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Reviews of Centara Watergate Pavilion Hotel Bangkok

4 out of 5
Centara Watergate Pavilion Hotel Bangkok
567 Rachaprarop Rd., Makkasan, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 65 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Geok peng

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is bright and comfortable . Stay in this hotel a couple of times
Stayed 3 nights in Feb 2024

10/10 Excellent

Enqi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel for the second time, and once again, I was thoroughly impressed. The room was incredibly comfortable, and I appreciated the spaciousness and cleanliness, not to mention the thoughtful amenities provided. The hotel staff at the lobby were consistently helpful and accommodating throughout my stay. One of the highlights of the hotel is its fantastic location, just a short walk away from popular malls like Platinum and Palladium. Additionally, having a massage place right in the lobby was incredibly convenient – no need to venture out in search of relaxation. Another convenience was the accessibility of the pick-up and drop-off point at the lobby, making it easy for ordering GrabFood or other services. While there were minor stains on the curtains, they didn't detract from the overall positive experience. Plus, the soundproof walls ensured a peaceful stay. Overall, I highly recommend this hotel for its comfort, convenience, and excellent service.
Stayed 3 nights in May 2024
Response from Sanon.. on May 22, 2024
Dear Engi,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service as an excellent score.It is our pleasure to learn that you had a comfortable and an enjoyable stayed and impress on quality of service of our staff as well as cleanliness and comfortable room, and convenience location of the hotel.We have noted your comment about stains on the curtain. Please accept our apologies for the inconvenience caused. I have informed our housekeeper to clean and removed stains form the curtain.Once again, thank you very much for your kind continue staying with us and recommending our hotel. We hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good place to stay. Very conveniently located in the city nearby malls/food/public transportation. We only stayed for one night and only walked 10-15mins max for the things we wanted to do. The staff is very polite and answered any questions we had. They even upgraded our room to the soonest one available since we arrived earlier than check-in time. I will say make sure to communicate with staff about transportation to/from airport. We scheduled a taxi back to the airport after checkout but didn’t realize they only accept baht as payment. We only had credit card so we ended up going to an atm at the airport to receive baht to pay the taxi service. I would recommend this hotel to anyone wanting to stay in Bangkok.
Stayed 1 night in May 2024
Response from Sanon.. on May 19, 2024
Dear Kristina,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service as a good score, and compliments on quality of service with politeness and attentiveness of our staff and our arrangement for your early arrival as well as convenience location of the hotel.We have also informed our Bell staff to remind our guests of transportation fee that the chauffeurs will accept the fee in local currency only.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and recommending our hotel. We hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Sanon.. on May 19, 2024
Dear Srinivas,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

KIANPENG

Traveled with family
Liked: Cleanliness, staff & service
Overall is good. Just the linked got nothing and seem weird.
Stayed 3 nights in May 2024
Response from Sanon.. on May 14, 2024
Dear KIANPENG,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service as a good score.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

Keng Soon

Traveled with family
Liked: Amenities
Clean room, good range of toiletries. Convenient location.
Stayed 3 nights in Apr 2024
Response from Sanon.. on May 14, 2024
Dear Keng Soon,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service as a good score and compliments on cleanliness of the room as well as good amenities and convenience location of the hotel.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

Eric

Liked: Cleanliness, staff & service
Overall good
Stayed 2 nights in May 2024
Response from Sanon.. on May 14, 2024
Dear Eric,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service as a good score.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

Si Jun Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great except no pool
Stayed 2 nights in Mar 2024
Response from Sanon.. on May 14, 2024
Dear Si Jun Alvin,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service as a good score.Regarding the swimming pool, this is not possible at this stage due to structural reasons. However, we have a plan to build it at our extension phase on empty land next to the hotel.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

Alvin

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Sanon.. on May 14, 2024
Dear Alvin,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service as a good score.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Francisco, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful.. the room is new and clean.. it’s accessible to everything.❤️
Stayed 5 nights in Apr 2024
Response from Sanon.. on May 5, 2024
Dear Francisco,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service as an excellent score.It is our pleasure to receive your compliments on quality of service with friendliness and helpfulness of our staff as well as cleanliness and ambience of the room and convenience location of the hotel.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Jeanneth

Stayed 2 nights in Apr 2024
Response from Sanon.. on May 22, 2024
Dear Jeanneth,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Rose

Stayed 2 nights in Apr 2024
Response from Sanon.. on May 14, 2024
Dear Rose,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Aung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable around the shopping mall like centra world
Stayed 2 nights in Apr 2024
Response from Sanon.. on Apr 23, 2024
Dear Aung,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on convenience location of the hotel.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

2/10 Terrible

Anaida

Stayed 6 nights in Apr 2024
Response from Sanon.. on May 14, 2024
Dear Anaida,On behalf of the hotel management, I would like to thank you for taking the time to rating our services.We would appreciate it if you could kindly let us know the defect of our service provided to you for our improvement.Please rest assured that we are all committed and are working hard to continuously improve the quality of our service to our guests' expectations.Once again, thank you very much for using our service.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

