屋外プール、プール パラソル、サンラウンジャー

シバテル バンコクの口コミ

5 out of 5
シバテル バンコク
53 Wittayu Road Lumpini Patumwan, Bangkok, Bangkok

口コミ

9.0

とても素晴らしい

評価 10 - 1001 件の口コミ中 615 件が非常に良い" "
評価 8 - 1001 件の口コミ中 296 件が良い" "
評価 6 - 1001 件の口コミ中 65 件が普通" "
評価 4 - 1001 件の口コミ中 13 件が不満" "
評価 2 - 1001 件の口コミ中 12 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

8.8/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

SHINJI

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 3 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay. If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. We're always striving to make each guest experience even better. We hope to welcome you back again soon!

10/10 (非常に良い)

Yumu

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you so much for your glowing 5/5 review! We're thrilled to hear that you had such a fantastic experience. Your satisfaction is our top priority, and we're grateful for your support. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back!

10/10 (非常に良い)

Kazumi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All staff members are nice and kind. The hotel is clean. The pool is just nice size. I wanna choose this hotel if we would come to Bangkok.
2024 年 3 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your recent stay at our hotel and that our staff members made a positive impression on you with their kindness and hospitality.Maintaining a clean environment is of utmost importance to us, and we are glad to know that our efforts were noticed and appreciated. It's also wonderful to hear that you found our pool to be of the perfect size for your enjoyment.We would be honored to welcome you back to our hotel should your travels bring you to Bangkok in the future. Please do not hesitate to reach out to us if there is anything we can assist you with in the meantime.

10/10 (非常に良い)

MEGUMI

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
お部屋も最高で、1人を除いたスタッフ全員がとても親切でした。 その1人のスタッフは… 2/27の朝の朝食ブュッフェの女性スタッフで、私がコーヒーマシーンが故障してるので、コーヒーはどこでいただけるか?と聞いたら、方角を軽く指を指しただけで行ってしまい、場所も分からず、結局その朝、私はコーヒーが飲めなかったのですが、その後欧米人の男性客にはコーヒーを取りに行ってテーブルに届けてあげてました。 人種によって態度を変えて対応する方がいてホントに残念です。
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Hiroka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for taking the time to review our guest score. We truly value your feedback and are committed to continuously improving our services. If there are any specific areas you feel we can enhance to better meet your expectations, please don't hesitate to let us know. We strive to provide exceptional experiences for all our guests and look forward to welcoming you back in the future.

10/10 (非常に良い)

Momoko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2024 年 2 月 28 日)
Thank you for taking the time to leave your review. We appreciate your feedback.

10/10 (非常に良い)

KENTA

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの対応が親切で最高でした。
2024 年 2 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for your kind words. We're delighted to hear that you found our staff helpful during your stay. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Etsuko

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
静かでスタッフの皆さんも親切で大満足でした! 早朝ツアーで朝食が取れない事でツアー送迎までにお弁当を準備下さり、満腹で出発すること出来ました。 チェックアウト後もバゲージを預かって下さいました! また利用したいです!
2023 年 11 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 12 月 6 日)
Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that your stay was quiet, and you found our staff to be kind. It's wonderful to know that the bento box we provided before your early morning tour ensured you left with a full stomach – we're glad we could contribute to a seamless experience for you.We understand the importance of convenience during travel, and we're pleased we could accommodate your baggage even after checking out. Your kind words are truly appreciated, and we would be honored to welcome you back for another stay in the future.If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. Safe travels, and we look forward to hosting you again!Warm regards,

8/10 (良い)

CHITO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ショッピングする場所が少し離れているからか あまり騒がしくもなく落ち着いて過ごすことができました。 すぐそばにあるセントラルエンバシーの地下にあるお土産売り場はとても便利でした。 スタッフの方たちもまたも親切でした。
2023 年 11 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed a peaceful stay with us, away from the hustle and bustle of the shopping area. It's fantastic that you found our location to be a serene haven.We're thrilled to know that you found the souvenir shop in the basement of Central Embassy convenient. It's always our goal to provide amenities that enhance our guests' overall experience, and we're pleased that it added to your convenience.Your kind words about our staff are truly appreciated. Our team is dedicated to ensuring our guests feel welcomed and well taken care of, so it's heartening to hear that their efforts made a positive impact on your stay.We hope to welcome you back for another relaxing and enjoyable visit. If there's anything specific you'd like to share or if there are ways we can further improve, please don't hesitate to let us know.Warm regards,

