施設の正面
利用可能日を確認

クレイモア ホテルの口コミ

3 out of 5
クレイモア ホテル
A814, Arrochar, Arrochar, Scotland

口コミ

6.2
評価 10 - 104 件の口コミ中 12 件が非常に良い" "
評価 8 - 104 件の口コミ中 28 件が良い" "
評価 6 - 104 件の口コミ中 27 件が普通" "
評価 4 - 104 件の口コミ中 23 件が不満" "
評価 2 - 104 件の口コミ中 14 件が非常に不満" "

6.0/10

清潔度

7.2/10

スタッフとサービス

5.8/10

設備とサービス

5.4/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

6/10 (普通)

Marion

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
The property is in a beautiful position next to the Loch Long with a magnificent view of the hills. Could be more outside seating. Entrance hall to room was horrible, and strong smell of smoke.The bedroom was above the kitchen. There was a continuous noise and smell. The bathroom was not clean and no water pressure in shower.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Kieran

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

6/10 (普通)

Yani

2023 年 9 月に 1 泊滞在

4/10 (不満)

Cathie

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unhelpful lady at check in. Old and shabby hotel. Bartenders were very friendly. Beautiful view.
2023 年 9 月に 3 泊滞在
The Claymore Hotel Representativeからの返信 (投稿日 : 2023 年 9 月 8 日)
Thank you for sharing your recent stay experience at the Claymore Hotel. We greatly appreciate your feedback, especially considering that we have recently acquired the property and are committed to making improvements. We sincerely apologise for any inconvenience you encountered during check-in and any aspects of the hotel's older appearance. Please rest assured that we are actively working on plans to invest in the property, ensuring a more modern and inviting atmosphere for our valued guests. We are delighted to hear that you found our bartenders friendly and enjoyed the beautiful view of Loch Long which is on our doorstep. Your kind words are truly appreciated. Your feedback is invaluable to us as we strive to enhance the hotel. Please feel free to reach out directly should you plan to return, and we will do our utmost to provide you with a memorable stay. Thank you for choosing the Claymore Hotel, and we look forward to hosting you again soon.

4/10 (不満)

Thomas

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel is in a disgrace of maintenance m. Carpets a disgrace, thirty and need of rep
2023 年 9 月に 1 泊滞在

4/10 (不満)

derek

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice views. Hotel needs lots of maintenance
2023 年 8 月に 1 泊滞在

8/10 (良い)

Vijay

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was nice. Clean and tidy. And the Loch view is just amazing. Breakfast was not that great, very less options considering the price.
2023 年 8 月に 1 泊滞在

8/10 (良い)

Samantha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed here for one night. Great atmosphere. Beautiful area. Staff are friendly
RMからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for taking the time to leave a review of your recent stay, it is much appreciated

2/10 (非常に不満)

Luana

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Esperienza da incubo: moquette sporca e consunta, porte e finestre malmesse, pavimento sconnesso e ovunque odore nauseabondo. Se non siamo scappati è stato solo per via delle lenzuola accettabili e perché la struttura in grado di ospitarci era ad un’ora di auto (avevamo fatto trekking la mattina e poi guidato per quasi 300 miglia). Le tre stelle -semmai ci siano mai state- risalgono a venti anni fa, quando avrebbero dovuto chiudere per ristrutturazione. Indecente!
2023 年 7 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for your feedback

8/10 (良い)

david

良かった点 : 清潔度、施設のコンディションと設備
Overall nice
Overall a nice stay...the only thing that let this hotel down was the food.16 pounds for 4 unheated halumi fries with a bit of salad and a vegetable tart with 4 undercooked potatoes.Would return but eat elsewhere.
2023 年 8 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for your feedback, I will be discussing the points made with the relevant department

2/10 (非常に不満)

Thomas

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
dåligt
mycket slitet hotel inga sänglampor på rummet
2023 年 8 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for your feedback

6/10 (普通)

matthew

2023 年 7 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for taking the time to rate the hotel

8/10 (良い)

Hanne

2023 年 7 月に 2 泊滞在
RMからの返信 (投稿日 : 2023 年 8 月 12 日)
Many thanks for taking the time to leave a rating of your recent stay with us.

6/10 (普通)

Lenny

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 7 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 8 月 12 日)
Many thanks for the rating for your recent stay.

