ビジネス ルーム キングベッド 1 台 禁煙 | 1 室のベッドルーム、セーフティボックス (室内)、デスク、遮光カーテン

ラマダ アディス アディス アババの口コミ

4 out of 5
ラマダ アディス アディス アババ
Block No 14 Bole Road, Africa Avenue, Addis Ababa

口コミ

8.6

非常に良い

評価 10 - 243 件の口コミ中 125 件が非常に良い" "
評価 8 - 243 件の口コミ中 86 件が良い" "
評価 6 - 243 件の口コミ中 17 件が普通" "
評価 4 - 243 件の口コミ中 8 件が不満" "
評価 2 - 243 件の口コミ中 7 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Kitty

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room is clean, staff service is great. Very close to the airport. Great Brazilian restaurant upstairs. Also there is a traditional Ethiopian restaurant nearby, which was recommended by the hotel Consierge and was a great restaurant.
2019 年 3 月に 4 泊滞在
Daniel Ludwigからの返信 (投稿日 : 2019 年 4 月 3 日)
Dear Kitty, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis, Addis Ababa. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be delighted by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Daniel Ludwig General Manager

8/10 (良い)

Kaokao

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
部屋も明るく、デスクの使い勝手も良い。朝食も早くからオープン。シャトルバスは時間厳守しない。
2018 年 11 月に 2 泊滞在
Daniel Ludwigからの返信 (投稿日 : 2018 年 12 月 8 日)
Dear Kaokao, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis, Addis Ababa. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Daniel Ludwig General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Western standard level confortable hotel. Clean, good breakfast, affordable. A bit noisy bar on the ground floor.
2018 年 9 月に 7 泊滞在
Daniel Ludwigからの返信 (投稿日 : 2018 年 10 月 30 日)
Dear Traveller, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis, Addis Ababa. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Daniel Ludwig General Manager

4/10 (不満)

岐阜のにの、岐阜県

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
従業員について
1泊のみ日本からネット予約で喫煙、禁煙各1室ずつのツインを予約。 もう1泊必要になり、フロントで1週間ほど前に予約を入れる。 しかし宿泊当日に、喫煙の部屋が無いと言われる。 フロントの人が言うには事前に言ってなかったとの事でしたが、禁煙、喫煙各1室ずつと確実に伝えてあった。 時間をかけてゴネて話をすると、喫煙の部屋が突然取れたが謝罪無し。 あるなら初めから用意すればいいものを… 続けて精算の話をすると、事前決済のみとの事。 予約を入れに行った時は、1泊は事前のカード決済で終了、もう1泊は事後決済で問題無いとの事だった。 しかしホテルの規約で後払いは不可だとか、事前に聞いていないからダメなどと、ここでも揉めに揉めたが最終的には受け入れられたが、またも謝罪無し。 ホテルの規約はどこに行ったのか… 上記のことが非常に腹立たしかった。 一言でも謝ってくれるなら気分は良かった。 しかしながらシャワーは温かいし十分なお湯の量が出る、部屋に暖房もある、ごはんはそこそこだし申し分なかったので、おすすめします。 夜は外のバーみたいな所の生演奏がうるさいけど、個人的には問題なかったです。
2018 年 1 月に 1 泊滞在

6/10 (普通)

XIAOZHONG

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Not far from airport, average hotel, may be convenient for passengers overlays
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Willard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful place to stay
2024 年 5 月に 2 泊滞在
,からの返信 (投稿日 : 2024 年 5 月 17 日)
Dear our valued Guest,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. who I am certain will be encouraged by your positive feedback. Here at Ramada, we continuously strive to exceed your expectations.Regards ,Reservation Department

10/10 (非常に良い)

Tegenu

出張
良かった点 : 清潔度、スタッフとサービス
Great location and staffs.
2024 年 4 月に 2 泊滞在
,からの返信 (投稿日 : 2024 年 5 月 17 日)
Dear our valued Guest,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. who I am certain will be encouraged by your positive feedback. Here at Ramada, we continuously strive to exceed your expectations.

