テラス / パティオ

トラベロッジ スクンビット 11の口コミ

4 out of 5
トラベロッジ スクンビット 11
30/9-10 Soi Sukhumvit 11 (Chaiyos), Klongtoey-Nua, Wattana, Bangkok, Bangkok

口コミ

9.0

とても素晴らしい

評価 10 - 1007 件の口コミ中 555 件が非常に良い" "
評価 8 - 1007 件の口コミ中 359 件が良い" "
評価 6 - 1007 件の口コミ中 61 件が普通" "
評価 4 - 1007 件の口コミ中 23 件が不満" "
評価 2 - 1007 件の口コミ中 9 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

TOMOYUKI

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
利便性が良く、ホテルも綺麗で大満足です!
2024 年 5 月に 4 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Tomoyuki, Thank you for your feedback. We are delighted to hear that you found our hotel convenient, clean, and that you are very satisfied with your stay.Your satisfaction is important to us, and we appreciate you sharing your positive experience.We look forward to welcoming you back for another enjoyable stay.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

Masami

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good
2024 年 5 月に 3 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Masami ,Thank you for your recent stay at our hotel and for taking the time to leave a review. We are delighted to hear that you found your room quiet, clean, and comfortable, and that you enjoyed our great location.We hope to have the pleasure of welcoming you back on your next visit to Travelodge Sukhumvit11.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

Kazuhito

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Kazuhito ,Thank you for your recent stay at our hotel and for taking the time to leave a review. We are delighted to hear that you found your room quiet, clean, and comfortable, and that you enjoyed our great location.We hope to have the pleasure of welcoming you back on your next visit to Travelodge Sukhumvit11.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

TAKASHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Takashi,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

Masato

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The floor above where I stayed had a pool and a gym, so the noise during operating hours was quite disruptive and not pleasant. Although it's a bit far from the nearest station, having convenience stores and restaurants nearby is convenient. Aside from the noise in the room, I am generally satisfied with the facilities and services. Thank you.
2024 年 5 月に 2 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Masato,Thank you for taking the time to share your feedback about your recent stay at Travelodge Sukhumvit11. We appreciate your positive comments about our facilities, services, and the convenience of nearby stores and restaurants.We apologize for the noise disruption from the pool and gym during operating hours. Your feedback is valuable, and we will look into ways to minimize noise for our guests' comfort.Despite the inconvenience, we are glad to hear that you were generally satisfied with your stay. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

NAO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Valued Guest,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

2/10 (非常に不満)

Akira

出張
気になった点 : 清潔度、施設のコンディションと設備
たまたま体質が合わなかったのかもしれませんが、宿泊中蕁麻疹に見舞われてしまいました。 備品の洗剤とか防虫剤とかが合わなかったのかも知れません。
2024 年 5 月に 2 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Akira,Thank you for choosing our hotel for your recent stay, and we appreciate you sharing your feedback with us.We are sorry to hear that you experienced discomfort during your stay, and we apologize for any inconvenience caused. Your well-being is our top priority, and we take your feedback seriously.We will review the products used in our supplies to ensure compatibility and prevent any similar occurrences in the future. Please accept our sincerest apologies for any inconvenience caused.If there is anything else we can do to assist you or improve your experience, please do not hesitate to reach out to us directly.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

6/10 (普通)

NOZOMI

良かった点 : 清潔度
2024 年 4 月に 2 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Valued Guest,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

Kazuhito

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
There a lot of convini and stores near the hotel. also, we can find a taxi easier front of this hotel.
2024 年 4 月に 7 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Valued Guest,Dear [Guest Name],Thank you for highlighting the convenience and accessibility of our hotel's location. We are pleased to know that you found the nearby convenience stores and shops beneficial during your stay. Additionally, we are glad that you found it easy to access taxis right in front of our hotel.Providing our guests with a seamless experience is our priority, and we are delighted that you had a positive experience with us.We look forward to welcoming you back for another enjoyable stay.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

Takuya

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Valued Guest,Thank you for taking the time to vote for your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcoming you back to us in the hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

DAIGO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
客室も充分な広さだったし、屋上のプールではナイトプールも楽しめて良かった。
2024 年 4 月に 2 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Daigo,Thank you for sharing your positive feedback about your recent stay with us. We are pleased to hear that you found our rooms spacious enough and enjoyed the experience of the rooftop pool, especially at night.Providing a comfortable and enjoyable stay for our guests is our top priority, and we are glad that we could contribute to your positive experience during your visit.We appreciate your patronage and look forward to welcoming you back for another pleasant stay in the future.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

??