10/10 (非常に良い)

Yosuke

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good!
2023 年 11 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you so much for taking the time to leave a positive review! We're thrilled to hear that you had a good experience with us. If there's anything specific you enjoyed or any suggestions you have for improvement, we'd love to hear them.We look forward to welcoming you back in the future.Best regards,

10/10 (非常に良い)

mie

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
ホテルの方のHOSPITALITYが良かった
2023 年 11 月に 2 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 11 月 9 日)
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you found our hospitality to be good. Providing excellent service and a warm welcome to our guests is a top priority for us, and it's always gratifying to know that our efforts have been appreciated.If you have any specific comments or suggestions on how we can further enhance your experience in the future, please don't hesitate to share them with us. We're committed to continually improving our services and ensuring that every guest has a memorable and enjoyable stay.We hope to have the pleasure of welcoming you back to our hotel on your next visit, and we'll do our best to make your stay even more enjoyable.Warm regards,

10/10 (非常に良い)

KYOKO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
最高のホテルでした! ◾️スタッフについて とにかくホテルスタッフのホスピタリティあふれる対応に感動しました。間違いなく星5です! 旅慣れなれず、英語もあまりできなかったのですが、丁寧にコミュニケーションをとってくださり、安心して泊まることができました。 デポジットが1000/人 バーツかかるので、忘れずに。 ◾️レストラン・施設 レストランでは、オムレツを具材を選んで作って貰えます。非常に美味しかった! メニューを選べば(ワッフルとパンケーキ以外は)美味しかったです! プールには入る時間がありませんでしたが、清潔そうでした! ◾️部屋 部屋はとても広く、夜景の綺麗な部屋でした。また非常に清潔で、毎日丁寧に清掃をしてくれます。 ・コンセントは日本から持ってきた充電器も刺さります。 ・歯ブラシの用意があります。 ・パジャマはありませんが、バスローブが用意されていました。 おかげでとても楽しい旅になりました。 またバンコクにきたら、こちらのホテルに泊まります!
2023 年 11 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 11 月 9 日)
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your stay at our hotel exceeded your expectations, and we appreciate your kind words and detailed feedback.We're especially pleased to know that you found our staff's hospitality to be exceptional and accommodating, despite any language barriers. We always strive to make all our guests feel comfortable and at ease, so it's heartwarming to hear that you were able to enjoy your stay with peace of mind.It's great to hear that you enjoyed the culinary offerings at our restaurant, and we're delighted that the made-to-order omelet was a hit for you. We will certainly take note of your feedback about the waffles and pancakes to ensure we maintain a high standard of quality in all our menu options.We're also glad you appreciated the cleanliness and spaciousness of your room, along with the stunning night view of Bangkok. It's wonderful to know that our amenities met your expectations, including the charger compatibility and the availability of toothbrushes and bathrobes.We are genuinely grateful for your kind words and for choosing our hotel for your trip to Bangkok. Your satisfaction is our utmost priority, and we look forward to welcoming you back on your next visit to the city. Please don't hesitate to reach out if you have any special requests or preferences for your next stay. Safe travels, and see you soon!Warm regards,

10/10 (非常に良い)