10/10 (非常に良い)

Tegenu

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing staff and the room is supper clean.
2024 年 5 月に 2 泊滞在
,からの返信 (投稿日 : 2024 年 5 月 17 日)
Dear our valued Guest,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. who I am certain will be encouraged by your positive feedback. Here at Ramada, we continuously strive to exceed your expectations.Regards ,Reservation Department

2/10 (非常に不満)

Tigist

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

ADRIAN、MIAMI

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
fast shuttle from airport, friendly staff, super clean, good restaurant on 10 floor rodizio style. stayed one night
2024 年 4 月に 1 泊滞在
.からの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Adrian,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada AddisRegards,Reservation ManagerBeki Geremew

6/10 (普通)

ADRIAN、MIAMI

2024 年 3 月に 1 泊滞在
,からの返信 (投稿日 : 2024 年 5 月 17 日)
Dear our valued Guest,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. who I am certain will be encouraged by your positive feedback. Here at Ramada, we continuously strive to exceed your expectations.Regards ,Reservation Department

8/10 (良い)

TRI

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is OK
2024 年 3 月に 2 泊滞在
Bekiからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear TriThank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. With regards Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back to Ramada Addis.Regards,Beki Geremew Reservations Manager

4/10 (不満)

Rolf

出張
気になった点 : 設備とサービス
I am very much disappointed about Ramada Hotel. I had a problem with the online booking and the date of reservation was changed without my knowledge. Wen I want to check in in the Hotel they told me that they are fully booked and no room was avayable. On top they told me that I will loose the whole prepaid amount. This can not be the case and I ask Ramada to be correct and return me amount my be with a little reduction, since I could not use the room. Rolf Gautschi
2024 年 3 月に 1 泊滞在
Bekiからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear our valued GuestThank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please allow me to explain the situation occur, your booking was made through Expedia and prepaid we have been expecting your original booking is from March3 to March 4 we expect you to check on March 3, your feedback is very important to us, and I would really appreciate feedback and any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards,Reservations Managerinfo@ramadaaddis.com Beki, Geremew @ramadaaddis.com

10/10 (非常に良い)

Fernando

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
.からの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Fernando,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Beki GeremewReservation Manager info@ramadaaddis.com Beki, Geremew @ramadaaddis.com +251966216854

10/10 (非常に良い)

Willard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great.
2024 年 2 月に 3 泊滞在
Bekiからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Willard, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada Addis.Beki GeremewReservation Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 10 泊滞在
,からの返信 (投稿日 : 2024 年 2 月 24 日)
Dear our valued Guest,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Beki GeremewReservation Manager info@ramadaaddis.com Beki, Geremew @ramadaaddis.com +251966216854

10/10 (非常に良い)

Abel

2024 年 2 月に 1 泊滞在
Bekiからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Abel Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. With regards Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back to Ramada Addis.Regards,Beki Geremew Reservations Manager

10/10 (非常に良い)

Messai

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Superb hospitality displayed by the staff. Very warm and welcoming property that is central, walkable and safe.
2024 年 1 月に 8 泊滞在
,からの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Messai, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada Addis.Regards ,Beki GeremewReservation Manager

8/10 (良い)

Ciaran

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Easy and nice
Comfortable stay in a not much to see city
2024 年 1 月に 2 泊滞在
,からの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Claran,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Beki GeremewReservation Manager info@ramadaaddis.com Beki, Geremew @ramadaaddis.com +251966216854

10/10 (非常に良い)

Ameir

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel with a great staff
It's located close to the airport. Great room. The best thing was the genuine friendliness of the staff. They are efficient and capable and are genuinely friendly and helpful. When you come here be ready to be welcomed and feel welcome
2024 年 1 月に 4 泊滞在
,からの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Ameir, thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada Addis.Regards Beki GeremewReservation Manager

8/10 (良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
the room was nice and the staff were very helpful!
2024 年 1 月に 1 泊滞在
,からの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Anthony, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada Addis.RegardsBeki GeremewReservation Manager

10/10 (非常に良い)

Willard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
,からの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Willard ,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Beki GeremewReservation Manager info@ramadaaddis.com Beki, Geremew @ramadaaddis.com +251966216854

10/10 (非常に良い)

Roberto

2023 年 12 月に 2 泊滞在
,からの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Roberto ,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Beki GeremewReservation Manager info@ramadaaddis.com Beki, Geremew @ramadaaddis.com +251966216854

