Dear Sir/Madam, Thank you so much fro your review. I'm so sorry to hear about the issue. I have forwarded your review to the concerning manager already to have this issued solved as soon as possible. Again, we are truly sorry and please rest assure that this is not our hotel standard at all and we will not let this issue happen again. Best regards,

Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us.I’m happy to hear that you like our hotel decoration which is an only loft style hotel in Pratunam. This provides a really unique experience for our guests. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us.I’m happy to hear that our hotel room was clean and comfortable.Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants.Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

Thank you so much for your review. I'm delighted to hear that you enjoy your stay with us and we are looking forward to your next visit!

Thank you so much for your review and thank you so much for staying with us. Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants. I’m delighted to hear that you enjoy your stay with us. I’m happy to hear that our hotel room was clean and comfortable. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us. Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants. I’m happy to hear that our hotel room was clean and comfortable. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

Thank you so much for your review. Thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

Thank you so much for your review. We are so glad that you enjoyed your stay with us and for giving us a perfect score. Thank you so much for staying with us and we are looking for ward for your next visit. Best regards,

Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. Moreover, I'm glad that you mentioned our hotel cleanliness and our housekeeping staffs provide you wiht an excellent service. We are looking forward to welcome you back again in the near future. Best regards,

Thank you so much for staying with us. It is our hotel pleasure to welcome you to our hotel as well. I"m delighted to hear that you enjoyed your stay with us . Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and close to many shops and restaurants. I'm glad to hear that you like our hotel sanck bar which provide great comfort while you were staying with us with free drink and snack. Moreover, I'm happy to hear that you lik our hotel unique deocration Again, thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future.

Thank you so much for your feedback. We are delighted to hear that you enjoyed your stay with us. I'm so sorry to hear the issue about the bathroom floor. I have forward your review to our managers already. Again, thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future.

Thank you so much for staying with us. It is our hotel pleasure to welcome you to our hotel as well. I"m delighted to hear that you enjoyed your stay with us and giving us a perfect score. Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and close to many shops and restaurants. I'm so happy to hear that our stafffs provide you with an excellent service and I'm glad to hear that you like our hotel 2 step security system which provide maximum safety to our hotel. Regarding the amenities, you can ask for more soap, shampoo and etc. without any charge, I'm so sorry that our staffs haven't inform you about this. For the breakfast, I will forward you review to our staffs to improve our quality. Again, thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future.

Thank you so much for your review! We are delighted to hear that you enjoyed your stay with us and we are looking forward to welcome you to our hotel again in the near future.

Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. We are looking forward to welcome you back again in the near future. I'm glad to see that you visit our snack bar which provide free snack and drink 24 hours. Thank you so much for choosing our hotel and we are looking forward to welcome you our hotel again in the near future.

Thank you so much for your review! We are delighted to hear that you enjoy your stay with us and we are looking forward to welcome you to our hotel again in the near future.

Thank you so much for your review! Thank you so much for staying with us and I'm so happy to hear that you enjoyed your stay with us. We are looking forward to welome you back to our htoel again in the near future!

Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. We are looking forward to welcome you back again in the near future. I'm glad to see that you visit our snack barwhich provide free snack and drink 24 hours. Moreover, I'm glad to know that our housekeeping staffs service is perfect. Regarding the issue you experienced, I'm truly sorry that our staffs did not inform you that you can ask for more wifi password, we did not charge for additional wifi password. Again, thakn you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

Thank you so much for writing us a review! We are delighted to hear that you enjoyed your stay with us and giving us a perfect score. I'm glad that you like our hotel room which I can say that we are one of a few hotels in Pratunam that has a room with balcony. Also, our hotel location like you mentioned, is in the middle of Pratunam market which allows our guests to enjoy shopping withe great convenient. Again, thank you so much for staying with us and we looking forward to welcome you back to our hotel again in the near future.

Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. We are looking forward to welcome you back again in the near future. Best regards,

Thank you so much for writing us a review! We are delighted to hear that you enjoyed your stay with us and giving us a perfect score. I'm glad that you like our hotel room which I can say that we are one of a few hotels in Pratunam that has a room with balcony. Moreover, our hotel lobby decoration is unique and I'm happy to hear that you like it. Also, our hotel location like you mentioned, is in the middle of Pratunam market which allows our guests to enjoy shopping withe great convenient. Again, thank you so much for staying with us and we looking forward to welcome you back to our hotel again in the near future.

Dear Poulin, Thank you so much for your review. I'm so happy to hear that you enjoy your stay with us. Thank you so much for choosing our hotel for your stay and we are looking forward to welcome you to our hotel again in the near future, Best regards,

Dear Tsun Kit, Thank you so much for your review and we are so glad to hear that you enjoyed your stay with us and giving us a perfect score! We are looking forward to welcome you to our hotel again in the near future. Best regards,

Dear Joanna, Thank you so much for your review! We are so happy to hear that you enjoy your stay with us and giving us a perfect score! I'm glad that you like our hotel design. We aim to provide a peaceful and comfortable stay to our guests while providing a perfect location for shopping like our hotel motto "Cool meets Calm". It means that you can shop till you drop while having a calm stay at our hotel. Thank you so mcuh for staying with us and we are looking forward to welcome you to our hotel again in the near future.

Thank you so much for writing us a review! We are delighted to hear that you enjoyed your stay with us and giving us a perfect score. I'm glad that you like our hotel room which I can say that we are one of a few hotels in Pratunam that has a room with balcony. Moreover, our hotel lobby decoration is unique and I'm happy to hear that you like it. Also, our hotel location like you mentioned, is in the middle of Pratunam market which allows our guests to enjoy shopping withe great convenient. Again, thank you so much for staying with us and we looking forward to welcome you back to our hotel again in the near future.

Thank you so much for your review and for giving us a perfect score! I'm so happy to hear that you enjoyed your stay with us and we are looking forward to welcome you to our hotel again in the near future.

Thank you so much for your review. I'm so happy to hear that you enjoyed your stay with us and we are looking forward to welcome you to our hotel again in the near future.

Thank you so much for your review. We truly delighted to hear that you enjoyed your stay with us and we are looking forward for your next visit. Best regards,

Thank you so much for your review. I would like to start by saying thank you so much for staying with us. I'm so osrry to hear about the check in issue. I have personally investigated the issue immediately after I saw your review. After I consulted with my staffs, I totally understand that our service was not as quick as can be expected for reugular check in. However, with the guest's safety as our first priority, we had to comply by our policy that we set. That is, to make sure that the guests who check in is the guest who booked the room. This policy is not only implemented in our hotel but throughout many hotels and booking websites. With Hotels.com's also stated that the name of the booking has to be the same name as the passport. It is similiar to when you purchase a air ticket that it said "name as appreared in the passport". However, we try to make your check in as fast as possible and I'm glad that our staffs did the check you in eventually. I would like to apologize to you again on this matter but our hotel has to comply by the safety policy that we put in place since there is nothing more important to our guests than the safety of our guests. It is not only your payment detail and your safety that we put at risk if we allow anyone to use other booking by just mentioned that this booking was made by other people for me, but also other guests in the hotel too. Therefore, I sincerely apologize to you about this. Me and my staffs will discuss this issue in more detail on how we can speed up the check in process for the the booking name difference from whatt it appear in the passport to better accomodate you and other guests. We would like to ask you for another opportunity to serve you again. If you decide to come back to our hotel again, we will do everything we can to make your stay as perfect as possible. Best regards,

Thank you so much for your review. I would like to start by saying thank you so much for staying with us. I'm so osrry to hear about the check in issue. I have personally investigated the issue immediately after I saw your review. After I consulted with my staffs, I totally understand that our service was not as quick as can be expected for reugular check in. However, with the guest's safety as our first priority, we had to comply by our policy that we set. That is, to make sure that the guests who check in is the guest who booked the room. This policy is not only implemented in our hotel but throughout many hotels and booking websites. With Hotels.com's also stated that the name of the booking has to be the same name as the passport. It is similiar to when you purchase a air ticket that it said "name as appreared in the passport". However, we try to make your check in as fast as possible and I'm glad that our staffs did the check you in eventually. I would like to apologize to you again on this matter but our hotel has to comply by the safety policy that we put in place since there is nothing more important to our guests than the safety of our guests. It is not only your payment detail and your safety that we put at risk if we allow anyone to use other booking by just mentioned that this booking was made by other people for me, but also other guests in the hotel too. Therefore, I sincerely apologize to you about this. Me and my staffs will discuss this issue in more detail on how we can speed up the check in process for the the booking name difference from whatt it appear in the passport to better accomodate you and other guests. We would like to ask you for another opportunity to serve you again. If you decide to come back to our hotel again, we will do everything we can to make your stay as perfect as possible. Best regards,

Dear Sir/Madam, Thank you so much for your review! We are very happy to hear that you enjoyed your stay with us and you like our hotel decoration and style. We are the only loft hotel in Pratunam which is our aim to provide a unique experience unlike other hotels. Thank you so much for staying with us and we are looking forward for your next visit. Best regards,

Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. We are looking forward to welcome you back again in the near future. Best regards,

Dear Chor Kui, Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay with us and giving a perfect score. Our hotel is located in the middle of Pratunam Market, like you mentioned, which makes shopping in the market very easy. Moreover, I'm glad to know that our staffs service is perfect. Regarding the issue you experienced, I'm truly sorry but I have forwarded you review to the concerning manager already to have this issue solved as soon as possible. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future. Best regards,

Thank you so much for your feedback! I'm so glad that you enjoy your stay with us. Regarding to our service, I'm terribly sorry and I can assure you that this is not our hotel standard at all. I have informed the concerning manager about this issue already to have this issue solved. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the future. Best regards,

Dear Melody, Thank you so much for your valuable feedback and for giving us a perfect score! We are delighted to hear that you enjoyed you stay with us and thank you so much for staying with us. We are looking forward to welcome you back to our hotel again in the near future. Best regards,

Dear Melody, Thank you so much for your valuable feedback and for giving us a perfect score! We are delighted to hear that you enjoyed you stay with us and thank you so much for staying with us. We are looking forward to welcome you back to our hotel again in the near future. Best regards,

Thank you so much for your feedback. I would like to start by saying thank you so much for staying with us. I'm truly sorry to hear about our staffs performance, I can assure you that this is not our hotel standard at all. I have immediately forwarded your review to our mannagers to make sure that this will not happen again and we would like to thank you for telling us this so we can improve ourselves to better servce our guests. Regarding the shower curtain, I can assure you that we have a schedule for cleaning the curtian, twice a week, so please rest assure that we clean them thoroughly. However, I'm truly sorry to hear that you experience the bad odr from it, I have instruct our staffs to take them out as soon as I see your review. Regarding the disturbance from other room, it is possible that you call our staffs and we can talk to our guests or move the room if possible. Again, I would like to say thank you for choosing our hotel and if you decide to stay with us again for your future visit, I can guarantee you that we will do everything we can to make your stay as perfect as possible.