YUKARI

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフがらとても親切でした。 場所もどこにでも移動可能で立地条件が良かったです。寺院や買い物等どこにいくにも便利でした。 食事も10歳の娘が食べれるものもあり いつでも利用できる無料バーも利用できました。プールも利用できます。 部屋もとても綺麗で広かったです。 又バンコクに行く際には次回も利用したいです。本当にお世話になりました。
2023 年 11 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 11 月 9 日)
Thank you so much for taking the time to share your wonderful review with us! We are thrilled to hear about your positive experience during your stay at our hotel in Bangkok.We're delighted to know that you found our staff to be kind and accommodating. Providing exceptional service is a top priority for us, and it's fantastic to hear that our team made a positive impression on you.It's great to hear that our location worked well for your needs, making it convenient to explore the city, visit temples, and enjoy some shopping. We always aim to offer a central and accessible location for our guests to make the most of their stay in Bangkok.We're pleased that your 10-year-old daughter had suitable meal options, and you enjoyed the convenience of our free bar and pool facilities. We want to ensure that families have a comfortable and enjoyable stay with us.Your kind words about the cleanliness and spaciousness of the room are greatly appreciated. We take great pride in maintaining a high standard of cleanliness and comfort for all our guests.We look forward to welcoming you back on your next visit to Bangkok. Please feel free to reach out if you need any assistance with your future reservations. Thank you for choosing our hotel, and we're grateful for the opportunity to host you.Safe travels, and we can't wait to have you with us again soon!Warm regards,

10/10 (非常に良い)

Motoichi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
素晴らしいホテルを満喫する事が出来ました。
2023 年 10 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 10 月 20 日)
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you were able to fully enjoy your stay at our hotel. It is always our aim to provide a memorable experience, and we are delighted to know we achieved that for you.We look forward to welcoming you back in the near future.Warm regards,

10/10 (非常に良い)

YASUHIRO

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設がきれいでスタッフの対応がとても良かった。 場所も便利でした
2023 年 10 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 10 月 20 日)
Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the cleanliness of our facility and the friendliness of our staff. Our aim is always to provide our guests with a welcoming and comfortable environment, and we are pleased to learn that our convenient location added to your positive experience.We hope to have the pleasure of welcoming you back in the near future. If there's anything else we can assist you with during your next stay, please do not hesitate to let us know.Warm regards,

10/10 (非常に良い)

AYAKA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 9 月 29 日)
We would like to extend our heartfelt gratitude for choosing to stay with us. Your comfort and satisfaction are of utmost importance to us, and we sincerely appreciate you taking the time to provide us with your valuable rating.Your feedback helps us continually improve our services and ensures that every guest's experience is memorable and enjoyable. We hope you had a pleasant stay and that we exceeded your expectations.Once again, thank you for being our guest. We look forward to welcoming you back in the future.Warm regards,

8/10 (良い)

MIO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 9 月 29 日)
We would like to extend our heartfelt gratitude for choosing to stay with us. Your comfort and satisfaction are of utmost importance to us, and we sincerely appreciate you taking the time to provide us with your valuable rating.Your feedback helps us continually improve our services and ensures that every guest's experience is memorable and enjoyable. We hope you had a pleasant stay and that we exceeded your expectations.Once again, thank you for being our guest. We look forward to welcoming you back in the future.Warm regards,

10/10 (非常に良い)

KAKERU

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
対応も丁寧で臨機応変だった。 また利用したいと思う。
2023 年 9 月に 4 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you for taking the time to share your feedback with us. We're delighted to hear that you were satisfied with our service and are considering using us again. We look forward to serving you in the future and continuously meeting your expectations.

4/10 (不満)

Rie

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
チェックインをして部屋に入り、フリードリンクの店を何気なく見たところ、前の方が半分だけ使ったシュガーパックがそのまま刺さっていた。五つ星ホテルなので、余計に隅々まで確認していないように感じた。また、大理石テーブルの上はボトルやグラスの水滴の後が沢山残っており、いつから拭いてないのだろう‥と気持ちが悪くなりました。 その他のスタッフの対応などはよいのですが‥
2023 年 9 月に 3 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 9 月 8 日)
Thank you for taking the time to share your feedback with us. We sincerely apologize for the oversight you experienced during your stay.It's clear from your comments that we missed the mark on some of the finer details, which are crucial to providing a truly five-star experience. The conditions you mentioned with the sugar pack and water droplets are not up to our usual standards, and for that, we are genuinely sorry.We are pleased to hear that our staff was responsive and met your expectations in other areas. Our team works hard to ensure our guests feel welcomed and valued, and we're glad that came across.We have shared your feedback with our housekeeping team and will be implementing immediate corrective measures. Your experience serves as an essential reminder of the need for meticulous attention to detail in every aspect of our service.Once again, thank you for bringing this to our attention. We hope you will give us another opportunity to serve you in the future, where we can demonstrate our commitment to excellence in every aspect of our guest's experience.