10/10 (非常に良い)

Francis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is excellent. Clean! Good restaurants and shopping options nearby. Can't beat the free airport shuttle. Thanks for a great stay.
2023 年 12 月に 4 泊滞在
,からの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Francis, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada Addis.RegardsBeki GeremewReservation Manager

8/10 (良い)

Rahul

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to airport and good security.
2023 年 12 月に 3 泊滞在

8/10 (良い)

John

2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

SEUNGJUN

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

kyunghee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Cameo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thank you!
Pleasant stay, great service, secure .. any concerns I had were addressed immediately. HOT water always availablen!
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Sefanit

2023 年 11 月に 1 泊滞在

8/10 (良い)

Bradley、EDMONTON

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2023 年 11 月に 1 泊滞在
Bemenet Tawakeからの返信 (投稿日 : 2023 年 11 月 4 日)
Dear Bradley,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring and comment, I am pleased to notice that you had a pleasant stay with us Here at Ramada, we continuously strive to exceed your expectationsThank you again for sharing your experience, and we look forward to welcoming you back soon.Sincerely, Bemenet TawakeFront Office Manager

2/10 (非常に不満)

Walid

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bad service
2023 年 8 月に 2 泊滞在
Bemenet Tawakeからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Walid,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I would really appreciate receiving more information so that we can take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 (非常に良い)

Cory

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel team was perfect, the only thing, front desk gave out personal information that wasn't suppose to be communicated with a person that wasn't a guest on my room.
2023 年 4 月に 15 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 5 月 6 日)
Dear Cory,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us. However, with reference to your comment, I have tried to investigate about the disseminated information, but no one seemed to know about it.Therefore, I would highly appreciate if you could give me more details in order to take the necessary action and preventing for this to happen again. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and as our regular guest, we always look forward to being of service to you.

4/10 (不満)

Stephanie

出張
All in all disappointing
- They had several parties and very very loud music almost every day when I stayed there, although it was during the week and no holiday season. I am staying in this hotel for work-related purposes. So it was impossible to sleep during the night. It was totally unacceptable! - Very poor internet connection. Simple things like working on emails and doing phone calls becomes impossible - Printing out a few pages at the business center did not work. The printer did not work and they could not fix it
2023 年 4 月に 4 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 5 月 3 日)
Dear Stephanie,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.As you know, I had already attended to your complaintregarding the loud noise last Saturday and really apologize for it once again. We would have proposed to move you to a quiet wing when you first raised the issue to the reception earlier during the week, but we had no availability at the time. As for the internet connection, the government had banned all social media sites lately and the only way to access them is through VPN which all our guests are using and consequently slowing down the connection considerably. Accordingly, we have asked Ethio telecom to double our bandwidth but still they did not attend to our request due to their bureaucracy. With regards to the printers at the business center, we are as well struggling to get original toners which are not available in town and are unfortunately deemed to get the refilled ones which are of bad quality. I am really sorry that you stay did not meet your expectations and would be more than happy for a compensation should you decide to stay at Ramada during your next visit to Addis.Sincerely,

10/10 (非常に良い)

jonathan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing hotel and staff
Amazing hotel near the airport, the costumer service is second to none . One of the best staffs in the African continent. I would highly recommended to anyone that wants to stay in Addis Ababa .
2023 年 4 月に 3 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 4 月 29 日)
Dear Jonathan,Thank you for taking the time in reviewing the Ramada by Wyndham Addis. Based on your scoring and comments, I am delighted to notice that you had an excellent stay with us. I particularly appreciate your praises towards our outstanding staff and services. Here at Ramada Addis we strive to exceed your expectations. Thank you once again and we look forward to being of service to you again during your next trip to Addis. Sincerely,

10/10 (非常に良い)

Jote

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 3 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 5 月 6 日)
Dear Jote,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us.Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Wintay

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Second stay at Ramada. The property is center, close to most stores including grocery store taxis are always available. The rooms are clean and spacious. Very friendly staff food is great including the traditional coffee at the entrance. Would not be disappointed, US stander service.
2023 年 3 月に 4 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 3 月 22 日)
Dear Wintay,Thank you for taking the time to review the Ramada by Wyndham Addis Ababa. I am delighted to notice that you had a perfect stay with us and I really appreciate your comments about our friendly staff, the food and coffee as well as the cleanliness and comfort of your room and central location. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you again in the future.