8/10 (良い)

Debbie

2023 年 7 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 8 月 12 日)
Many thanks for leaving a rating for your recent stay

6/10 (普通)

Liam

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Nice folk but a dated property that needs updating
2023 年 7 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 7 月 29 日)
Thank you for taking the time to leave feedback, I will be discussing your comments with the relevant people

8/10 (良い)

Carissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 7 月 29 日)
Thank you for your feedback

10/10 (非常に良い)

Neil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel was full of pleasant surprises
Staff were excellent in accommodating my needs , especially as i had a suprise for my sisters 50th birthday In the dining room the staff were all excellent and assisted in my sister’s suprise … ( Me wearing a wig) :) Thank you to all the staff at the Claymore Hotel for making my Sisters and her London friends trip such a memorable experience
2023 年 7 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 7 月 21 日)
Many thanks for taking the time to leave a review of your recent stay with us, I am so glad to hear that your sister and her friends enjoyed the stay, we are always happy to help with a surprise! Kind regards

8/10 (良い)

steven

2023 年 7 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 7 月 29 日)
Thank you for your feedback

2/10 (非常に不満)

Dawn

2023 年 7 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 7 月 29 日)
Thank you for your feedback

8/10 (良い)

Anuj、Hyattsville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Arrochar is a very beautiful and hotel is at premier location to explore the town. Beautiful scenery all around the property. Food was great & I enjoyed my stay!
2023 年 6 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 7 月 7 日)
Thank you for leaving a review of your recent stay, I am so glad to hear that you had an enjoyable time, kind regards Rachel

6/10 (普通)

Stuart

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Senior Citizens Coach Hotel
Hotel was geared for coach parties of senior citizens. The rooms and the public areas felt tired. The breakfast was like a canteen with limited choice and poor quality food.. The side of the bath fell off when I opened the bedroom window which suggested some dodgy bathroom plumming. for the money (£120 a night) i would have expected a bit better but Scotland's hotels are now so eye wateringly expensive I guess this is the norm.
2023 年 6 月に 2 泊滞在
RMからの返信 (投稿日 : 2023 年 7 月 4 日)
Thank you taking the time to leave a review of your stay, I will be investigating the points you made and speaking to the departments concerned. Kind regards

6/10 (普通)

Stephen、Double Bay

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Outdated
2023 年 6 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 7 月 21 日)
Thank you for your feedback.

10/10 (非常に良い)

Andrew

2023 年 6 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 7 月 29 日)
Thank you for your feedback

8/10 (良い)

Gary

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Room and surrounds OK. Could not book in for a meal. Had to go elsewhere to dine. Staff OK.
2023 年 5 月に 1 泊滞在
Davidからの返信 (投稿日 : 2023 年 6 月 8 日)
Thank you for your comments, much appreciated.

10/10 (非常に良い)

Urban

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
a setting out of a fairy tale
This place gives the impression, "wow, we are in Scotland!"
2023 年 5 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 5 月 19 日)
Many thanks for leaving a review, we are extremely lucky to have such wonderful views.

4/10 (不満)

James、Alnwick

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property sits in nice grounds, with nice views over the loch for front-facing bedrooms. The dining menu was limited and the bedroom and bathroom were not clean. Interior paint was scratched in places. I would not imagine American visitors would be happy about the lack of Jack Daniel's in the bar.
2023 年 5 月に 1 泊滞在
RMからの返信 (投稿日 : 2023 年 5 月 19 日)
Many thanks for leaving a review of your stay, I will be passing on your comments to the relevant departments.

8/10 (良い)

ray

2023 年 5 月に 1 泊滞在
Davidからの返信 (投稿日 : 2023 年 6 月 8 日)
Thank you for your rating, much appreciated.

4/10 (不満)

David

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The Claymore is without doubt the dirtiest hotel we have ever stayed in.
2023 年 4 月に 2 泊滞在
RMからの返信 (投稿日 : 2023 年 5 月 8 日)
Good afternoon, thank you leaving feedback from your recent stay with us. I am sorry that you found issues and will be taking this matter up with the relevant department. Kind regards Rachel

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A bit of a busman’s hotel Good atmosphere but the other guests smiling at the front door beside the No smoking sign And loud guests But hotel views a must The staff were very helpful 🙏🙏
2023 年 3 月に 2 泊滞在
Head Receptionistからの返信 (投稿日 : 2023 年 3 月 31 日)
Good afternoon, thank you for taking the time to leave a review of your stay. I am glad that you enjoyed the wonderful views that we have and that you found the staff helpful during your stay, I will be bringing the other points to the attention of the management. Kind regards Rachel

6/10 (普通)

Muhammed Abdulla

家族旅行
気になった点 : 施設のコンディションと設備
No wifi in rooms. No shower facilities. Old but clean.
Rachelからの返信 (投稿日 : 2023 年 3 月 21 日)
Thank you for taking the time to leave a review of your recent stay. Kind regards Rachel

4/10 (不満)