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Valued Guest,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

hidenobu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
静かでした。
2024 年 3 月に 2 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Valued Guest,Thank you for sharing that your stay was quiet and peaceful. We always aim to provide a tranquil environment for our guests to relax and enjoy their time with us. We appreciate your feedback and look forward to hosting you again in the future for another peaceful experience.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

Shuta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 7 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Valued Guest,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

SATOSHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
繁華街からも近く周囲にもショッピングモール、レストラン、カフェ、コンビニも近くとても快適に過ごせました。 駅までも歩いて行く事が出来て10分程度で、スクウィット駅、ナナ駅等にもアクセス出来るのでおすすめです。 ホテル内も清潔に保たれており客室はとても綺麗でした。 初めての1人海外を快適過ごすことが出来また。バンコクへ訪問した際はまたこちらのホテルに宿泊したいと思ってます。 もし、友人がバンコクへ行く際はおすすめしたいと思います。 フロントスタッフの方々のサービスも良く気遣いも良かったです。 ขอบคุณ
2024 年 2 月に 3 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear SatoshiThank you very much for considering us one of the hotels in Bangkok and making us one of your preferred accommodation choices.We are so thrilled to read that you had a pleasant stay with us and you felt hotel staff were so friendly and helpful. We are very delighted to learn that you like hotel location and service at front desk We shall ensure that your kind word is passed on to the staffs and that their service is duly recognized.We will indeed have the pleasure of welcoming you back in the near future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

Yoshihiro

良かった点 : 清潔度
2024 年 2 月に 4 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Yoshihiro,Thank you for taking the time to vote for your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcoming you back to us in the hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

Jumpei

良かった点 : スタッフとサービス、施設のコンディションと設備
価格が安めのわりには設備が綺麗で整っている。ただし最寄り駅から遠く、駅までの道も繁華街ゆえに汚い。
2024 年 2 月に 2 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Jumpei,We're glad to hear that you found our facilities clean and well-equipped during your stay with us. Providing a comfortable and hygienic environment for our guests is essential to us, even at a low price point. However, we apologize for any inconvenience you experienced regarding the distance to the nearest station and the cleanliness of the surrounding area.Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guests' experiences. We understand the importance of accessibility and cleanliness, and we will work to address these issues to ensure a more convenient and pleasant stay for our guests in the future.We appreciate your input and hope to have the opportunity to welcome you back again in the future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

TOMOKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Tomoko,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

Hideki

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
BRTの駅からの距離が少しあるが、食事やビールを楽しむ場所には困らない。コスパで考えれば良いところと言えるのではないでしょうか。
2024 年 1 月に 4 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Hideki,Thank you for your feedback! We're pleased to hear that you found the hotel to be a good place in terms of cost performance, and that despite being a little far from the BRT station, you had no trouble finding places to enjoy a meal or beer.If there's anything specific you loved about your experience or if you have any suggestions for improvement, please feel free to share them with us. We value your feedback and hope to have the pleasure of welcoming you back for another stay.Thank you for choosing Travelodge Sukhumvit11. We appreciate your patronage!Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

HIROYASU

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Hiroyasu,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

Kazuhito

良かった点 : 施設のコンディションと設備
2023 年 11 月に 4 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Kazuhito,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

NARUTAKA

良かった点 : 清潔度、スタッフとサービス
2023 年 8 月に 1 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2023 年 8 月 31 日)
Dear Narutaka,Thank you for taking the time to vote for your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcoming you back to us in the hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

6/10 (普通)

Takeshi

家族旅行
朝食の種類が少ないく残念です。
2023 年 8 月に 2 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Takeshi,I am writing to thank you for taking the time to give feedback about your recent experience at Travelodge Sukhumvit 11.Please know that your feedback is extremely valuable to us. We use your feedback to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