10/10 (非常に良い)

TAKEHIRO

2023 年 7 月に 5 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 9 月 8 日)
We wanted to extend our deepest gratitude for choosing to stay with us. It was truly a pleasure to host you.Thank you also for taking the time to leave a rating and review. Feedback from our guests is invaluable and helps us to continuously improve our services and guest experience.We hope to have the opportunity to welcome you back in the near future.

10/10 (非常に良い)

SAHO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 3 泊滞在
Veerapatra U | Operations Manager からの返信 (投稿日 : 2023 年 7 月 5 日)
Dear Saho,Dear valued guest,Thank you for staying with us and taking the time to leave a rating. We're thrilled to see that you had a positive experience during your stay. We truly appreciate your support and feedback.If you have any suggestions or specific comments about your experience, please don't hesitate to share them with us. We're always looking for ways to improve and provide an even better service for our guests.Once again, thank you for choosing our establishment. We hope to have the pleasure of welcoming you back in the future.Best regards,

8/10 (良い)

Ryoko

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
歩いて行ける距離にショッピングエリアがあり、最寄りの駅からも近くとても便利だった。部屋をアップグレードしてもらったこともあり広い部屋でとても快適に過ごすことが出来た。スタッフも感じが良く親切だった。
2023 年 5 月に 4 泊滞在
Veerapatra U | Operations Manager からの返信 (投稿日 : 2023 年 5 月 11 日)
Dear Khun Ryoko,Thank you for taking the time to share your experience with us. We're glad to hear that you found our location convenient with shopping areas within walking distance and close proximity to the nearest station. We're also happy to know that you had a comfortable stay in your upgraded room. Our staff takes pride in providing excellent service, and we're pleased to hear that they were friendly and helpful during your stay. We hope to have the opportunity to welcome you back soon.Best Regards,

10/10 (非常に良い)

AKANE

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフの対応もお部屋もとてもよかったです。
2023 年 5 月に 3 泊滞在
Veerapatra U | Operations Manager からの返信 (投稿日 : 2023 年 5 月 8 日)
Dear Akane,Thank you for taking the time to share your positive experience during your recent stay at our hotel. We are delighted to hear that you found our staff to be helpful and accommodating, and that your room met your expectations.We take pride in providing exceptional service to all our guests, and we're glad to hear that our team was able to make your stay more comfortable and enjoyable.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.Best regards,

10/10 (非常に良い)

Haruhiro

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 5 月に 3 泊滞在
Veerapatra U | Operations Manager からの返信 (投稿日 : 2023 年 5 月 29 日)
Dear Haruhiro,Thank you for your feedback and positive rating. We appreciate your support and are glad to hear that you found our product/service satisfactory. Please feel free to reach out if you have any specific comments or suggestions you would like to share with us. We value your input and are always looking for ways to improve our offerings. We hope to continue providing you with a great experience in the future.Best regards,

10/10 (非常に良い)

Ayumi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフはとても親切で、施設はとても綺麗でした。朝食ビュッフェは毎日少しずつメニューが変わるし、味も美味しいです。 部屋が高層階にあるおかげか、部屋に虫が出ないのも嬉しいです。
2023 年 4 月に 5 泊滞在
Veerapatra U | Operations Manager からの返信 (投稿日 : 2023 年 5 月 8 日)
Dear Ayumi,Thank you for taking the time to share your positive experience during your recent stay at our hotel. We are thrilled to hear that you found our staff to be friendly and attentive, and that our facilities met your expectations.We are pleased to know that you enjoyed the breakfast buffet, and we strive to offer a diverse selection of dishes that change daily. We're glad to hear that you found the food to be delicious.Moreover, we are delighted to hear that you found your room to be comfortable and bug-free. Our team works hard to maintain a clean and hygienic environment for all our guests.Thank you once again for choosing our hotel, and we look forward to welcoming you back in the near future.Best regards,

