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Reviews of Artheus Carmelitas Salamanca

4 out of 5
Artheus Carmelitas Salamanca
Paseo Carmelitas 67, Salamanca, Salamanca

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 267 reviews" "
Rating 8 - Good. 111 out of 267 reviews" "
Rating 6 - Okay. 23 out of 267 reviews" "
Rating 4 - Poor. 3 out of 267 reviews" "
Rating 2 - Terrible. 3 out of 267 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio, Winnipeg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine hotel conveniently located near the prime places to visit Salamanca''s historic center.
Stayed 1 night in May 2024
Response from Dirección Comercial on May 22, 2024
Dear Antonio,Thank you very much for having choosen our hotel during your stay in Salamanca and for your comments and valuation. We are looking forward to welcoming you back! Kind regards.

8/10 Good

Ileana, Lynchburg

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near historic area, bus and train stations.
Stayed 1 night in May 2024
Response from Dirección Comercial on May 22, 2024
Dear Ileana,Thank you very much for having choosen our hotel during your stay in Salamanca and for your comments and valuation. We are looking forward to welcoming you back! Kind regards.

8/10 Good

Ileana, Lynchburg

Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat stuffy hotel but good location for historic center, train and bus stations. Several restaurants within easy reach. Breakfast has a lot of variety but the best thing about it is the fresh fruit. Thermostat didn't work for heat which only came out of the bathroom radiator.
Stayed 5 nights in Apr 2024

4/10 Poor

Lawrence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Es una hotel muy lindo y con muy buena ubicación. Sin embargo el Servicio al Cliente deja mucho que desear. Algo que con seguridad pueden mejorar. El aire acondicionado es central lo que no te permite controlar la temperatura en tu habitacion. Pienso que esta última informacion deberia comunicarse a los huespedes antes de reservar.
Stayed 2 nights in Apr 2023
Response from Alicia Fernández Vega- Directora Comercial on Apr 17, 2023
Muchas gracias por habernos elegido para su estancia en Salamanca.Lamentamos que, pese a que nuestras instalaciones le hayan gustado, no se hayan sentido tan cómodos por el hecho de disponer de aire acondicionado centralizado.Su opinión es muy importante para nosotros, y su comentario será tenido en cuenta en la medida de lo posible.Muchas gracias de nuevo y cordiales saludos.

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
Great Stay
We had stayed at this hotel a few years ago. The Hotel has undergone an update. The room had a lot of charming decorations. It was very clean, the bed was good, breakfast for a fee. Located in an excellent area for acess to the old town.
Stayed 1 night in Sep 2022
Response from Alicia Fernández Vega- Directora Comercial on Sep 13, 2022
Dear Mr. William, on behalf of all the team, I would like to thank you for choosing us, once again, for your stay in Salamanca.We also would like to thank you for your comments and your great valuation, We are looking forward to welcoming you back in our Hotel! Kind regards.

10/10 Excellent

M.V.

Stayed 1 night in Aug 2022
Response from Alicia Fernández Vega- Directora Comercial on Aug 9, 2022
Estimados clientes: Muchas gracias por haber elegido nuestro hotel para su estancia en Salamanca, y por la excelente valoración que han hecho de nuestro establecimiento. Confiamos en volver a verles pronto. Cordialmente,

10/10 Excellent

Mary Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier was incredibly helpful. Very friendly staff.
Stayed 2 nights in May 2022
Response from Alicia Fernández Vega- Directora Comercial on Jun 14, 2022
Dear Jane, thank you very much for having chosen our hotel during your stay in Salamanca and for your valuation. We hope to see you soon again in our property. Kind regards.

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location
Good location for city centre. Parking a bit tight like most Spanish Hotels. Breakfast adequate
Stayed 1 night in May 2022
Response from Alicia Fernández Vega- Directora Comercial on Jun 14, 2022
Dear Mr. Ian, thank you very much for having chosen our hotel during your stay in Salamanca and for your valuation. We hope to see you soon again in our property. Kind regards.

10/10 Excellent

john

Stayed 1 night in Mar 2022

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hidden gem!
Wow! Everything about this hotel was terrific. The staff were friendly and helpful. The hotel is clean and well appointed. The room was nice, the wifi worked well, and the bathroom was huge compared to most places we'd stayed. The hotel is a 10 minute walk to the Plaza Mayor, with many sites to see in between. I would rebook this place without a second thought, it was that great.
Stayed 3 nights in Aug 2021
Response from DPTO RECEPCION on Oct 5, 2021
Thank you very much for your comments

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel very close to the city center, restaurants. Parking cost was rather high and unexpected. Salamanca is a beautiful city and well worth the trip
Stayed 2 nights in Jul 2021
Response from DPTO RECEPCION on Sep 8, 2021
Thank you very much for your comments

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salamanca is worth to stay overnight!
Great location of hotel in city center. The hotel has a very classy, stylish interior in the lobby and rooms. Really liked it. Breakfast fast very nicely presented and tasty.
Stayed 1 night in Jan 2020
Response from Dpto. Reservas on Jan 14, 2020
Thank-you Geraldine. Hope to see you soon!