TECK LING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, room is clean and bright, location is accessible to platinum shopping and Centralworld, can just walk. Definitely will stay there again on my next trip.
Stayed 3 nights in Apr 2024
Response from Sanon.. on Apr 19, 2024
Dear TECK LING,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service with a good score.It is our pleasure to receive your compliments on quality of service with friendliness of our staff and cleanliness and ambience of the room as well as convenience location.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we are looking forward to welcoming you again on your next to Bangkok.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Sanon.. on Apr 9, 2024
Dear Jimmy,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

shalini

Stayed 2 nights in Mar 2024
Response from Sanon.. on May 2, 2024
Dear shalini,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Demarquis

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel. Felt very comfortable. Staff was friendly and always made sure we had everything we needed no matter the time of day. I’d stay at Centara Pavilion again for SURE !
Stayed 2 nights in Apr 2024
Response from Sanon.. on Apr 7, 2024
Dear Demarquis,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score.It is our pleasure to learn of your comfortable stayed and compliments on quality of services with friendliness and attentiveness of our staff.Once again, thank you very much for staying with us and we are looking forward to servicing you again on your next trip to Bangkok..Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

kian keong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good except for no upgrade for vip access came to centara many times but never got a upgrade even non peak period....
Stayed 3 nights in Apr 2024
Response from Sanon.. on Apr 5, 2024
Dear kian keong,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service with a good score.We have noted your comment about not provided upgrade the room for regular customer which I have recorded in your profile for making arrangement on your next visit. Please let us know when you have completed your booking.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and are looking forward to your visit again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Danilo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay in the Hotel... from the amenities to the staffs... i was so satisfied and loved it... worth recommending...
Stayed 4 nights in Mar 2024
Response from Sanon.. on Apr 4, 2024
Dear Danilo,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score.Once again, thank you very much for staying with us and recommending our hotel. Wwe hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

TIONG YONG THOMAS

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be my 8 times staying at this properties. Excellent staff who are always welcoming
Stayed 4 nights in Mar 2024
Response from Sanon.. on Apr 4, 2024
Dear TIONG YONG,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on excellent service of our staff.Once again, thank you very much for your kind continue support our hotel. We are looking forward to servicing you again on your next trip to Bangkok.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, excellent people and all services were exceptional. Can’t complain about anything.
Stayed 1 night in Mar 2024
Response from Sanon.. on Apr 4, 2024
Dear George,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on excellent service of our staff at all areas of the hotel.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to markets and major shopping centres. Only down side no pool. Otherwise enjoyed my stay.
Stayed 10 nights in Mar 2024
Response from Sanon.. on Apr 4, 2024
Dear Emmanuel,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on convenience location of the hotel.Regarding the swimming pool, this is not possible at this stage due to structural reasons. However, we have a plan to build it at our extension phase on empty land next to the hotel.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

Chai Sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is strategic. Somehow the hotel is already old
Stayed 3 nights in Mar 2024
Response from Sanon.. on Apr 4, 2024
Dear Chai Sang,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service with a good score, and compliment on convenience location of the hotel.Regarding conditions of the hotel, please be informed that we are on process of working on rooms refurbishment, expected the 1st phase of 120 room this year.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Joseph

Stayed 6 nights in Mar 2024
Response from Sanon.. on Apr 19, 2024
Dear Joseph,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Joseph, Paterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sanon.. on Apr 9, 2024
Dear Joseph,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

WEI HONG

Traveled with partner
Liked: Staff & service
Hotel service was impeccable.
Stayed 4 nights in Mar 2024
Response from Sanon.. on Mar 20, 2024
Dear WEI HONG,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on quality of service of our staff.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

BEE LIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very good experiences and recommended. Friendly and helpful staff crew over there, bellboy very friendly and patience.
Stayed 4 nights in Mar 2024
Response from Sanon.. on Mar 20, 2024
Dear BEE LIAN,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service with a good score, and compliments on quality of service with friendliness and helpfulness of our staff.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and recommending our hotel. We hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with around 7min walk from Airport Rail Link (A8 station) from BKK. Also walking distance to Central World, Siam Paragon and MBK all within 20-25min walk
Stayed 4 nights in Mar 2024
Response from Sanon.. on Mar 20, 2024
Dear John,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on quality of service of our staff.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Shakil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2024
Response from Sanon.. on Mar 14, 2024
Dear Shakil,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Loo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the area as it had quite a few things going on like night market, massages and shopping centres nearby(shoutout to Pratunam- best shopping ever). Rather clean place and slept super well despite the location.
Stayed 2 nights in Mar 2024
Response from Sanon.. on Mar 20, 2024
Dear Loo,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliments on cleanliness and convenience location of the hotel.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Tial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Sanon.. on Mar 14, 2024
Dear Tial,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

gary

Liked: Staff & service, amenities, property conditions & facilities
The people that work there a extremely helpful a very kind. Iwill go back there any time I visit Bangkok. I consider everyone I meet a friend. Gary C.
Stayed 4 nights in Mar 2024
Response from Sanon.. on Mar 14, 2024
Dear Gary C.,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score.It is our pleasure to receive your compliments on quality of service with helpfulness of our staff.Once again, thank you very much for staying with us and we are looking forward to servicing you again on your next trip to Bangkok.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Tial

