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Reviews of Doubletree Suites by Hilton at The Battery Atlanta

4 out of 5
Doubletree Suites by Hilton at The Battery Atlanta
2780 Windy Ridge Parkway, Atlanta, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 570 out of 1005 reviews" "
Rating 8 - Good. 222 out of 1005 reviews" "
Rating 6 - Okay. 109 out of 1005 reviews" "
Rating 4 - Poor. 51 out of 1005 reviews" "
Rating 2 - Terrible. 53 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not care for $30 parking
Stayed 1 night in May 2024

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, room large and comfortable and clean, great linens. Walkable to battery area for the game. Did not expect to pay for parking when paying for the room.
Stayed 1 night in May 2024
Response from Front Office Manager on May 21, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Connor

Stayed 1 night in May 2024
Response from Front Office Manager on May 20, 2024
Thank you for staying with us your feedback is important!

8/10 Good

Kristopher

Liked: Staff & service
Stayed 1 night in May 2024
Response from Front Office Manager on May 14, 2024
Thank you for staying with us your feedback is important!

8/10 Good

Heath

Traveled with family and small children
Liked: Staff & service
Great location, love the interior. Bathroom could have been nicer. No exhaust fan, caulking in shower is peeling in places, tile was cracked and broken, and base boards were damaged in several places
Stayed 1 night in May 2024
Response from Front Office Manager on May 13, 2024
Thank you for staying with us your feedback is important!

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, battery area only 1/2 block away. Everything you want to do is walkable
Stayed 2 nights in May 2024
Response from Front Office Manager on May 10, 2024
Thank you for staying with us your feedback is important!

6/10 Okay

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Only reason for 3 stars is because of the parking situation. Its crazy to me for a place to have parking, but make you park in the parking deck to pay $30 a day.
Stayed 2 nights in May 2024
Response from Front Office Manager on May 6, 2024
Thank you for staying with us, you feedback is important and will be used to better serve our guest.

6/10 Okay

James

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall OK. Property showing its age both inside and out. Was not a fan of their barricaded parking lot and required $30 fee to park in the garage next door, as well as overpriced breakfast. Our room was very musty and was clearly smoked in in the past, and the AC unit leaked water to where the carpet immediately outside the bathroom (walking path) was soaking wet. I did enjoy the property being quiet (Braves were not in town) and the walkability to the Battery dining options.
Stayed 1 night in May 2024
Response from Front Office Manager on May 6, 2024
Thank you for staying with us, you feedback is important and will be used to better serve our guest.

10/10 Excellent

Jimmy, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Xx
Stayed 1 night in Apr 2024
Response from Front Office Manager on May 2, 2024
Thank you for staying with us, your feedback is appreciated!

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Apr 2024
Response from Front Office Manager on Apr 24, 2024
Thank you for staying with us, your feedback is very important to us!

10/10 Excellent

Harmon

Stayed 1 night in Apr 2024
Response from Front Office Manager on May 6, 2024
Thank you for staying with us, your feedback is appreciated!

8/10 Good

Quotasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Office Manager on Apr 15, 2024
Thank you for staying with us, your feedback is very important to us!

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easy…. Parking, staff, shopping, restaurants…
Stayed 2 nights in Apr 2024
Response from Front Office Manager on Apr 11, 2024
Thank you for staying with us, your feedback is very important to us.

6/10 Okay

Valois

Stayed 5 nights in Mar 2024
Response from Front Office Manager on Apr 11, 2024
Thank you for staying with us, your feedback is very important to us.

6/10 Okay

Doug

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Front Office Manager on Apr 11, 2024
Thank you for staying with us, your feedback is very important to us.

4/10 Poor

karen, cairo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was extremely hot and humid. The air conditioning was not working.
Stayed 1 night in Apr 2024
Response from Front Office Manager on Apr 8, 2024
Thank you for staying with us, your feedback is important and will be used to better our services to you!

2/10 Terrible

Jerry

Stayed 2 nights in Apr 2024
Response from Front Office Manager on Apr 29, 2024
Thank you for staying with us, we apologize our services did not meet your expectations, your feedback will be used to better serve you in the future.