SHIGERU

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
コンビニやBTSの駅からも近く、便利です!! 客室からの眺めは抜群👍!プールも気持ちよく、眺めも良く、夜はとくにきれい!!! また泊まりたいです。
2023 年 8 月に 1 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2023 年 8 月 17 日)
Dear SHIGERU,Thank you for addressing your most positive impressions following your stay at Travelodge Sukhumvit 11. Your comments mean the world to us and we were all delighted to hear that your stay was memorable.We are excited at the thought of your next stay with us, and are looking forward to pampering you on your potential future visit.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

Miki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good!
Clean and comfortable room. If the bathroom had a concent for a hair dryer or a hair iron, it would be better.
2023 年 8 月に 3 泊滞在
Papharat Ngamlertsirichaiからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Miki,Thank you for taking the time to write a review. We are delighted to learn that you enjoyed your stay at Travelodge Sukhumvit 11. The team here strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Thanks for taking the time to share your positive experience.We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future. Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

WANTING

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, reasonable price. The bed is perfect.
2023 年 4 月に 14 泊滞在
Papharatからの返信 (投稿日 : 2023 年 4 月 30 日)
Dear Wanting,Thank you for choosing the Travelodge Sukhumvit 11 and for taking the time to write a review about your recent experience.We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

RYUICHI

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スクンビット11の最高のホテル。
2023 年 4 月に 5 泊滞在
Papharatからの返信 (投稿日 : 2023 年 4 月 11 日)
Dear Ryuichi,Thank you for addressing your most positive impressions following your stay at Travelodge Sukhumvit 11. Your comments mean the world to us and we were all delighted to hear that your stay was memorable.We are excited at the thought of your next stay with us, and are looking forward to pampering you on your potential future visit.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

MASAKI

2023 年 3 月に 1 泊滞在
Ms. Papharat Ngamlertsirichaiからの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Masaki,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

10/10 (非常に良い)

TOMOHIRO

2023 年 3 月に 5 泊滞在
Papharatからの返信 (投稿日 : 2023 年 4 月 20 日)
Dear Tomohiro,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

Yusuke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 1 月に 3 泊滞在
Ms. Papharat Ngamlertsirichaiからの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Yusuke,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

YUYA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ms. Papharat Ngamlertsirichaiからの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Yuya,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

6/10 (普通)

???

気になった点 : 施設のコンディションと設備
現地語と英語だけの対応でした
2022 年 11 月に 3 泊滞在
Ms. Papharat Ngamlertsirichaiからの返信 (投稿日 : 2022 年 11 月 24 日)
Dear ???,Thank you for taking the time to review of your recent stay with us here at Travelodge Sukhumvit 11. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

8/10 (良い)

RYUICHI

2022 年 11 月に 4 泊滞在

8/10 (良い)

Kaiyo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
駅から遠い。夜中、回りのバーから尋常で無い爆音が聞こえる。寝れない。 ホテル自体はシンプルで良かった。 近所のバーで連日呑んで泊まる人には良いかも。
Ms. Papharat Ngamlertsirichaiからの返信 (投稿日 : 2022 年 11 月 9 日)
Dear Kaiyo,Thank you for taking the time to give feedback about your recent experience at Travelodge Sukhumvit 11. Your observations are extremely valuable to us, as we strive to improve each and every guest stay. We have taken note of your feedback which you felt fell short of your expectations. Whilst I understand your feeling of let down, I also hope that you will accept this note as a genuine apology for falling short of delivering a true Travelodge experience on this occasion. I hope you will give us another opportunity to welcome you back again.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

4/10 (不満)