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sanon.. on Mar 14, 2024
Dear Tial,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

Sureerat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sanon.. on Mar 7, 2024
Dear Sureerat,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with a good score.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

JEFFREY, Lakeside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, kind, courteous, professional. Hotel is on top of a 6 storey Indian mall. Facilities were nice. No pool. Gym was very small but had adequate equipment.
Stayed 5 nights in Feb 2024
Response from Sanon on Feb 27, 2024
Dear JEFFREY,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score.It is our pleasure to receive your compliments on professional service with helpfulness of our staff and comfortable stayed.Regarding the swimming pool, this is not possible at this stage due to structural reasons. However, we have a plan to build it at our extension phase on empty land next to the hotel.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Phu

Stayed 1 night in Feb 2024
Response from Sanon on Feb 27, 2024
Dear Phu,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & Great service ❤️
Stayed 3 nights in Feb 2024
Response from Sanon on Feb 27, 2024
Dear Tyler,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on quality of service of our staff.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

Ursula

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great location and lovely staff. Good breakfast and great food in restaurants.
Stayed 5 nights in Feb 2024
Response from Sanon on Feb 27, 2024
Dear Ursula,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an good score.It is our pleasure to receive your compliments on quality of service of our staff and good variety of our buffet breakfast as well as foods at the restaurants and convenience location of the hotel.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Marietta

Liked: Amenities
near shopping center
Stayed 3 nights in Feb 2024
Response from Sanon on Feb 23, 2024
Dear Marietta,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score, and compliment on convenience location of the hotel.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

Sreyneath

Stayed 3 nights in Feb 2024
Response from Sanon.. on Mar 22, 2024
Dear Sreyneath,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with a good score.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

KimCuc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the good staffs, good services, quiet, clean and very convenient for shop & transportation
Stayed 4 nights in Feb 2024
Response from Sanon on Feb 12, 2024
Dear KinCuc,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliments of quality of service of our staff as well as cleanliness and convenience location of the hotel..Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

8/10 Good

Kittisack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exellent. Location was a little tight around other buildings
Stayed 2 nights in Feb 2024
Response from Sanon on Feb 12, 2024
Dear Kittisack,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service with a good score, and compliment on excellent service of our staff provided to you.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff ❤️and good service ❤️
Stayed 5 nights in Feb 2024
Response from Sanon on Feb 12, 2024
Dar Tyler,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on quality of service of our staff.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

6/10 Okay

Roszan

Traveled with family
Liked: Staff & service
This was our second visit of which the first visit was great but this time the hotel was not that great. The breakfast buffet was average with very limited choices and the entrance to the hotel was smelling bad.
Stayed 5 nights in Feb 2024
Response from Sanon on Feb 7, 2024
Dear Roszan,On behalf of the hotel management, I would like to thank you for taking the time to rating our services.We have noted your comment about variety of foods on our buffet breakfast for further consideration and improvement.Regarding unpleasant smell at the hotel entrance, we have liaised with environmental department of local authority to investigate and rectify the issue.Please rest assured that we are all committed and are working hard to continuously improve the quality of our service to our guests' expectations.Once again, thank you very much for staying with us.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Kim

Stayed 3 nights in Jan 2024
Response from Sanon on Feb 7, 2024
Dear Kim,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Kong Choon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel n staff
Stayed 4 nights in Jan 2024
Response from Sanon on Feb 7, 2024
Dear Kong Choon,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on quality of service of our staff.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Trang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are friendly and helpful. The hotel is good for vacation time, very comfortable
Stayed 3 nights in Jan 2024
Response from Sanon on Feb 7, 2024
Dear Trang,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on quality of service with friendliness and helpfulness of our staff.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Home

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Sanon on Feb 7, 2024
Dear HOME,On behalf of the hotel management, I would like to thank you for taking the time to rating our service with an excellent score.Once again, thank you very much for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager

10/10 Excellent

Edgar Edmundo Lomboy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommended this hotel it was really nice and close to shopping mall
Stayed 4 nights in Jan 2024
Response from Sanon on Feb 1, 2024
Dear Edgar Edmundo,On behalf of the hotel management, I would like to thank you for taking the time to share your experience of your stay and rating our service as an excellent score, and compliment on convenience location of the hotel.Once again, thank you very much for staying with us and highly recommending our hotel. We hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager