Children's play area - indoor
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Reviews of Atropat Hotel Baku

3.5 out of 5
Atropat Hotel Baku
Old City, 11-13-79 M.Magomayev, Baku

Reviews

6.8
Rating 10 - Excellent. 4 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 4 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Deividas, Santa Monica

Disliked: Cleanliness, property conditions & facilities
Fals adbertising - bait and switch! There is NO FREE PARKING. Morower, there is NO PARKING at all. Stuff tells stories and lies. Room discusting. Smoke smell everywhere, even in the bed...
Stayed 2 nights in Apr 2024

2/10 Terrible

Walid

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster in the old town , to avoid
Old Hotel with 0 maintenance, had the room and it was nothing like description: 2 small single bads , water leaking from the selling in the bathroom! The bath was dirty and covered with moisture ! Went back to reception, they asked me to wait 3 hours for the manager to arrive at 11am ! Then changed my room to bigger but similar situation room ! Bad covered dirty. Room sirvice are there only if you go to reception and ask for it ... breakfast was really horrible : cold food ( eggs ....) so just to avoid . Such a pity that it have amazing location.
Stayed 5 nights in Sep 2023

10/10 Excellent

Nailya

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Jul 2023

6/10 Okay

ABDULLAH GHOUS

Stayed 7 nights in Apr 2023

8/10 Good

Phillip

Disliked: Room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and restaurant and housekeeping superb!! The Front Desk needs to better organize. Our friends left their room at 0200 to catch a plane. At 0205, they called my daughter's room to say they hadn't paid for some drinks in the room. She hung up. They arranged a cab for us the night before & could have asked us at 0700. BTW, they had paid. Then, there were 3 meetings about the number of payments for cabs. Thought we had it sorted the evening before (I had receipts) and at 0700 am hit with this again. Cab driver to airport tried to grab a 20 out of my hand at the airport. His fuel low level light was on the entire way. The cab was tiny and we were jammed into the back seat. This was one of 5 cabs the hotel arranged. The other 4 rides were fine.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice location within old city.
Stayed 2 nights in Aug 2018

4/10 Poor

Sara

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022

8/10 Good

Roald Ivar

Liked: Staff & service
Friendly and welcoming
Nice, friendly and welcoming staff that really do their best to make your stay as pleasant as possible. Their English is week, but they try. The breakfast is a bit different from what I'm used to, but it passes. I had a 3 nights stay - no cleaning of my room - if you want it you have to ask for it.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from M.Tofig on Jun 7, 2022
We are grateful to you for your kind review!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018