10/10 (非常に良い)

Kana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
初めてのタイ旅行だったので日本人の口コミが良かったこちらに予約しましたが本当にサービスが素晴らしかったです。 スタッフの方も丁寧で、英語もろくに話せない私たちでもわかるように伝える努力をしてくれました。朝食も美味しくてお部屋もとても綺麗で広くて終始快適に過ごせました。 スパがやってないことが予約時に記されていなかったのは残念でしたがサウナも入れて全体的にとても満足です。 チェックアウトした後も荷物を預けられたので最終日も観光を楽しめました!! 充実した旅行にしてくれてありがとうございました!
2023 年 5 月に 3 泊滞在
Veerapatra U | Operations Managerからの返信 (投稿日 : 2023 年 5 月 17 日)
Dear Kana,Thank you so much for choosing our place for your first trip to Thailand and for taking the time to share your wonderful review. We are thrilled to hear that you had an outstanding experience with us.We take great pride in providing exceptional service, and it brings us joy to know that our staff went above and beyond to ensure clear communication despite the language barrier. We believe that effective communication is essential for a comfortable and enjoyable stay.We are delighted that you enjoyed the delicious breakfast and found your room spacious, clean, and comfortable throughout your entire stay. It is always our goal to create a relaxing and pleasant environment for our guests.We sincerely apologize for the spa not being available during your visit. We understand that this was disappointing, especially since it was not mentioned at the time of your booking. However, we are glad that the sauna was able to provide you with some relaxation and compensate for the inconvenience.We are also pleased that our luggage storage service allowed you to fully enjoy your last day of sightseeing without any worries. Our aim is to make our guests' experiences as convenient and enjoyable as possible.Once again, we appreciate your kind words and thank you for choosing our place. We are grateful for the opportunity to have contributed to your fulfilling trip. If you decide to visit Thailand again in the future, we would be delighted to welcome you back.Warmest regards,

8/10 (良い)

NORIKO

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
スタッフ間の伝達がやや不足。風呂浴槽の排水がこわれていましたので、帰宅までに流しておいてほしかったですが、工事が始まってしまい。日本では滞在中にそんな話はないですが、、何とか30分くらいで治りましたが。 色々不都合がありましたが、帰国当日は写真まで一緒に取りました。(一人旅でやや寂しさがなくなりました) 終わりよければすべてよしでしょうか。朝食バイキングの男性の班長さん?のような方は大変すばらしく温かく気づきのある方と感じました。2泊でしたが、顔なじみになれました。また滞在したいです。
2023 年 4 月に 2 泊滞在
Veerapatra U | Operations Managerからの返信 (投稿日 : 2023 年 4 月 25 日)
Dear Khun Noriko,Thank you for your review. We apologize for the inconvenience caused by the lack of communication between our staff regarding the broken bathtub drain. We understand that it would have been helpful to have been informed about the repair work that was carried out while you were away. Although it is not common to discuss such matters during stays in Japan, we will take steps to improve our communication in the future.We are glad to hear that the issue was resolved quickly and that you enjoyed your stay overall. It's great to know that the breakfast buffet supervisor made a positive impression on you and that you felt welcomed and comfortable during your visit. We appreciate your feedback and hope to have the opportunity to host you again in the future.Best Regards,

10/10 (非常に良い)

Yuko

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
BTSプルンチット駅から至近のホテルです(直結ではありません)。スタッフのサービス、部屋の広さ、朝食共に十分満足できるレベルです。 宿泊者は欧米系の方が多いです。その為かは分かりませんが、スタッフとのコミュニケーションは主に英語でのやり取りとなるため、最低限の英会話能力(旅行英会話程度でOK)が必要と思われます。
2023 年 3 月に 3 泊滞在
Veerapatra U | Operations Managerからの返信 (投稿日 : 2023 年 3 月 30 日)
Dear Khun Yuko,Thank you for taking the time to share your experience with us. We're pleased to hear that our hotel's location near BTS Ploenchit Station was convenient for your needs.We're also happy to know that you found our staff's service, room size, and breakfast offerings to be satisfactory. We strive to provide our guests with a comfortable and enjoyable stay, and it's great to hear that we were able to achieve this during your visit.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another pleasant stay in the future.Best Regards,

10/10 (非常に良い)

YUSHI

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
また泊まりたいです!
2023 年 3 月に 3 泊滞在
Sivatel Bangkok Teamからの返信 (投稿日 : 2023 年 3 月 10 日)
Dear Yushi,Thank you for taking the time to write a review, glad you had a good experience on your recent stay. We are looking forward to welcoming you again here near future. Best Regards,

10/10 (非常に良い)

Manae

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの皆様、ホテルの質、全てにおいて最高です。
2023 年 2 月に 3 泊滞在
Sivatel Bangkok Teamからの返信 (投稿日 : 2023 年 3 月 9 日)
Dear Manae,Thank you for taking the time to write a review, glad you had a good experience on your recent stay. We are looking forward to welcoming you again here near future. Best Regards,

10/10 (非常に良い)

Reimei

2023 年 1 月に 3 泊滞在
Sivatel Bangkok Teamからの返信 (投稿日 : 2023 年 3 月 9 日)
Dear Reimei,Thank you for taking the time to write a review, glad you had a good experience on your recent stay. We are looking forward to welcoming you again here near future. Best Regards,

10/10 (非常に良い)

NORIKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在
Kraisorn Chaichanaからの返信 (投稿日 : 2023 年 1 月 5 日)
Dear Noriko,Thank you very much for taking your time to give us the highest ratings for your recent stay at Sivatel Bangkok. We hope to see you again very soonKind regards,Kraisorn ChaichanaOperations Manager

10/10 (非常に良い)

KAORI

2022 年 12 月に 1 泊滞在
Kraisorn Chaichanaからの返信 (投稿日 : 2022 年 12 月 27 日)
Dear Kaori,Thank you very much for the highest ratings you have given us for your recent stay at Sivatel Bangkok. We are very much delighted to know that your stay was enjoyable.We hope to see you again very soonKind regards,Kraisorn ChaichanaOperations Manager

10/10 (非常に良い)

seeng

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
最高! コンシェルジュの方も非常に親身に接してくださってとても楽しかったです。チェックアウト後もプールとシャワールームを使わせて貰えます。コロナ禍で現在(2021年12月末)はプール予約貸切制(1時間枠)でした。
2021 年 12 月に 1 泊滞在
Guest Service Team at Sivatel Bangkokからの返信 (投稿日 : 2022 年 1 月 25 日)
Dear Respected Guests, Thank you very much for taking the time to provide us with feedback. We are delighted that you enjoyed your stay and appreciated our concierge's hospitality. Because of the Coronavirus pandemic, we limit the number of guests who can use the pool, as you mentioned. The precaution is to leave the swimming pool for 30 minutes before allowing another guest to use it. This is an extra step we've taken to ensure our guests' safety. We are glad that you have returned safely home, and we hope to see you again in the future.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
気持ちよく過ごさせて頂きました。 しいて言えば……。 前に使用された、綿棒が机の足元に残っていたのが……。 自国のテレビ番組が観れたら、なお良かったのですが、、、。
2020 年 12 月に 1 泊滞在
Juliaからの返信 (投稿日 : 2021 年 1 月 4 日)
Dear Valued Guest, Greetings from Sivatel Bangkok- where generates the happiness you can share. Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience. We look forward to the pleasure of your return. Best Regards, Chulaporn Poompanthong (Ms.) Assistant Revenue Manager

10/10 (非常に良い)