Kenji

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
欧米人向けですね、周りはバービヤが集まっており、夜中まで音楽がうるさく寝れませんでした。BTSナナ駅迄とおくかなり歩きます。ジムも狭くてショボイ、プールは小さく白人に占拠されイスにすわれません。良かったのは朝食が美味かった。
2022 年 7 月に 4 泊滞在
Ms. Papharat Ngamlertsirichaiからの返信 (投稿日 : 2022 年 8 月 5 日)
Dear Kenji, I am writing to thank you for taking the time to give feedback about your recent experience at Travelodge Sukhumvit 11. Your observations are extremely valuable to us, as we strive to improve each and every guest stay. I would like to apologize for the issues you experienced with location, fitness and pool. In addition to my sincere apology, you have my assurance that our staffs have been briefed at length on this matter to make sure we uphold with consistency the standards and do not let something like this happen again. Whilst I understand your feeling of let down, I also hope that you will accept this note as a genuine apology for falling short of delivering a true Travelodge experience on this occasion. I hope you will give us another opportunity to welcome you back again. Best regards, Ms. Papharat Ngamlertsirichai Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
少し駅から歩きますが、コンビニも近いし清潔なのでおすすめです。
2022 年 7 月に 5 泊滞在
Ms. Papharat Ngamlertsirichaiからの返信 (投稿日 : 2022 年 7 月 27 日)
Dear Anonymous, Thank you very much for staying at Travelodge Sukhumvit 11 during your visit to Bangkok. It brings us much joy to hear that you enjoyed our convenient location. We truly appreciate your compliments. Your kind word will definitely be shared to them for further encouragement. When you do decide to return to Travelodge Sukhumvit 11, please let us know, as we will be very happy to oversee a reservation with privilege for you. Best regards, Ms. Papharat Ngamlertsirichai Front Office Manager

10/10 (非常に良い)

Yukihiro

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 2 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2020 年 3 月 2 日)
Dear Yukihiro, Thank you for choosing the Travelodge Sukhumvit 11 and for taking the time voting for us about your recent experience. Thanks for choosing to stay at our hotel and we hope to be able to create a memorable experience for you again when you next return to stay with us. Sincerely yours,

8/10 (良い)

とらとうしといぬ、茨城県

家族旅行
良かった点 : スタッフとサービス
最寄り駅へは徒歩12~3分と毎日利用するには少々不便。アユタヤへの早朝出発には朝食を準備していただきました。
2020 年 1 月に 6 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2020 年 2 月 25 日)
Dear Valued Guest, Thank you very much for considering us one of the hotels in Bangkok and making us one of your preferred accommodation. We are so thrilled to read that you had a pleasant stay with us and we are very delighted to learn that you like our services. Please ensure that your kind words would be passed on to the all staff and that their service is duly recognized. We will indeed have the pleasure of welcoming you back in the near future. Sincerely yours,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 2 月に 3 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2020 年 2 月 20 日)
Dear Valued guest, Thank you for choosing the Travelodge Sukhumvit 11 and for taking the time voting for us about your recent experience. Thanks for choosing to stay at our hotel and we hope to be able to create a memorable experience for you again when you next return to stay with us. Sincerely yours,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 2 月に 2 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2020 年 2 月 12 日)
Dear Valued Guest, Thank you for choosing the Travelodge Sukhumvit 11 and for taking the time voting for us about your recent experience. Thanks for choosing to stay at our hotel and we hope to be able to create a memorable experience for you again when you next return to stay with us. Sincerely yours,

4/10 (不満)

メイ、ベトナム

グループ旅行
気になった点 : 設備とサービス、施設のコンディションと設備
洗面所にコンセントが無い 歯ブラシが置いていない シャワーの水が便器周りに溜まる スリッパが無い ガウンが無い
2020 年 1 月に 2 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2020 年 2 月 12 日)
Dear Valued Guest, We appreciate your insightful feedback about your experience, although there were positive aspects of your stay. I must apologies for the shortfalls that you have been subjected to. I must express my sincerest apologies regarding layout of bathroom and our amenities that resulted to your disappointments. However, we appreciate that you bring this to our attention in order for us to investigate as to why such unusual Travelodge experience occur. Please rest assured that the team has been briefed at length for the necessary refresher training to ensure consistency in our standards. Whilst I understand your feeling of let down, I also hope that you will accept this note as a genuine apology for falling short of delivering a true Travelodge experience on this occasion. I hope you will give us another opportunity to welcome you back again. Sincerely yours,

8/10 (良い)