William

出張
気になった点 : 清潔度
Bathroom was filthy with dust and in an overall grotty condition
2023 年 2 月に 1 泊滞在
Head Receptionistからの返信 (投稿日 : 2023 年 2 月 20 日)
Good afternoon, thank you for taking time to leave a review of your recent stay at the hotel. I am very sorry that you encountered issues with your room and will be taking the matter up with our housekeeping department. Kind regards Rachel

4/10 (不満)

Craig

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Manky. Rotten. Avoid.
Absolutely stinking of damp. Not only that but all my clothes and belongings have come home smelling of the damp from the room and I’ve had to throw a way a suitcase as a result.
2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

Yvonne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely stay, very old fashioned and charming.
2022 年 9 月に 1 泊滞在
Head Receptionistからの返信 (投稿日 : 2022 年 11 月 8 日)
Thank you for taking the time to leave a review.

6/10 (普通)

Linda

2022 年 9 月に 2 泊滞在
Head Receptionistからの返信 (投稿日 : 2022 年 11 月 8 日)
Thank you for the review

8/10 (良い)

Yanena

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Lovely wee break
Very friendly staff, helpful. Good knowledge of area in and around hotel for things to do and places to see, will definately be back
2022 年 9 月に 1 泊滞在
Head Receptionistからの返信 (投稿日 : 2022 年 11 月 8 日)
Thank you for taking the time to leave a review of your stay at the hotel, I am glad to hear that you enjoy the stay, we look forward to welcoming you back to the hotel in the future.

6/10 (普通)

Marjorie

2022 年 9 月に 3 泊滞在

2/10 (非常に不満)

Ayush

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Poor Cleaning No dental kits in the rooms Cobwebs Moss Spiders in the toilet Dirty carpet I asked a member of staff for water and they told me they don’t supply water in the room. So apparently I was supposed to drink from the bathroom sink. I can write an essay about it but every guest was complaining about the same things. I do not believe there any health and safety checks here.
2022 年 9 月に 2 泊滞在

4/10 (不満)

Duncan

出張
気になった点 : スタッフとサービス
Poor menu
This hotel doesn’t not cater for business visitors ! Very limited menu options and it revolves around people on coach trips who were their priority! I won’t be returning there !
2022 年 9 月に 2 泊滞在

4/10 (不満)

Robert

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 1 泊滞在

2/10 (非常に不満)

Gareth

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel us outdated, not clean, smells of mould, cockroaches in tge room and other insects.
2022 年 8 月に 5 泊滞在

2/10 (非常に不満)

Ian

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disgusting rooms and smells of damp!
The rooms are in a very poor condition and are not kept clean. The first room I was allocated had extremely old decor and smelt of sewage and damp, I believe there was something wrong with the toilet and bath. I was given a second room, the bathroom wasn't much better, didn't smell as bad but still smelt of damp. This was as the bathroom was covered in dirt and mold, I didn't let the hotel know about this as they made me feel bad reporting that the first room was poor quality. So I went to the local shop and purchased some cleaning items and cleaned the whole bathroom. After cleaning the bathroom room I laid on the bed to watch a little tv, picking up the remote I found that it was covered in dirt and what looked like food, so again it was cleaned. When booking this hotel the rooms are advertised as if they are brand new, please note that this is note the case and after speaking to a lovely lady that worked there i was informed that only one of there room have been upgraded!! This place should be cleaner especially with Covid just passing, I feel for all the people that stayed here fir bus trips as it is below par. Even when walking the corridors and going into the stair area you can smell a really heavy smell of damp. I'm surprised people don't fall ill from it! Sorry for this review but the management need to get this hotel sorted!!
2022 年 8 月に 4 泊滞在

4/10 (不満)

Todor

カップルで旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice location, beautiful nature. But very unfriendly staff, never felt welcoming there. Dirty room and broken window.
2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

Huseyin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location to stopby for the night. Travelling from North East England, it was midway to Inverness. Lovely spot, and great staff.
2022 年 8 月に 1 泊滞在

6/10 (普通)

Brian

2022 年 7 月に 2 泊滞在

2/10 (非常に不満)

siobhan

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hotel and facilities and bedrooms are absolutely disgusting. Hasn’t been decorated or cleaned since 1950! Whole hotel smells damp carpets are rotten. Bed bugs under cover
2022 年 7 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
Good Value. Great Location.
Large hotel on the coach tour routes. A bit past its best but fabulous location and good value for short stays.
2022 年 7 月に 1 泊滞在

4/10 (不満)

Lotte

2022 年 7 月に 1 泊滞在

4/10 (不満)

alan

2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

Jeffrey

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place is great, older place but rooms nice and clean, great restaurant and public lounge to sit around. Great garden to enjoy. Castle down the street. Staff was wonderful/
2022 年 7 月に 2 泊滞在