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from dPTO RECEPCION on Dec 30, 2019
muchas gracias por sus comentarios

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from DPTO RECEPCION on Oct 11, 2019
Gracias por sus comentarios

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ornate entrance & on site parking. Limited facilities and rooms facing front were noisy. Good location for old city access
Stayed 1 night in Sep 2019
Response from DPTO RECEPCION on Sep 19, 2019
THANK YOU FOR CHOOSING OUR HOTEL

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Dpto. Comercial on Aug 25, 2019
Gracias por compartir su experiencia.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent decorated and located within walking distance from Plaza Mayor. Elena at reception was extremely helpful and friendly. The price was very competitive too. Thank you for a wonderful stay!!
Stayed 1 night in Jul 2019
Response from DPTO RECEPTION on Jul 16, 2019
thank you for stay with us. We appreciate your feedback

10/10 Excellent

CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Clean hotel and roof. Great staff and service. Good location
Stayed 1 night in Dec 2018
Response from DPTO RECEPCION on Dec 7, 2018
thank you for your comments

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, modern and well appointed. Parking garage is a very tight fit. I suggest the valet parking around the corner from the hotel. Great location on the ring road that goes around the old town. Plenty of restaurants around the property. I strongly recommend it.
Stayed 6 nights in Jul 2018
Response from Dpto Reservas on Jul 31, 2018
Thank you for your comments

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location for the old town sights
Three nights spent here and they were very comfortable. The room was clean and comfortable and well lit with lots of cupboard / wardrobe space.
Stayed 3 nights in Jun 2018
Response from Dpto.Recepcion on Jul 8, 2018
thank you for your comments

10/10 Excellent

Leena, New Orlens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to historical places, restaurants
Great hotel with beautiful LObby, and great breakfast
Stayed 1 night in Jun 2018
Response from Dpto.Recepcion on Jul 8, 2018
Thank you for your comments

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overnight stay
Excellent value , good location and easy to find. Bonus was the underground hotel car park at euros 16. .
Stayed 1 night in May 2018
Response from Departamento comercial on May 19, 2018
Thank you. Glad to hear your comments. See you! www.artheushoteles.com

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
This hotel was better than we thought it would be. The staff were great and the location was phenomenal. I would stay here again.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The staff are very nice and accommodating. The hotel is a bit noisy, since the windows are old, but the beds and baths are comfortable and spotless. The breakfast is generous.
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and confortable
Arrived at the same time as a tour bus full of guests. Check in was efficient, got help from the front desk staff to unload our luggage. Parcking ( € extra ) at a lockup garage. Tight fit, good maneuvering required. Excellent location, short walk to the old city. Rooms are spacious and well appointed. breakfast had 3 different choices ( and very reasonable € ) full buffet, american ( set with eggs to order) and continental. Good value for money!

8/10 Good

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
convenient and clean hotel
great location in Salamanca- very easy to get to by car with GPS, parking easy, and short walk to all the tourist spots
Response from General Manager on Oct 13, 2016
THANK YOU SO MUCH FOR YOUR COMMENT

6/10 Okay

Verified traveler

Liked: Cleanliness
Nice little hotel
Well.. We stayed for 2 nights.. And the location is good, very close to the center and plaza mayor. The staff is average.. Sometimes there was a nice guy, sometimes a grumpy one. The breakfast is not the best but you can drink coffee and fresh squeezed orange juice. The beds are not the best but the sheets are good and the room is very clean. The bathroom is very clean too. The air conditioning works good, the wifi is so so.. They can improve the deco.. Seems a little bit tacky..and outdated.. It's only a matter of taste.. But overall the hotel is good
Response from DPTO.RECEPCION on Oct 13, 2016
thank you so much for your comment

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel was great the service was excellent and the hotel people were very friendly and helpful.the hotel beautiful and very luxurious and affordable
Response from General Manager on Oct 13, 2016
THANK YOU SO MUCH FOR YOUR COMMENT

8/10 Good

Joseph, Madrid

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel but it's not in the beautiful part.
This hotel is ok you will have stayed in better and worse in your time. As a romantic getaway this hotel is more for the maturer age group. As someone who had not been to salamanca before i would have stayed a bit closer to the pretty end near the museums had i known, but nothing is too far away in salamanca. The service in the bar wasn't great but they were busy with new year diners. Hotel is clean and the staff were friendly.

6/10 Okay

Donna, Las Vegas

Liked: Cleanliness, property conditions & facilities
Easy access hotel - 5 Minute walk to major sites
This hotel is modern and well located - about a five minute walk to the Plaza Mayor and University sites. The lobby and public area sites are decorated in a baroque style. Parking on site for a fee but garage is a tight fit for a larger vehicle.

8/10 Good

Barry R

Liked: Cleanliness, staff & service, room comfort
Well positioned but a bit noisy
The hotel is well positioned and well equipped, but whilst the room ad double glazing on the windows a bit of maintenance is required to make them fit wellenough to stop outside noise

8/10 Good

MYRA, Juneau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ornate
Salamanca was a lovely city. This hotel was very ornate - gilded and eliboratlt decorAted in a taste that was not in character with the historic nature of the city.