YUHEI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
広くて快適に泊まれます
こちらのホテルは、一番狭い部屋でもかなり部屋が広いです。ホテルのバスタブも大きく、快適に泊まれます。 BTSプルンチット駅やセントラルエンバシーもちかいので、アクセスも便利です。
2020 年 5 月に 1 泊滞在
Sivatel Bangkokからの返信 (投稿日 : 2023 年 11 月 9 日)
Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our smallest room to be quite spacious and that you enjoyed the large and comfortable bathtub. We take great pride in providing our guests with a comfortable and relaxing environment during their stay.Our convenient location near BTS Ploenchit Station and Central Embassy is indeed a great asset, making it easy for our guests to explore the city and access various attractions and amenities.We appreciate your kind words and hope to have the pleasure of welcoming you back in the near future. If you have any further comments or suggestions, please don't hesitate to share them with us. Your input is valuable as we continually strive to improve our services. Thank you again for choosing to stay with us!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 2 月に 3 泊滞在
Nathalieからの返信 (投稿日 : 2020 年 2 月 17 日)
Dear Valued Guest, Greetings from Sivatel Bangkok- where generates the happiness you can share. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us at the Sivatel Bangkok Hotel, so we value your feedback. We hope you will revisit us.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
駅から近くて立地も良く、ホテルも綺麗で、働いている人達もとても感じが良く、親切でした。 またバンコクに行く時は利用したいと思います。
2019 年 12 月に 1 泊滞在
Julia (Assistant Reservation Manger)からの返信 (投稿日 : 2020 年 1 月 23 日)
Dear Valued Guest, Greetings from Sivatel Bangkok- where generates the happiness you can share. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us at the Sivatel Bangkok Hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will revisit us.

10/10 (非常に良い)

宿泊されたお客様

2019 年 12 月に 2 泊滞在
Juliaからの返信 (投稿日 : 2020 年 1 月 6 日)
Dear Valued Guest, Greetings from Sivatel Bangkok- where generates the happiness you can share. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you when you plan to revisit Bangkok. Warmest Regards, Chulaporn Poompanthong (Ms.) Assistant Reservations Manager

10/10 (非常に良い)

SHOJI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 6 泊滞在
Juliaからの返信 (投稿日 : 2019 年 11 月 22 日)
Dear Valued Guest, Sawasdee kha! Greeting from Sivatel Bangkok. We would like to thank you for your recent stay with us at Sivatel Bangkok, We sincerely hope that you had enjoyed your stay and arrived your next destination safe and smooth. Your feedback is very significant to further improve our high service standards. Hence, we would greatly appreciate if you could take a moment of your valuable time to reply us with your comments and suggestions. We look forward to welcoming you back to Sivatel Bangkok in the near future.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 11 月に 3 泊滞在
Juliaからの返信 (投稿日 : 2019 年 11 月 14 日)
Greeting from Sivatel Bangkok. We would like to thank you for your recent stay with us at Sivatel Bangkok, We sincerely hope that you had enjoyed your stay and arrived your next destination safe and smooth. Your feedback is very significant to further improve our high service standards. Hence, we would greatly appreciate if you could take a moment of your valuable time to reply us with your comments and suggestions. We look forward to welcoming you back to Sivatel Bangkok in the near future.

10/10 (非常に良い)

ChanKeiji、大阪市

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋がとてもキレイでした! また宿泊したいと思います。
2019 年 10 月に 5 泊滞在
Juliaからの返信 (投稿日 : 2019 年 10 月 21 日)
Dear Mr.Keiji Omachi, Sawasdee kha! Greeting from Sivatel Bangkok. Thank you very much for taking the time to share your experience following your recent stay at the Sivatel Bangkok. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from Sivatel Bangkok,

8/10 (良い)