Ritky、Tokyo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
綺麗な施設で立地も良く値段とのバランスでコスパは非常によい。 アメニティーが貧弱、バスタオルがかなり使用感があったのがマイナス
2020 年 1 月に 4 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2020 年 2 月 25 日)
Dear Ritky, Thank you for taking the time to share your stay experience on Expedia. It is our pleasure to hear that you appreciated our convenient location and facilities. And also I would like to apologize for the issues that you experienced with amenities and bath towel, as we strive to improve each and every guest stay. The team here strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Again, thank you very much for your feedback and recommendation. We are looking forward to welcoming you for another enjoyable stay. Sincerely yours,

10/10 (非常に良い)

Fumi、Japan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
駅から遠いのを除けばいいホテルです。駅からホテルまでの道は賑やかな通りと何もない通りがあり駅から遠い道は賑やかな飲食店があり歩くのも気になりません。
2020 年 1 月に 3 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2020 年 1 月 29 日)
Dear Fumi, Thank you for taking the time to share your stay experience on Expedia. It is our pleasure to hear that you appreciated our hotel. The team here strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Again, thank you very much for your feedback and recommendation. We are looking forward to welcoming you for another enjoyable stay. Sincerely yours,

10/10 (非常に良い)

ビート33、東京

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
全体的に設備や室内が綺麗。屋上プールは町並みが一望出来て、気持ちが良かった。食事も無料の割に品数が多く、良かった。
2020 年 1 月に 2 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2020 年 2 月 6 日)
DearValued Guest, Thank you for choosing the Travelodge Sukhumvit 11 as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you enjoyed our pool and all facilities in the hotel. Thank you very much for sharing such gracious comments; it gives us energy to continue the excellent service. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided. Again, thank you for sharing your experience. The team and I look forward to having you back again in a not too distant future. Sincerely yours,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 12 月に 2 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2020 年 1 月 8 日)
Dear Valued guest, Thank you for choosing the Travelodge Sukhumvit 11 and for taking the time voting for us about your recent experience. Thanks for choosing to stay at our hotel and we hope to be able to create a memorable experience for you again when you next return to stay with us. Sincerely yours,

10/10 (非常に良い)

Japanese

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
すばらしい!!!!!!
2019 年 12 月に 2 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2020 年 2 月 20 日)
Dear Valued Guest, We are extremely privileged to hear that you love our hotel. Many thanks for taking the time to leave this great feedback. We take pride in everything we do to ensure that our guests feel at home and to make their stay one that is memorable and it gives us great pleasure to read that we succeeded. We will pass your kind words to entire team. We do hope that we have the pleasure of welcoming you back to the hotel very soon again. Sincerely yours,

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテル全体としてとても清潔で、スタッフの対応も丁寧でした。朝ごはんのレパートリーがもう少しあると更に完璧でした。
2019 年 12 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 12 月に 1 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2019 年 12 月 24 日)
Dear Valued guest, Thank you for choosing the Travelodge Sukhumvit 11 and for taking the time voting for us about your recent experience. Thanks for choosing to stay at our hotel and we hope to be able to create a memorable experience for you again when you next return to stay with us. Sincerely yours,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
朝食ビュッフェの内容が、毎日ほぼ同じ。
2019 年 11 月に 5 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2019 年 12 月 24 日)
Dear Valued guest, Thank you for choosing the Travelodge Sukhumvit 11 and for taking the time voting for us about your recent experience. I would like to apologize for any issues that you experienced with our breakfast buffet, As we strive to improve each and every guest stay. Please rest assured that the team has been briefed at length for the necessary refresher training to ensure consistency in our standards. Sincerely yours,

10/10 (非常に良い)

HIDE、日本

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋はきれいで立地も申し分ない。 また利用したい。
2019 年 11 月に 2 泊滞在
Pimpisa Sekasiddhi (Annie) Sales Coordinatorからの返信 (投稿日 : 2019 年 11 月 28 日)
Dear Hide, Thank you for addressing your most positive impressions following your stay at Travelodge Sukhumvit 11. Your comments mean the world to us and we were all delighted to hear that your enjoyed our clean room and convenient location. It is through feedback such as yours that assists our team to monitor and fine-tune our facility and service experiences. We are excited at the thought of your next stay with us, and are looking forward to pampering you on your potential future visit. Sincerely yours,