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Truist Park.
Stayed 1 night in Apr 2024
Response from Front Office Manager on Apr 8, 2024
Thank you for staying with us, your feedback is important and will be used to better our services to you!

2/10 Terrible

Matthew

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Office Manager on Apr 3, 2024
Thank you for staying with us your feedback will be used to better improve our services for you!

10/10 Excellent

Pamela Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, customer service really good!
Stayed 4 nights in Mar 2024
Response from Front Office Manager on Mar 19, 2024
Thank you for staying with us your feedback is important!

10/10 Excellent

Deidre

Stayed 1 night in Mar 2024
Response from Front Office Manager on Apr 1, 2024
Thank you for staying with us, your feedback is appreciated and will be used to improve our services to you!

10/10 Excellent

Maria

Stayed 1 night in Mar 2024
Response from Front Office Manager on Mar 11, 2024
Thank you for staying with us! Your feedback is very important to us!

10/10 Excellent

Lawrence Dennis Hogan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the layout of the room. The suite gave us privacy. We felt very comfortable there. It was rooming, and I like the his and her TVs..
Stayed 2 nights in Mar 2024
Response from Front Office Manager on Mar 7, 2024
Thank you for staying with us your feed back is very important to us!

10/10 Excellent

Tanya D, Waycross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to many stores and restaurants.
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 29, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Mary Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Front Office Manager on Feb 19, 2024
Thank you for staying with us, your feedback is appreciated!

4/10 Poor

Kyle

Traveled with group
Disliked: Cleanliness
Booked a room with 2 beds and was given a room with one bed. Hotel blamed Expedia and did nothing else to resolve the problem.
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 19, 2024
Thank you for staying with us, your feedback is appreciated!

4/10 Poor

Ashley

Stayed 2 nights in Feb 2024
Response from Front Office Manager on Feb 19, 2024
Thank you for staying with us, your feedback is appreciated!

2/10 Terrible

Edward

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 19, 2024
Thank you for staying with us, your feedback is appreciated!

8/10 Good

Rise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room 622 had very dim lighting, low water pressure and it looked like there was possibly some water damage as the baseboards were pulling away from the wall
Stayed 2 nights in Feb 2024
Response from Front Office Manager on Feb 19, 2024
Thank you for staying with us, your feedback is appreciated!

6/10 Okay

Larry

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 19, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Brenda

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay and felt very safe. Very clean
Stayed 2 nights in Feb 2024
Response from Front Office Manager on Feb 14, 2024
Thank you for staying with us, your feedback is appreciated!

8/10 Good

darrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In walking distance of everything.
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 14, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Conswello

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was nice. The bathroom need a little work but overall it was nice
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 14, 2024
Thank you for staying with us, your feedback is appreciated!

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great. Comfortable bed and roomy. Very walkable to many restaurants if you go through the parking garage. The worst part about this hotel is the room we were in has a balcony off the atrium. There was a party going until midnight. That wasn’t bad enough but at 6am the staff started setting up for breakfast and they were slamming cabinet doors and hitting pots. Felt like they were trying to have a band with pots and pans. I’m sure there was no need to be so loud. So unnecessary and very rude. I would definitely stay here again but would definitely ask for a room that isn’t near that atrium.
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 14, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..parking deck, battery one block away. Highly recommend
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 14, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Tommy

Stayed 1 night in Feb 2024
Response from Front Office Manager on Mar 20, 2024
Thank you for staying with us, your feedback is important!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and extra clean facility.
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Shena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

6/10 Okay

Denise

Stayed 3 nights in Jan 2024
Response from Front Office Manager on Feb 14, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2024
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Allen, Columbus

Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Kaitlyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Patricia

Friendly staff and very nice accommodations
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Very nice stay here! The room was clean and comfortable and the location was perfect to spending time in the battery
Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Nice location
Nice location. Hotel needs maintenance in rooms.
Stayed 1 night in Nov 2023
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Curtis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came for our company Christmas party and the hotel was awesome!
Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Office Manager on Jan 30, 2024
Thank you for staying with us, your feedback is appreciated!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The staff was awesome. The room was very nice. The pull out couch even had a super comfortable mattress. If I'm ever back in the area, I'll definitely stay there again.
Stayed 1 night in Nov 2023