NAKADA、日本

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋が広くて、綺麗で眺めも良く、可愛くてとても良かったです。ホテルのスタッフの方も丁寧で、親切に接してくださいました。 1人2本水が毎日あるのはとても助かりました。 残念なのは、シャワーの温度調節が難しく、水圧も少し弱めで排水の流れが少し悪かったです。 朝食付きのプランでしたが、オプショナルツアーに参加の日は、朝が早い出発なので、もう少し早い時間から朝食レストランが空いているとありがたいです。 あと、私はタイ語分からず、英語も苦手なので、日本人スタッフがいたらありがたいです。 ホテルから駅まで歩いて5分くらいなのでとても便利です。 トータル的に、私はまたバンコクに行く際は泊まりたいと思います!
2019 年 9 月に 3 泊滞在
Juliaからの返信 (投稿日 : 2019 年 10 月 4 日)
Dear Valued Guest, Sawasdee kha! Greeting from Sivatel Bangkok. Thank you very much for taking the time to share your experience following your recent stay at the Sivatel Bangkok. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from Sivatel Bangkok,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
全体に凄く良かったが貸切の車が再度料金取るのが今ひとつなとこです。
2019 年 7 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 5 月に 3 泊滞在
Juliaからの返信 (投稿日 : 2019 年 5 月 31 日)
Dear Valued Guest, Sawasdee kha! Greeting from Sivatel Bangkok. We would like to thank you for your recent stay with us at Sivatel Bangkok, We sincerely hope that you had enjoyed your stay and arrived your next destination safe and smooth. Your feedback is very significant to further improve our high service standards. Hence, we would greatly appreciate if you could take a moment of your valuable time to reply us with your comments and suggestions. We look forward to welcoming you back to Sivatel Bangkok in the near future.

10/10 (非常に良い)

Shu、シンガポール

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフのサービスの質が高く感じました。朝食は、ビュッフェスタイルでも、メニュー表からメインディッシュなど選べるので、出来立てを楽しめます。
2019 年 5 月に 1 泊滞在
Juliaからの返信 (投稿日 : 2019 年 5 月 21 日)
Dear Valued Guest, Sawasdee kha! Greeting from Sivatel Bangkok. Thank you very much for taking the time to share your experience following your recent stay at the Sivatel Bangkok. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from Sivatel Bangkok,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
総合的に最高でした!
2019 年 4 月に 3 泊滞在
Juliaからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear Valued Guest, Sawasdee kha! Greeting from Sivatel Bangkok. Thank you very much for taking the time to share your experience following your recent stay at the Sivatel Bangkok. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from Sivatel Bangkok,

2/10 (非常に不満)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
ホテルの設備はよかったけれど...
部屋もきれいで広く、サービスも値段からするととても良いものでした。一点のトラブルを除いて。 滞在中、「タオルにシミがついている。保証金を600B払ってほしい」と言われました。 実際にタオルを見せてもらうと青いシミがついていましたが、全く身に覚えもなく、知らないと言っても聞いてくれず... 仕方なく保証金を払ったのですが、帰国後にそのタオルを部分洗いすることなく洗濯機で洗ったところ、普通にシミは落ちました。 その場で洗って返せば良かったと後悔。そしてそのシミは何だったのか。 タオルで保証金を請求されたのは初めてだったので、その後から全くゆっくりできなくなりました。残念でした。
2019 年 3 月に 4 泊滞在
Juliaからの返信 (投稿日 : 2019 年 4 月 1 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
また是非泊まりたいホテルの1つです
プルンチット駅からも近く、スタッフの方々がとても親切でした。駅周辺もとても静かな場所でセントラルデパートにも近くとても良い立地でした。部屋はベッドルームとリビングルームに分かれており、バスルームも広々。ベッドの寝心地も良く、小さいながらもホテルの8階にあるプールの雰囲気も良かったです。 三人でキングベッドを予約していましたが、エキストラベッドも用意して下さっていました。食事は外で済ませたので分かりませんが、とてもオススメのホテルです。
2019 年 3 月に 1 泊滞在
Juliaからの返信 (投稿日 : 2019 年 3 月 27 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
2019 年 1 月に 2 泊滞在
Juliaからの返信 (投稿日 : 2019 年 4 月 1 日)
Thanks for staying with us. We appreciate your feedback!