10/10 Excellent

Easy Traveller Couple

Liked: Cleanliness, staff & service, room comfort
Arteus
Comfortable beds. Breakfast was not included in our price but available for 4 Euro and good.

4/10 Poor

W. Kirk

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Tearfully Hard Bed
Lovely, older style, in town Hotel. Helpful staff with good English skills. An easy walk to the Old Town and a lot of the sights. However, this was definitely the hardest bed we have ever tried to sleep on. That is the only reason for the low overall rating. The hotel should consider having mattress toppers that would make the bed deeper and softer. We very nearly had a sleepless night because of the bed. Only exhaustion made us sleep, and I was driving to Madrid the next day, so sleep was important! Salamanca is a beautiful city with excellent sites and the vibrancy of a University Town.

10/10 Excellent

Easy Traveller Couple

Liked: Cleanliness, staff & service, room comfort
Artheus Carmelitas Salamanca Hotel
Clean, close to downtown. Hotel staff were extremely helpful. Kept our bags after we left for basicaly a whole day. Wi-fi was available.

8/10 Good

W. Proctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Old Town Location
Hotel is located just on the edge of the Old Town, Also very convenient for shopping streets and various bars/cafes. Hotel staff were all very pleasant and helpful.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

8/10 Good

2LOVE SPAIN

Liked: Cleanliness, staff & service, room comfort
Family Visit
Hotel offers great value and is centrally located within a 10 minute walk to Plaza Mayor-the center of the city and within a short distance to shops, and major attractions. Friendly staff,. Available WiFi, small refrigerator and safe deposit available at no extra cost. Hotel close to restaurants, great pastry shop around the corner and ample options for tapas.

10/10 Excellent

Tony, Hayward, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Artheus Carmelitas Hotel. Great Location
Only problem wi-fi did not work inside the hotel room. It worked great in hallway and every where else. Maybe it was just my room.

10/10 Excellent

Barbara, Washington D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
I stayed at Artheus for two nights in July -- hotel is close to the Plaza Mayor (5 minutes walk), and has the advantage of being far enough away to be quiet at night. Staff were very responsive and courteous, and the room was elegant and clean. I would definitely go back to this hotel.

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service
not bad
overall not bad. Nothing really to complain about for a quick overnight visit to Salamanca (besides noisy upstairs neighbors. Small room. But like I said, overall not bad. Nothing was great though either, except the bartender downstairs was very friendly and patient with my horrible Spanish. The city is amazing, and you're within about a mile from all the great sites.

10/10 Excellent

John

Liked: Cleanliness, staff & service
Good location for central Salamanca.
Good location for central Salamanca. Nothing wrong with this hotel. Rooms very well appointed. A bit noisy outside at night but you can't blame this on the hotel. No complaints except water pressure was rather low at peak times and only a couple of English language channels on the TV (a bit disappointing for an allegedly four star hotel). No business centre, swimming pool or gymnasium, so I would rate this hotel as a three star plus rather than four star. Good choice at the buffet breakfast, although the hot food rather limited and of dubious quality.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
great location ,hotel and price
within walking distance of the whole downtown area the Plaza Mayor and Cathedrals were great

8/10 Good

Luso

Liked: Cleanliness, staff & service
Good location, friendly and clean
Great location

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Perfect hotel to visit the historical
Perfect hotel to visit the historical centre of Salamanca. Easy to reach, cheap parking under the hotel, friendly staff, excellent breakfast. Only 3 minute walk from the historic town.

8/10 Good

Charelotte

Liked: Cleanliness, staff & service
The location is at a noisy corner
The location is at a noisy corner with heavy trafic and bars at the main street in Salamanca. The staff was helpful and the rooms clean and fresh, and the breakfast buffet was ok.

6/10 Okay

NATALIA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Para empezar nos alojaron en una habitación con una ducha que resbalaba bastante, mi marido casi se cae duchándose, cuando en las especificaciones del hotel aparecía que tenían bañera con hidromasaje, también había muchísimo ruido de la calle, ni las ventanas aislaban del ruido, eso si el personal muy amable nos propusieron cambiar la habitación pero ya para lo que quedaba no nos compensaba
Stayed 2 nights in May 2024
Response from Dirección Comercial on May 22, 2024
Estimada Natalia.Antes de nada, agradecerle el que haya elegido nuestro hotel para su estancia en Salamanca.Sentimos que su estancia no haya sido excelente, como hubiéramos deseado.Confiamos en tener una nueva oportunidad de recibirles en nuestro hotel.Cordiales saludos.

10/10 Excellent

Alejandro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito mobiliario y excelente buffet
Stayed 1 night in Apr 2024
Response from Dirección Comercial on May 22, 2024
Estimado D. Alejandro:Queremos darle las gracias por haber elegido nuestro hotel para su estancia en Salamanca y por sus comentarios y valoración de nuestro hotel.Esperamos volver a verle pronto. Cordiales saludos.