a question regarding times for breakfast at the front desk they had no idea what time it was open till.
Melissa
2024 年 8 月に 2 泊滞在
10/10 (非常に良い)
Heather
小さなお子様連れの家族旅行
2024 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff. The rooms and beds were clean, breakfast was hot - would definitely stay there again.
Heather
2024 年 7 月に 1 泊滞在
6/10 (普通)
Donna
2024 年 7 月 28 日
良かった点 : 清潔度
Donna
2024 年 7 月に 1 泊滞在
8/10 (良い)
James、Webster
カップルで旅行
2024 年 7 月 28 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Property is old and needs updating
James
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Kathy
家族旅行
2024 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, very friendly helpful staff.
Kathy
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
Vladimir
2024 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean , polite staff
Vladimir
2024 年 7 月に 1 泊滞在
2/10 (非常に不満)
Ricky
カップルで旅行
2024 年 7 月 17 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
We were awoken at 11:30pm when someone was trying to enter our room. Followed by a phone call wanting to know who I was and what our room number was. They said we weren't in the system. Followed by a second phone call wanting to know if we were part of the national grid. Then a third call, by now it was midnight saying that I had to come to the desk with ID and a confirmation number which I had already provided at check in. When I went to the desk they took my info and finally found or reservation saying it had been canceled. We were checked into our room sleeping. How could it be canceled. Then they said it was canceled because my card had been declined. Well, my card was not declined. Expedia took my payment off my card then when they went to pay the hotel the card they used was declined not mine. The desk clerk said she would call expedia and straighten things out and for me to go get some sleep. Im sure this could have waited until the morning to be handled. This was a very unpleasent stay to say the least and will not use expedia or stay at a Hampton again.
Ricky
2024 年 7 月に 1 泊滞在
6/10 (普通)
Douglas
家族旅行
2024 年 7 月 14 日
The room was expensive. I booked it because they had an indoor pool. After we arrived, they shut the pool down due to some mechanical issue. The property overall was not up to the normal Hampton standards. Was a bit older and somewhat less clean.
Douglas
2024 年 7 月に 1 泊滞在
6/10 (普通)
Donna
2024 年 7 月 10 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Our toilets were slow running we were afraid they were going to run out all over. The water in the shower was hard to figure out and never fully transferred to full shower. The bottles of conditioner and body lotion were empty and we had 3 adults in the room and only 2 bath towels. The breakfast was the same as it is in any other hotel nothing stood out and we ended up wasting more than we ate. The staff was kind and friendly and the rooms were clean. The pool area was nice however the gym area was closed for an unspecified reason. It was ok for a one night quick stay after a long day at 6 Flags.
Donna
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Paola
2024 年 7 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
Paola
2024 年 7 月に 1 泊滞在
6/10 (普通)
Kathleen、Rochester
2024 年 7 月 7 日
気になった点 : 施設のコンディションと設備
Kathleen
2024 年 6 月に 1 泊滞在
4/10 (不満)
Susan
家族旅行
2024 年 7 月 7 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Electrical wires hanging by pool door entrance, elevator electrical encasement is cracked, fire light is broken, slight shuttering sound occasionally heard while riding elevator. Overall safety is questionable. Inside lobby air conditioner is turned off during the day but is on at night only when the owner is working, had to ask for pool towels, continued non replenishment. Bug infestation sign posted by owner rollie pin bugs? As if this problem is acceptable at all. Owner states her children/relatives play with them and that's supposed to make this ok. Very unbecoming a Hilton brand!
Susan
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Stephen
家族旅行
2024 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean rooms, large TV in room, very nice bathrooms
Stephen
2024 年 6 月に 1 泊滞在
6/10 (普通)
Allie
家族旅行
2024 年 6 月 30 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
It is not worth $225 a night! This property is dated and dirty. The staff was incredibly helpful and friendly, though, which made our stay okay!
Allie
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Nick
2024 年 6 月 24 日
気になった点 : 清潔度、スタッフとサービス
I liked nothing the person behind the counter had no custermer servis was horrible and had no respect at all get a new person behind the counter this was yesterday jun 23
Nick
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Amy
2024 年 6 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amy
2024 年 6 月に 1 泊滞在
6/10 (普通)
Cheri
家族旅行
2024 年 6 月 23 日
Close to food and nearby attractions. Beds were uncomfortable, only one poor lady working all weekend trying to meet the needs of all guests, bathtub was caulked and caulk floating in tub, only had 2 towels for 4 guests, elevator wasn’t sure if it was going to go and the door was going to open or not, hot tub out of order.
Cheri
2024 年 6 月に 2 泊滞在
4/10 (不満)
Lawrence
出張
2024 年 6 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was run down, There was no air conditioning in the main lobby.