6/10 (普通)

Geoffrey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Stayed there before but this time, the shower door was missing, the shower head attachment was missing and there was only one coffee cup. We went back because we were so happy the first time. Expected more, got so much less.
2023 年 2 月に 1 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 3 月 22 日)
Dear Geoffrey,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.I am so sorry that your experience did not meet your expectations during your last stay; please allow me to express my sincerest apologies.After investigating the matter, I came to know that your room was the only remaining Twin available and to be completely honest it is the one we use for the physically challenged which explains the missing shower door and shower head. We appreciate your comments, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 (非常に良い)

Zach

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Might stay again
Customer service was great
2023 年 2 月に 14 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 2 月 17 日)
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us and appreciated our customer service.Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to being of service to you again. Sincerely,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My stay was excellent and I’ll definitely stay at Ramada again.
2023 年 2 月に 2 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 2 月 17 日)
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back to the Ramada Addis. Sincerely,

8/10 (良い)

Ankur

2023 年 1 月に 2 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 2 月 17 日)
Dear Ankur,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.It is always a pleasure to receive positive feedback. Based on your scoring, I am glad to notice that you hada pleasant stay with us. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 (非常に良い)

Tiffany

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staying at this place was a wonderful experience. The food at the breakfast buffet was more than delicious; they have a wide variety of really tasty and healthy selections for vegans. The staff was very courteous and really made a great impression, one staff member even went out of his way to ensure that we had a satisfying stay and it was refreshing to experience. It is in an awesome location next to shopping malls, pharmacies, banks, etc. This was a great experience overall and this will be my go-to location every time I’m in Addis!! This hotel really solidified my wonderful vacation experience in Ethiopia!!
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 2 月 17 日)
Dear Tiffany,Thank you for taking the time to review the Ramada by Wyndham Addis Ababa. I am delighted to read that your overall stay with us was wonderful and I am particularly pleased that you have enjoyed the extensive breakfast, appreciated our staff's courtesy as well as our central location.Exceeding our guests' expectation and creating a memorable experience is our priority, so I am happy to read that you were able to experience this during your recent visit. We hope to see you again soon. Sincerely,

8/10 (良い)

Abdi

8/10 (良い)

timothy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very good staff
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 2 月 17 日)
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a very pleasant stay with us and much appreciate your praises towards our staff.Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 (非常に良い)

Anteneh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service
The service is second to none. The people is what makes this hotel special.
2022 年 12 月に 1 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2023 年 2 月 17 日)
Dear Anteneh, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us and much appreciated your praises towards our staff. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 (非常に良い)

Anteneh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2022 年 12 月 20 日)
Dear Anteneh,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 (非常に良い)

Geoffrey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was spacious, the shower was amazing and everything worked. The staff were very courteous. A little disappointed by the 'gym'. It is really just three workout machines in what used to be a suite. Fortunately no-one was there when I needed to go but I think it either needs to be expanded or dispensed with. That said, you will not be disappointed staying at the Ramada.
2022 年 11 月に 2 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2022 年 11 月 23 日)
Dear Geoffrey,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am pleased to notice that you had a pleasant stay with us and particularly appreciated your room's size and our staff courtesy.With regards to the gym, it is in fact a temporary space as we are currently expanding the first floor which will comprise a spacious gym and a Spa. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you again in the future.

10/10 (非常に良い)

Clinton

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable Hotel with outstanding service
Great spacious room with all amenities. Amazing service....breakfast is also very good with super fresh juices.
2022 年 9 月に 5 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2022 年 9 月 21 日)
Thank you for taking the time to review the Ramada by Wyndham Addis, Addis Ababa. It is a delight to read that you enjoyed your overall stay with us and that you were particularly pleased with the comfort of your room, the quality of service and the extensive buffet breakfast. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 2 泊滞在
Joe Abdel Massih / General Managerからの返信 (投稿日 : 2022 年 9 月 21 日)
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 (良い)

Zinat

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Notinhg special
2022 年 9 月に 2 泊滞在