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Grand Sunset Princess - All Inclusive

4.5 star property
Luxury property on the beach, with 12 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Sunset Princess - All Inclusive

Sundeck
Aerial view
Deluxe Suite, Garden View | Free minibar, in-room safe, desk, blackout drapes
Porch
Lobby
Reviews
8.0

Very good

Popular amenities

  • Spa
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
77710, QROO, Playa del Carmen, Prolongación 5ta Avenida Mza 20 Lote 006
  • Popular LocationPlaya Xcalacoco13 min walk
  • Popular LocationGran Coyote Golf7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive
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Room options

Super Saver

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 47.56 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

8.5/10 Very Good

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Garden View

7.4/10 Good

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Family Club Room - Pool Access, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Family Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Suite (with 2 Jacuzzis)

7.3/10 Good

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite with Jacuzzi and Outdoor Shower

8.1/10 Very Good

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Grand Sunset Princess - All Inclusive is in the entertainment district and on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Playa del Carmen Main Beach. Traveling with kids? Consider Xcaret Eco Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Take an opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Playa Xcalacoco - 13 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Main Beach - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • Alberca - Pool - 2 min walk
  • Amaranto - 15 min walk
  • The Fives Plaza - 19 min walk
  • Snack Riviera - 2 min walk
  • 5th Avenue - 9 min walk

About this property

Grand Sunset Princess - All Inclusive

Luxury all-inclusive property in a shopping district
You can look forward to a free breakfast buffet, a nightclub, and 3 swim-up bars at Grand Sunset Princess - All Inclusive. With a white sand beach, free beach cabanas, and 2 beach bars, this property is the perfect place to soak up some sun. Treat yourself to a massage, aromatherapy, or a body wrap at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Enjoy the 24-hour gym, as well as activities like beach volleyball, snorkeling, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 poolside bars and a free daily manager's reception.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking
  • Bike rentals, 2 outdoor tennis courts, and a water park (surcharge)
  • Babysitting (surcharge), a front-desk safe, and tour/ticket assistance
  • Guest reviews give good marks for the family-friendly amenities, pool, and helpful staff
Room features
All 672 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
More amenities include:
  • Childcare services and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, balconies, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Land activities

Volleyball

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Naranja
  • La Hacienda
  • La Vaqueria
  • Le Fleur
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Table tennis
  • TV in common areas
  • Water park

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Sunset Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of May 30, 2024, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on Jun 3, 2024 start from ¥30,113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Sunset Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Sunset Princess - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Sunset Princess - All Inclusive?

Check-out is at noon. Late check-out is available for MXN 50 (subject to availability).

Are there all-inclusive benefits at Grand Sunset Princess - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball.

Where is Grand Sunset Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course, and Tres Rios Ecopark. Punta Esmeralda Beach and Playa 88 are also within 3 mi (5 km).

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 935 out of 2063 reviews" "
Rating 8 - Good. 548 out of 2063 reviews" "
Rating 6 - Okay. 334 out of 2063 reviews" "
Rating 4 - Poor. 116 out of 2063 reviews" "
Rating 2 - Terrible. 130 out of 2063 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. Huge property but there are free shuttles. I checked in with Amira who gave a brief overview of the property. Moises and Jose at the pool/swim up bar were great! The beach has a lot of sea weed but the water feels amazing. My room had a jacuzzi but it was dirty so I didn’t use it and that was the only con I had for this property. At night, the walk way is dimly lit with so many cool statutes. There’s a sports bar that’s 24/7 where you can get snacks like nachos, burgers and cheesesteaks. There were so many options at the buffet and we enjoyed the food. We didn’t get to try any of the a la carte restaurants, I could not get the hotel app to download and was enjoying the pool during the day so never went to the lobby to book for the a la carte restaurants in person. They had activities every night, I missed the silent party. There was a pool party my last day there which was so much fun. There’s also a grill going by the pool with burgers, hotdogs, chicken sandwiches and wraps. The property was about an hour from the airport but we felt safe traveling back and forth with the shared transportation we booked (MTS). I would return again and book a better room.
Stayed 4 nights in May 2024

8/10 Good

Ambar Estrella Rivera, Manati

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Property is beautiful, but rooms need attention and deep cleaning. Staff could be friendlier, they don’t go the extra mile. Pools and amenities are great. Bartenders were the best. Overall a good experience.
Stayed 4 nights in May 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great with the pool and beach perfect. We reserved two rooms with both double beds but got kings instead and the front desk didn’t accommodate us there which we didn’t care for. Also the restaurants were just ok, you HAVE to reserve times to eat two days before on their app or you will be eating in the buffet which wasn’t good (only for breakfast). The Mexican and Italian restaurants were our favorite. And the sports bar, don’t forget you can eat there!
Stayed 8 nights in Mar 2024

10/10 Excellent

Osvaldo Rocha

Liked: Cleanliness, staff & service, property conditions & facilities
Grand Sunset Princess offers a pleasant and clean atmosphere, with helpful help desks conveniently located throughout the premises. However, while the buffet food was satisfactory, it didn't quite reach the level of excellence expected. Overall, it's a comfortable stay with room for improvement in the dining experience.
Stayed 3 nights in May 2024

10/10 Excellent

Stanislaw Henryk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All promises from advertising brochures were kept and all used devices have properly worked like refrigerator, lights in the room, running water, safety box etc.
Stayed 14 nights in May 2024

10/10 Excellent

Sherry Shamwatie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Jillian Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

sadete

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this resort. It was safe quiet with an excellent service. I didn’t like the animal at the beavh though.
Stayed 7 nights in May 2024

8/10 Good

Mariali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place .. did not like the neighbor to get to the hotel
Stayed 5 nights in May 2024

4/10 Poor

Maria

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff is not friendly! The TVs in our rooms were OLD & had a black cloud on half of the screen. The staff at the buffets were RUDE and favored Americans more than Mexicans. Same breakfast items every day. Reservations for dinner were booked every night, the beach was DIRTY. All of the staff throughout the resort looked as if they were mad. The only friendly and nice person that we met, was our housekeeper. I would never return to this resort, even if it was free!
Stayed 6 nights in May 2024