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Caribe Hilton

4.5 star property
Beach spa retreat walking distance from Fort San Jeronimo

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Premium bedding, in-room safe, desk, laptop workspace
10 restaurants, international cuisine
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
00901, San Juan, 1 San Geronimo Street
  • Popular LocationCondado Beach11 min walk
  • Popular LocationPan American Pier19 min walk
  • Popular LocationPuerto Rico Convention Center5 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)14 min drive
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Room options

View all photos for Room, 2 Double Beds (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Beach Wing)

7.9/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Garden Wing)

Room, 1 King Bed, Ocean View (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Garden Wing)

9.3/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Deep soaking bathtub
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

7.3/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Garden Wing)

Room, 2 Double Beds, Ocean View (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Deep soaking bathtub
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Deep soaking bathtub
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Beach Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Deep soaking bathtub
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Roll-In Shower)

8.1/10 Very Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Garden Wing)

Suite, 1 Bedroom (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Garden Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 129 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Beach Wing)

7.1/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Wave Wing)

Suite, 2 Bedrooms, Ocean View (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Ocean View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 185 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Wave Wing)

7.7/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Ocean View

Presidential Room, 2 Bedrooms, Ocean View | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Presidential Room, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 191 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds (Wave Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 2 Double Beds (Wave Wing)

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Deep soaking bathtub
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Bay View (Wave Wing)

Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room

Suite, 2 Bedrooms, Bay View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
2 bedrooms
  • 129 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Wave Wing)

7.8/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View (Beach Wing)

Suite, 1 King Bed, Ocean View (Beach Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Wave Wing)

7.7/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Wave Wing)

Honeymoon Suite, 1 King Bed (Wave Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Honeymoon Suite, 1 King Bed (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

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Pool
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8.6 out of 10, Excellent, (1819)
The price is ￥49,165
￥65,883 total
includes taxes & fees
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About the neighborhood

San Juan

Located on the beach, Caribe Hilton is in San Juan Antiguo, a neighborhood in San Juan. Pan American Pier and Casa Bacardi are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Escambron Beach and Luis Muñoz Rivera Park. Fort San Jeronimo and Condado Beach are two other places to visit that come recommended. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby.
Visit our San Juan travel guideOpens in a new window
View more Resorts in San JuanOpens in a new window

What's nearby

  • Escambron Beach - 9 min walk
  • Condado Beach - 11 min walk
  • Distrito T-Mobile - 17 min walk
  • Pan American Pier - 19 min walk
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • Mojito's - 1 min walk
  • Cafe Caribe - 12 min walk
  • Starbucks - 4 min walk
  • Fogo De Chao - 3 min walk
  • Rustica Ristorante - 4 min walk

About this property

Caribe Hilton

Family-friendly resort near Escambron Beach
Located close to Fort San Jeronimo and Condado Beach, Caribe Hilton provides a swim-up bar, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Treat yourself to a deep-tissue massage, aromatherapy, or a facial at Zen Spa Océano, the onsite spa. Be sure to enjoy international cuisine and ocean views at the 10 on-site restaurants. The health club offers fitness classes and yoga classes; other things to do include beach volleyball, basketball, and snorkeling. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as designer stores on site and 2 coffee shops/cafes.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), 3 outdoor tennis courts, and valet parking (surcharge)
  • Express check-out, supervised childcare (surcharge), and an elevator
  • Smoke-free premises, scooter rentals, and 24 meeting rooms
  • Guest reviews speak well of the beach locale, pool, and helpful staff
Room features
All 652 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 27-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Mojito's
  • Morton's The Steakhouse
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 1949
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 45.78 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
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Hilton Hotel San Juan
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Caribe Hilton Hotel
Caribe Hilton San Juan Resort
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Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
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Caribe Hilton San Juan
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Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

Does Caribe Hilton have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Caribe Hilton?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Caribe Hilton on May 26, 2024 start from ￥57,214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Caribe Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribe Hilton?

Self parking is available for USD 25 per night. Valet parking is available for USD 32 per day.

What time is check-in at Caribe Hilton?

Check-in start time: 4 PM; Check-in end time: 6 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribe Hilton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribe Hilton located?

Located in San Juan Antiguo, this beachfront resort is in the historical district and within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. Escambron Beach and Condado Beach are also within 15 minutes.

Caribe Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 634 out of 1235 reviews" "
Rating 8 - Good. 305 out of 1235 reviews" "
Rating 6 - Okay. 150 out of 1235 reviews" "
Rating 4 - Poor. 79 out of 1235 reviews" "
Rating 2 - Terrible. 67 out of 1235 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Angela

Disliked: Staff & service, amenities, property conditions & facilities
Outside grounds are good.. staff are not helpful.. and are not interested in your comfort. The only staff with good customer service are the waiters by pool and housekeepers Room service MENU is very limited and same choices daily and very expensive. NO mini bars in rooms either!!! WiFi is NOT free !!! If you need to use a laptop be prepared to pay daily rates . Pass on this location!!
Stayed 4 nights in May 2024

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent, friendly & accommodating. Meals were excellent; building & rooms could have been cleaner & necessary minor repairs seem to have been overlooked. A paper map of both the property and the island would have been appreciated. Check in staff should routinely explain how the elevators work to new arrivals. A selection of a music channel on the tv would be a nice addition. Also, I would suggest that you promote that little ice cream and sandwich shop a bit more. They have more affordable options for guests to choose.
Stayed 6 nights in May 2024

10/10 Excellent

Luz Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Caribe Hilton was everything I expected it to be. Took advantage of the tennis courts, private beach, pool, etc. Would definitely consider it again if going back to the area.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
This resort had everything one needs to unwind and relax!! Loved the fitness center, pool was beautiful, the beach lagoon was so nice, and everything was clean. Staff were all so friendly and attentive. The food at each restaurant was also amazing. Would definitely return!
Stayed 3 nights in May 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff very friendly
Stayed 6 nights in May 2024

10/10 Excellent

DESMOND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I did not like was the shower, old and needed rehab, everything else was great. The lobby has a wow factor along with the pool. You could enjoy a lot at just the hotel including snorkel, paddle boarding, scuba etc And even beach. Then just do other stuff around old San Juan to get a taste of the local environment.
Stayed 2 nights in May 2024

8/10 Good

Vanneat

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is at the resort
Stayed 5 nights in May 2024

10/10 Excellent

Cleston, Irlando

Liked: Amenities
Very nice
Stayed 2 nights in May 2024

10/10 Excellent

Luis A. Muniz

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mildred the front desk agent was very pleasant and professional. Ivan the bell man was the highlight of this hotel, Truly amazing.The staff is Very friendly. The staff make this terrible hotel doable but I would never return. This hotel is a dump. I upgraded to the top floor at an extremely high rate, my room was filled with bugs. The balcony 20floors up had roaches. Water pressure was nonexistent. The beach is filthy. The beach furniture is filthy. I had to rake my beach area to get the trash and debris away so I could walk on the sand. This hotel should be avoided. As a loyal Marriott Bonvoy member I decided to try Hilton because the pictures on the website were amazing. What a mistake.
Stayed 3 nights in May 2024